NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
177 reportsClear category filterMileage unknown · Sep 10, 2022
Electrical SystemUnknown Or Other
At a red light, upon releasing the break to accelerate, the vehicle turned off. Meaning, the vehicle went from drive mode "D" to park "P" when I accelerated as the light turned green. This occured without prior warning that it would shift into "P". When I put my foot on the break to shift back into "D", then accelerated again, t…
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At a red light, upon releasing the break to accelerate, the vehicle turned off. Meaning, the vehicle went from drive mode "D" to park "P" when I accelerated as the light turned green. This occured without prior warning that it would shift into "P". When I put my foot on the break to shift back into "D", then accelerated again, the vehicle went back into "P". It felt as if the "transmission" had given out. There was a light push (not quite a jolt) then it went into "P". After the third attempt, the vehicle finally drove as I accelerated. I was going through this process as quickly as possible since I had vehicles behind me in the busy streets of Down Town LA.
NHTSA ODI #11483826
Mileage unknown · Sep 10, 2022
Electrical System
Battery popping sounds As I charge my vehicle, or drive the vehicle, the battery makes one sporadic loud "Pop" sound that is felt and heard from anywhere you are sitting in the vehicle. I was told this was "normal" and to be "expected" because the battery is "expanding". However, when talking to other ID4 owners, they do not exp…
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Battery popping sounds As I charge my vehicle, or drive the vehicle, the battery makes one sporadic loud "Pop" sound that is felt and heard from anywhere you are sitting in the vehicle. I was told this was "normal" and to be "expected" because the battery is "expanding". However, when talking to other ID4 owners, they do not experience this same sound. Since I have had this vehicle, the dealership has noted they cant reproduce this sound because in the 15 min they wait to charge the vehicle, they don't hear it. Unfortunately, this is sporadic during the charging time and also during the driving time. There are no warning signs, messages, or warnings from the dealership that this could occur. FOrtunately, I was charging next to a man who works in the Oxnard VW testing facility and he reported that this battery issue was known to occur in some vehicles and that there was a "fix" for it. I have had my vehicle in and out of the dealership for over a month and a half in total, and they yet to fix it. Now they are waiting to replace two bolts that apparently have loosened and were too "short".
NHTSA ODI #11483822
Mileage unknown · Sep 8, 2022
Electrical System
On my VW ID4 AWD, when I depress the brake to engage to start car the following message appears..."Electrical system not working properly, please service car immediately". I have brought car in several times and tech cannot replicate issue despite multiple images on multiple occasions of same apparent problem. Dealership has cla…
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On my VW ID4 AWD, when I depress the brake to engage to start car the following message appears..."Electrical system not working properly, please service car immediately". I have brought car in several times and tech cannot replicate issue despite multiple images on multiple occasions of same apparent problem. Dealership has claimed it might be a software issue and yet no software update promised for this summer has been forthcoming.
NHTSA ODI #11483542
Mileage unknown · Sep 5, 2022
Electrical System
12 volt system; 12 volt battery has aged very quickly (1 year) causing the voltage to drop overnight whereby the internal systems shutdown and report an error. If the car sits idle for 2-3 days, the voltage drops to the point where the car must reboot entirely, which includes an audio sweep calibration from the pedestrian warni…
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12 volt system; 12 volt battery has aged very quickly (1 year) causing the voltage to drop overnight whereby the internal systems shutdown and report an error. If the car sits idle for 2-3 days, the voltage drops to the point where the car must reboot entirely, which includes an audio sweep calibration from the pedestrian warning speakers.
NHTSA ODI #11482943
Mileage unknown · Aug 30, 2022
Electrical System
All of the safety systems (adaptive cruise control, lane departure, forward collision) and the speedometer all failed while driving at highway speeds. Yes the system is available for inspection, I also have pictures that I took while stopped at a traffic light. I had no safety systems available or any indication of vehicle spee…
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All of the safety systems (adaptive cruise control, lane departure, forward collision) and the speedometer all failed while driving at highway speeds. Yes the system is available for inspection, I also have pictures that I took while stopped at a traffic light. I had no safety systems available or any indication of vehicle speed while driving when the failure occurred. I have reported a similar issue with the vehicle to Volkswagen in the past and took it in for repairs in November 2021. The technician could not find any faults despite the multiple pictures of the incident occurring being sent to Volkswagen via email. The Volkswagen case ID for the previous failure of the safety systems was #04978574. The emails are attached to this report. The vehicle was inspected by Fitzgerald Volkswagen in Annapolis, Maryland on 11/29/2021 during a previous report of systems on the vehicle failing randomly. There were warning lights and messages on the heads up display. I have pictures showing this occurring.
