IllustrationWHILE DRIVING DOWN THE HIGHWAY I HEARD WHAT I THOUGHT WAS THE SOUND OF A ROCK HITTING MY WINDSHIELD AND THE NEXT THING I HEAR IS THE SUNROOF EXPLODING RAINING SHARDS OF GLASS ON ME AND THE INTERIOR OF THE CAR.
2009 Volkswagen Eos
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2009 Volkswagen Eos do not stand out strongly from the model-year median of 40.
About this comparison →How this year compares
Owner complaints by model year
Compare all Eos years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
160–25K
1025–50K
1150–75K
1375–100K
18100–150K
3150K+
71 reports with mileage · 13 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports0 fire reports0 injury reports
What owners actually said
84 reportsCAR EXPERIENCES SUDDEN LOSS OF ACCELERATION, NEARLY CAUSING ACCIDENT FROM CARS BEHIND. THIS HAS HAPPENED SPORADICALLY IN MOTION ON CITY STREETS AND THE CAR HAS BEEN BACK TO THE DEALER (VW WORLD NPTUNE NJ) SEVERAL TIMES. FIRST TIME THEY COULD NOT REPLICATE PROBLEM AND NOTHING WAS DONE, SECOND TIME THEY REPLACED SEVERAL COMPONENT…
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CAR EXPERIENCES SUDDEN LOSS OF ACCELERATION, NEARLY CAUSING ACCIDENT FROM CARS BEHIND. THIS HAS HAPPENED SPORADICALLY IN MOTION ON CITY STREETS AND THE CAR HAS BEEN BACK TO THE DEALER (VW WORLD NPTUNE NJ) SEVERAL TIMES. FIRST TIME THEY COULD NOT REPLICATE PROBLEM AND NOTHING WAS DONE, SECOND TIME THEY REPLACED SEVERAL COMPONENTS AT COST OF $2,000 BUT THAT DID NOT FIX PROBLEM AND NOW IT BACK AT DEALER AND THEY ARE ASKING ANOTHER $1300 FOR REPAIRS.
FIRST THING TO GO ON THIS CAR WAS THE CLUTCH PACK COULD HEAR CLANKING NOISE WHEN I WAS SLOWING DOWN...HAD TO REPLACE.. NEXT CAME THE FAILED INJECTOR..I WAS DRIVING THE CAR SMOKE STARTED COMING OUT OF THE ENGINE AND THE EXCHUSHED PIPE CAR ALMOST CAUGHT ON FIRE FUEL HAD LEADED ALL OVER MY ENGINE ..NOW THE ABS UNIT NEEDS TO BE REP…
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FIRST THING TO GO ON THIS CAR WAS THE CLUTCH PACK COULD HEAR CLANKING NOISE WHEN I WAS SLOWING DOWN...HAD TO REPLACE.. NEXT CAME THE FAILED INJECTOR..I WAS DRIVING THE CAR SMOKE STARTED COMING OUT OF THE ENGINE AND THE EXCHUSHED PIPE CAR ALMOST CAUGHT ON FIRE FUEL HAD LEADED ALL OVER MY ENGINE ..NOW THE ABS UNIT NEEDS TO BE REPAIRED THEY WANT $2,600.00.. ..MY CAR HAS 34,000.00 MILES ON IT...THE INSIDE OF MY DOORS ARE PEELING...THEY WANT ANOTHER $1,000.00 FOR THAT ! ..&THE ROOF GETS STUCK HALF WAY WHEN ITS REALLY HOT!
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SELECTOR MOVED FROM THE DRIVE POSITION INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V330000 (POWER TRAIN). THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE …
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TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SELECTOR MOVED FROM THE DRIVE POSITION INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V330000 (POWER TRAIN). THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 128,251.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE PARKING, THE GEAR WAS SHIFTED FROM PARK TO REVERSE AND THE TRANSMISSION ABRUPTLY WENT INTO NEUTRAL. IN ADDITION, THE SELECTOR LEVER POSITION INDICATOR LIGHT FLASHED AND THE DEPRESSED BRAKE INDICATOR LIGHT FLASHED. THE FAILURE RECURRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUM…
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TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE PARKING, THE GEAR WAS SHIFTED FROM PARK TO REVERSE AND THE TRANSMISSION ABRUPTLY WENT INTO NEUTRAL. IN ADDITION, THE SELECTOR LEVER POSITION INDICATOR LIGHT FLASHED AND THE DEPRESSED BRAKE INDICATOR LIGHT FLASHED. THE FAILURE RECURRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. AFTER THE VEHICLE WAS SHIFTED INTO THE REVERSE POSITION, THE VEHICLE FAILED TO MOVE. THE GEAR SELECTOR BOX AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. ON ANOTHER OCCASION, WHILE DRIVING AT A SLOW SPEED, THE VEHICLE LOST POWER AND THE…
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TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. AFTER THE VEHICLE WAS SHIFTED INTO THE REVERSE POSITION, THE VEHICLE FAILED TO MOVE. THE GEAR SELECTOR BOX AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. ON ANOTHER OCCASION, WHILE DRIVING AT A SLOW SPEED, THE VEHICLE LOST POWER AND THE GEAR SHIFT BOX ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURES RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC WHERE THE TECHNICIANS STATED THAT THE GEAR SHIFT BOX, DUAL CLUTCH, AND TRANSMISSION POSSIBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). THE FAILURE MILEAGE WAS 79,000.
