NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
201 reports51,608 miles · Oct 3, 2011
Air Bags
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT DROVE OVER AN UNEVEN ROAD SURFACE, WHICH WAS RAISED ABOUT 2 INCHES FROM THE GROUND, AND THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS INADVERTENTLY DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN…
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TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT DROVE OVER AN UNEVEN ROAD SURFACE, WHICH WAS RAISED ABOUT 2 INCHES FROM THE GROUND, AND THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS INADVERTENTLY DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THERE WERE AFTERMARKET SHOCKS THAT COULD HAVE CAUSED AN IMPACT WITH THE SUB FRAME. THE TECHNICIAN ADVISED THAT THE IMPACT COULD HAVE CAUSED THE AIR BAGS TO DEPLOY BUT DID NOT GUARANTEE THAT IT WAS THE CAUSE OF THE DEPLOYMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE COST OF DIAGNOSTIC TESTING OR REPAIRS WOULD NOT BE COVERED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,608.
NHTSA ODI #10428366
57,000 miles · Jun 26, 2011
Power Train
STALLING ON HIGHWAY, LOCAL ROADS. *TR
NHTSA ODI #10408919
21,000 miles · Jun 1, 2011
Power Train
TL*THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN HE DEPRESSED THE ACCELERATOR PEDAL TO PASS ANOTHER VEHICLE OR MOVE FASTER, THE VEHICLE WOULD SUDDENLY SLOW DOWN. THE VEHICLE WOULD ALSO TAKE UP TO THREE SECONDS BEFORE IT WOULD MOVE FORWARD AT A MODERATE SPEED. THE CONTACT STATED THE FAILURE WAS CALLED "I…
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TL*THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN HE DEPRESSED THE ACCELERATOR PEDAL TO PASS ANOTHER VEHICLE OR MOVE FASTER, THE VEHICLE WOULD SUDDENLY SLOW DOWN. THE VEHICLE WOULD ALSO TAKE UP TO THREE SECONDS BEFORE IT WOULD MOVE FORWARD AT A MODERATE SPEED. THE CONTACT STATED THE FAILURE WAS CALLED "INTERMITTENT ACCELERATOR HESITATION" RELATED TO THE TRANSMISSION. THE FAILURE OCCURRED FOUR TIMES. THE CONTACT CALLED THE DEALER WHO STATED THE VEHICLE HAD TO BE INSPECTED. THE DEALER NOTIFIED THE MANUFACTURER OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 27,000. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
NHTSA ODI #10403973
52,322 miles · May 15, 2011
Electrical System
POOR OBD ON 2007 VW JETTA FOR ENGINE SPEED SENSOR. [XXX] IS THE VIN OF THE CAR, RECENTLY THE ENGINE BEGIN TO STALL/DIE SOON AFTER STARTING, UNABLE TO HOLD THE IDLE SPEED BUT THERE WAS NO MIL/CHECK ENGINE LIGHT, UPON SEVERAL ATTEMPTS IT USED TO RUN FINE IT CONTINUED FOR SEVERAL WEEKS. ONE FINE DAY MY WIFE AND 2.5 MONTH BABY WERE …
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POOR OBD ON 2007 VW JETTA FOR ENGINE SPEED SENSOR. [XXX] IS THE VIN OF THE CAR, RECENTLY THE ENGINE BEGIN TO STALL/DIE SOON AFTER STARTING, UNABLE TO HOLD THE IDLE SPEED BUT THERE WAS NO MIL/CHECK ENGINE LIGHT, UPON SEVERAL ATTEMPTS IT USED TO RUN FINE IT CONTINUED FOR SEVERAL WEEKS. ONE FINE DAY MY WIFE AND 2.5 MONTH BABY WERE DRIVING ON I-75 SOUTH TO DETROIT DOWNTOWN AND CAR STOPPED IN THE MIDDLE OF THE FREEWAY- IT JUST STOPPED FOR NO REASON NO MIL OR CHECK ENGINE LIGHT EVEN AFTER THESE EVENTS. IT CAME BACK UP RUNNING AGAIN AFTER SHE WAS ABLE TO START THE ENGINE AGAIN. ON THE SAME DAY WHILE SHE WAS DRIVING BACK FROM THE OFFICE IT STOPPED WHILE GETTING OUT OF THE PARKING LOT AGAIN NO CHECK ENGINE LIGHT. IT WAS THE SCARIEST DAY, WE TOWED THE CAR BACK HOME EVEN THOUGH IT WAS STARTING AGAIN DUE TO THE FACT THAT THERE WAS SOMETHING SERIOUSLY WRONG WITH THE VEHICLE. ON 25TH MARCH 2011 I STARTED THE CAR IN THE MORNING THEN I SAW THE CHECK ENGINE LIGHT ON DASH BOARD FOR THE FIRST TIME, AND DROPPED IT OFF AT FOX AUTOMOTIVE DEALER IN ROCHESTER HILLS MI. WHERE THEY WERE NOT COURTEOUS IN DEALING WITH THIS PROBLEM, AND FOUND