COULD NOT START VEHICLE BUT ONCE ABLE TO START WAS UNABLE TO TURN OFF VEHICLE. KEY IS STUCK IN IGNITION IN THE ON POSITION. HAD TO DISCONNECT BATTERY AND PULL FUEL PUMP RELAY TO KILL POWER. DID SOME RESEARCH AND THIS SEEMS TO BE A COMMON AND EXPENSIVE MANUFACTURE DEFECT FOR CERTAIN VOLKSWAGEN MODELS. DUE TO THE REQUIRED KNOWLED…
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COULD NOT START VEHICLE BUT ONCE ABLE TO START WAS UNABLE TO TURN OFF VEHICLE. KEY IS STUCK IN IGNITION IN THE ON POSITION. HAD TO DISCONNECT BATTERY AND PULL FUEL PUMP RELAY TO KILL POWER. DID SOME RESEARCH AND THIS SEEMS TO BE A COMMON AND EXPENSIVE MANUFACTURE DEFECT FOR CERTAIN VOLKSWAGEN MODELS. DUE TO THE REQUIRED KNOWLEDGE AND SPECIALIZED TOOLS NEEDED TO REPAIR THIS ISSUE, VW SHOULD HAVE RECALLED AND REPAIRED. THIS HAS BEEN AN ONGOING ISSUE BUT NOW UNABLE TO DRIVE.
NHTSA ODI #11328740
330,800 miles · Jul 15, 2019
Electrical System
IGNITION SWITCH WAS STUCK IN THE ON POSITION WITH THE ENGINE RUNNING. THE CAR WAS STOPPED AND IN PARK IN A DRIVEWAY. BUT THIS FAILURE COULD HAVE EASILY OCCURRED INSIDE A GARAGE. THE CAR WAS SUCCESSFULLY TURNED OFF AFTER BREAKING THE PLASTIC KEY TRANSMITTER AND FORCING THE KEY WITH PLIERS. OTHERS MAY NOT HAVE THE STRENGTH OR …
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IGNITION SWITCH WAS STUCK IN THE ON POSITION WITH THE ENGINE RUNNING. THE CAR WAS STOPPED AND IN PARK IN A DRIVEWAY. BUT THIS FAILURE COULD HAVE EASILY OCCURRED INSIDE A GARAGE. THE CAR WAS SUCCESSFULLY TURNED OFF AFTER BREAKING THE PLASTIC KEY TRANSMITTER AND FORCING THE KEY WITH PLIERS. OTHERS MAY NOT HAVE THE STRENGTH OR TOOLS TO FORCE THIS TO TURN OFF. I'M CONCERNED THAT THIS COULD OCCUR AND THE ENGINE NOT BEING ABLE TO BE TURN OFF COULD START A FIRE OR PRODUCE CO POISONING IN A CLOSED ENVIRONMENT. PART FAILURES SUCH AS THIS SHOULD FAIL IN A SAFE MODE. THIS IS CLEARLY NOT A SAFE FAILURE MODE.
NHTSA ODI #11231997
119,600 miles · Dec 25, 2018
Electrical SystemSeatsInjury
I UTILIZED MY SEAT WARMER ON THE DRIVER SIDE AND ONLY HAD THE SETTING ON 2 (OUT OF 5). AFTER APPROXIMATELY AN HOUR OF MY TRIP HOME FOR CHRISTMAS, I STARTED TO FEEL MY LOWER BACK (ON MY RIGHT) BURN BECAUSE THE SEAT WAS EXCESSIVELY HOT. WHEN I REACHED MY HAND BEHIND MY BACK TO FEEL THE SEAT THAT IS WHEN I DISCOVERED THE HOLE IN …
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I UTILIZED MY SEAT WARMER ON THE DRIVER SIDE AND ONLY HAD THE SETTING ON 2 (OUT OF 5). AFTER APPROXIMATELY AN HOUR OF MY TRIP HOME FOR CHRISTMAS, I STARTED TO FEEL MY LOWER BACK (ON MY RIGHT) BURN BECAUSE THE SEAT WAS EXCESSIVELY HOT. WHEN I REACHED MY HAND BEHIND MY BACK TO FEEL THE SEAT THAT IS WHEN I DISCOVERED THE HOLE IN MY SEAT AND I BURNT MY HAND IN THE PROCESS.
NHTSA ODI #11163359
126,876 miles · Aug 29, 2018
Electrical System
CLUSTER..IINTERAL WIRING CLOCK ALWAYS RESETS AT 12:00 WINDSHIELD WASHER PUMP STOPPED WORKING AIR CONDITIONING POPS FUSES POWER SUPPLY PORTS HAVE NO POWER.
