← New search

2004 Volkswagen Jetta

Owner reports · Recalls · Investigations

More warning signs than most Jetta years

Owner complaints for the 2004 Volkswagen Jetta are substantially higher than the model-year median of 68.

About this comparison →

When problems were reported

Mileage at the reported incident

191 reports with mileage · 40 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine And Engine Cooling. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports20 fire reports13 injury reports

What owners actually said

231 reports
137,000 miles · Feb 6, 2018
Electrical System

THE INSULATION ON THE WIRING OF THE LEFT HEADLIGHT IS DETERIORATED AND FALLING OFF LEAVING THE WIRES BARE AND AT RISK OF SHORTING OUT.

NHTSA ODI #11067245

112,000 miles · Jan 28, 2018
Electrical SystemFire

PASSENGER SEAT (FRONT SEAT) HEATING ELEMENT IS BURNING THE UPHOLSTERY. THE SEAT HEATER WON'T SHUT OFF. THIS HAS HAPPENED MORE THAN ONCE; EACH TIME THE CAR WAS OPERATING.

NHTSA ODI #11065541

150,900 miles · Nov 17, 2017
Electrical SystemUnknown Or Other

HEATED SEAT MODULE MELTED A HOLE THROUGH MY LEATHER.

NHTSA ODI #11047032

145,000 miles · Nov 16, 2017
Fuel/propulsion System

THE CAR RANDOMLY STALLS WHILE DRIVING WHETHER AT HIGHWAY SPEEDS OR IN TOWN. THIS CAUSES A LOSS OF POWER STEERING AND POWER BRAKES WHICH IS INHERENTLY DANGEROUS IN CERTAIN SITUATIONS. IT HAS BEEN DOING THIS REGULARLY WITH THE PREVIOUS OWNER FOR THE LAST 3 OR 4 YEARS AND HAS DONE IT 4 TIMES WHILE UNDER MY OWNERSHIP SINCE SEPTE…

Read full complaint

THE CAR RANDOMLY STALLS WHILE DRIVING WHETHER AT HIGHWAY SPEEDS OR IN TOWN. THIS CAUSES A LOSS OF POWER STEERING AND POWER BRAKES WHICH IS INHERENTLY DANGEROUS IN CERTAIN SITUATIONS. IT HAS BEEN DOING THIS REGULARLY WITH THE PREVIOUS OWNER FOR THE LAST 3 OR 4 YEARS AND HAS DONE IT 4 TIMES WHILE UNDER MY OWNERSHIP SINCE SEPTEMBER 2017 IT USUALLY HAPPENS WHILE THERE IS LESS THAN 1/4 TANK OF FUEL. WHEN IT HAPPENS THERE IS NO CHECK ENGINE LIGHT NOR DOES THE ECU STORE ANY CODES FROM THE PROBLEM. PREVIOUS OWNER MADE SEVERAL REPAIRS INCLUDING A FUEL PUMP AND FILTER, ENGINE SPEED SENSOR AND ALTERNATOR WIRING HARNESS IN AN ATTEMPT TO FIX THE ISSUES WITH NO SUCCESS. THIS ISSUES ALSO COMES UP REGULARLY ON SEVERAL VW FORUMS AND NO ONE SEEMS TO HAVE AN ANSWER. THIS IS A KNOWN AND REGULAR ISSUE WITH NO CONSISTENT REPAIR AND NEEDS TO BE REMEDIED.

NHTSA ODI #11046653

165,000 miles · Aug 1, 2017
Fuel/propulsion System

RANDOMLY STALLS ON THE FREEWAY WHEN DOWN TO 1/4 TANK OF GAS. AFTER PULLING OVER AND TURNING OFF THE KEY AND TURNING THE KEY BACK ON, IT WILL START AND RUN GREAT. THIS HAPPENS ABOUT EVERY OTHER TIME THE CAR GETS DOWN TO ABOUT 1/4 TANK. NO SHOP CAN DUPLICATE THE PROBLEM OR CORRECT IT. I HAVE TRIED THE IGNITION COIL, GROUNDS, FUEL…

Read full complaint

RANDOMLY STALLS ON THE FREEWAY WHEN DOWN TO 1/4 TANK OF GAS. AFTER PULLING OVER AND TURNING OFF THE KEY AND TURNING THE KEY BACK ON, IT WILL START AND RUN GREAT. THIS HAPPENS ABOUT EVERY OTHER TIME THE CAR GETS DOWN TO ABOUT 1/4 TANK. NO SHOP CAN DUPLICATE THE PROBLEM OR CORRECT IT. I HAVE TRIED THE IGNITION COIL, GROUNDS, FUEL PUMP... NO FIX. THERE ARE COUNTLESS THREADS ON VARIOUS VW FORUMS ABOUT THIS SAME PROBLEM. IT IS VERY DANGEROUS TO STALL ON THE FREEWAY. SOMETHING NEEDS TO BE DONE TO CORRECT THIS.

