NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
47 reports22,500 miles · Sep 3, 2009
Power Train
2008 VW EOS DSG AUTOMATIC TRANSMISSION HAS SAME ISSUES AS REPORTED BY OTHER DRIVERS ON NEWER MODELS. THE BIGGEST SAFETY HAZARD ARE DELAYS IN SHIFTING GEARS CRUCIAL FOR LANE CHANGING AND PASSING. AT WORST VEHICLE SEEMS TO RUN OUT OF STEAM OR NOT BE 100 PERCENT THERE. I HAVE OWNED ANOTHER VW WITH DSG AND THOSE SYMPTOMS WERE NEV…
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2008 VW EOS DSG AUTOMATIC TRANSMISSION HAS SAME ISSUES AS REPORTED BY OTHER DRIVERS ON NEWER MODELS. THE BIGGEST SAFETY HAZARD ARE DELAYS IN SHIFTING GEARS CRUCIAL FOR LANE CHANGING AND PASSING. AT WORST VEHICLE SEEMS TO RUN OUT OF STEAM OR NOT BE 100 PERCENT THERE. I HAVE OWNED ANOTHER VW WITH DSG AND THOSE SYMPTOMS WERE NEVER PRESENT. THE PROBLEMS ARE ON AND OFF. CAR HAS NEVER STALLED BUT MOST OF THE INCIDENTS INVOLVED DELAYED SHIFT AND LOSS OF POWER. *TR
NHTSA ODI #10282797
4,800 miles · Sep 2, 2009
Power Train
CAR SURGES AND BUCKS AT LOW SPEEDS, SOMETIMES WHEN ACCELERATING FROM A STOP IN DRIVE, ALWAYS WHEN BACKING UP A SLIGHT INCLINE IN REVERSE. *TR
NHTSA ODI #10282628
1,100 miles · Sep 1, 2009
EquipmentPower Train
MAR 08 LEASED 08 VW EOS/ MAY 08 DRIVING HOME (1100 MILES ON CAR) TURNED INTO SUBDIVISION GOING UP HILL CAR JUST STOPPED. HAD TO BE TOWED TO DEALERSHIP, THEY JUST SAID THERE WAS A PROBLEM WITH THE TRANSMISSION AND GAVE ME RENTAL AND THEN CALLED AND ADVISED THAT THEY WOULD GIVE ME A NEW 08 EOS BUT IT WOULD HAVE TO B ORDERED. TH…
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MAR 08 LEASED 08 VW EOS/ MAY 08 DRIVING HOME (1100 MILES ON CAR) TURNED INTO SUBDIVISION GOING UP HILL CAR JUST STOPPED. HAD TO BE TOWED TO DEALERSHIP, THEY JUST SAID THERE WAS A PROBLEM WITH THE TRANSMISSION AND GAVE ME RENTAL AND THEN CALLED AND ADVISED THAT THEY WOULD GIVE ME A NEW 08 EOS BUT IT WOULD HAVE TO B ORDERED. THEY REPAIRED THE ORIGINAL EOS AND I DROVE IT UNTIL AUG 08 WHEN I WAS GIVEN A NEW 08 EOS. AT ABOUT 4000 THE CAR STARTED LUNGING, JERKING EITHER FORWARD OR BACK AND IF I WAS STOPPED ON A HILL I COULD NOT PULL OUT WITHOUT USING GAS AND BRAKE TO KEEP FROM DRIFTING BACK. TOOK IT IN FOR 5000 MILE CHECK UP AND ADVISED THEM OF THE PROBLEMS -- THEY PUT IN A NEW TRANSMISSION. I NOW HAVE 8800 MILES ON THE VEHICLE WITH THE REPLACED TRANSMISSION SO IN ESSENCE MAY 4,000 MILES ON THAT TRANSMISSION AND IT IS BEGINNING TO POWER UP BY WITHOUT MY ACTUALLY PUSHING ON THE GAS PEDAL AND SOME JERKING. I AM DUE FOR THE 10,000 MILES CHECK UP AND I DON'T KNOW WHAT TO EXPECT. I AM AFRAID TO DRIVE THIS CAR AND I NEVER USE IT TO GO FURTHER THAN ABOUT 20 MILES FROM HOME. I DON'T KNOW WHAT RECOURSE I HAVE. I HAVE ANOTHER 12 MONTHS ON THE LEASE! I HAVE NO COMPLAINT WITH THE DEALERSHIP - THEY HAVE TREATED ME VERY WELL I AM JUST REPORTING FOR YOUR INFORMATION ONLY SINCE I HAVE HAD 2 VEHICLES . I HAVE 2 VIN NUMBERS I DON'T HAVE THEM AVAILABLE AT THE MOMENT. *TR