THE ENGINE SPEED SENSOR [CRANK ANGLE SENSOR] WAS FOUND BROKEN, REPLACEMENT OF THE SAME SEEM TO HAVE RESOLVED THE ISSUE. HOWEVER THE MAIN CONCERN IS THE OBD DID NOT WORK WHEN IT SAW SEVERAL MISFIRES AND ENGINE SPEED ISSUES, WHICH COULD HAVE PREVENTED MY WIFE AND BABY NOT TO DRIVE TO WORK ON FREEWAY, THIS IS A SERIOUS CONCERN. IT IS ESSENTIAL THAT VW DEALER SHOULD ALSO ADDRESS SUCH SERIOUS ISSUES WITH SOME CONCERN AND IMPORTANCE WHERE THEY DID NOT GIVE ANY OPPORTUNITY FOR ME TO DROP OFF THE VEHICLE FOR REPAIR THE SAME DAY I TOWED THE VEHICLE BACK FROM MY WIFE'S OFFICE, AFTER FEW DAYS OF GAP I WAS ABLE TO DROP THE VEHICLE WHERE THEY WORKED ON IT AFTER FEW DAYS OF WAIT TIME, THEY EVEN RECOMMENDED ME TO DRIVE BACK THE CAR WITH CHECK ENGINE LIGHT IF I NEED VEHICLE THE SAME DAY OR EARLY. I REQUEST THE USA GOV.'T TO LOOK INTO THIS MATTER IMMEDIATELY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
NHTSA ODI #10400929
38,600 miles · Apr 7, 2011
Air BagsService Brakes, HydraulicCrashInjury
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE HAVING THE VEHICLE SERVICED FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE REAR BRAKES WERE COMPLETELY WORN AND RUBBING METAL ON METAL. THE VEHICLE WAS REPAIRED. THREE WEEKS LATER WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT WAS INVOLVED IN A CRASH IN WHICH THE AI…
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TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE HAVING THE VEHICLE SERVICED FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE REAR BRAKES WERE COMPLETELY WORN AND RUBBING METAL ON METAL. THE VEHICLE WAS REPAIRED. THREE WEEKS LATER WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT WAS INVOLVED IN A CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUFFERED MINOR INJURIES. THE VEHICLE WAS TOWED TO AN INSURANCE LOT AND WAS NOT EXAMINED FOR THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 38,600. UPDATED 06/02/11 *BF THE CONSUMER STATED THE VEHICLE WAS TOTALED. UPDATED 11/28/11 *JB
NHTSA ODI #10395156
31,000 miles · Mar 10, 2011
Power Train
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA TURBO DIESEL. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD ENGAGE INTO NEUTRAL CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT SHE WAS NOT PROPERLY DRIVING THE VEHICLE AND THAT THE CONTACT WOULD NEE…
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TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA TURBO DIESEL. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD ENGAGE INTO NEUTRAL CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT SHE WAS NOT PROPERLY DRIVING THE VEHICLE AND THAT THE CONTACT WOULD NEED TO LEARN TO DRIVE THE VEHICLE CORRECTLY. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 31,000. UPDATED 4/11/2011 *CN UPDATED 04/14/11
NHTSA ODI #10389705
Mileage unknown · Feb 17, 2011
Air Bags
I WOULD LIKE TO FILE A COMPLAINT REGARDING MY AIR BAG WARNING INDICATOR LIGHT REMAINING ON DUE TO A FAULTY SEAT BELT. I RECENTLY TOOK MY CAR TO THE VW DEALERSHIP TO HAVE MY CAR SERVICE AND WAS TOLD THAT THE PROBLEM I AM HAVING WITH MY AIR BAG LIGHT WAS NOT INCLUDED IN THE RECENT AIR BAG RECALLED VW ISSUED. I WAS TOLD MY THE TE…
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I WOULD LIKE TO FILE A COMPLAINT REGARDING MY AIR BAG WARNING INDICATOR LIGHT REMAINING ON DUE TO A FAULTY SEAT BELT. I RECENTLY TOOK MY CAR TO THE VW DEALERSHIP TO HAVE MY CAR SERVICE AND WAS TOLD THAT THE PROBLEM I AM HAVING WITH MY AIR BAG LIGHT WAS NOT INCLUDED IN THE RECENT AIR BAG RECALLED VW ISSUED. I WAS TOLD MY THE TECHNICIAN THAT MY AIR BAG WARNING LIGHT IS ON BECAUSE MY ENTIRE DRIVER'S SEAT BELT NEEDS TO BE REPLACED. I AM HOPING THAT VW WOULD LOOK INTO THIS PROBLEM BECAUSE MY SEAT BELT WORKS PERFECTLY FINE AND THERE IS NOTHING I COULD HAVE DONE TO CAUSE THIS DAMAGE.
