← New search

2004 Volkswagen Jetta

Owner reports · Recalls · Investigations

More warning signs than most Jetta years

Owner complaints for the 2004 Volkswagen Jetta are substantially higher than the model-year median of 68.

About this comparison →

When problems were reported

Mileage at the reported incident

191 reports with mileage · 40 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine And Engine Cooling. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports20 fire reports13 injury reports

What owners actually said

231 reports
26,000 miles · Apr 23, 2013
EngineFuel/propulsion System

WE ARE THE ORIGINAL OWNERS OF A 2004 JETTA WITH 2.0 ENGINE WITH 98K AS OF APR 2013. WITHOUT ANY WARNING OR CLUES FROM VW DEALER OR AUTO SHOP, THE CAR WOULD NOT START; CAR WOULD TURN OVER THE ENGINE BUT NO FUEL PRESSURE. DEPENDING ON SEASON (WINTER) AND LOCATION (MIDDLE OF NO WHERE) THIS CAN CAUSE A HAZARD FOR THE DRIVER AND PA…

Read full complaint

WE ARE THE ORIGINAL OWNERS OF A 2004 JETTA WITH 2.0 ENGINE WITH 98K AS OF APR 2013. WITHOUT ANY WARNING OR CLUES FROM VW DEALER OR AUTO SHOP, THE CAR WOULD NOT START; CAR WOULD TURN OVER THE ENGINE BUT NO FUEL PRESSURE. DEPENDING ON SEASON (WINTER) AND LOCATION (MIDDLE OF NO WHERE) THIS CAN CAUSE A HAZARD FOR THE DRIVER AND PASSENGER. THE CAR WOULD START AFTER LEAVING IT ALONE FOR 2-3 HRS AND TRY RESTARTING. THE WARNING SEEMS TO BE WHEN THE INTERIOR LIGHT DOES NOT COME ON WHICH MEANS THE SWITCH IS ACTING UP; THE FUEL SYSTEM IS AT A LOW PRESSURE WILL CAUSE A NO START. UNDER VW NEW CAR AND INDEPENDENT SHOPS CAN NOT DUPLICATE; MANY ON-LINE OWNERS HAS HAVE POINTED THE FINGER AT A DOOR LATCH/PRIMING CIRCUIT BOARD THAT CONTROLS THE FUEL PUMP PRIME WHEN THE DRIVER DOOR IS OPENED. GOOD PICS ON THE CIRCUIT BOARD FAILED/CRACKED SOLDER JOINT. THIS DOOR LATCH PRIMING IS USED ON MANY VW GROUP CARS; WE OWN A CAYENNE AND I CAN HEAR THE PRIMING. PLEASE CONSIDER A RECALL OF THIS VW PART OR TELLING VW TO STOP PLACING THE FUEL PUMP PRIMING CIRCUIT IN THE DRIVER DOOR LATCH. THE IGNITION KEY SEEM TO BE WHAT OTHER CAR MAKERS USE. *TR

NHTSA ODI #10509326

73,519 miles · Apr 2, 2013
Vehicle Speed Control

ON 3 DIFFERENT OCCASIONS, OVER 2 1/2 YEARS, WHILE ACCELERATING ONTO FREEWAY STEERING, BRAKES, POWER WENT OUT. IN FIRST INSTANCE, ACCELERATION OCCURRED. VIRTUALLY LOST CONTROL OF CAR FOR SEVERAL SECONDS BEFORE SYSTEM "KICKED IN" AGAIN. REPORTED TO DUBLIN VW (CA) 3 INCIDENTS. UNABLE TO DIAGNOSE. REFERRED TO VW OF AMERICA WHO …

Read full complaint

ON 3 DIFFERENT OCCASIONS, OVER 2 1/2 YEARS, WHILE ACCELERATING ONTO FREEWAY STEERING, BRAKES, POWER WENT OUT. IN FIRST INSTANCE, ACCELERATION OCCURRED. VIRTUALLY LOST CONTROL OF CAR FOR SEVERAL SECONDS BEFORE SYSTEM "KICKED IN" AGAIN. REPORTED TO DUBLIN VW (CA) 3 INCIDENTS. UNABLE TO DIAGNOSE. REFERRED TO VW OF AMERICA WHO TOLD ME THAT THE CAR WAS OPERATING AS DESIGNED - NOTHING WRONG. WHILE IN DEALERSHIP, SPOKE TO ANOTHER OWNER WHO EXPERIENCED SAME. OTHER OWNER WAS ALSO TOLD BY VW THAT THEY COULD NOT DUPLICATE THE PROBLEM AND NOTHING WAS WRONG. SOLD CAR TO OAKLAND VW IN 2013. ADVISED THEM THAT DUBLIN VW HAD COMPLETE SERVICE RECORDS. *TR

