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1997 Volkswagen Jetta

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 1997 Volkswagen Jetta do not stand out strongly from the model-year median of 68.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

35 reports with mileage · 19 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports1 fire reports2 injury reports

What owners actually said

54 reports
180,000 miles · Dec 9, 2013
Air BagsService BrakesSteeringCrash

A 1997 VOLKSWAGEN JETTA GT, EQUIPPED WITH FRONTAL AIRBAGS WAS IN A COLLISION DUE TO THE USE OF AFTERMARKET PARTS, WHICH INCLUDED AFTER MARKET BALL JOINTS NOT SUPPLIED FROM THE DEALER, THIS PART FAILED AFTER 12.7KM ON THE HIGHWAY TRAVELING AT 110KM/H 65MPH, THE CAR STEERING WAS VERY SHAKY WHEN ENTERING A SLIGHT TURN ON THE HIGHWA…

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A 1997 VOLKSWAGEN JETTA GT, EQUIPPED WITH FRONTAL AIRBAGS WAS IN A COLLISION DUE TO THE USE OF AFTERMARKET PARTS, WHICH INCLUDED AFTER MARKET BALL JOINTS NOT SUPPLIED FROM THE DEALER, THIS PART FAILED AFTER 12.7KM ON THE HIGHWAY TRAVELING AT 110KM/H 65MPH, THE CAR STEERING WAS VERY SHAKY WHEN ENTERING A SLIGHT TURN ON THE HIGHWAY, THE FRONT RIGHT BALL JOINT HAD FRACTURED IN THE HUB KNUCKLE AND HAD CAUSED THE WHEEL TO COLLAPSE, THE STEERING WAS NO LONGER WORKING BECAUSE THE TIRES WHERE NOT ON THE GROUND, THE CAR WAS RESTING ON THE RAD SUPPORT AND FRONT AXLE OF THE CAR, BRAKING ALSO FAILED DUE TO THE MAJORITY OF THE BRAKING FORCE BEING ON THE FRONT WHEELS THAT WERE NOT MAKING CONTACT WITH THE GROUND. THE CAR THEN STRUCK A GUARD RAIL 3 TIMES BEFORE COMING TO A COMPLETE REST, AIRBAGS DID NOT DEPLOY AS THERE WAS NO NEED DUE TO THE ANGLE IN WHICH THE CAR STRUCK THE RAIL. SAFETY BELTS WORKED AND CARS MECHANICAL OPERATION (BESIDES FRONT SUSPENSION, AND BODY DAMAGE) WAS STILL FINE. WHEEL BEARINGS, BRAKE PADS AND ROTORS WERE ALL REPLACED A WEEK PREVIOUS TO CRASH. BEWARE NON-VOLKSWAGEN PARTS. *TR

NHTSA ODI #10555379

142,940 miles · Apr 15, 2010
Engine And Engine CoolingVisibility

IT WAS AT NIGHT RAINY AND COLD. I TURNED ON THE HEATER AND DEFROSTER BECAUSE MY CAR WINDOWS AND WHOLE INSIDE OF CABIN WERE OBSCURES BY A FOG. MY DEFROSTER CLEARED THE BACK WINDOW BUT ALL OTHERS NOT SO I ROLLED DOWN THE WINDOWS AND SHUT DOWN THE HEATER. I WAITED A WHILE AND USED CLOTHING TO WIPE THE WINDOW. THIS WAS THE THIR…