NHTSA ODI #10383829
Mileage unknown · Feb 8, 2011
SeatsInjury
WHILE DRIVING MY 2007 VW JETTA, I NOTICED A BURNING SMELL. WHEN I GOT OUT OF MY CAR, I NOTICED A VERY BIG BURN ON MY SEAT (WHERE MY BACK WAS). MY BACK IS ALSO DISCOLORED. THIS MORNING, I PUT THE SEAT WARMER ON #1 (THE LOWEST SETTING) AND THE RIGHT SIDE IS SCORCHING HOT. *TR
NHTSA ODI #10381104
40,000 miles · Feb 2, 2011
Visibility
TL*THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING IN A SNOWSTORM, THE WINDSHIELD WIPERS STOPPED OPERATING DUE TO THE HEAVY VOLUME OF SNOW, CAUSING THE CONTACT'S VISION TO BE OBSCURED. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HIM THAT THERE WAS NO REPAIR FOR IT BUT THEY COULD GET THE WI…
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TL*THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING IN A SNOWSTORM, THE WINDSHIELD WIPERS STOPPED OPERATING DUE TO THE HEAVY VOLUME OF SNOW, CAUSING THE CONTACT'S VISION TO BE OBSCURED. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HIM THAT THERE WAS NO REPAIR FOR IT BUT THEY COULD GET THE WIPERS TO FUNCTION. ONE YEAR LATER, THE FAILURE OCCURRED AGAIN. THE FAILURE MILEAGE WAS 40,000.
NHTSA ODI #10379996
Mileage unknown · Jan 3, 2011
Engine And Engine CoolingVisibility
THE 2007 JETTA 2.5 HAS A FRONT AIR VENT WHICH HAS BEEN DESIGNED POORLY AND MAKES A RATTLING SOUND. THE FIXED IT SEVERAL TIMES AND IT STILL MAKE SOUNDS AND SEVERAL OF MY FRIENDS HAVE THE SAME ISSUE WITH THEIR JETTA. *TR
NHTSA ODI #10373916
Official recalls
4Sep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence & remedy
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Dec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
Consequence & remedy
Consequence: IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
May 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
Consequence & remedy
Consequence: IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
Remedy: DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Sep 24, 2007
CERTAIN VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOME VEHICLES MAY NOT HAVE HAD A REQUIRED CAP INSTALLED WHICH DISABLES THE HEADLIGHT HORIZONTAL AIM AND SOME VEHICLES MAY CONTAIN A CAP THAT DISABLES THE VERTICAL AIMING SCREW.
Consequence & remedy
Consequence: NONCOMPLIANCE CAN INHIBIT PROPER HEADLAMP AIM ADJUSTMENT FOR ROADWAY ILLUMINATION, IMPROPERLY AIMED HEADLAMPS COULD CAUSE REDUCED ROAD VISIBILITY, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE LOW BEAM HORIZONTAL AIMING SCREW AND INSTALL ONE IF MISSING, AND INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE VERTICAL AIMING SCREW AND IF PRESENT, THE CAP WILL BE REMOVED. THE RECALL WILL BEGIN ON OCTOBER 31, 2007. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