NHTSA ODI #11012200

74,000 miles · Aug 1, 2017
Electrical System

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, ALL THE WARNING INDICATORS STARTED TO FLASH ON THE INSTRUMENT PANEL. THE DOOR CHIME SOUNDED AND THE VEHICLE STALLED. THE CONTACT COASTED THE VEHICLE ONTO THE SHOULDER. THE CONTACT HAD THE VEHICLE JUMP STARTED AND DROVE TO A NEARBY PARKING LOT. THE…

Read full complaint

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, ALL THE WARNING INDICATORS STARTED TO FLASH ON THE INSTRUMENT PANEL. THE DOOR CHIME SOUNDED AND THE VEHICLE STALLED. THE CONTACT COASTED THE VEHICLE ONTO THE SHOULDER. THE CONTACT HAD THE VEHICLE JUMP STARTED AND DROVE TO A NEARBY PARKING LOT. THE FAILURE OCCURRED TWO OTHER TIMES AND THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE FUSE BOX MELTED AND HAD TO BE REPLACED. THE VEHICLE OPERATED NORMALLY AFTER THE REPAIRS WERE COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

NHTSA ODI #11011993

195,000 miles · Mar 2, 2017
TiresCrash

TRAVELING ON THE INTERSTATE APROXIMATLEY 70 MPH, THE LEFT REAR TIRE TREAD SEPARATED. THIS RESULTED IN A LOSS OF CONTROL AND THE VEHICLE IMPACTED THE GUARD RAIL. AT THIS POINT THE ENGINE AND TRANSMISSION SEPARATED FROM THE CAR AS THE CAR CONTINUED TO SPIN DOWN THE ROAD. THE CAR CAME TO A REST AFTER APPROXIMATELY 3 SPINS, AND …

Read full complaint

TRAVELING ON THE INTERSTATE APROXIMATLEY 70 MPH, THE LEFT REAR TIRE TREAD SEPARATED. THIS RESULTED IN A LOSS OF CONTROL AND THE VEHICLE IMPACTED THE GUARD RAIL. AT THIS POINT THE ENGINE AND TRANSMISSION SEPARATED FROM THE CAR AS THE CAR CONTINUED TO SPIN DOWN THE ROAD. THE CAR CAME TO A REST AFTER APPROXIMATELY 3 SPINS, AND THE ENGINE CAME TO REST ON THE OPPOSITE SIDE OF THE 3 LANE INTERSTATE.

NHTSA ODI #10958320

228,000 miles · Dec 18, 2016
Electrical System

ON 12/18/2016 I WAS DRIVING THIS CAR BACK FROM THE MOVIES AT 2:30 A.M. ONCE THE MOVIE HAD ENDED IT WAS STORMING AND SLEETING. I STARTED TO NOTICE SYSTEMS SHUTTING DOWN AS INDICATED BY VARIOUS DASH LIGHTS SUCH AS ABS, AIRBAG, AMONG OTHERS. EVENTUALLY THE RADIO, INTERIOR LIGHTS SHUT OFF. THE WINDSHIELD WIPERS SLOWED AND THE HEADLI…