UPON CLOSING CONVERTIBLE TOP WHILE STATIONARY ON THE SHOULDER OF A DIVIDED ROADWAY, DRIVER'S WINDOW JAMMED HALFWAY AND BECAME INOPERABLE. VW DEALER AND VW REGIONAL OFFICE CONFIRMED THAT THIS WAS A KNOWN MANUFACTURING DEFECT IN WINDOW REGULATORS, AFFECTING ABILITY TO SEE PROPERLY OUT OF VEHICLE. VW PERSONNEL SAID THEY HAD ACTUALL…
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UPON CLOSING CONVERTIBLE TOP WHILE STATIONARY ON THE SHOULDER OF A DIVIDED ROADWAY, DRIVER'S WINDOW JAMMED HALFWAY AND BECAME INOPERABLE. VW DEALER AND VW REGIONAL OFFICE CONFIRMED THAT THIS WAS A KNOWN MANUFACTURING DEFECT IN WINDOW REGULATORS, AFFECTING ABILITY TO SEE PROPERLY OUT OF VEHICLE. VW PERSONNEL SAID THEY HAD ACTUALLY EXTENDED A WARRANTY BECAUSE OF THIS KNOWN DEFECT -- PROVIDING 100,000 MILES OF COVERAGE. HOWEVER, UPON FURTHER RESEARCH, THEY STATED THAT THE EXTENDED WARRANTY HAD EXPIRED IN 2014 AND WOULD NO LONGER BE HONORED DESPITE THEIR ACKNOWLEDGMENT THAT THIS IS A KNOWN SAFETY ISSUE CAUSED BY A MANUFACTURING DEFECT. THIS FORCED ME TO HAVE THE DEFECT REPAIRED AT EXTREMELY HIGH COST AND MY OWN EXPENSE. THE INVOICE IS ATTACHED, AND I HAVE KEPT THE RUINED PARTS FOR FURTHER DOCUMENTATION IF NEEDED.
THE TRANSMISSION ABRUPTLY GOES INTO NEUTRAL WILE IN FREEWAY.ACCORDING TO A RECALL FROM THE NHTSA, MY CAR HAS EXACTLY THE SAME PROBLEM, A LOSE WIRE IN THE TRANSMISSION. THE DEALER SAYS THE RECALL IS NO LONGER ACTIVE, AND WOULD NOT FIX IT. ?????. THE CAR WILL DO THIS IN BUMPY ROADS.
AT TIMES, THE VEHICLE WILL NOT GO INTO REVERSE. THE GEAR DISPLAY BLINKS AND THE VEHICLE MUST BE SHUT OFF BEFORE BEING ABLE TO EVENTUALLY GO IN REVERSE. I BROUGHT THE VEHICLE INTO A VOLKSWAGEN SERVICE CENTER AND WAS INFORMED OF THE EXTENDED WARRANTY REGARDING THE DSG. HOWEVER, VOLKSWAGEN HAS INFORMED ME THAT SINCE I DID NOT HA…
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AT TIMES, THE VEHICLE WILL NOT GO INTO REVERSE. THE GEAR DISPLAY BLINKS AND THE VEHICLE MUST BE SHUT OFF BEFORE BEING ABLE TO EVENTUALLY GO IN REVERSE. I BROUGHT THE VEHICLE INTO A VOLKSWAGEN SERVICE CENTER AND WAS INFORMED OF THE EXTENDED WARRANTY REGARDING THE DSG. HOWEVER, VOLKSWAGEN HAS INFORMED ME THAT SINCE I DID NOT HAVE THE DSG SERVICED AT 40,000 MILES, IT WOULD NOT HONOR THE EXTENDED WARRANTY. I WAS NEVER INFORMED OR THE RECALL AND THE REQUIRED WORK WAS NEVER PERFORMED ON THE VEHICLE DESPITE THE FACT THAT I PURCHASED IT IN OCTOBER 2012.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCKSPRING WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILUR…
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TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCKSPRING WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Official recalls
216V913000 · Electronic Stability Control (esc); Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
Dec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
Consequence & remedy
Consequence: A loss of vehicle control can increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Additional source detail variants (2)
Electronic Stability Control (esc)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
Consequence: A loss of vehicle control can increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
Consequence: A loss of vehicle control can increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
09V333000 · Power Train:automatic Transmission
Aug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
Consequence & remedy
Consequence: THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE09035 · Vehicle Stall/loss Motive Power
