2009 Volkswagen Eos

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH THE TRANSMISSION ABRUPTLY SHIFTED INTO NEUTRAL WITH A REDUCTION IN THE ENGINE POWER. THE VEHICLE BEGAN TO LUNGE FORWARD. THE ENTIRE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE DIRECT SHIFT GEAR BOX WAS FAULTY AND REQUIRED THE REPLACEMENT OF THE TRANSMISSION. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V333000 (POWER TRAIN). THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

CHECK ENGINE LIGHT CAME ON, WHEN TAKEN TO DEALERSHIP THEY SAY I HAVE A FAULTY INTAKE MANIFOLD RUNNER AND IT NEEDS TO BE REPLACED. IF NOT THE VEHICLE MAY/WILL STALL. THIS SAME PART WAS RECALLED IN THE 2006-2008 MODELS OF THIS VEHICLE AND SEVERAL OTHERS. ARE THE 2009 MODELS AFFECTED? THE VEHICLE HAS BEEN MAINTAINED ALL MAINTENANCE HAS BEEN DONE TO MANUFACTURERS RECOMMENDATIONS. *TR

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING APPROXIMATELY 35 MPH HE ATTEMPTED TO ACCELERATE FURTHER BUT THE VEHICLE WOULD NOT RESPOND. HE WAS ONLY ABLE TO DRIVE AT VERY LOW SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. APPROXIMATELY 11 MONTHS LATER THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THE TRANSMISSION FAILED AGAIN AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 1,400 AND THE CURRENT MILEAGE WAS 11,000.

OUR 2009 EOS LUX WAS BEING DRIVEN AT A SLOW SPEED INTO A HEAD IN PARKING SPACE YESTERDAY. GAS PEDAL WAS BEING ENGAGED TO GET INTO THE SPACE WHEN CAR SUDDENLY ACCELERATED AND RAPIDLY LUNGED FORWARD STRIKING TWO PARKED CARS IN THE PARKING ROW FACING THIS SPACE. PROPERTY DAMAGE ON THIS VEHICLE AND THE TWO VEHICLES STRUCK WAS SIGNIFICANT. THIS CAR HAD SUDDENLY JERKED FORWARD WHEN PULLING AWAY FROM A STOP AT AN INTERSECTION THE DAY BEFORE; AFTER THE SUDDEN JUMP FORWARD THE CAR RESUMED A NORMAL ACCELERATION. INSURER AND DEALER HAVE ASSURED US THEY WILL INVESTIGATE. THIS VEHICLE HAS A SERIOUS AND EXTREMELY DANGEROUS DEFECT AND WE WILL NOT DRIVE IT AGAIN UNLESS WE ARE CERTAIN THAT THE DEFECT IS IDENTIFIED AND CORRECTED. *TR

2009 VW EOS DGS TRANSMISSION SEEMED TO SLIP WHEN ACCELERATING INTO TRAFFIC. THERE WAS A BUMP LIKE THE CLUTCH ENGAGED, BUT THEN THERE WAS A MOMENTARY LOSS OF POWER (TORQUE) AND THEN ANOTHER BUMP LIKE THE CLUTCH FULLY ENGAGED. THIS VEHICLE HAS HAD THE RECENT RECALL APPLIED ALREADY, AND WE'VE EXPERIENCED A PREVIOUS PROBLEM WITH THE PRNDS LIGHTS FLASHING (REPORTED ALREADY) AND THE TRANSMISSION DISENGAGING WHILE DRIVING 40MPH, AND ANOTHER INCIDENT WITH ONLY THE D LIGHT FLASHING, ALSO REMAINING IN NEUTRAL, FROM STOPPED WHILE TRYING TO LEAVE A PARKING SPOT. BOTH TIMES THE CAR HAD TO BE TURNED OFF & ON TO RESTORE THE TRANSMISSION TO OPERATIONAL CONDITION. THE VW DEALERSHIP WAS UNABLE TO FIND ANY EVENTS IN THE CAR'S COMPUTER FOR ANY TRANSMISSION EVENTS. (PRESUMABLY AN ERROR BIG ENOUGH TO REMAIN IN NEUTRAL AND FLASH PRNDS OR D SHOULD AT THE MINIMUM LOG AN ERROR!) COMPLAINTS FOR PREVIOUS 2 INCIDENTS ARE 10290234 AND 10285719. THE DEALERSHIP HAS BEEN UNABLE TO FIND ANYTHING WRONG WITH THE VEHICLE. *TR