NHTSA ODI #11482056
Mileage unknown · Aug 1, 2022
Electrical SystemUnknown Or Other
1)The computer screen has delays or freezes or rear view camera not always activates. Generally problem with software which can cause safety hazard when I’m driving an causes distraction if it’s not working. 2)traction control turns on automatically almost on all curved exits or entrances to the highway. Major safety concern as…
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1)The computer screen has delays or freezes or rear view camera not always activates. Generally problem with software which can cause safety hazard when I’m driving an causes distraction if it’s not working. 2)traction control turns on automatically almost on all curved exits or entrances to the highway. Major safety concern as it’s affecting my driving - slows down vehicle, causing difficulty controlling the vehicle. 3)inaccurate battery reading, as it’s keep showing different percentage, and keeps changing inappropriately while driving. I wanted to say it is safety concern because for ex: I went for road trip had 150 miles (approx 70%) but then I drove for 30 miles and have 40 miles left (approx 20%) left so now I’m getting distracted from driving and need to find charging station. I know I can pull over and do that but the time when you notice and your reaction while driving can cause distraction. I will take pictures and also ask my wife to take it as well when possible and safe to do so. Please contact me for the future follow up regarding pictures at [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11476820
Mileage unknown · Jul 18, 2022
Electrical System
Stop car now error message in red while driving on the freeway. The car lost power for a moment then continued. Multiple errors with assisted driving. Multiple issues with main display being upside down or blank. Electrical malfunction while backing out of drive way. At this point the car was towed to VW and the VW engineering g…
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Stop car now error message in red while driving on the freeway. The car lost power for a moment then continued. Multiple errors with assisted driving. Multiple issues with main display being upside down or blank. Electrical malfunction while backing out of drive way. At this point the car was towed to VW and the VW engineering group had them replace the front VX-9 motor assembly and the Dc/DC converter (2374 miles) ( 4/20/22 VW invoice# VWCS344651). The car then ran with out issue for about 3500 miles then another electrical malfunction occurred. The error / alarm cleared on its own after a few minutes. Later it was plugged in for charging and tripped the 220 vac / 50 amp circuit. Car is at VW for repair again 7/18/22
NHTSA ODI #11474548
Mileage unknown · Jul 8, 2022
Electrical SystemEnginePower Train
Driving on the highway and with no warning got an “error” message and a message that the electrical system was shutting down. Also popped up some reference about the 12 volt battery. Car went into a neutral type mode and started to slow due to complete loss of power. Luckily we were able to get to the emergency lane from the mi…
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Driving on the highway and with no warning got an “error” message and a message that the electrical system was shutting down. Also popped up some reference about the 12 volt battery. Car went into a neutral type mode and started to slow due to complete loss of power. Luckily we were able to get to the emergency lane from the middle highway lane and coast to a stop. Extremely dangerous for a complete loss of power to occur with no warning. Car turned itself off while we were calling VW roadside assistance. It then was able to be turned back on and driven as normal. Based on VW id4 blogs, this is happening too often and dealerships are not able to determine it through diagnostics.
NHTSA ODI #11472996
Mileage unknown · Jul 5, 2022
Electrical System
The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 22V162000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of …
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The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 22V162000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11472336
Mileage unknown · Jun 2, 2022
Electrical SystemForward Collision AvoidanceVehicle Speed Control
While driving, both the driver’s and center console displays stopped displaying information and went blank. The panels were still on but nothing displayed. The ID.4 console panel is known to not turn on or be blank, the solution is to press the console power button for 10-15 seconds to reboot the system. I held the power button…
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While driving, both the driver’s and center console displays stopped displaying information and went blank. The panels were still on but nothing displayed. The ID.4 console panel is known to not turn on or be blank, the solution is to press the console power button for 10-15 seconds to reboot the system. I held the power button and the system did restart and both the drivers and center console panel turned on. However, upon turning back on, I received a progressive series of messages that each driver assist module/sensor was no longer available. Finally received a yellow message stating Electrical system not working correctly and to have the vehicle serviced. Pulled over and turned the vehicle off and on which cleared the electrical system not working message. The problem has not repeated itself. VW dealer has not yet seen the vehicle. This vehicle has not have an electrical systems failure warning before. Vehicle was at approximately 50% charge at the time and I was going 25 mph. Safety is at risk by losing all vehicle data and speed. Then rebooting system to get the screen back caused a start to electrical systems failure.