NHTSA ODI #10505417

172,000 miles · Jan 8, 2013
Fuel/propulsion System

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT A FUEL ODOR WAS BEING EMITTED FROM THE VEHICLE. UPON INSPECTION, IT WAS FOUND THAT FUEL WAS LEAKING AROUND THE AREA OF THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER AND INFORMED THE CONTACT THAT THE DIESEL FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT…

Read full complaint

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT A FUEL ODOR WAS BEING EMITTED FROM THE VEHICLE. UPON INSPECTION, IT WAS FOUND THAT FUEL WAS LEAKING AROUND THE AREA OF THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER AND INFORMED THE CONTACT THAT THE DIESEL FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND ALTHOUGH THE PART NUMBER FOR THE FAILED COMPONENT WAS THE SAME AS IN THE RECALL, THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V586000 (FUEL SYSTEM, DIESEL). THE FAILURE AND CURRENT MILEAGES WERE 172,000.

NHTSA ODI #10491780

90,000 miles · Jan 3, 2013
Air BagsCrashInjury

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE DOOR. THE IMPACT CAUSED THE VEHICLE TO SPIN AROUND AND CRASH INTO A LIGHT POLE. THE CONTACT MENTIONED THAT THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE DRIVER…

Read full complaint

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE DOOR. THE IMPACT CAUSED THE VEHICLE TO SPIN AROUND AND CRASH INTO A LIGHT POLE. THE CONTACT MENTIONED THAT THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED LACERATIONS TO HIS ARMS, LEGS AND FACE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 90,000.

NHTSA ODI #10490878

122,642 miles · Dec 28, 2012
Electrical SystemElectronic Stability Control (esc)Exterior Lighting

HEADLIGHTS DIMMING- TO POINT WHERE YOU CAN NOT TELL THEY ARE ON. ENGINE LIGHT COMES ON DESPITE ALL DIAGNOSTICS STATING ALL IS OK WITH CAR. PERIODICALLY FAILS TO START-DESPITE DIAGNOSTICS THAT STATE STARTER, BATTERY, DRAIN ALTENATOR ALL GOOD AND FUNCTIONING PROPERLY. CAR JUMPS EASILY WITH "BOOST". *TR

NHTSA ODI #10490419

Mileage unknown · Oct 12, 2012
Structure

THE INTERIOR OF MY 2004 VW JETTA EMITS A VERY STRONG "CRAYON LIKE" ODOR. BREATHING THIS ODOR FOR A LONG PERIOD OF TIME MAKES MY THROAT HURT AND CAUSES DISCOMFORT WHEN I INHALE. I WORRY THAT REPEATEDLY INHALING WHATEVER CHEMICAL CAUSES THIS WILL CAUSE PERMANENT RESPIRATORY DAMAGE. *TR

NHTSA ODI #10479968

90,000 miles · Sep 18, 2012
SeatsStructureVisibilityFire

LAST YEAR I WAS DRIVING HOME FROM SCHOOL ONE NIGHT IT WAS COLD OUT SO I TURNED ON MY HEATED SEAT. MY SEAT STARTED TO GET VERY HOT IN AN ISOLATED AREA SO I TURNED IT REMEMBERING THE RECALL I RECEIVED IN THE MAIL. THE RECALL STATED THAT THE HEATING ELEMENT IN THE SEAT COULD BE FAULTY AND THE SEAT COULD CATCH FIRE. I CALLED MY DEAL…