Read full complaint

ON 12/18/2016 I WAS DRIVING THIS CAR BACK FROM THE MOVIES AT 2:30 A.M. ONCE THE MOVIE HAD ENDED IT WAS STORMING AND SLEETING. I STARTED TO NOTICE SYSTEMS SHUTTING DOWN AS INDICATED BY VARIOUS DASH LIGHTS SUCH AS ABS, AIRBAG, AMONG OTHERS. EVENTUALLY THE RADIO, INTERIOR LIGHTS SHUT OFF. THE WINDSHIELD WIPERS SLOWED AND THE HEADLIGHTS DIMMED, AND EVENTUALLY THE CAR DIED GOING 50 MILES AN HOUR IN SLEETING CONDITIONS LEAVING ME WITH NO ABS, NO AIRBAG SYSTEM (AT LEAST PER WHAT THE DASH LIGHTS INDICATED) AND, OF COURSE, NO POWER STEERING. I INSPECTED THE VEHICLE THIS MORNING AND FOUND THE ALTERNATOR WIRE COMING INTO THE HIGH AMPERAGE FUSE BOX THAT SITS ON TOP OF THE BATTERY HAD MELTED AND DISCONNECTED THE CIRCUIT, DISABLING THE ALTERNATOR FROM CHARGING THE BATTERY, AND LETTING THE BATTERY DIE. THE INCIDENT DID NOT CAUSE A CRASH, BUT IT COULD HAVE IF THERE WAS ANYONE ELSE AROUND ME AS I HAD TO CUT ACROSS A COUPLE LANES WITH NO ENGINE POWER AND NO POWER STEERING TO GET TO THE SHOULDER. *TR

NHTSA ODI #10936056

Mileage unknown · Sep 30, 2016
SeatsFire

MY CLOTHE SEATS CAUGHT ON FIRE TODAY WHILE DRIVING IT FOR ONLY 25 MINUTES THE SEAT WARMER WAS ONLY SET ON NUMBER 2. I WAS SO RETRIED AND PANICKED BUT MANAGED TO PULL OVER TO THE SIDE OF THE ROAD AND HIT IT WITH MY HAND UNTIL IT WENT OUT. IT DID BURN MY HAND. MY VEHICLE WAS IN MOTION THEN I STOPPED. IT WAS IN A CITY STREET FILLED…

Read full complaint

MY CLOTHE SEATS CAUGHT ON FIRE TODAY WHILE DRIVING IT FOR ONLY 25 MINUTES THE SEAT WARMER WAS ONLY SET ON NUMBER 2. I WAS SO RETRIED AND PANICKED BUT MANAGED TO PULL OVER TO THE SIDE OF THE ROAD AND HIT IT WITH MY HAND UNTIL IT WENT OUT. IT DID BURN MY HAND. MY VEHICLE WAS IN MOTION THEN I STOPPED. IT WAS IN A CITY STREET FILLED WITH CARS AND CONSTRUCTION WORKERS.

NHTSA ODI #10910705

70,000 miles · Aug 12, 2016
Electrical System

ALTERNATOR CABLE MELTED THE FUSE BLOCK AND WIRES ABOVE THE BATTERY. I WILL NEED TO REPLACE THE ALTERNATOR, ALTERNATOR WIRING HARNESS, THE FUSES, AND POSSIBLY THE BATTERY. MY CAR HAS SHUT DOWN WHILE DRIVING AND THIS IS DANGEROUS NOT JUST FOR ME BUT FOR OTHERS ON THE ROAD AROUND ME. TOO MANY VW OWNERS ARE EXPERIENCING THIS EXACT S…

Read full complaint

ALTERNATOR CABLE MELTED THE FUSE BLOCK AND WIRES ABOVE THE BATTERY. I WILL NEED TO REPLACE THE ALTERNATOR, ALTERNATOR WIRING HARNESS, THE FUSES, AND POSSIBLY THE BATTERY. MY CAR HAS SHUT DOWN WHILE DRIVING AND THIS IS DANGEROUS NOT JUST FOR ME BUT FOR OTHERS ON THE ROAD AROUND ME. TOO MANY VW OWNERS ARE EXPERIENCING THIS EXACT SAME ISSUE. VW PLEASE TAKE OWNERSHIP OF THIS ONGOING SAFETY ISSUE. THIS SAME ISSUE IS BEING ADDRESSED IN A CLASS ACTION FOR BEETLES.

NHTSA ODI #10895343

Official recalls

2

07V063000 · Exterior Lighting:brake Lights:switch

Feb 20, 2007

ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

Consequence & remedy

Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

04V586000 · Fuel System, Diesel

Dec 15, 2004

ON CERTAIN PASSENGER VEHICLES, THE HIGH PRESSURE DIESEL PUMPS WERE PRODUCED WITH AN IMPROPER FASTENER, WHICH COULD ALLOW DIESEL FUEL TO ESCAPE FROM THE PUMP.

Consequence & remedy

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY LEAD TO A FIRE.

Remedy: DEALERS WILL REPLACE THE DIESEL PUMP. THE RECALL BEGAN ON FEBRUARY 8, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.