NHTSA ODI #11123281
90,000 miles · Apr 20, 2018
Electrical System
THE IGNITION KEY GETS STUCK IN KEYLOCK AND YOU ARE UNABLE TO TURN OFF ENGINE. WENT ONLINE AND THERE ARE TONS OF COMPLAINTS ON FORUMS.
NHTSA ODI #11089171
45,000 miles · Dec 23, 2016
Electrical SystemUnknown Or Other
I FIRST STARTED EXPERIENCING THIS PROBLEM WITH THE REAR PASSENGER DOOR ON MY VW JETTA IN DECEMBER 2015. THE DOOR WOULD NOT LOCK USING THE KEY REMOTE. I HAVE TO MANUALLY LOCK THE DOORS BY PUSHING THE KEY INTO THE DRIVER SIDE DOOR IN ORDER TO GET A BEEP SOUND AND FLASHING INDICATORS TO CONFIRM THAT ALL THE DOORS ARE LOCKED. I TOOK…
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I FIRST STARTED EXPERIENCING THIS PROBLEM WITH THE REAR PASSENGER DOOR ON MY VW JETTA IN DECEMBER 2015. THE DOOR WOULD NOT LOCK USING THE KEY REMOTE. I HAVE TO MANUALLY LOCK THE DOORS BY PUSHING THE KEY INTO THE DRIVER SIDE DOOR IN ORDER TO GET A BEEP SOUND AND FLASHING INDICATORS TO CONFIRM THAT ALL THE DOORS ARE LOCKED. I TOOK THE CAR TO THE VW DEALERSHIP WHICH COST $480 TO FIXED ONE DOOR. ABOUT FOUR MONTHS AFTER FIXING THE DOOR, SOMEONE BROKE INTO THE CAR WHICH I LATER FOUND OUT THAT THE DRIVER SIDE REAR DOOR LOCK ALSO FAILED AND WASN'T WORKING. THE DIFFERENCE THIS TIME WAS, MANUALLY USING THE KEY WOULD ONLY LOCK THREE DOORS (2 FRONT DOOR AND PASSENGER SIDE REAR DOOR, WHICH I HAD FIXED PRIOR TO THE SECOND FAILURE). I TOOK THE CAR TO THE DEALERSHIP AGAIN AND HAD TO PAY ANOTHER $480 TO GET IT FIXED. ABOUT A MONTHS AFTER THE SECOND FAILURE, THE FRONT PASSENGER SIDE DOOR LOCK STOP WORKING WHICH COST ME ANOTHER $480. CURRENTLY, THE DRIVER SIDE DOOR LOCK IS NOT WORKING. I ASKED THE VOLKSWAGEN SERVICE ADVISOR IF VOLKSWAGEN IS GOING TO OR PLANNING ON CORRECTING THIS PROBLEM AND THE ANSWER I GOT WAS 'NO, IT'S NOT A SAFETY ISSUE.' WHY DO CAR DOORS LOCK AUTOMATICALLY WHILE DRIVING? COULD IT SOMEWHAT BE FOR SAFETY REASON? WHEN ONE OF THE DOOR LOCK FAILS, THE CAR DOORS ARE NOT LOCKED WHILE DRIVING. THIS IS A WELL-KNOWN PROBLEM WITH MOST OF THE VOLKSWAGEN MODELS. DOES VOLKSWAGEN CARES? COULD THIS BE DANGEROUS FOR A CHILD OR ADULT IN THE BACK/FRONT SEAT OF A CAR DRIVING AROUND WITH UNLOCK DOORS? PLEASE, PLEASE I'M CRYING FOR HELP! *TR
NHTSA ODI #10937294
90,000 miles · Sep 13, 2016
Electrical System
WHILE THE VEHICLE WAS IN MOTION ON A HIGHWAY, THE TURN SIGNALS BEGAN TO ACT ERRATICALLY. INITIALLY ONLY THE LEFT TURN SIGNALING APPEARED TO BE AFFECTED, AND WOULD FAIL TO MAKE ANY INDICATION ON THE DASH OR ILLUMINATE THE LIGHTS. SHORTLY AFTER THIS, ATTEMPTING TO SIGNAL A RIGHT TURN WOULD ACTUALLY RESULT IN THE LEFT TURN INDICA…
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WHILE THE VEHICLE WAS IN MOTION ON A HIGHWAY, THE TURN SIGNALS BEGAN TO ACT ERRATICALLY. INITIALLY ONLY THE LEFT TURN SIGNALING APPEARED TO BE AFFECTED, AND WOULD FAIL TO MAKE ANY INDICATION ON THE DASH OR ILLUMINATE THE LIGHTS. SHORTLY AFTER THIS, ATTEMPTING TO SIGNAL A RIGHT TURN WOULD ACTUALLY RESULT IN THE LEFT TURN INDICATOR LIGHTS ILLUMINATING (YES, THE OPPOSITE OF WHAT WAS INTENDED). AS I AM ONE OF THE INDIVIDUALS DEALING WITH THE DOOR CONTROL ISSUE, I AM UNABLE TO USE MY WINDOW. I COULD NOT USE ARM SIGNALLING TO MAKE MY INTENTIONS CLEAR TO OTHER DRIVERS. IT WAS VERY DIFFICULT TO CHANGE LANES ON THE HIGHWAY. I BELIEVE THAT THERE WAS A SIMILAR ISSUE, AND ASSOCIATED RECALL, WITH THE 2002 JETTA TURN SIGNAL INDICATOR/SWITCH.
