Car was placed in park but key would not turn to off position and therefore would not come out of the ignition nor turn the car off. Inability to turn car off causing increased carbon dioxide released and higher change of fire occurring especially in poorly vented areas such as garage. This occurred right after an inspection and…
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Car was placed in park but key would not turn to off position and therefore would not come out of the ignition nor turn the car off. Inability to turn car off causing increased carbon dioxide released and higher change of fire occurring especially in poorly vented areas such as garage. This occurred right after an inspection and there were no warning or messages before or after this issue.
NHTSA ODI #11421759
115,000 miles · Apr 5, 2021
Unknown Or Other
KEY GETS STUCK IN IGNITION WHILE TURNING OFF ENGINE.
NHTSA ODI #11406486
170,000 miles · Oct 27, 2020
Electrical SystemSteeringUnknown Or Other
KEY WAS STUCK IN N THE IGNITION IN THE ON POSITION. COULD NOT TURN THE KEY EITHER WAY. AFTER SEVERAL HOURS OF THE CAR RUNNING I WAS FORCED TO HEAD TO MY LOCAL VW DEALERSHIP FOR REPAIR. THE COST TO REPLACE THE INSIDE OF THE IGNITION PLUS LABOR WAS $1,000.
NHTSA ODI #11366592
Mileage unknown · Feb 19, 2020
Unknown Or Other
MY CAR LEAKS ON THE FRONT AND REAR CARPET ON PASSENGER SIDE ONLY. IS MY AIR CONDITIONED HOSE STOPPED UP OR SUN ROOF DRAINS STOPPED UP.
NHTSA ODI #11310192
148,000 miles · Jun 17, 2019
Unknown Or Other
IGNITION LOCK, I CANNOT NOT TURN THE KEY TO TURN ON THE CAR. IT WAS WORKING AND ONCE I PARKED THE CAR, I CAME BACK TO THE CAR AND THE KEY WILL NOT TURN AT ALL. I TRIED TURNING THE WHEEL AND JIGGLING THE KEY LOCK AND IT STILL WON'T BUDGE.
NHTSA ODI #11220537
174,000 miles · May 30, 2019
EngineUnknown Or OtherFire
I TURNED MY CAR COMPLETELY OFF AND THE CAR WAS PARKED WHEN I GOT OUT OF MY CAR TO MEET WITH A FRIEND TO GO SWIMMING AT THIS NEIGHBORHOOD POOL. I HAD MY KEYS IN MY HAND (STILL DO HAVE THE KEY AS WELL) AND I SMELLED SOMETHING BURNING, SO I TURNED AROUND AND THERE WAS SMOKE COMING OUT OF MY SUNROOF. I LOOKED IN THE CAR AND SAW THAT…
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I TURNED MY CAR COMPLETELY OFF AND THE CAR WAS PARKED WHEN I GOT OUT OF MY CAR TO MEET WITH A FRIEND TO GO SWIMMING AT THIS NEIGHBORHOOD POOL. I HAD MY KEYS IN MY HAND (STILL DO HAVE THE KEY AS WELL) AND I SMELLED SOMETHING BURNING, SO I TURNED AROUND AND THERE WAS SMOKE COMING OUT OF MY SUNROOF. I LOOKED IN THE CAR AND SAW THAT IT WAS A FIRE IN MY BACKSEAT ON THE PASSENGER SIDE (ALSO WHERE THE GAS TANK IS LOCATED) AND SAW THE FIRE SPREADING. THEREFORE, I RAN AWAY FROM THE CAR, YELLED FOR HELP AND CALLED 911. WITHIN THREE MINUTES MY CAR WAS ENGULFED IN FLAMES AND POPPED A FEW TIMES AS WELL. THE FIRE ALSO CAUGHT THE GRASS, A FEW BUSHES AND TREES ON FIRE AS WELL. THE FIREFIGHTERS CAME TO PUT THE FIRE OUT AND INFORMED ME THAT THE FIRE STARTED IN MY ENGINE AND TRAVELED FROM THERE TO THE GAS TANK AND SPREAD FROM THERE.