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IT WAS AT NIGHT RAINY AND COLD. I TURNED ON THE HEATER AND DEFROSTER BECAUSE MY CAR WINDOWS AND WHOLE INSIDE OF CABIN WERE OBSCURES BY A FOG. MY DEFROSTER CLEARED THE BACK WINDOW BUT ALL OTHERS NOT SO I ROLLED DOWN THE WINDOWS AND SHUT DOWN THE HEATER. I WAITED A WHILE AND USED CLOTHING TO WIPE THE WINDOW. THIS WAS THE THIRD TIME IN 6 WEEKS APPX. I DID TURN ON THE FAN ALONE TO PUSH BROWN FOG OUT OF THE CAR. TODAY I CHECKED MY FLUIDS THE COOLANT WAS HALF GONE IN THE RESERVOIR SO I TOPPED IT UP. I SAW ON LINE VWOF AMERICA HAS HELPED PEOPLE IN THE PAST WITH A GOOD WILL HEATER CORE BUT THEY TOLD ME 4-152004 THAT THEY WOULD NOT HELP ME. THAT IS WHERE I'M AT NO $ AND I NEED MY CAR FOR WORK. THANK YOU *TR

NHTSA ODI #10325882

Mileage unknown · Feb 1, 2010
Electrical System

THE SPEEDOMETER IN ANY OCCASIONS DOES NOT MARK THE SPEED BUT IF IT MARKS THE MILES THAT ARE COVERED AND IT DOEST TURN ON THE LIGHT OF CHECK ENGINE TO BE ABLE TO KNOW THAT IT IS TRUMPING THE SPEEDOMETER, SOMETIMES MEANWHILE THE CAR LIGHTING AND IN MOVEMENT IT STOPS WORKING IT IS NOT THE FIRST CAR THAT I SEE THAT THE SAME PROBLEM …

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THE SPEEDOMETER IN ANY OCCASIONS DOES NOT MARK THE SPEED BUT IF IT MARKS THE MILES THAT ARE COVERED AND IT DOEST TURN ON THE LIGHT OF CHECK ENGINE TO BE ABLE TO KNOW THAT IT IS TRUMPING THE SPEEDOMETER, SOMETIMES MEANWHILE THE CAR LIGHTING AND IN MOVEMENT IT STOPS WORKING IT IS NOT THE FIRST CAR THAT I SEE THAT THE SAME PROBLEM HAS THIS I MEET MORE THAN 7 PERSONS WHO HAVE THE SAME PROBLEM AND WHO WHEN WE TAKE IT TO THE AGENCY SAY TO US THAT IT DOES NOT HAVE ANY SHORTCOMING OR PERHAPS IT IS SOME SENSOR THAT DOES NOT WORK BUT THE CAR DOES NOT LIGHT THE LIGHT OF CHECK ENGINE TO WARN THAT A SENSOR HAS TO BE REPLACED I SUPPOSE MYSELF THAT IT IS ALREADY A SHORTCOMING OF THE SPEEDOMETER. *TR

NHTSA ODI #10303505

165,000 miles · Jan 21, 2010
Vehicle Speed Control

ACCELERATOR STICKS WHEN IN HIGH RPM, IF YOU HIT THE BRAKE IT SLOWS THE CAR DOWN A LITTLE BUT THE CAR CONTINUES TO ACCELERATE. THIS HAS HAPPENED 2 TIMES WHEN I'M GOING AROUND 60PMH AND HAVE DROPPED INTO 4TH GEAR TO PASS SOMEONE. I HAD TO SHUT THE CAR OFF TO STOP IT FROM ACCELERATING. THEN WHEN THE CAR WAS SHUT OFF AND IN PARK …

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ACCELERATOR STICKS WHEN IN HIGH RPM, IF YOU HIT THE BRAKE IT SLOWS THE CAR DOWN A LITTLE BUT THE CAR CONTINUES TO ACCELERATE. THIS HAS HAPPENED 2 TIMES WHEN I'M GOING AROUND 60PMH AND HAVE DROPPED INTO 4TH GEAR TO PASS SOMEONE. I HAD TO SHUT THE CAR OFF TO STOP IT FROM ACCELERATING. THEN WHEN THE CAR WAS SHUT OFF AND IN PARK AND THE EMERGENCY BRAKE WAS UP, I TRIED TURNING THE CAR ON AND AS SOON AS I TURNED IT ON IT REVVED UP REALLY HIGH. IT FINALLY TURNED ON NORMALLY AFTER IN TURNED IT ON AND OFF A COUPLE TIMES. THE ACCELERATOR HAS ALSO STUCK WHEN I WAS GOING AROUND 70-75 AND HIT THE ACCELERATOR TO PASS SOMEONE TO GET INTO A DIFFERENT LANE, I DID NOT DROP INTO 4TH GEAR, I WAS IN 5TH GEAR THE WHOLE TIME. THIS TIME I WAS IN THE MIDDLE OF 5 LANES OF TRAFFIC AND DIDN'T HAVE THE OPTION TO SHUT IT OFF, I PUT THE CAR IN NEUTRAL AND THEN SHIFTED IT BACK INTO 5TH GEAR AND THAT FIXED IT THAT TIME. *TR

