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2021 Volkswagen ID.4

Owner reports · Recalls · Investigations

More warning signs than most ID.4 years

Owner complaints for the 2021 Volkswagen ID.4 are substantially higher than the model-year median of 91.5.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 36 of 332 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 177 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

27 crash reports1 fire reports14 injury reports

Fuel/propulsion System complaints

24 reports
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Mileage unknown · Oct 16, 2023
Electrical SystemEngineFuel/propulsion System

The car was inoperative because it would not allow the driver to shift from neutral to drive or reverse. There was an error code with the emergency break and the auto hold break.

NHTSA ODI #11550177

Mileage unknown · Sep 15, 2023
Fuel/propulsion System

My VW id4 2021 has been recalled for High Voltage battery issues. My local dealer, FLOW vw of Asheville NC cannot perform the work as they do not have a certified technician. The closest tech I can find is in Bristol TN. VW will only tow my car to the closest dealer, FLOW in Asheville. Should VW be responsible to get my car to a…

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My VW id4 2021 has been recalled for High Voltage battery issues. My local dealer, FLOW vw of Asheville NC cannot perform the work as they do not have a certified technician. The closest tech I can find is in Bristol TN. VW will only tow my car to the closest dealer, FLOW in Asheville. Should VW be responsible to get my car to a dealer that can perform this work? How can we make this happen? Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11544700

Mileage unknown · Aug 21, 2023
Electrical SystemFuel/propulsion System

In April, 2023 I took my 2021 VW ID4 in for a recall service. At that time they discovered issues with the car’s high voltage battery. This has led to a continual vehicle warning that my electrical system is not functioning properly and needs service. I was also told that the estimated range of the car is undependable, making tr…

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In April, 2023 I took my 2021 VW ID4 in for a recall service. At that time they discovered issues with the car’s high voltage battery. This has led to a continual vehicle warning that my electrical system is not functioning properly and needs service. I was also told that the estimated range of the car is undependable, making trips of any distance impossible. I have had two service repairs scheduled, both canceled. The dealer now tells me that whatever is necessary for the repair has been back ordered to December. This means that my car will not have been fully functioning for eight months.VW continues to build ID4s but cannot keep those already sold in good repair.

NHTSA ODI #11539927

Mileage unknown · May 26, 2023
Electrical SystemFuel/propulsion System

I contacted several local Volkswagen dealers regarding safety recall (Manufacturer Recall Number97ZZ, NHTSA Recall Number23V040) to get my vehicle repaired. None of them have parts associated with this repair and told me it will take more than a year to get them. I contacted VW customer service and they are unable to help resolv…

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I contacted several local Volkswagen dealers regarding safety recall (Manufacturer Recall Number97ZZ, NHTSA Recall Number23V040) to get my vehicle repaired. None of them have parts associated with this repair and told me it will take more than a year to get them. I contacted VW customer service and they are unable to help resolve the issue. I am now forced to drive an unsafe car for more than a year. If VW cannot address this safety issue in a timely manner, I would like them to replace it with a safer vehicle without safety issues.

NHTSA ODI #11524052

Mileage unknown · May 19, 2023
Electrical SystemFuel/propulsion SystemStructure

I have made multiple appointments at WINN VW of Woodland Hills, CA to have these recalls repaired (57J5, 97ZZ) only to have the dealership cancel the appointments both times. I called Galpin VW of Van Nuys, CA and was told flat out that they would not schedule my vehicle for repairs. I was last given an appointment of January…

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I have made multiple appointments at WINN VW of Woodland Hills, CA to have these recalls repaired (57J5, 97ZZ) only to have the dealership cancel the appointments both times. I called Galpin VW of Van Nuys, CA and was told flat out that they would not schedule my vehicle for repairs. I was last given an appointment of January 8th, 2024 by Santa Monica VW of Santa Monica CA. I believe that VW is acting with gross negligence and not making a good faith effort to have these recalls repaired in a reasonable timeframe and is therefore putting me and my family lives and safety in danger.

NHTSA ODI #11522884

Mileage unknown · Apr 27, 2023
Fuel/propulsion SystemService BrakesVehicle Speed ControlCrashInjury

Yesterday, April 26th, 2023 the above vehicle was involved in a serious accident, possibly related to the safety recall for the high voltage cell module. My wife was driving the vehicle on her way to work, as she did for the past 2 years. Sometimes she gets coffee for herself and a coworker, so that day she turned into a parking…

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Yesterday, April 26th, 2023 the above vehicle was involved in a serious accident, possibly related to the safety recall for the high voltage cell module. My wife was driving the vehicle on her way to work, as she did for the past 2 years. Sometimes she gets coffee for herself and a coworker, so that day she turned into a parking lot of the last MacDonalds before her job. She pulled up to the drive thru lane as she did many times before. She was not distracted by the phone, and her radio was turned off. There was nobody else in her vehicle, and her thought was on the coffee order. As she was pulling up to the 2 vehicles in front of her, something horrible happened in the next 3 or 4 seconds. Her vehicle accelerated suddenly, hit the car in front of her, bounced off to the right, and kept accelerating for the next 50 feet before hitting a semi truck with such a force that the front end of her vehicle is completely obliterated and the semi truck frame was broken. Thankfully, nobody got hurt seriously, and there was no fire. The first question from the Police officer was whether she hit the accelerator pedal by mistake. She responded that she did not hit the accelerator pedal, and does not understand what happened. She was shocked by the sudden fury of her vehicle, and stated that she was unable to stop it. I believe what she is saying, because there was no reason for her to stomp hard on either pedal as she was coasting slowly, and with the vehicle's regenerative braking you only have to tap the brakes gently. If she tapped the wrong pedal by mistake, the acceleration would not be so violent. To do what the vehicle did in such a short distance, the driver would have to stomp forcefully on the pedal and keep it floored all the time. There was no need to do that, and she never even attempted to do such violent acceleration anywhere. There is a real possibility that the vehicle did an unintended full force acceleration caused by defect in the recalled module. GEICO has it

NHTSA ODI #11519354

Mileage unknown · Mar 23, 2023
Electrical SystemFuel/propulsion System

Feb 07,2023 Manufacturer Recall Number97ZZ NHTSA Recall Number23V040 Recall StatusRecall Incomplete, remedy not yet available This report came out over a month ago. I have to drive my car with the knowledge that it's basically unsafe. Volkswagen has been completely silent about this problem for far too long. I understand that …

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Feb 07,2023 Manufacturer Recall Number97ZZ NHTSA Recall Number23V040 Recall StatusRecall Incomplete, remedy not yet available This report came out over a month ago. I have to drive my car with the knowledge that it's basically unsafe. Volkswagen has been completely silent about this problem for far too long. I understand that Volkswagen is working on the problem but they do not communicate with owners other than make promises they don't keep. Now they are telling us that we will hear by March 31. Does the NHTSA have the authority to demand that Volkswagen take action? I'm afraid to take my car out of the garage when almost every day, I read that someone else has problems with their car. This isn't right.

NHTSA ODI #11513335

Mileage unknown · Mar 20, 2023
Electrical SystemForward Collision AvoidanceFuel/propulsion System

I was attempting to trade in my Id.4 for a Tesla and found out that my car had a major safety recall from Tesla. The recall has been out since Feb and I was never notified from VW. I called the dealership and the manager said he never heard of the problem and offered no solution except there is nothing they can do. Now I have to…

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I was attempting to trade in my Id.4 for a Tesla and found out that my car had a major safety recall from Tesla. The recall has been out since Feb and I was never notified from VW. I called the dealership and the manager said he never heard of the problem and offered no solution except there is nothing they can do. Now I have to drive myself and my family around in a car that could crash. There is no insight when a fix will happen.

NHTSA ODI #11512900

Mileage unknown · Oct 27, 2022
Electrical SystemFuel/propulsion SystemUnknown Or Other

While driving the vehicle, error messages were displayed in the digital cluster indicating, among others, "electrical system not working, Safely stop vehicle", "I2V battery error", "Issue with all-wheel drive system", "Front/Travel Assist not working". In less than 10 seconds, the vehicle came to an unintended complete stop ri…

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While driving the vehicle, error messages were displayed in the digital cluster indicating, among others, "electrical system not working, Safely stop vehicle", "I2V battery error", "Issue with all-wheel drive system", "Front/Travel Assist not working". In less than 10 seconds, the vehicle came to an unintended complete stop right as I was completing a left turn (to get the vehicle to the curb of the street) to park the car. A car was behind me and had to maneuver around me to proceed on its way. My daughter (in a child car seat in the back) and I were the only occupants and were at risk of a car collision because the car stopped moving in the middle of the road. I have now taken the car to a dealership for inspection. At the dealership, one of the representatives commented that this is not the first time they have seen this issue with this vehicle. I was less than a mile from my home when this happened. After 30 seconds of not responding, the car started operating normally as if nothing happened but still showed "electrical system not working, please service". I drove the car home. After about 30 or so minutes, I restarted the car and it operated fine and did not show any error messages. I have not been able to reproduce this issue but I have not driven it far (other than dropping it off at the dealership) due to fear of my safety.

NHTSA ODI #11491155

Mileage unknown · Jul 15, 2022
Fuel/propulsion System

Recall has been active for life 6 months and VW has ZERO Idea when or what the fix is. This is a serious fault where the car can just stop operating. It is unacceptable for VW to ask me to roll the dice every day that I commute on the I-10 for 160 miles. This is a fatality accident waiting to happen!

