NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
201 reports91,000 miles · Aug 29, 2012
Seats
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE DRIVER SIDE SEAT BEGAN MOVING BACKWARD ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED HER THAT THEY REPLACED A SENSOR TO CORRECT THE FAILURE. THE CONTACT WAS UNAWARE OF THE EXACT SENSOR THAT WAS REPLACED. THE VEHICLE WAS …
Read full complaint
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE DRIVER SIDE SEAT BEGAN MOVING BACKWARD ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED HER THAT THEY REPLACED A SENSOR TO CORRECT THE FAILURE. THE CONTACT WAS UNAWARE OF THE EXACT SENSOR THAT WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 91,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10472969
61,000 miles · Aug 6, 2012
Electrical SystemLatches/locks/linkages
THE ELECTRIC DOOR LOCKS ON MY 2007 JETTA FAILED TO LOCK OR UNLOCK USING THE ELECTRIC LOCK BUTTONS IN THE DOORS OR BY USING THE REMOTE. ONLY THE DRIVER'S SIDE REAR DOOR RESPONDS TO ANY LOCK ACTION. THE DRIVER'S DOOR ONLY LOCKS AND UNLOCKS WITH THE KEY IN THE LOCK. THIS WAS NOT DUE TO DEAD BATTERIES IN THE REMOTE CONTROL. THIS IS …
Read full complaint
THE ELECTRIC DOOR LOCKS ON MY 2007 JETTA FAILED TO LOCK OR UNLOCK USING THE ELECTRIC LOCK BUTTONS IN THE DOORS OR BY USING THE REMOTE. ONLY THE DRIVER'S SIDE REAR DOOR RESPONDS TO ANY LOCK ACTION. THE DRIVER'S DOOR ONLY LOCKS AND UNLOCKS WITH THE KEY IN THE LOCK. THIS WAS NOT DUE TO DEAD BATTERIES IN THE REMOTE CONTROL. THIS IS A COMMONLY REPORTED PROBLEM (AS OBSERVED BY ONLINE REPORTS BY OTHER OWNERS) AND COULD LEAD TO SAFETY CONCERNS IF A PERSON IS UNABLE TO UNLOCK A DOOR TO EXIT THE VEHICLE, OR PERSONAL PROPERTY CONCERNS IF A PERSON CANNOT LOCK THEIR DOOR. *TR
NHTSA ODI #10469351
80,000 miles · Jul 25, 2012
Electrical SystemLatches/locks/linkages
ONCE THE VEHICLE IS PARKED, I CAN'T REMOTELY NOR MANUALLY LOCK THE REAR DRIVER SIDE DOOR. BASICALLY, THREE DOORS WILL LOCK, BUT THE REAR DRIVER SIDE DOOR REMAINS UNSECURE. THE ALARM DOESN'T AUDIBLE, BUT DOES ACTIVATE. THIS PROBLEM HAPPENED MANY HUNDREDS OF MILES AGO, INTERMITTENTLY BUT HAS COME TO A POINT WERE I CAN'T SECURE…
Read full complaint
ONCE THE VEHICLE IS PARKED, I CAN'T REMOTELY NOR MANUALLY LOCK THE REAR DRIVER SIDE DOOR. BASICALLY, THREE DOORS WILL LOCK, BUT THE REAR DRIVER SIDE DOOR REMAINS UNSECURE. THE ALARM DOESN'T AUDIBLE, BUT DOES ACTIVATE. THIS PROBLEM HAPPENED MANY HUNDREDS OF MILES AGO, INTERMITTENTLY BUT HAS COME TO A POINT WERE I CAN'T SECURE MY VEHICLE IS NOT 100 % SECURED. *TR
NHTSA ODI #10467721
83,000 miles · Jun 11, 2012
Suspension
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD METAL TO METAL NOISE EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THE FRONT PASSENGER'S SIDE COIL SPRING WAS FRACTURED. THE MECHANIC WAS UNABLE TO LOCATE THE PART NEEDED FOR RE…
Read full complaint
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD METAL TO METAL NOISE EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THE FRONT PASSENGER'S SIDE COIL SPRING WAS FRACTURED. THE MECHANIC WAS UNABLE TO LOCATE THE PART NEEDED FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