NHTSA ODI #10905971
110,500 miles · Jun 8, 2016
Electrical System
I PULLED INTO A GAS STATION AND TRIED TO TURN OFF ENGINE TO FUEL THE CAR. AN IGNITION MALFUNCTION WOULD NOT ALLOW ME TO TURN ENGINE OFF OR REMOVE KEY FROM IGNITION.
NHTSA ODI #10873334
45,000 miles · Feb 12, 2016
Electrical System
REAR PASSENGER SIDE DOOR LOCK INOPERABLE. LOCK MECHANISM FAILED CAUSING THE DOOR TO NOT LOCK MANUALLY OR WITH REMOTE. ALSO, THE ALARM SYSTEM FAILED TO "CHIRP" WHEN PRESSING REMOTE. TOOK TO DEALER AND SPENT $500 ON A LOCK MECHANISM IN THE DOOR. I HEAR THIS IS VERY COMMON WITH THIS MODEL. BUYER BEWARE.
NHTSA ODI #10825781
105,000 miles · Dec 10, 2015
Electrical System
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LOCK. THE DOOR FAILED TO LOCK MANUALLY AND WITH THE KEY FOB. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, AND THE DOOR LOCK MECHANISM WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. …
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TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LOCK. THE DOOR FAILED TO LOCK MANUALLY AND WITH THE KEY FOB. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, AND THE DOOR LOCK MECHANISM WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence & remedy
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
Consequence & remedy
Consequence: IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
Consequence & remedy
Consequence: IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
Remedy: DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
CERTAIN VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOME VEHICLES MAY NOT HAVE HAD A REQUIRED CAP INSTALLED WHICH DISABLES THE HEADLIGHT HORIZONTAL AIM AND SOME VEHICLES MAY CONTAIN A CAP THAT DISABLES THE VERTICAL AIMING SCREW.
Consequence & remedy
Consequence: NONCOMPLIANCE CAN INHIBIT PROPER HEADLAMP AIM ADJUSTMENT FOR ROADWAY ILLUMINATION, IMPROPERLY AIMED HEADLAMPS COULD CAUSE REDUCED ROAD VISIBILITY, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE LOW BEAM HORIZONTAL AIMING SCREW AND INSTALL ONE IF MISSING, AND INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE VERTICAL AIMING SCREW AND IF PRESENT, THE CAP WILL BE REMOVED. THE RECALL WILL BEGIN ON OCTOBER 31, 2007. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE09035 · Vehicle Stall/loss Motive Power
Opened Jul 17, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Power Train:manual Transmission
THE SUBJECT VEHICLES ARE EQUIPPED WITH DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS, WHICH FEATURE A 6-SPEED AUTOMATIC GEARBOX WITH TWO WET RUNNING CLUTCHES (DUAL CLUTCH) IN WHICH THE CLUTCH MECHANISM AND GEAR CHANGES ARE ELECTROHYDRAULICALLY OPERATED BY A MECHATRONIC CONTROL UNIT.THE DSG MECHATRONIC CONTROLLER INCLUDES EXTENSIVE SELF DIAGNOSTIC FUNCTIONS AND STRATEGIES TO ENSURE SAFE OPERATION AND PREVENT SYSTEM/COMPONENT DAMAGE IN THE EVENT OF COMPONENT FAILURES OR HARSH OPERATING CONDITIONS.THE BASIC HIERARCHY OF FAULT MODES