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1996 Volkswagen Jetta

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 1996 Volkswagen Jetta do not stand out strongly from the model-year median of 68.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 15 of 31 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Latches/locks/linkages. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports3 injury reports

Steering complaints

3 reports
Clear category filter
102,000 miles · Nov 7, 2010
Steering

I OWN A 1996 VW JETTA GLS AND MY CAR SMOKES FROM MY STEERING WHEEL COLUMN. I WILL BE DRIVING AND OUT OF NO WHERE WHITE SMOKE POURS OUT OF THE COLUMN. I THOUGHT IT WAS BECAUSE OF MY HEADLIGHTS BEING ON BUT THEN NOTICED IT DOING IT WITHOUT THEM ON. IT EVEN DOES IT WHEN THE CAR IS OFF! THIS I FEEL AND MY FRIEND WHO HAS THE SAME PRO…

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I OWN A 1996 VW JETTA GLS AND MY CAR SMOKES FROM MY STEERING WHEEL COLUMN. I WILL BE DRIVING AND OUT OF NO WHERE WHITE SMOKE POURS OUT OF THE COLUMN. I THOUGHT IT WAS BECAUSE OF MY HEADLIGHTS BEING ON BUT THEN NOTICED IT DOING IT WITHOUT THEM ON. IT EVEN DOES IT WHEN THE CAR IS OFF! THIS I FEEL AND MY FRIEND WHO HAS THE SAME PROBLEM IS A FIRE HAZARD AND COULD BE VERY DANGEROUS TO DRIVE. I CALLED A VW DEALERSHIP AND SPOKE TO THE MECHANIC AND HE TOLD ME HE FEARED FOR MY LIFE AND IT SOUNDS LIKE A FIRE HAZARD OR IT COULD CAUSE MY BREAKS AND OTHER THINGS ON MY CAR TO FAIL. I COULD BE DRIVING DOWN A HIGHWAY AT 65 AND MY CAR CAN JUST DIE. I HAVE BROUGHT MY CAR TO 3 DIFFERENT MECHANICS FOR THIS PROBLEM AND THEY ALL SAID THEY HAVE NO CLUE WHAT IT COULD BE . IN MY CASE NOTHING LEADS UP TO THIS HAPPENING IT JUST HAPPENS RANDOMLY AT ANYTIME WITH OR WITHOUT MY LIGHTS ON OR BLINKERS BEING ON. THIS IS STILL AN UNKNOWN CAUSE BUT VERY SCARY, EVEN SCARIER KNOWING ITS NOT JUST MY CAR. *TR

NHTSA ODI #10364362

106,500 miles · Jan 4, 2005
SteeringVisibility

SMOKE FROM THE STEERING COLUMN. AFTER THE VEHICLE WAS STARTED, A PUFF OF SMOKE AROSE FROM THE STEERING COLUMN AND I LOST USE OF MY WINDSHIELD WIPERS. I HAVE BEEN ONLINE AND HAVE SEEN NUMEROUS SIMILAR COMPLAINTS TO THE SAME AFFECT. SHOULDN'T THIS BE A RECALL ITEM ? AVE HAD QUITE A FEW OTHERS PROBLEMS IN THE 6 MONTHS SINCE WE …

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SMOKE FROM THE STEERING COLUMN. AFTER THE VEHICLE WAS STARTED, A PUFF OF SMOKE AROSE FROM THE STEERING COLUMN AND I LOST USE OF MY WINDSHIELD WIPERS. I HAVE BEEN ONLINE AND HAVE SEEN NUMEROUS SIMILAR COMPLAINTS TO THE SAME AFFECT. SHOULDN'T THIS BE A RECALL ITEM ? AVE HAD QUITE A FEW OTHERS PROBLEMS IN THE 6 MONTHS SINCE WE HAVE OWNED OUR 1996 JETTA. *AK

NHTSA ODI #10105707

54,000 miles · Jun 12, 2004
Steering

THE STEERING IN THIS 1996 JETTA IS JUST HORRIBLE, NO MECHANIC HAS BEEN ABLE TO REPAIR IT. IM TOLD THERE IS SOMETHING ON THE WHEEL BASE TORN (REAR) AND ITS GOING TO COST ME 800 TO FIX. YET, THE STEERING HAS BEEN THIS WAY SINCE IVE HAD THE CAR AND I HARDLY NOTICED UNTIL I RENTED A CAR (BECAUSE THE CRANK SHAFT IN THE JETTA BROKE TO…

