WE TRIED TO REPLACE OUR TIRES FOR THE FIRST TIME AND TWO OF THE WHEEL LOCKS WERE COMPLETELY OXIDIZED ON AND COULD NOT BE PULLED OFF OR BROKEN BY ANYONE AT THREE DIFFERENT SHOPS. WE WERE TOLD THIS IS DUE TO POOR DESIGN. AS SOON AS SOMEONE TRIES TO TURN THE WHEEL LOCKS THEY WERE COMPLETELY STRIPPED AND FROM THEN ON IMPOSSIBLE TO R…
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WE TRIED TO REPLACE OUR TIRES FOR THE FIRST TIME AND TWO OF THE WHEEL LOCKS WERE COMPLETELY OXIDIZED ON AND COULD NOT BE PULLED OFF OR BROKEN BY ANYONE AT THREE DIFFERENT SHOPS. WE WERE TOLD THIS IS DUE TO POOR DESIGN. AS SOON AS SOMEONE TRIES TO TURN THE WHEEL LOCKS THEY WERE COMPLETELY STRIPPED AND FROM THEN ON IMPOSSIBLE TO REMOVE. WE HAVE NOT BEEN ABLE TO REPLACE OUR LOW TREAD TIRES DUE TO THIS PROBLEM.
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
Consequence & remedy
Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH GASOLINE ENGINES AND DOUBLE-LAYER FUEL TANKS, TENSION ON THE FUEL SUPPLY LINE MAY CAUSE THE FUEL PUMP SUPPLY NIPPLE TO CRACK WHICH COULD RESULT IN A LEAK.
Consequence & remedy
Consequence: LEAKING FUEL, IN THE PRESENCE OF AN IGNITION SOURCE, MAY CAUSE A FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL SUPPLY LINE FOR TENSION, AND INSPECT THE FUEL PUMP SUPPLY NIPPLE FOR CRACKING. IF NECESSARY THE FUEL LINE AND THE FUEL PUMP WILL BE REPLACED FREE OF CHARGE. THE RECALL BEGAN ON JULY 25, 2005. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
Consequence & remedy
Consequence: THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
Remedy: DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." CHILD SEAT ANCHORAGES INSTALLED IN THE VEHICLE'S REAR SEATS MUST BE IDENTIFIED BY MARKINGS, AND THEIR LOCATION AND USE BE DESCRIBED IN THE OWNER'S MANUAL.
Consequence & remedy
Consequence: THESE VEHICLES WERE NOT MARKED OR DESCRIBED AS REQUIRED BY THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THE OWNER'S MANUAL AND ALSO ONE SET OF FOUR GUIDANCE FIXTURES INTENDED TO USE IN CONJUNCTION WITH CHILD SEATS EQUIPPED WITH RIGID OR SEMI-RIGID LOWER ANCHORAGE ATTACHMENTS. ALSO ENCLOSED WILL BE FOUR DECALS TOGETHER WITH INSTALLATION INSTRUCTIONS AND A TEMPLATE FOR ATTACHING THE DECALS TO THE LOWER SEAT BACKS. OWNER NOTIFICATION IS EXPECTED TO BEGIN SEPTEMBER 15, 2002. OWNERS SHOULD CONTACT VWOA AT 1-800-822-8987.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. ONE OF TWO BRACKETS USED TO BOLT THE FRONT SUSPENSION CONTROL ARM IN FRONT OF THE VEHICLE TO THE BODY STRUCTURE MAY NOT HAVE BEEN WELDED SUFFICIENTLY.
Consequence & remedy
Consequence: THE CONTROL ARM COULD GRADUALLY LOOSEN AND ULTIMATELY SEPARATE FROM ITS BRACKET IN NORMAL DRIVING WHICH COULD CAUSE THE VEHICLE TO BE DIFFICULT TO CONTROL OR RESULT IN LOSS OF CONTROL. AS THE BRACKET LOOSENS, LOUD METALLIC KNOCKING SOUNDS IN FROM THE VEHICLE WILL BE HEARD.