NHTSA ODI #11210866
117,679 miles · Oct 17, 2018
Unknown Or Other
KEY GETS STUCK IN IGNITION WHEN TURNING VEHICLE OFF.
NHTSA ODI #11141146
45,000 miles · Dec 23, 2016
Electrical SystemUnknown Or Other
I FIRST STARTED EXPERIENCING THIS PROBLEM WITH THE REAR PASSENGER DOOR ON MY VW JETTA IN DECEMBER 2015. THE DOOR WOULD NOT LOCK USING THE KEY REMOTE. I HAVE TO MANUALLY LOCK THE DOORS BY PUSHING THE KEY INTO THE DRIVER SIDE DOOR IN ORDER TO GET A BEEP SOUND AND FLASHING INDICATORS TO CONFIRM THAT ALL THE DOORS ARE LOCKED. I TOOK…
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I FIRST STARTED EXPERIENCING THIS PROBLEM WITH THE REAR PASSENGER DOOR ON MY VW JETTA IN DECEMBER 2015. THE DOOR WOULD NOT LOCK USING THE KEY REMOTE. I HAVE TO MANUALLY LOCK THE DOORS BY PUSHING THE KEY INTO THE DRIVER SIDE DOOR IN ORDER TO GET A BEEP SOUND AND FLASHING INDICATORS TO CONFIRM THAT ALL THE DOORS ARE LOCKED. I TOOK THE CAR TO THE VW DEALERSHIP WHICH COST $480 TO FIXED ONE DOOR. ABOUT FOUR MONTHS AFTER FIXING THE DOOR, SOMEONE BROKE INTO THE CAR WHICH I LATER FOUND OUT THAT THE DRIVER SIDE REAR DOOR LOCK ALSO FAILED AND WASN'T WORKING. THE DIFFERENCE THIS TIME WAS, MANUALLY USING THE KEY WOULD ONLY LOCK THREE DOORS (2 FRONT DOOR AND PASSENGER SIDE REAR DOOR, WHICH I HAD FIXED PRIOR TO THE SECOND FAILURE). I TOOK THE CAR TO THE DEALERSHIP AGAIN AND HAD TO PAY ANOTHER $480 TO GET IT FIXED. ABOUT A MONTHS AFTER THE SECOND FAILURE, THE FRONT PASSENGER SIDE DOOR LOCK STOP WORKING WHICH COST ME ANOTHER $480. CURRENTLY, THE DRIVER SIDE DOOR LOCK IS NOT WORKING. I ASKED THE VOLKSWAGEN SERVICE ADVISOR IF VOLKSWAGEN IS GOING TO OR PLANNING ON CORRECTING THIS PROBLEM AND THE ANSWER I GOT WAS 'NO, IT'S NOT A SAFETY ISSUE.' WHY DO CAR DOORS LOCK AUTOMATICALLY WHILE DRIVING? COULD IT SOMEWHAT BE FOR SAFETY REASON? WHEN ONE OF THE DOOR LOCK FAILS, THE CAR DOORS ARE NOT LOCKED WHILE DRIVING. THIS IS A WELL-KNOWN PROBLEM WITH MOST OF THE VOLKSWAGEN MODELS. DOES VOLKSWAGEN CARES? COULD THIS BE DANGEROUS FOR A CHILD OR ADULT IN THE BACK/FRONT SEAT OF A CAR DRIVING AROUND WITH UNLOCK DOORS? PLEASE, PLEASE I'M CRYING FOR HELP! *TR
NHTSA ODI #10937294
92,000 miles · Oct 24, 2016
Unknown Or Other
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
NHTSA ODI #10918618
15,600 miles · Jul 3, 2011
Unknown Or Other
THE CAR HAD BEEN PROPERLY LOCKED; THE STEERING WHEEL WAS NOT TURNED AFTER PARKING TO ACTIVATE THE WHEEL LOCK; ON RE-ENTERING THE LOCKED CAR, USING THE CORRECT KEY, THE PROBLEM WAS THAT THE KEY COULD NOT BE INSERTED INTO THE STEERING COLUMN IGNITION KEY SLOT. NOTHING HAD BEEN DONE TO DAMAGE THE SLOT; OUR 2ND KEY WAS ALSO USED, BU…
