2004 Volkswagen Jetta

MY CLOTHE SEATS CAUGHT ON FIRE TODAY WHILE DRIVING IT FOR ONLY 25 MINUTES THE SEAT WARMER WAS ONLY SET ON NUMBER 2. I WAS SO RETRIED AND PANICKED BUT MANAGED TO PULL OVER TO THE SIDE OF THE ROAD AND HIT IT WITH MY HAND UNTIL IT WENT OUT. IT DID BURN MY HAND. MY VEHICLE WAS IN MOTION THEN I STOPPED. IT WAS IN A CITY STREET FILLED WITH CARS AND CONSTRUCTION WORKERS.

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING 35 MPH, FUMES OF SMOKE APPEARED FROM THE FRONT PASSENGER SEAT. THE CONTACT MENTIONED THAT THERE WAS A BURNT HOLE IN THE PASSENGER SEAT AS A RESULT OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEATING ELEMENT FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS UNABLE TO GIVE THE SPECIFIC NAME OF THE PART. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HEATED SEAT FUNCTION ON THE DRIVER SIDE BURNED THROUGH THE SEAT ON THE CONTACT'S RIGHT LEG. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS SMOKE COMING FROM THE HEATED SEATS ON THE FRONT PASSENGER SIDE THE CONTACT STATED THAT THERE WAS A HOLE BURNED INTO THE FRONT PASSENGER SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED . THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 05/31/17*LJ UPDATED 06/02/2017*JS

THE CAR RAN INTO A BIG PUDDLE OF WATER AND THE ENGINE STALL. WHEN TRYING TO RESTART THE CAR THE CAR IT STARTED WITH SEVERE HESITATION IN ENGINE. TRIED STEPPING ON GAS TO KEEP ENGINE GOING THE EXHAUST GOT REAL LOUD AND THE SMOKE STARTED FILLING UP THE CABIN. STEPPED OUT OF CAR TO FIND THAT THE CAR CAUGHT ON FIRE. THE FLAMES CAN BE SEEN ON UNDER SIDE OF THE CAR, IN THE MIDDLE SECTION RIGHT UNDER THE ARMREST AREA BETWEEN THE TWO SEATS. THANKFULLY I WAS ABLE TO ESCAPE UNHARMED. I THINK THATS A MANUFACTURING OR DESIGN DEFECT THAT ALLOWED THE HEAT FROM EXHAUST TO PENETRATE INSIDE THE CABIN WHERE IT REACHED THE FLOOR CARPER THAT CAUGHT FIRE. *TR

SETTING: -4F, 5:45AM DRIVING TO WORK, SEAT HEATER ON. I WAS DRIVING TO WORK AND HAD NOTICED A PARTICULARLY HAT SPOT ON MY LOWER RIGHT BACK WHEN THE SEAT HEATER WAS SET TO 5, ON THE 1-5 DIAL. I TURNED DOWN MY SEAT HEATER DURING THE DRIVE TO 1, WHEN I GOT TO WORK IN THE PARKING LOT AND LEANED FORWARD I GOT THE INTENSE SMELL OF BURNING. I TURNED AROUND TO FIND A 5-6 INCH LONG SECTION ON THE LOWER RIGHT THAN SIDE OF THE DRIVERS SEAT HAD BURNED AND CHARRED. IT HAD BEEN GETTING PARTICULARLY HOW RECENTLY IN THAT LOCATION, BUT THIS IS THE FIRST I NOTICED THE BURNING OF THE SEAT CUSHION. DEFINITE FIRE HAZARD. *TR

LAST YEAR I WAS DRIVING HOME FROM SCHOOL ONE NIGHT IT WAS COLD OUT SO I TURNED ON MY HEATED SEAT. MY SEAT STARTED TO GET VERY HOT IN AN ISOLATED AREA SO I TURNED IT REMEMBERING THE RECALL I RECEIVED IN THE MAIL. THE RECALL STATED THAT THE HEATING ELEMENT IN THE SEAT COULD BE FAULTY AND THE SEAT COULD CATCH FIRE. I CALLED MY DEALERSHIP AND THEY EXPRESSED TO ME THAT THE RECALL WAS EXPIRED! WHAT HOW COULD SOME THING THAT COULD CAUSE INJURY HAVE AN EXPIRATION DATE? WELL AFTER THAT I NO LONGER USED THE SEAT BUT ONE DAY MY SON WHO WANTED THE CAR TO BE WARM FOR HIS MOTHER STARTED IT AND TURNED ON BOTH HEATED SEATS BY THE TIME I WENT OUT TO THE CAR IT WAS FILLED WITH SMOKE AND A HOLE BURNED THROUGH MY SEAT. ANOTHER ISSUE I HAVE IS I GOT A RECALL ON MY SUN ROOF SAYING IT CAUSES THE DRIVERS SIDE BACK AND FRONT FLOOR TO FLOOD. WHEN IT DID I TOOK IT IN TO MY DEALER THEY "FIXED IT", WELL LAST WEEK IT POURED TERRIBLE THE NEXT DAY I WENT OUT TO MY VEHICLE TO FIND 4 INCHES OF WATER ON THE FLOOR OF MY DRIVERS SIDE BACK SEAT. TODAY 09/18/2012 I TOOK IT IN TO MY DEALER TO BE REPAIRED AND THEY WANTED TO CHARGE ME $100 FOR DIAGNOSTIC FEE. THIS IS OUTRAGEOUS I HAVE A CHILD AND TO HAVE WATER SIT IN BETWEEN THE METAL OF THE CAR FLOOR AND THE CARPET I AM DISGUSTED!!! IT SMELLS SO BAD I HAD TO SPRINKLE BAKING SODA ON THE FLOOR TO KEEP THE SMELL AT BAY. THE WATER IS STILL SQUISHING BETWEEN THE CARPET AND THE METAL AND IT IS SUPPOSED TO STORM AGAIN TODAY!!! I AM COMPLETELY FED UP WITH VOLKSWAGEN! *TR

IN APRIL OF 2005 VW INITIATED CUSTOMER SATISFACTION CAMPAIGN TO ADDRESS ISSUES CAUSED BY OVERHEATING SEAT HEATERS. THE VEHICLE WAS EXAMINED ON JUNE 24TH 2006 BY COOK VOLKSWAGEN IN FALLSTON MARYLAND, AND PARTS FOR REPAIR WERE ORDERED (INVOICE [XXX]). ON JULY 8TH 2006 THE CAR WAS RETURNED TO HAVE THE SERVICE PERFORMED. THE INVOICE (268548) STATES: RECALLS COMPLETED, VV1 CHECKED SEAT HEATER ' NO REPAIRS REQUIRED. ON JANUARY 3RD 2011, WHILE DRIVING AT APPROXIMATELY 45 MPH, WITH THE COMFORT SEAT HEATER TURNED ON AT LEVEL 2, THE DRIVER EXPERIENCED STRONG PAIN, FOLLOWED BY STRONG ODOR OF BURNING PLASTIC. AFTER STOPPING THE VEHICLE, A HOLE BURNED THROUGH THE SEAT WAS DISCOVERED. VW SUGGESTED THE OWNER PAYS $170.00 TO NORTHTOWN VW ON AMHERST NEW YORK TO DISASSEMBLE THE SEAT AND TAKE DETAILED PICTURES OF THE FAILURE BEFORE PERFORMING ANY WORK TO REPAIR THE SEAT HEATER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR