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2021 Volkswagen ID.4

Owner reports · Recalls · Investigations

More warning signs than most ID.4 years

Owner complaints for the 2021 Volkswagen ID.4 are substantially higher than the model-year median of 91.5.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 36 of 332 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 177 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

27 crash reports1 fire reports14 injury reports

What owners actually said

332 reports
Mileage unknown · Sep 15, 2025
Service BrakesCrash

My car is stopped and still due to heavy traffic . All of a sudden, while stopping, it starts moving and rolling away by itself. I try to stop it using the break pedal but it doesn’t stop.

NHTSA ODI #11687326

Mileage unknown · Aug 19, 2025
Exterior LightingVisibility/wiper

I have turn signal lamps burned out on both sides of my 2021 VW ID4. When driving straight, the burnt out lights are part of daytime running lights. Half of the light is burnt out. But when you turn on your turn indicator, this light IS the turn indicator. So half my turn indicator on both sides, isn’t working. The only way t…

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I have turn signal lamps burned out on both sides of my 2021 VW ID4. When driving straight, the burnt out lights are part of daytime running lights. Half of the light is burnt out. But when you turn on your turn indicator, this light IS the turn indicator. So half my turn indicator on both sides, isn’t working. The only way to fix this where VW is concerned is to buy and install new headlight assemblies. The cost to replace both is $4300 as you must remove the bumper and other parts, install the new headlamps, put everything back together and then recalibrate everything. This is safety equipment on LED lights, something that was advertised and expected to last the lifetime of the vehicle, and it is failing only 2-4 years into ownership. There are many many people complaining about this exact failure on ID4 national websites and given this is a systematic failure of safety equipment, I feel VW should bear the entire cost of fixing it, not the consumer.

NHTSA ODI #11681657

Mileage unknown · Aug 18, 2025
Tires

235/50/20 104T MFD: 0223 & 5022 (both on the front) Driven less than 15,000 miles so far. Started having this issue around 10k miles. Will have to swap soon before a major accident occurs due to tire failure and checking almost all the boxes that are below. I have no words to describe and neither does the firestone employee. I …

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235/50/20 104T MFD: 0223 & 5022 (both on the front) Driven less than 15,000 miles so far. Started having this issue around 10k miles. Will have to swap soon before a major accident occurs due to tire failure and checking almost all the boxes that are below. I have no words to describe and neither does the firestone employee. I am attaching pictures. Chunks of tread are coming off from all around the tire. Inside, outside, 360 degree. In the picture you'll see how much tread there is and see how deep the chunks are. This is a major safety issue. I have 2 other tires same model but from 2024 MFD without issue. Please contact ASAP about this at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11681302

Mileage unknown · Aug 17, 2025
Back Over Prevention

Vehicle infotainment system displays "Rearview Camera Error" when putting vehicle in Reverse. As a result, the vehicle will not display anything when backing up, therefore causing a safety risk for the driver, and/or anyone behind the vehicle. Dealer has confirmed either a software glitch or a camera malfunction repair of …

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Vehicle infotainment system displays "Rearview Camera Error" when putting vehicle in Reverse. As a result, the vehicle will not display anything when backing up, therefore causing a safety risk for the driver, and/or anyone behind the vehicle. Dealer has confirmed either a software glitch or a camera malfunction repair of at least $2500.00. Online consensus with other VW ID4 owners seems to be a software glitch, as the camera will work if the fuse from the main electrical panel is removed, then reinstalled. This fix only lasts for a couple of days before the camera error returns. There were no warnings or symptoms of the "camera error". In fact, all was working well before our last service visit when the vehicle's software was updated.

NHTSA ODI #11681182

Mileage unknown · Aug 12, 2025
Forward Collision AvoidanceService BrakesVehicle Speed ControlCrash

I was pulling into street parking spot behind a parked car at a slow speed and braking to stop. I put my foot on the brake to bring the car to a complete stop but instead of slowing down the car accelerated straight into the vehicle in front of me. The rear end of the car in front of me was substantially damaged.