NHTSA ODI #10301811

118,000 miles · Apr 10, 2008
Structure

THE HOOD BECAME UNDONE WHILE AT FREEWAY SPEED AND SMASHED INTO THE WINDSHIELD CAUSING A LARGE OBSTRUCTION OF VISION INCREASING THE POSSIBILITY OF AN ACCIDENT. THE HOOD LATCH BECAME LOOSE TO WHERE IT DID NOT LATCH PROPERLY. *TR

NHTSA ODI #10224117

105,000 miles · Sep 19, 2007
Fuel System, Gasoline

TL*THE CONTACT OWNS A 1997 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE METAL SHIELD FAILED THAT PROTECTS THE FUEL TANK FILLER NECK. THE DEALER STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 02V026000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP) AND REFUSED TO PERFORM …

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TL*THE CONTACT OWNS A 1997 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE METAL SHIELD FAILED THAT PROTECTS THE FUEL TANK FILLER NECK. THE DEALER STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 02V026000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP) AND REFUSED TO PERFORM THE REPAIR. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 105,000 AND CURRENT MILEAGE WAS 126,000.

NHTSA ODI #10203446

Mileage unknown · May 23, 2007
Electrical SystemFuel System, Gasoline

WHILE DRIVING ON HIGHWAY THE VEHICLE STARTED BUCKING UNTIL NO LONGER RUNNING. THE CAR WAS TOWED TO A SERVICE STATION, WHERE THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE VEHICLE STARTED A COUPLE OF HOURS LATER THAT DAY. THE MECHANIC STATED THAT IT MIGHT BE AN ELECTRICAL PROBLEM OR THE FUEL.*AK

NHTSA ODI #10191518

100,000 miles · Mar 20, 2007
Air BagsElectrical SystemEngine And Engine Cooling

REPLACED IGNITION COIL FOR THE THIRD TIME IN AS MANY YEARS!! ELECTRIC WATER PUMP REPLACED. EATER CORE EXPLODED A COUPLE MONTHS LATER WHILE I WAS ON THE HIGHWAY AT 65 MPH WITH MY CHILD IN THE CAR! COULDN'T SEE ANYTHING AS CAR FILLED WITH ANTIFREEZE CLOUD. BELT DRIVEN WATER PUMP WENT A WEEK LATER. ENTIRE POWER STEERING RACK N…

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REPLACED IGNITION COIL FOR THE THIRD TIME IN AS MANY YEARS!! ELECTRIC WATER PUMP REPLACED. EATER CORE EXPLODED A COUPLE MONTHS LATER WHILE I WAS ON THE HIGHWAY AT 65 MPH WITH MY CHILD IN THE CAR! COULDN'T SEE ANYTHING AS CAR FILLED WITH ANTIFREEZE CLOUD. BELT DRIVEN WATER PUMP WENT A WEEK LATER. ENTIRE POWER STEERING RACK NEEDED TO BE REPLACED. WINDOW REGULATOR NEEDED TO BE REPLACED TWICE. DOOR HANDLE BROKE TWICE!. *AK