NHTSA ODI #10282537
17,943 miles · Aug 28, 2009
Power Train
PURCHASED 2008 VW EOX ON 09/11/2009. CAR WOULD BRIEFLY STALL-OUT AND POP INTO GEAR WHEN ACCELERATING INTO TRAFFIC FROM A STOP. 02/12/08 - DEALER COULD NOT DUPLICATE OR FIND ERROR CODES. 12/16/08 - CAR HAS BECOME WORSE, STALLS MORE OFTEN, ROLLS BACKWARDS, BANGS - DEALER COULD NOT DUPLICATE OR FIND ERROR CODES. 03/18/09 - AFTE…
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PURCHASED 2008 VW EOX ON 09/11/2009. CAR WOULD BRIEFLY STALL-OUT AND POP INTO GEAR WHEN ACCELERATING INTO TRAFFIC FROM A STOP. 02/12/08 - DEALER COULD NOT DUPLICATE OR FIND ERROR CODES. 12/16/08 - CAR HAS BECOME WORSE, STALLS MORE OFTEN, ROLLS BACKWARDS, BANGS - DEALER COULD NOT DUPLICATE OR FIND ERROR CODES. 03/18/09 - AFTER ALMOST HAVING AN ACCIDENT FROM THE TRANSMISSION FAILURE, DEALER SCANS AND FOUND NO FAILURE RECORDS - UNABLE TO DUPLICATE. 07/07/09 - DEALER WAS ABLE TO VERIFY PROBLEM BY TEST DRIVING - 07/31/09 - DEALER REPLACED MECHATRONICS UNIT. THE CAR DROVE BETTER THAN EVER AFTER THE REPLACEMENT. YESTERDAY 08/27/09 CAR STALLED LURCHED, BANGED, AND SLIPPED THROUGH GEARS WHEN ACCELERATING FROM A STOP INTO TRAFFIC. NARROWLY MISSED HAVING AN ACCIDENT. *TR
NHTSA ODI #10282043
15,000 miles · Aug 26, 2009
Power Train
I OWN A 2008 VOLKSWAGEN EOS. EXPERIENCED UNEVEN, LURCHING, AND LABORED SHIFTING STARTING OUT FROM A DEAD STOP IN DRIVE OR REVERSE. TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THAT THE MECHATRONICS UNIT HAD GONE OUT. THE DEALERSHIP (NORTHPOINT VOLKSWAGEN OF NORTH LITTLE ROCK) WILL NOT RETURN ANY PHONE CALLS. MY HUSBAND HAD TO …
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I OWN A 2008 VOLKSWAGEN EOS. EXPERIENCED UNEVEN, LURCHING, AND LABORED SHIFTING STARTING OUT FROM A DEAD STOP IN DRIVE OR REVERSE. TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THAT THE MECHATRONICS UNIT HAD GONE OUT. THE DEALERSHIP (NORTHPOINT VOLKSWAGEN OF NORTH LITTLE ROCK) WILL NOT RETURN ANY PHONE CALLS. MY HUSBAND HAD TO DRIVE 30 MINUTES TODAY TO GO TO THE DEALERSHIP IN PERSON. THEY TOLD HIM THE PART WAS ON BACKORDER AND GAVE NO INDICATION OF A TIMEFRAME WHEN THE CAR WOULD BE FINISHED. *TR
NHTSA ODI #10281897
952 miles · Jul 31, 2009
Power Train
VEHICLE PURCHASED ON 02 SEPT 2008. HAVE HAD CONTINUOUS PROBLEMS WITH THE TRANSMISSION KICKING, STALLING, LURCHING, ROLLING BACK. HAVE TAKEN TO DEALER AT 952, 5632, AND 10171 MILES. DEALER STATED THAT THEY COULD NOT RECREATE AND NO ERRORS WERE FOUND DURING TESTING. RECENTLY CAR STALLED GOING INTO TRAFFIC AND CAME VERY CLOSE …
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VEHICLE PURCHASED ON 02 SEPT 2008. HAVE HAD CONTINUOUS PROBLEMS WITH THE TRANSMISSION KICKING, STALLING, LURCHING, ROLLING BACK. HAVE TAKEN TO DEALER AT 952, 5632, AND 10171 MILES. DEALER STATED THAT THEY COULD NOT RECREATE AND NO ERRORS WERE FOUND DURING TESTING. RECENTLY CAR STALLED GOING INTO TRAFFIC AND CAME VERY CLOSE TO CAUSING AN ACCIDENT. LAST TIME IN @ 15,845 MILES DEALER ORDERED NEW MECHATRON UNIT. *TR
