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2009 Volkswagen Eos

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2009 Volkswagen Eos do not stand out strongly from the model-year median of 40.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

71 reports with mileage · 13 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports0 fire reports0 injury reports

Service Brakes complaints

22 reports
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Mileage unknown · Sep 9, 2023
Electrical SystemService BrakesVehicle Speed Control

All of my lights on the right side of my dashboard is on..the traction light, brake light,steering wheel light and the speedometer is acting iradical..I put new speed sensors on it and it still haven't fixed the problem..alot of mechanics say it's and electrical problem..I bought the car from flow Mazda dealership a couple years…

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All of my lights on the right side of my dashboard is on..the traction light, brake light,steering wheel light and the speedometer is acting iradical..I put new speed sensors on it and it still haven't fixed the problem..alot of mechanics say it's and electrical problem..I bought the car from flow Mazda dealership a couple years ago it's been sitting since then

NHTSA ODI #11543616

Mileage unknown · Jul 1, 2021
Service Brakes

The vehicle has exhibited intermittent ABS, ESC, and Brake light. Code check revealed intermittent communication errors with various parts of the ABS system including the control module. Diagnostics varied, undiagnosable due to intermittent activity and varying codes. April 2021, ABS, ESC, Brake light, codes indicate communica…

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The vehicle has exhibited intermittent ABS, ESC, and Brake light. Code check revealed intermittent communication errors with various parts of the ABS system including the control module. Diagnostics varied, undiagnosable due to intermittent activity and varying codes. April 2021, ABS, ESC, Brake light, codes indicate communication error with the ABS control module. Codes and light reset after being cleared, the vehicle was operational and drives with no detectable issues other than lights/ and possible non-operational ABS. 06/29/2021, 10 minutes into drive vehicle speedometer begins to dance from zero to operating speed, to total fault intermittently in interstate traffic on I-10 west into Houston at Channel View, braking begins to engage automatically/intermittently, loss of engine power, check engine/flashing brake light , vehicle narrowly avoids collision. Vehicle parked and restarted, driven back home with check engine and flashing brake light and intermittent speedometer, no drivability issues. 6/30/21 internet search for similar issues reveals an abundance of similar issues without drivability problems and 2017 recall# Part 473 Safety Recall Report 16V-913. I would call attention to pages 3 and page 4 of this recall 1.) Considering the events of 6/28 and page 3 of the recall under Chronology, Volkswagen appears to admit the problem, and with a thorough understanding of its own systems should openly acknowledge the ability of this system to cause dangerous drivability conditions. 2.) Page 4, Recall Schedule, Description of Recall, Indicates that VW has still to provide dealers and owners with notification of this issue. As an owner and knowledgeable professional in automotive service I can assure you as of 7/1/2021, nearly five years after VW acknowledged the issue in Dec. 2016 to the NHTSA, and 11 years after addressing the concern in production with the 2010 models, we have not been notified.

NHTSA ODI #11423072

113,000 miles · Nov 12, 2020
Electrical SystemService Brakes

THE ABS BRAKE INDICATOR LIGHT IS ON AND WHEN I TOOK IT TO A CERTIFIED EURO CAR MECHANIC HE SAID THAT 8 CODES SHOWED UP FOR THIS. HE ALSO SAID THAT THERE WAS A SAFETY RECALL 45F2 ON THIS. WHEN I TOOK MY VEHICLE TO THE VW DEALERSHIP IN PANAMA CITY, FL. THEY WERE EXTREMELY RUDE AND SAID THERE WAS NO RECALL FOR THIS VEHICLE. THEY…

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THE ABS BRAKE INDICATOR LIGHT IS ON AND WHEN I TOOK IT TO A CERTIFIED EURO CAR MECHANIC HE SAID THAT 8 CODES SHOWED UP FOR THIS. HE ALSO SAID THAT THERE WAS A SAFETY RECALL 45F2 ON THIS. WHEN I TOOK MY VEHICLE TO THE VW DEALERSHIP IN PANAMA CITY, FL. THEY WERE EXTREMELY RUDE AND SAID THERE WAS NO RECALL FOR THIS VEHICLE. THEY WOULD NOT TELL ME IF OR WHEN THE RECALL WAS COMPLETE, AND IF IT WAS COMPLETED AND THE SAME THING IS HAPPENING, THEN THERE IS STILL A PROBLEM WITH THE INITIAL RECALL THAT WAS NOT FIXED.

NHTSA ODI #11374273

120,000 miles · Jun 2, 2020
Electrical SystemService Brakes

WHILE DRIVING THE N,D, R, P, S STARTS FLASHING. IT CAN CAUSE THE VEHICLE TO SHIFT INTO NEUTRAL. *TR

NHTSA ODI #11326932

122,328 miles · Jan 17, 2020
Service Brakes

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED THAT HER ABS WARNING LIGHT HAD ILLUMINATED WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE WAS TAKEN TO HILEY VOLKSWAGEN OF ARLINGTON 1461 E INTERSTATE 20, ARLINGTON, TX 76018 (817) 575-6000 FOR A NHTSA RECALL REPAIR NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECT…

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TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED THAT HER ABS WARNING LIGHT HAD ILLUMINATED WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE WAS TAKEN TO HILEY VOLKSWAGEN OF ARLINGTON 1461 E INTERSTATE 20, ARLINGTON, TX 76018 (817) 575-6000 FOR A NHTSA RECALL REPAIR NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). A DIAGNOSTIC TEST WAS PERFORMED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT STATED THAT SHE WAS THEN GIVEN AN ESTIMATE OF $2,700.00 FOR AN UNSPECIFIED PUMP. THE CONTACT THEN TOOK THE VEHICLE TO AUTOBAHN VOLKSWAGEN FORT WORTH 2810 WHITE SETTLEMENT RD, FORT WORTH, TX 76107 WHERE SHE WAS INFORMED AGAIN THAT THERE WERE NO RECALLS ON THE VEHICLE AND GAVE HER THE SAME ESTIMATE AS THE PREVIOUS DEALER. THE MANUFACTURER WAS NOTIFIED AND SET UP BOTH APPOINTMENTS FOR THE VEHICLE TO BE SERVICED. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 122,328.

NHTSA ODI #11300146

103,000 miles · Jan 25, 2019
Electronic Stability Control (esc)Service Brakes

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING APPROXIMATELY 65 MPH, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE BRAKES STARTED TO HESITATE. THE CONTACT PULLED THE VEHICLE OFF THE ROAD. THE CONTACT STATED THAT THE FAILURE BEGAN APPROXIMATELY TWO MONTHS AGO AND HAD GOTTEN WORSE. THE VEHICLE W…

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TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING APPROXIMATELY 65 MPH, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE BRAKES STARTED TO HESITATE. THE CONTACT PULLED THE VEHICLE OFF THE ROAD. THE CONTACT STATED THAT THE FAILURE BEGAN APPROXIMATELY TWO MONTHS AGO AND HAD GOTTEN WORSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ABS CONTROL UNIT FAILED AND NEEDED REPLACEMENT. THE CONTACT PREVIOUSLY TOOK THE VEHICLE TO GUNTHER VOLKSWAGEN OF FT LAUDERDALE (1660 S STATE RD 7, FT LAUDERDALE, FL 33317) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL), BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

NHTSA ODI #11172090

20,169 miles · Apr 3, 2018
Service Brakes

ABS CONTROLLER FAILURE (STATIONARY) THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER RECALL, BUT THE FAILURE RECURRED.*JS

NHTSA ODI #11083072

Mileage unknown · Feb 17, 2018
Service Brakes

DEALER PERFORMED A FREE ABS SOFTWARE & MODULE UPDATE RECALL SERVICE BUT DIDN'T DO A GOOD JOB BECAUSE THE ABS WARNING LIGHT WENT ON AFTER I GOT THE CAR BACK. TURNS OUT THEY ONLY UPDATED THE SOFTWARE AND DIDN'T REPLACE THE MODULE SO THE ABS BRAKES DON'T WORK SINCE THE MODULE CAN'T SUPPORT THE NEW SOFTWARE. DEALER IS NOW TRYING TO …

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DEALER PERFORMED A FREE ABS SOFTWARE & MODULE UPDATE RECALL SERVICE BUT DIDN'T DO A GOOD JOB BECAUSE THE ABS WARNING LIGHT WENT ON AFTER I GOT THE CAR BACK. TURNS OUT THEY ONLY UPDATED THE SOFTWARE AND DIDN'T REPLACE THE MODULE SO THE ABS BRAKES DON'T WORK SINCE THE MODULE CAN'T SUPPORT THE NEW SOFTWARE. DEALER IS NOW TRYING TO CHARGE ME $2,000 TO REPLACE THE MODULE BECAUSE THE VW RECALL WARRANTY ONLY COVERS THE BILL IF THEY WERE ALL DONE ON THE SAME DAY. I STILL DON'T HAVE A WORKING CAR BACK BECAUSE OF IT. THEY KEEP REFERRING ME TO AN EXTENDED WARRANTY THAT I DON'T QUALIFY FOR INSTEAD OF THE PROBLEM AT HAND WHICH IS THAT THEY OFFERED ME A FREE RECALLS SERVICE AND NEVER GOT IT DONE RIGHT. PLEASE HELP ME RESOLVE THIS ISSUE SO I CAN GET MY WORKING CAR BACK. THEY SAID THEY CAN'T EVEN UNDO THE SOFTWARE UPDATE THAT CAUSED THIS ISSUE.

NHTSA ODI #11073417

66,000 miles · Dec 1, 2017
Electronic Stability Control (esc)Service BrakesSteeringCrash

MY 2009 EOS IS UNDER RECALL FOR THE ABS SYSTEM MALFUNCTIONING. I WAS NEVER INFORMED ABOUT THIS. I REPLACED MY BRAKES AS ONE MECHANIC THOUGHT BECAUSE THE ABS BRAKE LIGHT WENT ON - THAT WAS NEEDED. THE ABS LIGHT STILL STAYED ON. LAST WEEK THE ABS LIGHT AND AND ENGINE LIGHT AND BRAKE LIGHT WENT ON AND MY CAR LOST POWER AND CONTRO…

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MY 2009 EOS IS UNDER RECALL FOR THE ABS SYSTEM MALFUNCTIONING. I WAS NEVER INFORMED ABOUT THIS. I REPLACED MY BRAKES AS ONE MECHANIC THOUGHT BECAUSE THE ABS BRAKE LIGHT WENT ON - THAT WAS NEEDED. THE ABS LIGHT STILL STAYED ON. LAST WEEK THE ABS LIGHT AND AND ENGINE LIGHT AND BRAKE LIGHT WENT ON AND MY CAR LOST POWER AND CONTROL ON A BUSY HIGHWAY AT NIGHT LEAVING ME ON THE SIDE OF THE RODE IN DANGER AND HAD TO CALL AAA. VW WILL ONLY REPLACE ABS IF A "CERTAIN CODE" SHOWS UP WHICH THEY WILL NOT TELL YOU ABOUT TILL YOU PAY THE 150.00 DIAGNOSTIC FEE- THEN TELL YOU THE VEHICLE THAT HAS BEEN RECALLED IS NOT GOING TO BE REPAIRED FREE OF CHARGE. IN FACT- IT WILL COST 2700.00 TO REPLACE THE ENTIRE ABS SYSTEM - WHICH NEEDS REPLACING- BUT ONLY IF IT ACCEPTS THE COMPUTER UPDATING SYSTEM. WHICH IS BROKEN BECAUSE IT IS A FAULTY ABS. VW ADMITTED THAT IT WAS BECAUSE OF A INCORRECT SOLDER COMPOUND- WHICH CAN CAUSE CRACKING IN THE ENTIRE SYSTEM WHICH CAUSE SUFFICIENT ELECTRICAL POWER TO FLOW. YET- THEY WILL NOT PAY FOR THE ABS CONTROL MODULE TO BE REPLACED???? ONLY THING THEY WILL FIX IS THE COMPUTER UPDATING SYSTEM- WHICH WILL NOT UPDATE IF THE UNIT IS BROKEN- WHICH THEY CAUSED BECAUSE OF A FAULTY UNIT. THEY WILL NOT REPAIR THE ABS UNIT WHICH IS BROKEN BECAUSE OF THE DEFECT??? THIS CAUSED MY CAR TO CRASH INTO A POLE- AND ALSO I HAD TO REPLACE THE ABS UNIT WHICH COSTS 1400.00 - NOW I FIND OUT THIS WAS A RECALL AFTER THE FACT. I WENT TO FORUMS AND FOUND AT LEAST 20 OTHERS WIT THE SAME ISSUE AND THEY ARE NOT COVERED??????? THIS IS NOT OKAY AND I WORK FOR ABC AND WILL MAKE THIS A HUGE DEAL JUST LIKE THE OTHER SCANDAL THEY ARE BARELY RECOVERING FROM- YOU GUYS NEED TO DO SOMETHING. I COULD HAVE DIED AND THEY ARE DOING NOTHING AND NOT COMPENSATING ON MY RECALLED CAR. HOW CAN THIS HAPPEN.

NHTSA ODI #11051636

70,000 miles · Nov 10, 2017
Service Brakes

VOLKSWAGEN REFUSED TO REMEDY THE ABS DEFECT WHOSE SYMPTOMS WERE CONSISTENT WITH NHTSA RECALL NUMBER 16V9133. A LETTER TO THE PRESIDENT OF VOLKSWAGEN OF AMERICA IS ENCLOSED. ONLY APOLOGIES, BUT NO SUBSTANTIVE ACTION, RESULTED.

NHTSA ODI #11045187

Official recalls

2

16V913000 · Electronic Stability Control (esc); Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip

Dec 20, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.

Consequence & remedy

Consequence: A loss of vehicle control can increase the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.

Additional source detail variants (2)

Electronic Stability Control (esc)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.

Consequence: A loss of vehicle control can increase the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.

Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.

Consequence: A loss of vehicle control can increase the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.

09V333000 · Power Train:automatic Transmission

Aug 20, 2009

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.

Consequence & remedy

Consequence: THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy: VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE09035 · Vehicle Stall/loss Motive Power

Opened Jul 17, 2009 · Closed Nov 19, 2009

Status: closed (inferred from source dates) · Power Train:manual Transmission

THE SUBJECT VEHICLES ARE EQUIPPED WITH DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS, WHICH FEATURE A 6-SPEED AUTOMATIC GEARBOX WITH TWO WET RUNNING CLUTCHES (DUAL CLUTCH) IN WHICH THE CLUTCH MECHANISM AND GEAR CHANGES ARE ELECTROHYDRAULICALLY OPERATED BY A MECHATRONIC CONTROL UNIT.THE DSG MECHATRONIC CONTROLLER INCLUDES EXTENSIVE SELF DIAGNOSTIC FUNCTIONS AND STRATEGIES TO ENSURE SAFE OPERATION AND PREVENT SYSTEM/COMPONENT DAMAGE IN THE EVENT OF COMPONENT FAILURES OR HARSH OPERATING CONDITIONS.THE BASIC HIERARCHY OF FAULT MODES INCLUDES SOME THAT ONLY RESULT IN THE STORAGE OF A DIAGNOSTIC TROUBLE CODE (DTC) AND CAUSE NO LOSS OF FUNCTION, SOME THAT STORE A DTC AND REDUCE VEHICLE OPERATION TO A LIMP HOME MODE, AND SOME THAT STORE A DTC AND CAUSE AN INTERRUPTION OF MOTIVE POWER (I.E., OPEN CLUTCH).THE DRIVER IS ALERTED TO THE LATTER TWO MODES BY THE DASH GEAR POSITION INDICATOR (PRNDS) FLASHING. ONE OF THE CONDITIONS THAT RESULTS IN INTERRUPTION OF MOTIVE POWER IS EXCESS