NHTSA ODI #11467215
Official recalls
11Feb 27, 2025
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Consequence & remedy
Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Additional source detail variants (2)
Power Train:automatic Transmission:gear Position Indication (prndl)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Sep 4, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
Consequence & remedy
Consequence: A vehicle door that opens unexpectedly while driving increases the risk of injury.
Remedy: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
May 15, 2024
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Consequence & remedy
Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Additional source detail variants (3)
Equipment:electrical:infotainment:software
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Back Over Prevention:software
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Electrical System:instrument Panel:speedometer/odometer
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
May 3, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
Consequence & remedy
Consequence: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
Remedy: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651
Feb 1, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.
Consequence & remedy
Consequence: A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.
Nov 2, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. The passenger air bag may be incorrectly folded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An incorrectly folded air bag may not protect the occupant as intended during a crash, increasing the risk of injury.
Remedy: Volkswagen will replace the passenger air bag module, free of charge. Owner notification letters were mailed February 14, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number to this recall is 69EH.
Mar 16, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect soldering of the flexible printed circuit assembled (FPCA), inside the high voltage (HV) battery, may cause an unreliable connection.
Consequence & remedy
Consequence: An unreliable battery connection may cause a stall, increasing the risk of a crash.
Remedy: Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.
Nov 3, 2021
Volkswagen Group of American, Inc. (Volkswagen) is recalling one 2021 ID.4 vehicle. The steering gear may have an incorrectly assembled or missing drive bushing.
Consequence & remedy
Consequence: An incorrectly assembled or missing drive bushing may cause a loss of steering control, increasing the risk of a crash.
Remedy: A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.
Aug 5, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
Additional source detail variants (2)
Seat Belts:rear/other:retractor
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
Seat Belts
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
Aug 4, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.
Additional source detail variants (2)
Seat Belts:rear/other:retractor
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.
Seat Belts
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.
Jun 2, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Caps were installed on the headlight vertical aim instead of the horizontal aim, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash.
Remedy: Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9406.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2RQ24010 · Inadvertent Door Opening
Opened May 16, 2024 · Closed Nov 4, 2024
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch
On May 16, 2024, the Office of Defects Investigations (ODI) opened Recall Query (RQ) RQ24010 to investigate the remedy and scope of recalls 23V-213 and 23V-312. The affected vehicles by these recalls included model years (MY) 2021 through 2023 Volkswagen ID.4 vehicles. ODI received reports of the vehicle’s doors opening while the vehicle was in motion post recall remedy. ODI, also, received similar allegations on vehicles that were outside the scope of the recalls. Volkswagen issued recall 23V-213 on March 29, 2023, and recall 23V-213 on May 03, 2023. These recalls addressed the defect of water ingress into the circuit board assembly of the door handle. Water ingress can cause communication issues between the door handle and the door control until. This malfunction resulted in the vehicle door inadvertently opening while the vehicle was in motion. Over the course of the investigation, ODI received 17 unique VIN VOQ complaints of the vehicle doors opening while the vehicle was in motion occurring either post recall remedy or on a vehicle that was outside the recall scope. Volkswagen submitted 190 unique VIN complaints reporting the same circumstances. On September 4, 2024, Volkswagen submitted recall 24V-651 to address the issue of inadvertent opening of the door while the vehicle is in motion. The scope of this recall expands the affected vehicles to include all MY2021-2024 Volkswagen ID.4 models, including those remedied under the subject recalls. The recall remedy consists of replacement of the door handle assembly on all four doors as well as a software update. The software update is performed to update the door handle parameters. The new door handle will have the membrane relocated to the back of the handle to avoid standing water within the handle. Also, a protective coating will be on the front and back of the circuit board to avoid direct moisture formation. In view of the action being taken by Volkswagen, Recall 24V-651, ODI is closing this Recall Query. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
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