NHTSA ODI #10278857
500 miles · Jul 28, 2009
Power Train
TRANSMISSION STUTTERS ERRATICALLY FROM DEAD STOP AND REVERSE. HESITATION AND THEN SURGE IN ACCELERATION THAT CAN BE DANGEROUS IN CLOSE QUARTERS WITH OTHER OBJECTS OR VEHICLES. I NOTICED THE PROBLEM AS SOON AS I TOOK DELIVERY OF THE CAR IN JUNE, 2008, BUT IT SEEMS TO BE GETTING WORSE AND MORE DANGEROUS. *TR
NHTSA ODI #10278574
17,000 miles · Jul 25, 2009
Power Train
2008 VW EOS LUX. WHEN NEW, THE VEHICLE WAS GREAT, AND THEN WE EXPERIENCED WHAT FELT LIKE RUNNING OVER A SPEED BUMP WHEN ACCELERATING FROM A STOP; AT AROUND 25-30 MPH, THE SHIFT IS VERY HARSH AND THE CAR SEEMS TO MOMENTARILY LOSE POWER. THE DEALER "REFLASHED" THE CAR, WHICH SEEM TO SOLVE THE PROBLEM, BUT IT CAME BACK. THEY THE…
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2008 VW EOS LUX. WHEN NEW, THE VEHICLE WAS GREAT, AND THEN WE EXPERIENCED WHAT FELT LIKE RUNNING OVER A SPEED BUMP WHEN ACCELERATING FROM A STOP; AT AROUND 25-30 MPH, THE SHIFT IS VERY HARSH AND THE CAR SEEMS TO MOMENTARILY LOSE POWER. THE DEALER "REFLASHED" THE CAR, WHICH SEEM TO SOLVE THE PROBLEM, BUT IT CAME BACK. THEY THEN REPLACED THE MECHATRONICS UNIT, BUT THE PROBLEM PERSISTS. WHEN PULLING ONTO A BUSY STREET THIS PROBLEM IS AN ACCIDENT WAITING TO HAPPEN. *TR
NHTSA ODI #10278278
5,000 miles · Jul 25, 2009
Power Train
I PURCHASED A 2008 VW EOS LUX 2.0T WITH DSG TRANSMISSION IN SEPTEMBER 2007. ALMOST FROM THE TIME OF PURCHASE I EXPERIENCED ANTIC BEHAVIOR FROM THE TRANSMISSION WHICH I INITIALLY DISMISSED BECAUSE I KNEW IT WAS A NEW KIND OF TRANSMISSION THAT I WASN'T USED TO. MY PROBLEMS CONSISTED OF SURGING, ROUGH SHIFTS AND A COMPLETE LOSS O…
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I PURCHASED A 2008 VW EOS LUX 2.0T WITH DSG TRANSMISSION IN SEPTEMBER 2007. ALMOST FROM THE TIME OF PURCHASE I EXPERIENCED ANTIC BEHAVIOR FROM THE TRANSMISSION WHICH I INITIALLY DISMISSED BECAUSE I KNEW IT WAS A NEW KIND OF TRANSMISSION THAT I WASN'T USED TO. MY PROBLEMS CONSISTED OF SURGING, ROUGH SHIFTS AND A COMPLETE LOSS OF POWER WHEN ATTEMPTING FROM A DEAD STOP. THIS LATTER CONDITION WAS THE MOST DANGEROUS AS I WOULD BE PUTTING MY FOOT DOWN FOR POWER (FOR INSTANCE, ACCELERATING INTO FAST MOVING TRAFFIC) AND THE POWER WOULD JUST DISAPPEAR COMPLETELY AND THE CAR WOULD HEDGE AND BALK. MY VW DEALER HAS SEEN MY CAR 5-6 TIMES NOW FOR REPEATED TRANSMISSION ISSUES. THEY REPLACED A MECHATRONICS UNIT IN FEBRUARY 2008. THEN THEY REPLACED THE DUAL CLUTCH PACKS LATER THAT YEAR. THIS YEAR THEY REPLACED THE MECHATRONICS UNIT AGAIN WHEN THEY DETERMINED THAT THE FIRST REPLACEMENT UNIT WAS FROM A MANUFACTURING RUN OF UNITS THAT WERE KNOWN TO BE FAULTY. I'D SAY THAT AFTER THIS RECENT FIX THE TRANSMISSION IS ABOUT 95% OF NORMAL. I STILL EXPERIENCE AWKWARD SHIFTS FROM TIME TO TIME. IT IS WORTH NOTING THAT THESE PERSISTENT PROBLEMS WERE EXTREMELY DIFFICULT TO DIAGNOSE BECAUSE THEY WERE OFTEN INTERMITTENT AND THERE WERE NO COMPUTER FAULT CODES RECORDED BY THE CAR'S DIAGNOSTICS. IT WAS ONLY THROUGH THE PATIENCE AND PERSISTENCE OF THE SERVICE DEPARTMENT AT MY VW DEALER THAT THE PROBLEMS WERE EVENTUALLY DIAGNOSED AND REMEDIED. AS IT HAPPENED, THE MOST DANGEROUS CONDITION (THE DRAMATIC MOMENTARY LOSS OF POWER WHEN ACCELERATING HARD) WAS DETERMINED TO NOT BE A RESULT OF THE TRANSMISSION BUT FROM A FAULTY BRAKE SWITCH. THIS SWITCH IS RESPONSIBLE FOR PROTECTING THE TRANSMISSION BY NOT ALLOWING THE TRANSMISSION TO BE REVVED TOO HIGH WHEN THE BRAKES WERE STILL ON. THE SWITCH ON MY CAR WAS DELAYED IN TELLING THE COMPUTER ON MY CAR THAT I HAD TAKEN MY FOOT OFF THE BRAKE AND WANTED POWER. THE SWITCH WAS REPLACED AND THE HEDGING/LOSS OF POWER FROM A DEAD STOP WENT AWAY. *TR
NHTSA ODI #10278265
1,000 miles · Jul 24, 2009
Power Train
I HAVE A 2008 VW EOS WITH A DSG TRANSMISSION. EITHER ACCELERATING FROM A STOP OR ACCELERATING FROM A SLOWER SPEED (SUCH AS PASSING OR BLENDING INTO TRAFFIC) ALL POWER TO THE WHEELS IS LOST FOR BETWEEN 1 AND 5 SECONDS, THE CAR NOT ONLY DOES NOT ACCELERATE IT SLOWS DOWN SIGNIFICANTLY. THIS DOES NOT HAPPEN OFTEN, PERHAPS ONCE OR …
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I HAVE A 2008 VW EOS WITH A DSG TRANSMISSION. EITHER ACCELERATING FROM A STOP OR ACCELERATING FROM A SLOWER SPEED (SUCH AS PASSING OR BLENDING INTO TRAFFIC) ALL POWER TO THE WHEELS IS LOST FOR BETWEEN 1 AND 5 SECONDS, THE CAR NOT ONLY DOES NOT ACCELERATE IT SLOWS DOWN SIGNIFICANTLY. THIS DOES NOT HAPPEN OFTEN, PERHAPS ONCE OR TWICE A MONTH, BUT IT IS BOTH DANGEROUS AND FRIGHTENING. I SIMPLY CANNOT DEPEND ON THE CAR TO REACT CONSISTENTLY. THIS IS NOT JUST A VERY MOMENTARY TURBO LAG OR TRANSMISSION SHIFT. THE DEALER HAS LOOKED INTO THE PROBLEM, BUT I WAS UNABLE TO REPLICATE THE PROBLEM. THEY ALSO SAID THAT WITHOUT AN ERROR CODE BEING THROWN, THERE WAS NOTHING FOR THEM TO DO. I PUT DOWN A DATE OF INCIDENT REQUIRED BY YOUR SYSTEM, BUT IT IS AN ONGOING, INTERMITTENT PROBLEM. *TR
NHTSA ODI #10278234
NHTSA investigations
1PE09035 · Vehicle Stall/loss Motive Power
Opened Jul 17, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Power Train:manual Transmission
THE SUBJECT VEHICLES ARE EQUIPPED WITH DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS, WHICH FEATURE A 6-SPEED AUTOMATIC GEARBOX WITH TWO WET RUNNING CLUTCHES (DUAL CLUTCH) IN WHICH THE CLUTCH MECHANISM AND GEAR CHANGES ARE ELECTROHYDRAULICALLY OPERATED BY A MECHATRONIC CONTROL UNIT.THE DSG MECHATRONIC CONTROLLER INCLUDES EXTENSIVE SELF DIAGNOSTIC FUNCTIONS AND STRATEGIES TO ENSURE SAFE OPERATION AND PREVENT SYSTEM/COMPONENT DAMAGE IN THE EVENT OF COMPONENT FAILURES OR HARSH OPERATING CONDITIONS.THE BASIC HIERARCHY OF FAULT MODES