Remedy: DEALERS WILL INSPECT THE BRACKET AND IF THE WELDING IS INSUFFICIENT, WILL REPLACE THE CONTROL ARM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
DP05004 · Engine Stalling
Opened Aug 11, 2005 · Closed Dec 8, 2005
Status: closed (inferred from source dates) · Electrical System:ignition:module
BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE04079 · Fuel Pump Leaks
Opened Nov 29, 2004 · Closed Apr 19, 2005
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
THIS INVESTIGATION WAS OPENED ON NOVEMBER 29, 2004, BASED ON FIVE CONSUMER REPORTS ALLEGING FUEL LEAKING FROM THE FUEL PUMP.BY LETTER OF APRIL 14, 2004, VOLKSWAGEN OF AMERICA (VOLKSWAGEN) NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 35,000 GOLF AND GTI VEHICLES MANUFACTURED IN WOLFSBURG GERMANY FOR THE NORTH AMERICAN MARKET.THE RECALLED VEHICLES ARE IN MODEL YEARS 1999 AND 2000 AND ARE EQUIPPED WITH GASOLINE ENGINES.VOLKSWAGEN HAS IDENTIFIED A CONDITION IN WHICH THE FUEL SUPPLY LINE FROM THE FUEL DELIVERY MODULE (PUMP) TO THE FUEL FILTER MAY COME UNDER TENSION. IN THIS CONDITION THE FUEL PUMP SUPPLY NIPPLE CAN CRACK, RESULTING IN A GASOLINE LEAK.VOLKSWAGEN DEALERS WILL INSPECT FOR TENSION ON THE FUEL LINE AND CRACKS IN THE FUEL PUMP SUPPLY NIPPLE.IF TENSION IS FOUND IN THE LINE, IT WILL BE REPLACED WITH A REVISED LINE.IF THE FUEL PUMP SUPPLY NIPPLE IS CRACKED, THE LINE AND THE PUMP WILL BE REPLACED.PLEASE SEE SAFETY RECALL 05V154 FOR DETAILS.
Additional source detail variants (2)
Fuel System, Gasoline:delivery:fuel Pump
THIS INVESTIGATION WAS OPENED ON NOVEMBER 29, 2004, BASED ON FIVE CONSUMER REPORTS ALLEGING FUEL LEAKING FROM THE FUEL PUMP.BY LETTER OF APRIL 14, 2004, VOLKSWAGEN OF AMERICA (VOLKSWAGEN) NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 35,000 GOLF AND GTI VEHICLES MANUFACTURED IN WOLFSBURG GERMANY FOR THE NORTH AMERICAN MARKET.THE RECALLED VEHICLES ARE IN MODEL YEARS 1999 AND 2000 AND ARE EQUIPPED WITH GASOLINE ENGINES.VOLKSWAGEN HAS IDENTIFIED A CONDITION IN WHICH THE FUEL SUPPLY LINE FROM THE FUEL DELIVERY MODULE (PUMP) TO THE FUEL FILTER MAY COME UNDER TENSION. IN THIS CONDITION THE FUEL PUMP SUPPLY NIPPLE CAN CRACK, RESULTING IN A GASOLINE LEAK.VOLKSWAGEN DEALERS WILL INSPECT FOR TENSION ON THE FUEL LINE AND CRACKS IN THE FUEL PUMP SUPPLY NIPPLE.IF TENSION IS FOUND IN THE LINE, IT WILL BE REPLACED WITH A REVISED LINE.IF THE FUEL PUMP SUPPLY NIPPLE IS CRACKED, THE LINE AND THE PUMP WILL BE REPLACED.PLEASE SEE SAFETY RECALL 05V154 FOR DETAILS.
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
THIS INVESTIGATION WAS OPENED ON NOVEMBER 29, 2004, BASED ON FIVE CONSUMER REPORTS ALLEGING FUEL LEAKING FROM THE FUEL PUMP.BY LETTER OF APRIL 14, 2004, VOLKSWAGEN OF AMERICA (VOLKSWAGEN) NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 35,000 GOLF AND GTI VEHICLES MANUFACTURED IN WOLFSBURG GERMANY FOR THE NORTH AMERICAN MARKET.THE RECALLED VEHICLES ARE IN MODEL YEARS 1999 AND 2000 AND ARE EQUIPPED WITH GASOLINE ENGINES.VOLKSWAGEN HAS IDENTIFIED A CONDITION IN WHICH THE FUEL SUPPLY LINE FROM THE FUEL DELIVERY MODULE (PUMP) TO THE FUEL FILTER MAY COME UNDER TENSION. IN THIS CONDITION THE FUEL PUMP SUPPLY NIPPLE CAN CRACK, RESULTING IN A GASOLINE LEAK.VOLKSWAGEN DEALERS WILL INSPECT FOR TENSION ON THE FUEL LINE AND CRACKS IN THE FUEL PUMP SUPPLY NIPPLE.IF TENSION IS FOUND IN THE LINE, IT WILL BE REPLACED WITH A REVISED LINE.IF THE FUEL PUMP SUPPLY NIPPLE IS CRACKED, THE LINE AND THE PUMP WILL BE REPLACED.PLEASE SEE SAFETY RECALL 05V154 FOR DETAILS.
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.
Exterior Lighting:hazard Flashing Warning Lights
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.
Exterior Lighting:turn Signal:flasher Unit
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.
Exterior Lighting:turn Signal
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.
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