2 INCIDENTS: SEPT 2009, DSG TRANSMISSION FLASHED PRNDS AND SHIFTED INTO LOW GEAR. OCT 21 2009, DSG TRANSMISSION FLASHED D AND SHIFTED INTO NEUTRAL. IN THE 1ST INCIDENT, I WAS DRIVING ABOUT 45 MPH, AND HAD SHIFTED TO NEUTRAL. WHEN SHIFTING BACK TO DRIVE, THE DASHBOARD FLASHED THE PRNDS LIGHTS AT ME AND THE TRANSMISSION SHIFTED TO A VERY LOW GEAR (2ND?), MAKING THE CAR REDLINE AND SLOWING THE CAR ABRUPTLY ON A BUSY STREET. THE CAR WOULD NOT RESPOND CORRECTLY UNTIL TURNED OFF AND RESTARTED. (DANGEROUS WHILE DRIVING). IN THE 2ND INCIDENT, WHILE PARKED I SHIFTED FROM P TO D. THE CAR FLASHED D ON THE DASHBOARD AND REMAINED IN NEUTRAL. THERE WAS NO IMMEDIATE DANGER. AGAIN, I HAD TO TURN OFF THE CAR TO RESET THE PROBLEM. I DON'T KNOW IF DRIVE CAN BECOME DISENGAGED WHILE DRIVING THOUGH, PARTICULARLY SINCE I HAD THE PREVIOUS INCIDENT. *TR

WHEN DRIVING 2009 EOS, AFTER ACCELERATING I SHIFTED INTO NEUTRAL, THEN SHIFTED BACK TO D A WHILE LATER. THE CAR WENT TO A LOW GEAR (LIKE 2ND) INAPPROPRIATE FOR MY SPEED, AND THE PRNDS INDICATORS ON THE DASHBOARD STARTED FLASHING. I WAS UNABLE TO RESTORE NORMAL OPERATION WITHOUT RESTARTING THE CAR. I SHIFTED BACK TO NEUTRAL AND TURNED THE CAR OFF, THEN ON, TO GET IT TO BEHAVE. NEEDLESS TO SAY THIS WAS QUITE UNEXPECTED AND DANGEROUS IN TRAFFIC. I WOULD'VE NEEDED TO SLOW TO 20MPH OR SO IN A 40MPH AREA TO GET THE ENGINE RPMS TO A SPEED APPROPRIATE TO THE GEAR. I UNDERSTAND THAT YOU'RE ALREADY LOOKING INTO INCIDENTS WITH THIS TRANSMISSION, SO I THOUGHT I SHOULD PROVIDE AN ACCOUNT OF MY INCIDENT. *TR

VOLKSWAGEN EOS AUTOMATIC. LAST THURSDAY AUGUST 20TH I WAS MAKING A RIGHT TURN WHEN THE CAR SWITCHED INTO NEUTRAL CAUSING THE CAR BEHIND ME TO HIT THE BRAKES SO AS NOT TO HIT ME. MY CAR THEN SWITCHED INTO DRIVE AND LURCHED FORWARD CAUSING ME TO HIT TO BRAKES SO AS NOT TO HIT THE CAR IN FRONT OF ME. THIS IS THE 3RD TIME SINCE I LEASED THE CAR ON JULY 19TH THAT THE CAR HAS SHIFTED INTO NEUTRAL AND THEN INTO DRIVE. VOLKSWAGEN KNEW OF THE PROBLEM AND YET NOBODY BOTHERED TO TELL ME THAT THE PROBLEM MIGHT EXIST. THE MANUFACTURER SHOULD BE REQUIRED TO INFORM ANY PROSPECTIVE CUSTOMER OF THE PROBLEM. NOW I HAVE A LEASE FOR 3 YEARS AND WHO KNOWS IF THE PROBLEM WILL BE FIXED IN A TIMELY MANNER OR NOT. CUSTOMER SHOULD HAVE THE RIGHT TO RETURN THE CAR AND RECEIVE BACK ALL MONIES PAID IF THE PROBLEM WAS NOT TOLD TO CUSTOMER. *TR

THIS IS RELATED TO NHTSA ACTION NUMBER : PE09035 WHILE DRIVING, TRYING TO ACCELERATE FROM A STOP LIGHT AND THE CAR WOULDN'T GO. IT ACTED AS IF IT WERE IN NEUTRAL. ALSO NOTICED ON THE DASH COMPUTER WHERE IT SHOWS WHAT GEAR YOU'RE IN I.E. P,D,R - ALL OF THESE LIGHTS JUST FLASHED. ONLY WAY TO GE THE CAR MOVING AGAIN WAS TO TURN OFF THE IGNITION (IN THE MIDDLE OF THE ROAD) AND RESTART THE CAR. I WAS THEN ABLE TO PROCEED WITH DRIVING. THIS INCIDENT WAS EXTREMELY SCARY AND I WAS ALMOST REAR-ENDED. THIS HAPPENED TWICE THE SAME DAY SO I IMMEDIATELY TOOK THE CAR BACK TO THE DEALER FOR SERVICE. IT HAD ONLY BEEN DRIVEN A TOTAL OF 200 MILES UP UNTIL I TOOK THE CAR IN. THE SERVICE DEPARTMENT CALLED BACK THE NEXT DAY AND SAID IT WAS A FAULTY TRANSMISSION TEMPERATURE SENSOR WHILE IS NOW BEING REPLACED. I HAVE NOT RECEIVED THE CAR BACK YET. *TR