Read full complaint

LAST YEAR I WAS DRIVING HOME FROM SCHOOL ONE NIGHT IT WAS COLD OUT SO I TURNED ON MY HEATED SEAT. MY SEAT STARTED TO GET VERY HOT IN AN ISOLATED AREA SO I TURNED IT REMEMBERING THE RECALL I RECEIVED IN THE MAIL. THE RECALL STATED THAT THE HEATING ELEMENT IN THE SEAT COULD BE FAULTY AND THE SEAT COULD CATCH FIRE. I CALLED MY DEALERSHIP AND THEY EXPRESSED TO ME THAT THE RECALL WAS EXPIRED! WHAT HOW COULD SOME THING THAT COULD CAUSE INJURY HAVE AN EXPIRATION DATE? WELL AFTER THAT I NO LONGER USED THE SEAT BUT ONE DAY MY SON WHO WANTED THE CAR TO BE WARM FOR HIS MOTHER STARTED IT AND TURNED ON BOTH HEATED SEATS BY THE TIME I WENT OUT TO THE CAR IT WAS FILLED WITH SMOKE AND A HOLE BURNED THROUGH MY SEAT. ANOTHER ISSUE I HAVE IS I GOT A RECALL ON MY SUN ROOF SAYING IT CAUSES THE DRIVERS SIDE BACK AND FRONT FLOOR TO FLOOD. WHEN IT DID I TOOK IT IN TO MY DEALER THEY "FIXED IT", WELL LAST WEEK IT POURED TERRIBLE THE NEXT DAY I WENT OUT TO MY VEHICLE TO FIND 4 INCHES OF WATER ON THE FLOOR OF MY DRIVERS SIDE BACK SEAT. TODAY 09/18/2012 I TOOK IT IN TO MY DEALER TO BE REPAIRED AND THEY WANTED TO CHARGE ME $100 FOR DIAGNOSTIC FEE. THIS IS OUTRAGEOUS I HAVE A CHILD AND TO HAVE WATER SIT IN BETWEEN THE METAL OF THE CAR FLOOR AND THE CARPET I AM DISGUSTED!!! IT SMELLS SO BAD I HAD TO SPRINKLE BAKING SODA ON THE FLOOR TO KEEP THE SMELL AT BAY. THE WATER IS STILL SQUISHING BETWEEN THE CARPET AND THE METAL AND IT IS SUPPOSED TO STORM AGAIN TODAY!!! I AM COMPLETELY FED UP WITH VOLKSWAGEN! *TR

NHTSA ODI #10475788

110,000 miles · Aug 30, 2012
Fuel/propulsion System

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG FUEL ODOR, THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE SUPPLY LINE CRACKED AND AS A RESULT, THE FUEL NECK TO SPILL OVER TOP OF THE TANK AND GROUND. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICL…

Read full complaint

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG FUEL ODOR, THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE SUPPLY LINE CRACKED AND AS A RESULT, THE FUEL NECK TO SPILL OVER TOP OF THE TANK AND GROUND. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN (NHTSA CAMPAIGN ID NUMBER: 05V154000 FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 110,000.

NHTSA ODI #10472999

118,000 miles · Jul 13, 2012
Electrical SystemEngineSteering

2004 VW JETTA GLS TDI OPERATING AT 75MPH ON INTERSTATE ON CRUISE CONTROL WHEN THE ENGINE SHUTOFF COMPLETELY. THE VEHICLE STILL HAD ELECTRICAL POWER AND ENGINE WOULD CRANK BUT WOULD NOT START. I ROLLED THE VEHICLE OFF TO THE SIDE OF THE ROAD AND ATTEMPTED TO RE-START THE ENGINE AND IT FINALLY CRANKED AND DROVE VEHICLE APPROXIMATE…

Read full complaint

2004 VW JETTA GLS TDI OPERATING AT 75MPH ON INTERSTATE ON CRUISE CONTROL WHEN THE ENGINE SHUTOFF COMPLETELY. THE VEHICLE STILL HAD ELECTRICAL POWER AND ENGINE WOULD CRANK BUT WOULD NOT START. I ROLLED THE VEHICLE OFF TO THE SIDE OF THE ROAD AND ATTEMPTED TO RE-START THE ENGINE AND IT FINALLY CRANKED AND DROVE VEHICLE APPROXIMATELY 500 MILES BEFORE EXPERIENCING SIMILAR ISSUE. SINCE THAT TIME VEHICLE HAS HAD SAME ISSUE OVER 10 TIMES. DEALER HAS INSPECTED VEHICLE THREE TIMES AND HAS NOT DISCOVERED ISSUE. *TR

NHTSA ODI #10465504

90,000 miles · Feb 28, 2012
Electrical System

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE ENTIRE ELECTRICAL SYSTEM INCLUDING THE LIGHTING AND INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC. THE PRIVATE MECHANIC CONFIRMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTU…

Read full complaint

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE ENTIRE ELECTRICAL SYSTEM INCLUDING THE LIGHTING AND INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC. THE PRIVATE MECHANIC CONFIRMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 90,000.

NHTSA ODI #10449619

Official recalls

2

07V063000 · Exterior Lighting:brake Lights:switch

Feb 20, 2007

ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

Consequence & remedy

Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

04V586000 · Fuel System, Diesel

Dec 15, 2004

ON CERTAIN PASSENGER VEHICLES, THE HIGH PRESSURE DIESEL PUMPS WERE PRODUCED WITH AN IMPROPER FASTENER, WHICH COULD ALLOW DIESEL FUEL TO ESCAPE FROM THE PUMP.

Consequence & remedy

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY LEAD TO A FIRE.

Remedy: DEALERS WILL REPLACE THE DIESEL PUMP. THE RECALL BEGAN ON FEBRUARY 8, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.