2015 Volkswagen Cc

ON OCT 1, 2017 RECEIVED A RECALL NOTICE FROM VW. RECALL 20AE FUEL PUMP CONTROL MODULE. NHTSA 17V509. TODAY IS APRIL 10, 2018 & VW ADVISES THEY DO NOT HAVE THE PARTS TO FIX THIS RECALL. IN THE MEANTIME BECAUSE OF THIS ISSUE MY BATTERY CONTINUES TO DRAIN AND I HAVE ALREADY REPLACED 2 BATTERIES SINCE I HAVE OWNED THE CAR. ALSO I WANT TO BE REIMBURSED FOR MY LAST BATTERY PURCHASE. CAN U HELP?

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO REMEDY THE VEHICLE WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. OWENS MURPHY VOLKSWAGEN (25 COLONEL GLENN PLAZA DRIVE C, LITTLE ROCK, AR 72210, (501) 508-2281) CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WE PURCHASED THE CC IN APRIL OF 2016, AND WE HAVE HAD TO TAKE THE CAR IN TWICE FOR THE CLOCK SPRING WHICH IN LOCATED IN THE STEERING WHEEL THIS CAUSIES THE HORN TO MALFUNCTION AND NOT WORK. I'M NOT SURE WHAT HAPPENED WHEN THIS OCCURRED THE FIRST TIME BUT THE SECOND TIME THIS OCCURRED I WAS LEAVING HOME AND STARTED THE VEHICLE AND WHEN I TURNED THE WHEEL IT MADE A WEIRD NOISE(I WAS BACKING OUT OF THE GARAGE) I KNEW IMMEDIATELY WHAT WAS WRONG BECAUSE THIS HAPPENED PREVIOUS AND I CHECKED THE HORN AND IT WAS NO LONGER WORKING.

THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. IN ADDITION TO TAKATA RECALL

TL-CONTACT OWNS A 2015 VOLKSWAGON CC.... CONTACT STATED RECALL LETTER WAS FOR FUEL PUMP FLANGE PIECE. CONTACT STATED SHE HAD CALLED VOLKSWAGON OF AMERICA TWICE. DEALERSHIP HAD STATED THEY DO NOT HAVE PARTS TO FIX FUEL PUMP. VOLKSWAGON OF AMERICA ALSO HAD STATED THEY ARE DETERMINING WHAT PARTS NEED TO BE REPLACED. CONTACT SPOKE WITH VOLKSWAGON MANUFACTURER .. REPRESENTATIBE BY THE NAME OF JACKSON... STATED THAT THEY HAVENT DETERMINED WHAT THE PROBLEM IS WITH THE FUEL PUMP. CONTACT WANTED NUMBER TO FEDERAL TRADE COMMISSION AT 202-326-2222 1RECALLSASSOCIATED WITH THIS VINMANUFACTURER RECALL NUMBER20AE NHTSA RECALL NUMBER17V509 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. SAFETY RISKA LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. REMEDYREPLACE THE FUEL PUMP CONTROL MODULE AND RELOCATE IT WITHIN THE VEHICLE. MANUFACTURER'S NOTES IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. CONTACT WAS ADVISED TO CONTACT VOLKSWAGON AT 800-822-8987 CB

LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION ON CITY STREET AND LOSS OF POWER FROM STATIONARY POSITION AT RED TRAFFIC LIGHT TO A IN MOTION GREEN LIGHT PRESSED ON PEDAL WITH NO MOTION. THIS HAPPENED FROM THE DAY I PURCHASED THE CAR WHILE SALESMAN WAS IN THE CAR EXPLAINING THE CARS SPECIFICATIONS . WHEN IT HAPPENED HE SAID ITS PART OF THE NEXT FEATURE OF CAR. HE ASKED ME TO LEAVE THE CAR IN A STATIONARY POSITION ON INCLINE AND REMOVE MY FOOT OFF THE BRAKE AND ALLOW THE CAR CATCH GEAR WITHOUT PRESSING ON THE GAS PEDAL THAT IT DROVE UP ON ITS POWER AND NOT MINE. SHOOK MY HEAD AND SAID "I ALREADY BOUGHT THE CAR AND CARS HAVE BEEN DOING THE INCLINE COSTING A LONG TIME, WHAT ARE YOU NOT TELLING ME?" IT SEEMED THAT HE WAS AVOIDING WHAT HAPPENED WHEN WE LOST POWER. IT HAPPENED THE SAME DAY THEY WERE GIVING ME THE KEYS AND ITS BEEN HAPPENING EVER SINCE BUT IT SKIPS A COUPLE OF WEEKS OR DAYS 2015-2017

ROAD NOISE AT 60MPH MADE ME INQUIRE AT MY 2 YEAR MAINTENANCE EVENT. MY CAR ONLY HAVE 16000 MILES AND THERE IS UNEVEN WEAR AND CUPPING IN THE REAR TIRES, PER THE DEALERSHIP. THEY SAID THERE IS NOTHING THEY CAN DO ABOUT IT (WITHOUT ME PAYING FOR IT). AFTER SEARCHING THE INTERNET I HAVE FOUND NUMEROUS CASES OF VW CC OWNERS COMPLAINING ABOUT THE PROBLEM ONLY FOR VW TO DO NOTHING. IT IS A SYSTEMIC PROBLEM WITH HOW VW SETS UP THEIR SUSPENSIONS WHICH IS LEADING TO POOR TIRE WEAR AND CUPPING. THE SUSPENSION IS NOT SET UP PROPERLY FROM NEW, AND IT TAKES EVERY OWNER 10-20K MILES, A NEW SET OF TIRES, AND AN ALIGNMENT TO REMEDY THE PROBLEM.

I NOTICED A NOISE EARLIER THIS YEAR WHILE DRIVING AND I WAS CONVINCED IT WAS FLAT SPOTS ON THE TIRES OR ROAD NOISE.. I FOUND OUT RECENTLY THAT THE TIRES ON MY CAR ARE CUPPED AND NEED REPLACED IMMEDIATELY. SO I DID SOME RESEARCH ONLINE TO FIND THAT THOUSANDS OF PEOPLE HAVE THE SAME ISSUE.. VOLKSWAGEN REFUSES THAT IT IS AN ISSUE WITH THEIR CAR!! FROM WHAT I HAVE READ THERE IS DESIGN FLAW IN THE SUSPENSION THAT CAUSES TIRE CUPPING AND FEATHERING.. I CONTACTED CONTINENTAL TIRE AND THEY EXPLAINED THAT THIS IS A COMMON ISSUE ON THESE CARS AND THAT IT IS VOLKSWAGENS RESPONSIBILITY. VOLKSWAGEN PUTS BLAME ON CONTINENTAL... HOW DO TIRES CUP THEMSELVES????? *TR