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THE CAR HAD BEEN PROPERLY LOCKED; THE STEERING WHEEL WAS NOT TURNED AFTER PARKING TO ACTIVATE THE WHEEL LOCK; ON RE-ENTERING THE LOCKED CAR, USING THE CORRECT KEY, THE PROBLEM WAS THAT THE KEY COULD NOT BE INSERTED INTO THE STEERING COLUMN IGNITION KEY SLOT. NOTHING HAD BEEN DONE TO DAMAGE THE SLOT; OUR 2ND KEY WAS ALSO USED, BUT IT ALSO COULD NOT BE INSERTED INTO THE IGNITION KEY SLOT. VW SERVICE ADVISED THEY HAD ONLY SEEN THE PROBLEM ONCE BEFORE, AND THE CAR HAD TO BE TOWED TO THE DEALER 6 MILES AWAY. MY REASON TO CONSIDER THIS A SAFETY MATTER IS THAT SUCH A PROBLEM COULD HAVE HAPPENED AT A DANGEROUS TIME (SUCH AS A ZERO DEGREE DAY IN THE MIDDLE OF NOWHERE; OR A MIDDLE OF THE DESERT SCENARIO; OR WHEN NEEDING TO GET AWAY FAST --- E.G., BRINGING SOMEONE TO A HOSPITAL). THANKS YOU.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence & remedy
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
Consequence & remedy
Consequence: IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
Consequence & remedy
Consequence: IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
Remedy: DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
CERTAIN VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOME VEHICLES MAY NOT HAVE HAD A REQUIRED CAP INSTALLED WHICH DISABLES THE HEADLIGHT HORIZONTAL AIM AND SOME VEHICLES MAY CONTAIN A CAP THAT DISABLES THE VERTICAL AIMING SCREW.
Consequence & remedy
Consequence: NONCOMPLIANCE CAN INHIBIT PROPER HEADLAMP AIM ADJUSTMENT FOR ROADWAY ILLUMINATION, IMPROPERLY AIMED HEADLAMPS COULD CAUSE REDUCED ROAD VISIBILITY, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE LOW BEAM HORIZONTAL AIMING SCREW AND INSTALL ONE IF MISSING, AND INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE VERTICAL AIMING SCREW AND IF PRESENT, THE CAP WILL BE REMOVED. THE RECALL WILL BEGIN ON OCTOBER 31, 2007. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE09035 · Vehicle Stall/loss Motive Power
Opened Jul 17, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Power Train:manual Transmission
THE SUBJECT VEHICLES ARE EQUIPPED WITH DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS, WHICH FEATURE A 6-SPEED AUTOMATIC GEARBOX WITH TWO WET RUNNING CLUTCHES (DUAL CLUTCH) IN WHICH THE CLUTCH MECHANISM AND GEAR CHANGES ARE ELECTROHYDRAULICALLY OPERATED BY A MECHATRONIC CONTROL UNIT.THE DSG MECHATRONIC CONTROLLER INCLUDES EXTENSIVE SELF DIAGNOSTIC FUNCTIONS AND STRATEGIES TO ENSURE SAFE OPERATION AND PREVENT SYSTEM/COMPONENT DAMAGE IN THE EVENT OF COMPONENT FAILURES OR HARSH OPERATING CONDITIONS.THE BASIC HIERARCHY OF FAULT MODES INCLUDES SOME THAT ONLY RESULT IN THE STORAGE OF A DIAGNOSTIC TROUBLE CODE (DTC) AND CAUSE NO LOSS OF FUNCTION, SOME THAT STORE A DTC AND REDUCE VEHICLE OPERATION TO A LIMP HOME MODE, AND SOME THAT STORE A DTC AND