INCLUDES SOME THAT ONLY RESULT IN THE STORAGE OF A DIAGNOSTIC TROUBLE CODE (DTC) AND CAUSE NO LOSS OF FUNCTION, SOME THAT STORE A DTC AND REDUCE VEHICLE OPERATION TO A LIMP HOME MODE, AND SOME THAT STORE A DTC AND CAUSE AN INTERRUPTION OF MOTIVE POWER (I.E., OPEN CLUTCH).THE DRIVER IS ALERTED TO THE LATTER TWO MODES BY THE DASH GEAR POSITION INDICATOR (PRNDS) FLASHING. ONE OF THE CONDITIONS THAT RESULTS IN INTERRUPTION OF MOTIVE POWER IS EXCESS GEARBOX TEMPERATURE.THE SYSTEM INITIALLY RESPONDS TO INCREASED GEARBOX TEMPERATURE BY RAMPING DOWN ENGINE TORQUE.IF THE TEMPERATURE KEEPS RISING THE MECHATRONIC UNIT RESPONDS BY OPENING THE CLUTCH.IN A DEFECT INFORMATION REPORT SUBMITTED TO NHTSA ON AUGUST 20, 2009, VOLKSWAGEN DESCRIBED A POTENTIAL DEFECT IN THE WIRING HARNESSES OF THE DSG GEARBOX TEMPERATURE SENSORS USED IN APPROXIMATELY 16,000 MODEL YEAR (MY) 2009 AND 2010 VOLKSWAGEN (EOS, JETTA AND GTI) AND AUDI (A3 AND TT/TT ROADSTER) VEHICLES EQUIPPED WITH DSG TRANSMISSIONS AND BUILT FROM SEPTEMBER 2008 THROUGH AUGUST 2009 (NHTSA RECALL NO. 09V-333, VOLKSWAGEN RECALL NO. 37E3/S7 AND AUDI RECALL NO 37E4/J7). VOLKSWAGEN PROVIDED THIS DESCRIPTION OF THE DEFECT, THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DSG MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED BY THE CONNECTOR SUPPLIER DURING A LIMITED PRODUCTION PERIOD.WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL.IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH.IN ADDITION, THE DEPRESS BRAKE PEDAL INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.IN HEAVY TRAFFIC, THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.VOLKSWAGEN ESTIMATED THAT LESS THAN ONE PERCENT OF THE RECALLED VEHICLES MAY CONTAIN THE DEFECT CONDITION. ODI IDENTIFIED 40 COMPLAINTS THAT APPEAR TO BE RELATED TO THE TEMPERATURE SENSOR DEFECT CONDITION DESCRIBED BY VOLKSWAGEN.VOLKSWAGEN RECEIVED 139 COMPLAINTS RELATED TO THE CONDITION, WITH 7 INVOLVING VEHICLES REPORTED TO ODI, RESULTING A 172 TOTAL COMPLAINTS TO ODI AND VOLKSWAGEN.ALL OF THESE COMPLAINTS INVOLVE THE MY 2009 AN 2010 VEHICLES SUBJECT TO RECALL 09V-333. ODI ALSO IDENTIFIED COMPLAINTS OF HARSH/JERKY SHIFTING IN SOME VOLKSWAGEN VEHICLES WITH DSG.VOLKSWAGEN ATTRIBUTED THIS CONDITION, WHICH TYPICALLY OCCURS AT VERY LOW SPEEDS, TO EXCESSIVE WEAR IN THE BUSHINGS OF THE TWO SOLENOID VALVES IN THE MECHATRONIC UNIT THAT CONTROL CLUTCH OPERATION.VOLKSWAGEN DOES NOT BELIEVE THAT THE THIS CONDITION IS A SAFETY DEFECT BECAUSE THE CHANGES IN SHIFT QUALITY DEVELOP GRADUALLY OVER TIME, DO NOT CAUSE A LOSS OF MOTIVE POWER AND HAVE NOT RESULTED IN ANY FATALITIES, INJURIES OR SERIOUS CRASHES (THERE WERE THREE REPORTED PROPERTY DAMAGE INCIDENTS RESULTING IN MINOR BODY DAMAGE IN VERY LOW SPEED, PARKING MANEUVERS).VOLKSWAGEN ADDRESSED THIS PROBLEM IN THE FIELD WITH A CUSTOMER SERVICE PROGRAM THAT INCLUDES THE REPLACEMENT OF POTENTIALLY AFFECTED MECHATRONIC UNITS AS WELL