NHTSA ODI #10185598

147,000 miles · Nov 22, 2005
Electrical SystemVisibility

DT: THE CONTACT STATED WHILE DRIVING AT NIGHT THERE WAS A LOSS OF EXTERIOR AND INTERIOR LIGHTING. ALSO, THE WINDSHIELD WIPERS WERE DISABLED. THERE WAS NO PRIOR WARNING. THE LIGHTS WILL SHUT OFF, BUT INTERMITTENTLY COME BACK ON. THE CONTACT INSPECTED THE BATTERY, FUSES, AND THE ALTERNATOR. THE VEHICLE HAS NOT BEEN TO A D…

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DT: THE CONTACT STATED WHILE DRIVING AT NIGHT THERE WAS A LOSS OF EXTERIOR AND INTERIOR LIGHTING. ALSO, THE WINDSHIELD WIPERS WERE DISABLED. THERE WAS NO PRIOR WARNING. THE LIGHTS WILL SHUT OFF, BUT INTERMITTENTLY COME BACK ON. THE CONTACT INSPECTED THE BATTERY, FUSES, AND THE ALTERNATOR. THE VEHICLE HAS NOT BEEN TO A DEALER , AND NO REPAIRS HAVE BEEN MADE DUE TO THE EXPENSE. *AK UPDATED 02/07/06. *JB

NHTSA ODI #10143462

79,000 miles · Jul 31, 2005
Visibility

WHILE PARKING MY 1992 VOLKSWAGEN CORRADO BACK IN LATE JANUARY 2005, MY HEATER CORE LEAK ALL OVER MY PASSENGER FLOOR, AND HAD STEAM COMING OUT THE VENTS AND FOGGING UP MY WINDOWS. AFTER INVESTIGATING ON THE INTERNET I SAW THAT THIS WAS A COMMON PROBLEM ON WATER COOLED VOLKSWAGENS. ON 7/30/05 I HAD A SIMILAR EVENT HAPPEN WHILE DR…

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WHILE PARKING MY 1992 VOLKSWAGEN CORRADO BACK IN LATE JANUARY 2005, MY HEATER CORE LEAK ALL OVER MY PASSENGER FLOOR, AND HAD STEAM COMING OUT THE VENTS AND FOGGING UP MY WINDOWS. AFTER INVESTIGATING ON THE INTERNET I SAW THAT THIS WAS A COMMON PROBLEM ON WATER COOLED VOLKSWAGENS. ON 7/30/05 I HAD A SIMILAR EVENT HAPPEN WHILE DRIVING MY WIFE'S 1997 VOLKSWAGEN JETTA. THE WINDSHIELD SUDDENLY FOGGED UP AND HAD STEAM COMING FROM THE VENTS AND A COOLANT SMELL IN THE CAR. THIS HAPPENED WHILE DRIVING ON THE HIGHWAY. I HAD TO WIPE THE WINDSHIELD WITH MY HAND SO THAT I CAN SEE OUT THE WINDSHIELD. I PULLED OVER AND CHECKED MY COOLANT TANK, THERE WAS A DROP IN FLUID. WHAT IS IN COMMON BETWEEN BOTH VEHICLES IS THEY ARE EQUIPPED WITH THE SAME ENGINE, THE 2.8L VR6. AFTER RESEARCHING AGAIN ON THE INTERNET I HAVE FOUND OUT THAT THE CARS IN NHTSA CAMPAIGN ID NUMBER : 92V050000 AND MOST WATER COOLED VOLKSWAGEN MANUFACTURED AFTER THAT DATE SHARE THE SAME PART NUMBER FOR THE HEATER CORE. IT SEEMS THAT THE FAULTY PART IS THE HEATER CORE. PLEASE INVESTIGATE THIS, LUCKILY THERE WAS NOT MUCH TRAFFIC WHEN MY WINDSHIELD FOGGED UP, AND NO ONE WAS HURT. THANK YOU FOR YOUR TIME. *JB

NHTSA ODI #10130678

Official recalls

1

02V026000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Jan 25, 2002

ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.

Consequence & remedy

Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.

Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA00028 · Fuel Tank Puncture

Opened Dec 28, 2000 · Closed Jan 29, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

No summary supplied.

PE00033 · Fuel Tank Puncture

Opened Aug 10, 2000 · Closed Dec 28, 2000

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.