NHTSA ODI #10461164
45,500 miles · Apr 22, 2012
Engine And Engine CoolingPower TrainVehicle Speed Control
WHILE DRIVING ON A MAJOR HIGHWAY, MY VW'S DSG TRANSMISSION STARTED SLIPPING AND SHIFTING ERRATICALLY. THE ENGINE RPMS WOULD INCREASE TO 6000 THEN DROP SUDDENLY TO 500. WHILE THIS WAS HAPPENING, THE ENGINE WOULD SUDDENLY REENGAGE, CAUSING THE CAR TO SURGE AND BUCK. THE TRANSMISSION WOULD THEN SLIP AGAIN, AND THE ENGINE SURGING A…
Read full complaint
WHILE DRIVING ON A MAJOR HIGHWAY, MY VW'S DSG TRANSMISSION STARTED SLIPPING AND SHIFTING ERRATICALLY. THE ENGINE RPMS WOULD INCREASE TO 6000 THEN DROP SUDDENLY TO 500. WHILE THIS WAS HAPPENING, THE ENGINE WOULD SUDDENLY REENGAGE, CAUSING THE CAR TO SURGE AND BUCK. THE TRANSMISSION WOULD THEN SLIP AGAIN, AND THE ENGINE SURGING AND VEHICLE BUCKING CYCLE WOULD CONTINUE. SYMPTOMS OF THE DSG TRANSMISSION FAILURE OCCURRING; TRANSMISSION WOULD SLIP. RPMS WOULD INCREASE THEN DECREASE SUDDENLY AND WITHOUT WARNING. ENGINE WOULD ENGAGE THEN DISENGAGE CAUSING THE VEHICLE TO VIOLENTLY BUCK, SHAKE, AND JERK. THE PRNDS NOMENCLATURE WOULD FLASH RAPIDLY, INDICATING A FAULT WITHIN THE SYSTEM. THE FINAL INDICATION OF THE SEVERITY OF THE DSG TRANSMISSION'S COMPLETE FAILURE WAS THE CARS INABILITY TO MOVE UNDER THROTTLE. THE CARS VELOCITY WAS COMPLETELY UNCONTROLLABLE. I AM VERY METICULOUS ABOUT THE MAINTENANCE OF MY VEHICLES. VW REQUIRES A FLUID AND FILTER CHANGE AT 40,000 FOR THE DSG. I HAD MINE DONE AT 39,000 THIS HAPPENED ON I70 ON THE BORDER OF PA/MD. I WAS ABLE TO MOVE THE CAR TO THE SHOULDER WITHOUT LOSS OF LIFE OR PROPERTY. HOWEVER, HAD THIS DSG/TRANSMISSION FAILURE OCCURRED ON 495 IN VA/MD, ( WHICH WAS MY LOCATION JUST 2 HOURS PRIOR) THE RESULTS COULD HAVE BEEN CATASTROPHIC. VW IS WELL AWARE OF THIS ISSUE WITH ITS DSG TRANSMISSION, BOTH DOMESTICALLY AND INTERNATIONALLY. NOTE THE VIN SPECIFIC RECALL IN THE US FOR DSG/MECHATRONIC/ TEMP SENSOR. HOWEVER, THIS ISSUE IS WIDESPREAD. MY VIN IS NOT SPECIFIED IN THE RECALL, YET MY VEHICLE HAS EXPERIENCED THE SAME ISSUE AND FAILURE AS THAT SPECIFIED IN THE RECALL. THE FAILURE OF MY DSG TRANSMISSION WAS COMPLETELY UNEXPECTED AND WITHOUT WARNING. HAD I NOT HAD THE OPPORTUNITY TO PULL MY CAR SAFELY TO THE SIDE OF THE ROAD, THE RESULTS COULD HAVE BEEN SEVERE INJURY OR WORSE YET, LOSS OF LIFE FOR ME OR OTHER DRIVERS. *TR
NHTSA ODI #10456016
47,567 miles · Mar 28, 2012
StructureVisibility
DOOR MIRRORS CORRODING, DRIVERS SIDE BROKE OFF WHILE HAND WASHING WITH SPONGE.VW WILL NOT REPLACE BECAUSE WARRANTY HAS EXPIRED. CAR IS FIVE YEARS OLD AND IN EXCELLENT CONDITION, NO SIGN OF RUST ANYWHERE. *TR
NHTSA ODI #10453405
50,000 miles · Mar 14, 2012
Seats
WHILE DRIVING THE CAR I SMELLED SOMETHING BURNING. I DID NOT SEE SMOKE OR FIRE BUT WHEN I PULLED OVER I FOUND THAT THE HEATING ELEMENT IN THE PASSENGER SIDE SEAT HAD STARTED BURNING THE SEAT. IT ACTUALLY MELTED A HOLE IN THE SEAT IN ONE SPOT. THE BURN MARKS ARE VISIBLE RUNNING VERTICALLY 13 INCHES ON THE BACKREST OF THE PASSENGE…
Read full complaint