NHTSA ODI #11474213

Official recalls

11

25V120000 · Power Train:automatic Transmission:gear Position Indication (prndl); Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Feb 27, 2025

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

Consequence & remedy

Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

Additional source detail variants (2)

Power Train:automatic Transmission:gear Position Indication (prndl)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

24V651000 · Structure:body:door:handle:exterior

Sep 4, 2024

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

Consequence & remedy

Consequence: A vehicle door that opens unexpectedly while driving increases the risk of injury.

Remedy: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

24V344000 · Back Over Prevention:software; Electrical System:instrument Panel:speedometer/odometer; Equipment:electrical:infotainment:software

May 15, 2024

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

Consequence & remedy

Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

Additional source detail variants (3)

Equipment:electrical:infotainment:software

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

Back Over Prevention:software

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

Electrical System:instrument Panel:speedometer/odometer

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

23V312000 · Structure:body:door:handle:exterior

May 3, 2023

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

Consequence & remedy

Consequence: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

Remedy: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

23V040000 · Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm):software

Feb 1, 2023

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.

Consequence & remedy

Consequence: A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.

22V858000 · Air Bags:frontal

Nov 2, 2022

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. The passenger air bag may be incorrectly folded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An incorrectly folded air bag may not protect the occupant as intended during a crash, increasing the risk of injury.

Remedy: Volkswagen will replace the passenger air bag module, free of charge. Owner notification letters were mailed February 14, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number to this recall is 69EH.

22V162000 · Electrical System:propulsion System:traction Battery

Mar 16, 2022

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect soldering of the flexible printed circuit assembled (FPCA), inside the high voltage (HV) battery, may cause an unreliable connection.

Consequence & remedy

Consequence: An unreliable battery connection may cause a stall, increasing the risk of a crash.

Remedy: Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.

21V852000 · Steering:gear Box (other Than Rack And Pinion)

Nov 3, 2021

Volkswagen Group of American, Inc. (Volkswagen) is recalling one 2021 ID.4 vehicle. The steering gear may have an incorrectly assembled or missing drive bushing.

Consequence & remedy

Consequence: An incorrectly assembled or missing drive bushing may cause a loss of steering control, increasing the risk of a crash.

Remedy: A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.

21V606000 · Seat Belts; Seat Belts:rear/other:retractor

Aug 5, 2021

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).

Additional source detail variants (2)

Seat Belts:rear/other:retractor

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).

Seat Belts

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).

21V607000 · Seat Belts; Seat Belts:rear/other:retractor

Aug 4, 2021

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.

Additional source detail variants (2)

Seat Belts:rear/other:retractor

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.

Seat Belts

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.

21V413000 · Exterior Lighting:headlights

Jun 2, 2021

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Caps were installed on the headlight vertical aim instead of the horizontal aim, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash.

Remedy: Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9406.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

RQ24010 · Inadvertent Door Opening

Opened May 16, 2024 · Closed Nov 4, 2024

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch

On May 16, 2024, the Office of Defects Investigations (ODI) opened Recall Query (RQ) RQ24010 to investigate the remedy and scope of recalls 23V-213 and 23V-312. The affected vehicles by these recalls included model years (MY) 2021 through 2023 Volkswagen ID.4 vehicles. ODI received reports of the vehicle’s doors opening while the vehicle was in motion post recall remedy.  ODI, also, received similar allegations on vehicles that were outside the scope of the recalls. Volkswagen issued recall 23V-213 on March 29, 2023, and recall 23V-213 on May 03, 2023. These recalls addressed the defect of water ingress into the circuit board assembly of the door handle. Water ingress can cause communication issues between the door handle and the door control until. This malfunction resulted in the vehicle door inadvertently opening while the vehicle was in motion. Over the course of the investigation, ODI received 17 unique VIN VOQ complaints of the vehicle doors opening while the vehicle was in motion occurring either post recall remedy or on a vehicle that was outside the recall scope. Volkswagen submitted 190 unique VIN complaints reporting the same circumstances. On September 4, 2024, Volkswagen submitted recall 24V-651 to address the issue of inadvertent opening of the door while the vehicle is in motion. The scope of this recall expands the affected vehicles to include all MY2021-2024 Volkswagen ID.4 models, including those remedied under the subject recalls. The recall remedy consists of replacement of the door handle assembly on all four doors as well as a software update.  The software update is performed to update the door handle parameters. The new door handle will have the membrane relocated to the back of the handle to avoid standing water within the handle.  Also, a protective coating will be on the front and back of the circuit board to avoid direct moisture formation. In view of the action being taken by Volkswagen, Recall 24V-651, ODI is closing this Recall Query.  The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.