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THE STEERING IN THIS 1996 JETTA IS JUST HORRIBLE, NO MECHANIC HAS BEEN ABLE TO REPAIR IT. IM TOLD THERE IS SOMETHING ON THE WHEEL BASE TORN (REAR) AND ITS GOING TO COST ME 800 TO FIX. YET, THE STEERING HAS BEEN THIS WAY SINCE IVE HAD THE CAR AND I HARDLY NOTICED UNTIL I RENTED A CAR (BECAUSE THE CRANK SHAFT IN THE JETTA BROKE TOO). THIS CAR HAS NEVER BEEN IN A COLLISION OR ANY MAJOR TRAMA TO HAVE ANYTHING TORN, IT ONLY HAS 66,000 MILES ON IT, YET IVE HAD TO REPLACE THE CRANK SHAFT, LAST WEEK THE ENTIRE COMPUTER, 2 YEARS AGO THE ENTIRE ENGINE FELL TO THE GROUND (MY LAND LORD DISCOVERED) AND NOW THE STEERING. I THOUGHT VWS WERE SUPPOSED TO BE WELL BUILT CARS. *AK

NHTSA ODI #10075256

Official recalls

1

98V160000 · Latches/locks/linkages:hood:latch

Jul 16, 1998

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE BOLTS SECURING THE FRONT HOOD LATCH CAN LOOSEN OVER TIME. THE LATCH WOULD MOVE CAUSING DISENGAGEMENT OF THE HOOD STRIKER FROM THE LATCH.

Consequence & remedy

Consequence: UNEXPECTED OPENING OF THE HOOD COULD OCCUR OBSTRUCTING THE DRIVER'S VIEW OF THE ROAD WHILE DRIVING, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE HOOD LATCH AND SECURING BOLTS AND REPLACE THEM IF NECESSARY.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

5

EA00028 · Fuel Tank Puncture

Opened Dec 28, 2000 · Closed Jan 29, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

No summary supplied.

EA00020 · Light And /windshield Wipers

Opened Aug 10, 2000 · Closed Oct 9, 2002

Status: closed (inferred from source dates) · Exterior Lighting

There is no summary currently available

PE00033 · Fuel Tank Puncture

Opened Aug 10, 2000 · Closed Dec 28, 2000

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.

PE00006 · Lights And/or Windshield Wiper Obscured

Opened Feb 2, 2000 · Closed Aug 10, 2000

Status: closed (inferred from source dates) · Exterior Lighting; Visibility

There is no summary currently available

Additional source detail variants (2)

Exterior Lighting

There is no summary currently available

Visibility

There is no summary currently available

PE98037 · Hood Latch Failure

Opened Jul 1, 1998 · Closed Jul 20, 1998

Status: closed (inferred from source dates) · Structure

ODI HAS RECEIVED THREE REPORTS, INCLUDING THE PETITIONERS, REGARDING ALLEGED HOOD LATCH FAILURES.ALL OF THE ODI REPORTS INDICATE THE HOOD FLEW UP WHILE DRIVING.FOLLOWING A TELEPHONE INQUIRY, VOLKSWAGEN PROVIDED ODI WITH SOME LIMITED INFORMATION REGARDING SIX ADDITIONAL REPORTS OF HOOD FLY-UP FOR MODEL YEARS 1995 AND 1996.THIS INVESTIGATION WAS OPENED TO FURTHER STUDY THIS ISSUE.DEFECT DESCRIPTION:IT IS POSSIBLE THAT ON SOME OF THE AFFECTED VEHICLES THE BOLTS SECURING THE FRONT HOOD LATCH MAY LOSE THEIR SPECIFIED FASTENING TORQUE OVER TIME.SHOULD THIS HAPPEN, THE LATCH COULD MOVE OUT OF ITS DESIGN POSITION AND CAUSE DISENGAGEMENT OF THE HOOD STRIKER FROM THE LATCH.IN SOME VEHICLES THE LATCH MAY NOT HAVE BEEN PROPERLY ALIGNED DURING PRODUCTION.REPEATED OPENING AND CLOSING OF THE HOOD WITH AN IMPROPERLY ALIGNED LATCH COULD RESULT IN DAMAGE TO THE LATCH.EITHER CONDITION COULD RESULT IN UNEXPECTED OPENING OF THE HOOD AND COULD OBSTRUCT A PORTION OF THE DRIVER'S VIEW OF THE ROAD WHILE DRIVING, AND RESULT IN AN ACCIDENT.REMEDY: VOLKSWAGEN OF AMERICA, INC. WILL INITIATE A VOLUNTARY SAFETY RECALL INSTRUCTING ITS AUTHORIZED DEALERS TO CHECK THE HOOD LATCH AND SECURING BOLTS AND REPLACE THEM IF NECESSARY.