WHILE DRIVING THE CAR I SMELLED SOMETHING BURNING. I DID NOT SEE SMOKE OR FIRE BUT WHEN I PULLED OVER I FOUND THAT THE HEATING ELEMENT IN THE PASSENGER SIDE SEAT HAD STARTED BURNING THE SEAT. IT ACTUALLY MELTED A HOLE IN THE SEAT IN ONE SPOT. THE BURN MARKS ARE VISIBLE RUNNING VERTICALLY 13 INCHES ON THE BACKREST OF THE PASSENGER SEAT. *TR
NHTSA ODI #10451596
50,000 miles · Feb 24, 2012
Structure
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE TRUNK WOULD OPEN WITHOUT ACTIVATION INDEPENDENTLY AND WOULD IMPAIR HIS VISION IF IT OPENED WHILE THE VEHICLE WAS IN MOTION. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER HAD…
Read full complaint
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE TRUNK WOULD OPEN WITHOUT ACTIVATION INDEPENDENTLY AND WOULD IMPAIR HIS VISION IF IT OPENED WHILE THE VEHICLE WAS IN MOTION. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 50,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10449195
61,000 miles · Feb 7, 2012
Latches/locks/linkages
BACK RIGHT SIDE PASSENGER DOOR LOCK FAILS TO LOCK DEALERSHIP SAID 9 TIMES OUT OF 10 IT IS THE LOCK MODULE THAT MALFUNCTIONS AND IS VERY COMMON IN JETTA'S. *TR
NHTSA ODI #10446989
Mileage unknown · Jan 10, 2012
SeatsInjury
THE DRIVER HEATED SEAT GOT SO HOT THAT THERE IS NOW A BURN MARK ON MY SEAT AND CAUSED INJURY TO MY BACK. I HAVE A BLISTER, THAT TURNED NOW INTO A SMALLER BLISTER AND IS BLACK. I BOUGHT THE CAR BRAND NEW BACK IN 2007 AND HAVE NEVER HAD THIS PROBLEM BEFORE. IF I LOWER THE HEAT SETTING FOR THE SEAT THE SEAT IS STILL VERY HOT. SOMET…
Read full complaint
THE DRIVER HEATED SEAT GOT SO HOT THAT THERE IS NOW A BURN MARK ON MY SEAT AND CAUSED INJURY TO MY BACK. I HAVE A BLISTER, THAT TURNED NOW INTO A SMALLER BLISTER AND IS BLACK. I BOUGHT THE CAR BRAND NEW BACK IN 2007 AND HAVE NEVER HAD THIS PROBLEM BEFORE. IF I LOWER THE HEAT SETTING FOR THE SEAT THE SEAT IS STILL VERY HOT. SOMETIMES I CAN SMELL SOMETHING BURNING, WHICH SMELLS ELECTRICAL. I HAVE PICTURES FOR EVIDENCE OF WHAT HAS TAKEN PLACE. *TR
NHTSA ODI #10443269
Official recalls
4Sep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence & remedy
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Dec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
Consequence & remedy
Consequence: IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
May 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
Consequence & remedy
Consequence: IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
Remedy: DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Sep 24, 2007
CERTAIN VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOME VEHICLES MAY NOT HAVE HAD A REQUIRED CAP INSTALLED WHICH DISABLES THE HEADLIGHT HORIZONTAL AIM AND SOME VEHICLES MAY CONTAIN A CAP THAT DISABLES THE VERTICAL AIMING SCREW.
Consequence & remedy
Consequence: NONCOMPLIANCE CAN INHIBIT PROPER HEADLAMP AIM ADJUSTMENT FOR ROADWAY ILLUMINATION, IMPROPERLY AIMED HEADLAMPS COULD CAUSE REDUCED ROAD VISIBILITY, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE LOW BEAM HORIZONTAL AIMING SCREW AND INSTALL ONE IF MISSING, AND INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE VERTICAL AIMING SCREW AND IF PRESENT, THE CAP WILL BE REMOVED. THE RECALL WILL BEGIN ON OCTOBER 31, 2007. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