GEARBOX TEMPERATURE.THE SYSTEM INITIALLY RESPONDS TO INCREASED GEARBOX TEMPERATURE BY RAMPING DOWN ENGINE TORQUE.IF THE TEMPERATURE KEEPS RISING THE MECHATRONIC UNIT RESPONDS BY OPENING THE CLUTCH.IN A DEFECT INFORMATION REPORT SUBMITTED TO NHTSA ON AUGUST 20, 2009, VOLKSWAGEN DESCRIBED A POTENTIAL DEFECT IN THE WIRING HARNESSES OF THE DSG GEARBOX TEMPERATURE SENSORS USED IN APPROXIMATELY 16,000 MODEL YEAR (MY) 2009 AND 2010 VOLKSWAGEN (EOS, JETTA AND GTI) AND AUDI (A3 AND TT/TT ROADSTER) VEHICLES EQUIPPED WITH DSG TRANSMISSIONS AND BUILT FROM SEPTEMBER 2008 THROUGH AUGUST 2009 (NHTSA RECALL NO. 09V-333, VOLKSWAGEN RECALL NO. 37E3/S7 AND AUDI RECALL NO 37E4/J7). VOLKSWAGEN PROVIDED THIS DESCRIPTION OF THE DEFECT, THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DSG MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED BY THE CONNECTOR SUPPLIER DURING A LIMITED PRODUCTION PERIOD.WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL.IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH.IN ADDITION, THE DEPRESS BRAKE PEDAL INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.IN HEAVY TRAFFIC, THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.VOLKSWAGEN ESTIMATED THAT LESS THAN ONE PERCENT OF THE RECALLED VEHICLES MAY CONTAIN THE DEFECT CONDITION. ODI IDENTIFIED 40 COMPLAINTS THAT APPEAR TO BE RELATED TO THE TEMPERATURE SENSOR DEFECT CONDITION DESCRIBED BY VOLKSWAGEN.VOLKSWAGEN RECEIVED 139 COMPLAINTS RELATED TO THE CONDITION, WITH 7 INVOLVING VEHICLES REPORTED TO ODI, RESULTING A 172 TOTAL COMPLAINTS TO ODI AND VOLKSWAGEN.ALL OF THESE COMPLAINTS INVOLVE THE MY 2009 AN 2010 VEHICLES SUBJECT TO RECALL 09V-333. ODI ALSO IDENTIFIED COMPLAINTS OF HARSH/JERKY SHIFTING IN SOME VOLKSWAGEN VEHICLES WITH DSG.VOLKSWAGEN ATTRIBUTED THIS CONDITION, WHICH TYPICALLY OCCURS AT VERY LOW SPEEDS, TO EXCESSIVE WEAR IN THE BUSHINGS OF THE TWO SOLENOID VALVES IN THE MECHATRONIC UNIT THAT CONTROL CLUTCH OPERATION.VOLKSWAGEN DOES NOT BELIEVE THAT THE THIS CONDITION IS A SAFETY DEFECT BECAUSE THE CHANGES IN SHIFT QUALITY DEVELOP GRADUALLY OVER TIME, DO NOT CAUSE A LOSS OF MOTIVE POWER AND HAVE NOT RESULTED IN ANY FATALITIES, INJURIES OR SERIOUS CRASHES (THERE WERE THREE REPORTED PROPERTY DAMAGE INCIDENTS RESULTING IN MINOR BODY DAMAGE IN VERY LOW SPEED, PARKING MANEUVERS).VOLKSWAGEN ADDRESSED THIS PROBLEM IN THE FIELD WITH A CUSTOMER SERVICE PROGRAM THAT INCLUDES THE REPLACEMENT OF POTENTIALLY AFFECTED MECHATRONIC UNITS AS WELL