Opened Jul 17, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Power Train:manual Transmission
THE SUBJECT VEHICLES ARE EQUIPPED WITH DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS, WHICH FEATURE A 6-SPEED AUTOMATIC GEARBOX WITH TWO WET RUNNING CLUTCHES (DUAL CLUTCH) IN WHICH THE CLUTCH MECHANISM AND GEAR CHANGES ARE ELECTROHYDRAULICALLY OPERATED BY A MECHATRONIC CONTROL UNIT.THE DSG MECHATRONIC CONTROLLER INCLUDES EXTENSIVE SELF DIAGNOSTIC FUNCTIONS AND STRATEGIES TO ENSURE SAFE OPERATION AND PREVENT SYSTEM/COMPONENT DAMAGE IN THE EVENT OF COMPONENT FAILURES OR HARSH OPERATING CONDITIONS.THE BASIC HIERARCHY OF FAULT MODES INCLUDES SOME THAT ONLY RESULT IN THE STORAGE OF A DIAGNOSTIC TROUBLE CODE (DTC) AND CAUSE NO LOSS OF FUNCTION, SOME THAT STORE A DTC AND REDUCE VEHICLE OPERATION TO A LIMP HOME MODE, AND SOME THAT STORE A DTC AND CAUSE AN INTERRUPTION OF MOTIVE POWER (I.E., OPEN CLUTCH).THE DRIVER IS ALERTED TO THE LATTER TWO MODES BY THE DASH GEAR POSITION INDICATOR (PRNDS) FLASHING. ONE OF THE CONDITIONS THAT RESULTS IN INTERRUPTION OF MOTIVE POWER IS EXCESS GEARBOX TEMPERATURE.THE SYSTEM INITIALLY RESPONDS TO INCREASED GEARBOX TEMPERATURE BY RAMPING DOWN ENGINE TORQUE.IF THE TEMPERATURE KEEPS RISING THE MECHATRONIC UNIT RESPONDS BY OPENING THE CLUTCH.IN A DEFECT INFORMATION REPORT SUBMITTED TO NHTSA ON AUGUST 20, 2009, VOLKSWAGEN DESCRIBED A POTENTIAL DEFECT IN THE WIRING HARNESSES OF THE DSG GEARBOX TEMPERATURE SENSORS USED IN APPROXIMATELY 16,000 MODEL YEAR (MY) 2009 AND 2010 VOLKSWAGEN (EOS, JETTA AND GTI) AND AUDI (A3 AND TT/TT ROADSTER) VEHICLES EQUIPPED WITH DSG TRANSMISSIONS AND BUILT FROM SEPTEMBER 2008 THROUGH AUGUST 2009 (NHTSA RECALL NO. 09V-333, VOLKSWAGEN RECALL NO. 37E3/S7 AND AUDI RECALL NO 37E4/J7). VOLKSWAGEN PROVIDED THIS DESCRIPTION OF THE DEFECT, THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DSG MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED BY THE CONNECTOR SUPPLIER DURING A LIMITED PRODUCTION PERIOD.WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL.IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH.IN ADDITION, THE DEPRESS BRAKE PEDAL INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.IN HEAVY TRAFFIC, THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.VOLKSWAGEN ESTIMATED THAT LESS THAN ONE PERCENT OF THE RECALLED VEHICLES MAY CONTAIN THE DEFECT CONDITION. ODI IDENTIFIED 40 COMPLAINTS THAT APPEAR TO BE RELATED TO THE TEMPERATURE SENSOR DEFECT CONDITION DESCRIBED BY VOLKSWAGEN.VOLKSWAGEN RECEIVED 139 COMPLAINTS RELATED TO THE CONDITION, WITH 7 INVOLVING VEHICLES REPORTED TO ODI, RESULTING A 172 TOTAL COMPLAINTS TO ODI AND VOLKSWAGEN.ALL OF THESE COMPLAINTS INVOLVE THE MY 2009 AN 2010 VEHICLES SUBJECT TO RECALL 09V-333. ODI ALSO IDENTIFIED COMPLAINTS OF HARSH/JERKY SHIFTING IN SOME VOLKSWAGEN VEHICLES WITH DSG.VOLKSWAGEN ATTRIBUTED THIS CONDITION, WHICH TYPICALLY OCCURS AT VERY LOW SPEEDS, TO EXCESSIVE WEAR IN THE BUSHINGS OF THE TWO SOLENOID VALVES IN THE MECHATRONIC UNIT THAT CONTROL CLUTCH OPERATION.VOLKSWAGEN DOES NOT BELIEVE THAT THE THIS CONDITION IS A SAFETY DEFECT BECAUSE THE CHANGES IN SHIFT QUALITY DEVELOP GRADUALLY OVER TIME, DO NOT CAUSE A LOSS OF MOTIVE POWER AND HAVE NOT RESULTED IN ANY FATALITIES, INJURIES OR SERIOUS CRASHES (THERE WERE THREE REPORTED PROPERTY DAMAGE INCIDENTS RESULTING IN MINOR BODY DAMAGE IN VERY LOW SPEED, PARKING MANEUVERS).VOLKSWAGEN ADDRESSED THIS PROBLEM IN THE FIELD WITH A CUSTOMER SERVICE PROGRAM THAT INCLUDES THE REPLACEMENT OF POTENTIALLY AFFECTED MECHATRONIC UNITS AS WELL