NHTSA ODI #11680157

Mileage unknown · Aug 11, 2025
Unknown Or Other

The rear view camera does not display an image and states it's in error.

NHTSA ODI #11679836

Mileage unknown · Aug 7, 2025
Electrical System

The car will periodically lock with the key inside the car. This is potentially deadly for women to keep their keys in their purses. When they exit the vehicle, the door may lock, trapping a small child in a hot car. I had this happen to me today, but luckily, no child was in the back seat. Browsing the VW forums, this is not an…

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The car will periodically lock with the key inside the car. This is potentially deadly for women to keep their keys in their purses. When they exit the vehicle, the door may lock, trapping a small child in a hot car. I had this happen to me today, but luckily, no child was in the back seat. Browsing the VW forums, this is not an isolated incident. I contacted VW, and they did not seem to care.

NHTSA ODI #11679183

Mileage unknown · Jul 17, 2025
Electrical SystemEngine

After charging with my home charger, the electrical system has been one unusable or shown electrical error codes. In March 2025, the engine battery cells had a significant failure that required towing to the service center as it was completely unable to drive. This repair took 5 weeks to complete. The car had regular service and…

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After charging with my home charger, the electrical system has been one unusable or shown electrical error codes. In March 2025, the engine battery cells had a significant failure that required towing to the service center as it was completely unable to drive. This repair took 5 weeks to complete. The car had regular service and inspection 7/19/25 and issues with the navigation system and the charging port door were indicated. On 7/22/25 a warning light for electrical issues please service now came on. It was drivable to the service center but it is still not diagnosed due to another ID4 being serviced at the same time and they’re unable to work on 2. Of course with all of these downtimes we are still paying for a loan on a car we are not able to drive due to it being unsafe.

NHTSA ODI #11674190

Mileage unknown · Jul 16, 2025
Electrical SystemUnknown Or Other

While attempting to reverse in vehicle, if you look over your shoulder to reverse, the car will intermittently turn off. There have been multiple instances on different surfaces where this has happened. The driver seat was occupied, restrained, looking over right shoulder primarily to reverse and the vehicle turns off. This is a…

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While attempting to reverse in vehicle, if you look over your shoulder to reverse, the car will intermittently turn off. There have been multiple instances on different surfaces where this has happened. The driver seat was occupied, restrained, looking over right shoulder primarily to reverse and the vehicle turns off. This is a huge safety issue, what if you are halfway into a roadway, triple checking over your shoulder and the car turns off.

NHTSA ODI #11673969

Mileage unknown · Jul 16, 2025
Unknown Or Other

After replacing rear tire on this vehicle, (due to a flat tire). The traction control system malfunctions. The TCS turns on, on the slightest of turns, when the TCS turns on it reduces power the wheels. So therefore while driving and turning the TCS will reduce power, causing vehicle to slow in turns. Possible setting up driver …

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After replacing rear tire on this vehicle, (due to a flat tire). The traction control system malfunctions. The TCS turns on, on the slightest of turns, when the TCS turns on it reduces power the wheels. So therefore while driving and turning the TCS will reduce power, causing vehicle to slow in turns. Possible setting up driver for a rear end collision. This has happened to me directly, filed complaints with the manufacturer had vehicle there, told to replace all four. Did that and issue was reduced however not resolved.

NHTSA ODI #11673966

Official recalls

11

25V120000 · Power Train:automatic Transmission:gear Position Indication (prndl); Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Feb 27, 2025

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

Consequence & remedy

Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

Additional source detail variants (2)

Power Train:automatic Transmission:gear Position Indication (prndl)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

24V651000 · Structure:body:door:handle:exterior

Sep 4, 2024

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

Consequence & remedy

Consequence: A vehicle door that opens unexpectedly while driving increases the risk of injury.