CAUSE AN INTERRUPTION OF MOTIVE POWER (I.E., OPEN CLUTCH).THE DRIVER IS ALERTED TO THE LATTER TWO MODES BY THE DASH GEAR POSITION INDICATOR (PRNDS) FLASHING. ONE OF THE CONDITIONS THAT RESULTS IN INTERRUPTION OF MOTIVE POWER IS EXCESS GEARBOX TEMPERATURE.THE SYSTEM INITIALLY RESPONDS TO INCREASED GEARBOX TEMPERATURE BY RAMPING DOWN ENGINE TORQUE.IF THE TEMPERATURE KEEPS RISING THE MECHATRONIC UNIT RESPONDS BY OPENING THE CLUTCH.IN A DEFECT INFORMATION REPORT SUBMITTED TO NHTSA ON AUGUST 20, 2009, VOLKSWAGEN DESCRIBED A POTENTIAL DEFECT IN THE WIRING HARNESSES OF THE DSG GEARBOX TEMPERATURE SENSORS USED IN APPROXIMATELY 16,000 MODEL YEAR (MY) 2009 AND 2010 VOLKSWAGEN (EOS, JETTA AND GTI) AND AUDI (A3 AND TT/TT ROADSTER) VEHICLES EQUIPPED WITH DSG TRANSMISSIONS AND BUILT FROM SEPTEMBER 2008 THROUGH AUGUST 2009 (NHTSA RECALL NO. 09V-333, VOLKSWAGEN RECALL NO. 37E3/S7 AND AUDI RECALL NO 37E4/J7). VOLKSWAGEN PROVIDED THIS DESCRIPTION OF THE DEFECT, THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DSG MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED BY THE CONNECTOR SUPPLIER DURING A LIMITED PRODUCTION PERIOD.WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL.IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH.IN ADDITION, THE DEPRESS BRAKE PEDAL INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.IN HEAVY TRAFFIC, THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.VOLKSWAGEN ESTIMATED THAT LESS THAN ONE PERCENT OF THE RECALLED VEHICLES MAY CONTAIN THE DEFECT CONDITION. ODI IDENTIFIED 40 COMPLAINTS THAT APPEAR TO BE RELATED TO THE TEMPERATURE SENSOR DEFECT CONDITION DESCRIBED BY VOLKSWAGEN.VOLKSWAGEN RECEIVED 139 COMPLAINTS RELATED TO THE CONDITION, WITH 7 INVOLVING VEHICLES REPORTED TO ODI, RESULTING A 172 TOTAL COMPLAINTS TO ODI AND VOLKSWAGEN.ALL OF THESE COMPLAINTS INVOLVE THE MY 2009 AN 2010 VEHICLES SUBJECT TO RECALL 09V-333. ODI ALSO IDENTIFIED COMPLAINTS OF HARSH/JERKY SHIFTING IN SOME VOLKSWAGEN VEHICLES WITH DSG.VOLKSWAGEN ATTRIBUTED THIS CONDITION, WHICH TYPICALLY OCCURS AT VERY LOW SPEEDS, TO EXCESSIVE WEAR IN THE BUSHINGS OF THE TWO SOLENOID VALVES IN THE MECHATRONIC UNIT THAT CONTROL CLUTCH OPERATION.VOLKSWAGEN DOES NOT BELIEVE THAT THE THIS CONDITION IS A SAFETY DEFECT BECAUSE THE CHANGES IN SHIFT QUALITY DEVELOP GRADUALLY OVER TIME, DO NOT CAUSE A LOSS OF MOTIVE POWER AND HAVE NOT RESULTED IN ANY FATALITIES, INJURIES OR SERIOUS CRASHES (THERE WERE THREE REPORTED PROPERTY DAMAGE INCIDENTS RESULTING IN MINOR BODY DAMAGE IN VERY LOW SPEED, PARKING MANEUVERS).VOLKSWAGEN ADDRESSED THIS PROBLEM IN THE FIELD WITH A CUSTOMER SERVICE PROGRAM THAT INCLUDES THE REPLACEMENT OF POTENTIALLY AFFECTED MECHATRONIC UNITS AS WELL
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