On multiple occasions the infotainment system/central control system has gone black and rebooted while driving without any prior notification or warning. The front two USB ports indicate they are producing 12.2 volts; however, as soon as anything is plugged in, they become disabled and will not work. The warning lights indicatin…
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On multiple occasions the infotainment system/central control system has gone black and rebooted while driving without any prior notification or warning. The front two USB ports indicate they are producing 12.2 volts; however, as soon as anything is plugged in, they become disabled and will not work. The warning lights indicating the front passenger seat belt is not in use randomly turn on when there is no passenger present in that seat.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.
Consequence & remedy
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Remedy: Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2025 Volkswagen ID.4 Problems, Complaints & Recalls | Skip That Year
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