Remedy: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

24V344000 · Back Over Prevention:software; Electrical System:instrument Panel:speedometer/odometer; Equipment:electrical:infotainment:software

May 15, 2024

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

Consequence & remedy

Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

Additional source detail variants (3)

Equipment:electrical:infotainment:software

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

Back Over Prevention:software

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

Electrical System:instrument Panel:speedometer/odometer

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

23V312000 · Structure:body:door:handle:exterior

May 3, 2023

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

Consequence & remedy

Consequence: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

Remedy: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

23V040000 · Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm):software

Feb 1, 2023

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.

Consequence & remedy

Consequence: A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.

22V858000 · Air Bags:frontal

Nov 2, 2022

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. The passenger air bag may be incorrectly folded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An incorrectly folded air bag may not protect the occupant as intended during a crash, increasing the risk of injury.

Remedy: Volkswagen will replace the passenger air bag module, free of charge. Owner notification letters were mailed February 14, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number to this recall is 69EH.

22V162000 · Electrical System:propulsion System:traction Battery

Mar 16, 2022

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect soldering of the flexible printed circuit assembled (FPCA), inside the high voltage (HV) battery, may cause an unreliable connection.

Consequence & remedy

Consequence: An unreliable battery connection may cause a stall, increasing the risk of a crash.

Remedy: Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.

21V852000 · Steering:gear Box (other Than Rack And Pinion)

Nov 3, 2021

Volkswagen Group of American, Inc. (Volkswagen) is recalling one 2021 ID.4 vehicle. The steering gear may have an incorrectly assembled or missing drive bushing.

Consequence & remedy

Consequence: An incorrectly assembled or missing drive bushing may cause a loss of steering control, increasing the risk of a crash.

Remedy: A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.

21V606000 · Seat Belts; Seat Belts:rear/other:retractor

Aug 5, 2021

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).

Additional source detail variants (2)

Seat Belts:rear/other:retractor

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).

Seat Belts

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).

21V607000 · Seat Belts; Seat Belts:rear/other:retractor

Aug 4, 2021

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.

Additional source detail variants (2)

Seat Belts:rear/other:retractor

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.

Seat Belts

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.

21V413000 · Exterior Lighting:headlights

Jun 2, 2021

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Caps were installed on the headlight vertical aim instead of the horizontal aim, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash.

Remedy: Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9406.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

RQ24010 · Inadvertent Door Opening

Opened May 16, 2024 · Closed Nov 4, 2024

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch

On May 16, 2024, the Office of Defects Investigations (ODI) opened Recall Query (RQ) RQ24010 to investigate the remedy and scope of recalls 23V-213 and 23V-312. The affected vehicles by these recalls included model years (MY) 2021 through 2023 Volkswagen ID.4 vehicles. ODI received reports of the vehicle’s doors opening while the vehicle was in motion post recall remedy.  ODI, also, received similar allegations on vehicles that were outside the scope of the recalls. Volkswagen issued recall 23V-213 on March 29, 2023, and recall 23V-213 on May 03, 2023. These recalls addressed the defect of water ingress into the circuit board assembly of the door handle. Water ingress can cause communication issues between the door handle and the door control until. This malfunction resulted in the vehicle door inadvertently opening while the vehicle was in motion. Over the course of the investigation, ODI received 17 unique VIN VOQ complaints of the vehicle doors opening while the vehicle was in motion occurring either post recall remedy or on a vehicle that was outside the recall scope. Volkswagen submitted 190 unique VIN complaints reporting the same circumstances. On September 4, 2024, Volkswagen submitted recall 24V-651 to address the issue of inadvertent opening of the door while the vehicle is in motion. The scope of this recall expands the affected vehicles to include all MY2021-2024 Volkswagen ID.4 models, including those remedied under the subject recalls. The recall remedy consists of replacement of the door handle assembly on all four doors as well as a software update.  The software update is performed to update the door handle parameters. The new door handle will have the membrane relocated to the back of the handle to avoid standing water within the handle.  Also, a protective coating will be on the front and back of the circuit board to avoid direct moisture formation. In view of the action being taken by Volkswagen, Recall 24V-651, ODI is closing this Recall Query.  The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.