INCLUDES SOME THAT ONLY RESULT IN THE STORAGE OF A DIAGNOSTIC TROUBLE CODE (DTC) AND CAUSE NO LOSS OF FUNCTION, SOME THAT STORE A DTC AND REDUCE VEHICLE OPERATION TO A LIMP HOME MODE, AND SOME THAT STORE A DTC AND CAUSE AN INTERRUPTION OF MOTIVE POWER (I.E., OPEN CLUTCH).THE DRIVER IS ALERTED TO THE LATTER TWO MODES BY THE DASH GEAR POSITION INDICATOR (PRNDS) FLASHING. ONE OF THE CONDITIONS THAT RESULTS IN INTERRUPTION OF MOTIVE POWER IS EXCESS GEARBOX TEMPERATURE.THE SYSTEM INITIALLY RESPONDS TO INCREASED GEARBOX TEMPERATURE BY RAMPING DOWN ENGINE TORQUE.IF THE TEMPERATURE KEEPS RISING THE MECHATRONIC UNIT RESPONDS BY OPENING THE CLUTCH.IN A DEFECT INFORMATION REPORT SUBMITTED TO NHTSA ON AUGUST 20, 2009, VOLKSWAGEN DESCRIBED A POTENTIAL DEFECT IN THE WIRING HARNESSES OF THE DSG GEARBOX TEMPERATURE SENSORS USED IN APPROXIMATELY 16,000 MODEL YEAR (MY) 2009 AND 2010 VOLKSWAGEN (EOS, JETTA AND GTI) AND AUDI (A3 AND TT/TT ROADSTER) VEHICLES EQUIPPED WITH DSG TRANSMISSIONS AND BUILT FROM SEPTEMBER 2008 THROUGH AUGUST 2009 (NHTSA RECALL NO. 09V-333, VOLKSWAGEN RECALL NO. 37E3/S7 AND AUDI RECALL NO 37E4/J7). VOLKSWAGEN PROVIDED THIS DESCRIPTION OF THE DEFECT, THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DSG MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED BY THE CONNECTOR SUPPLIER DURING A LIMITED PRODUCTION PERIOD.WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL.IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH.IN ADDITION, THE DEPRESS BRAKE PEDAL INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.IN HEAVY TRAFFIC, THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.VOLKSWAGEN ESTIMATED THAT LESS THAN ONE PERCENT OF THE RECALLED VEHICLES MAY CONTAIN THE DEFECT CONDITION. ODI IDENTIFIED 40 COMPLAINTS THAT APPEAR TO BE RELATED TO THE TEMPERATURE SENSOR DEFECT CONDITION DESCRIBED BY VOLKSWAGEN.VOLKSWAGEN RECEIVED 139 COMPLAINTS RELATED TO THE CONDITION, WITH 7 INVOLVING VEHICLES REPORTED TO ODI, RESULTING A 172 TOTAL COMPLAINTS TO ODI AND VOLKSWAGEN.ALL OF THESE COMPLAINTS INVOLVE THE MY 2009 AN 2010 VEHICLES SUBJECT TO RECALL 09V-333. ODI ALSO IDENTIFIED COMPLAINTS OF HARSH/JERKY SHIFTING IN SOME VOLKSWAGEN VEHICLES WITH DSG.VOLKSWAGEN ATTRIBUTED THIS CONDITION, WHICH TYPICALLY OCCURS AT VERY LOW SPEEDS, TO EXCESSIVE WEAR IN THE BUSHINGS OF THE TWO SOLENOID VALVES IN THE MECHATRONIC UNIT THAT CONTROL CLUTCH OPERATION.VOLKSWAGEN DOES NOT BELIEVE THAT THE THIS CONDITION IS A SAFETY DEFECT BECAUSE THE CHANGES IN SHIFT QUALITY DEVELOP GRADUALLY OVER TIME, DO NOT CAUSE A LOSS OF MOTIVE POWER AND HAVE NOT RESULTED IN ANY FATALITIES, INJURIES OR SERIOUS CRASHES (THERE WERE THREE REPORTED PROPERTY DAMAGE INCIDENTS RESULTING IN MINOR BODY DAMAGE IN VERY LOW SPEED, PARKING MANEUVERS).VOLKSWAGEN ADDRESSED THIS PROBLEM IN THE FIELD WITH A CUSTOMER SERVICE PROGRAM THAT INCLUDES THE REPLACEMENT OF POTENTIALLY AFFECTED MECHATRONIC UNITS AS WELL
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