Started having problems with the fuel tank at around 65,000 I had an extended warranty on the vehicle and around 80,000 they replaced the entire fuel tank… recently, I started smelling gas very strongly inside my vehicle and took it to a honest mechanic who was able to find the fuel pump which is located behind the backseats he …
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Started having problems with the fuel tank at around 65,000 I had an extended warranty on the vehicle and around 80,000 they replaced the entire fuel tank… recently, I started smelling gas very strongly inside my vehicle and took it to a honest mechanic who was able to find the fuel pump which is located behind the backseats he told me the pump is sweating and there’s a puddle of gas in it and that’s why I have the strong smear smell of gas in my vehicle. He says that it’s not even safe for me to drive the vehicle at this time and at this time, I’m trying to buy another car because I have to keep the windows down, so I don’t pass out from the smell of gas … I called Appleton Volkswagen of Sanford as they switched out the whole fuel tank at 80,000. The vehicle has about 190,000 now … there was just a recall put out for the fuel pump for certain Volkswagen year 2015 and above, but the CC is not on this.? I I feel like it should be in the recall because my car is very unsafe to drive and I’m scared that I’m gonna blow up a fire of flames right now just driving it to the repair they’re not because this is very unsafe ……
NHTSA ODI #11583081
95,000 miles · Jan 20, 2021
EnginePower Train
DEALER STATES FORWARD CLUTCH AND DUAL MASS FLYWHEEL NEEDS REPLACEMENT BASED ON DIAGNOSIS AND MECHANIC EXPERIENCE AS THEY CANNOT "CHECK" THESE PARTS. THEY ALSO STATE I NEED TO REPLACE INJECTORS AND HAVE A "MANUAL DECARBON" PROCEDURE DUE TO THE DIRECT INJECTION SYSTEM CREATING CARBON DEPOSITS. THESE ARE APPARENTLY WELL KNOWN ISSUE…
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DEALER STATES FORWARD CLUTCH AND DUAL MASS FLYWHEEL NEEDS REPLACEMENT BASED ON DIAGNOSIS AND MECHANIC EXPERIENCE AS THEY CANNOT "CHECK" THESE PARTS. THEY ALSO STATE I NEED TO REPLACE INJECTORS AND HAVE A "MANUAL DECARBON" PROCEDURE DUE TO THE DIRECT INJECTION SYSTEM CREATING CARBON DEPOSITS. THESE ARE APPARENTLY WELL KNOWN ISSUE WITH THIS AND SIMILAR VW MODELS. THE CAR HAS <100,000 MILES AND IS 5 YEARS OLD. THESE ARE NOT MAINTENANCE ITEMS PER SE AND FALL UNDER THE CATEGORY OF DEFECTIVE COMPONENTS/SYSTEMS. VW HAS EXTENDED THE WARRANTY ON THESE TRANSMISSIONS FOR PREVIOUS MODEL YEARS FOR MANY MODELS BUT NOT ON THIS ONE YET. INTERNET SEARCHES REVEAL MANY COMPLAINTS OF THE SAME PROBLEMS. THE COST FOR REPAIRS IS $5,600.
NHTSA ODI #11389069
26,551 miles · Jan 5, 2020
Air BagsEngine
MY VEHICLE WAS STATIONARY AND TURNED OFF. I WENT TO GET IN THE CAR START IT AND LEAVE HOWEVER WHEN I TRIED TO START THE CAR IT IMMEDIATELY STARTED TO DING OVER AND OVER WITH THE A MESSAGE "ERROR: DRIVER AIRBAG". IT ALSO WOULD NOT LET THE CAR START. I HAD THE BATTERY TESTED ITS FINE AND THE STARTER ISN'T EVEN 6 MONTHS OLD NOR THE…
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MY VEHICLE WAS STATIONARY AND TURNED OFF. I WENT TO GET IN THE CAR START IT AND LEAVE HOWEVER WHEN I TRIED TO START THE CAR IT IMMEDIATELY STARTED TO DING OVER AND OVER WITH THE A MESSAGE "ERROR: DRIVER AIRBAG". IT ALSO WOULD NOT LET THE CAR START. I HAD THE BATTERY TESTED ITS FINE AND THE STARTER ISN'T EVEN 6 MONTHS OLD NOR THE ALTERNATOR. ALL THE ELECTRONICS IN THE CAR TURN ON LIGHTS, RADIO, WINDOWS UP AND DOWN, ETC. IT SAYS TO START PUT MY FOOT ON THE BRAKE AS WELL WHICH I OBVIOUSLY DID AND IT STILL SAYS THE SAME ERROR MESSAGE. IT HAPPENED 2 TIMES 1ST ON 12/31/2019 BUT THEN STARTED OUT OF NOWHERE AND WORKED FINE FOR A FEW DAYS AND THEN HAPPENED AGAIN 1/04/20, HOWEVER THIS TIME THE PROBLEM PERSISTS.
NHTSA ODI #11297279
60 miles · Nov 16, 2017
Air BagsEngineFuel/propulsion System
LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION ON CITY STREET AND LOSS OF POWER FROM STATIONARY POSITION AT RED TRAFFIC LIGHT TO A IN MOTION GREEN LIGHT PRESSED ON PEDAL WITH NO MOTION. THIS HAPPENED FROM THE DAY I PURCHASED THE CAR WHILE SALESMAN WAS IN THE CAR EXPLAINING THE CARS SPECIFICATIONS . WHEN IT HAPPENED HE SAI…
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LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION ON CITY STREET AND LOSS OF POWER FROM STATIONARY POSITION AT RED TRAFFIC LIGHT TO A IN MOTION GREEN LIGHT PRESSED ON PEDAL WITH NO MOTION. THIS HAPPENED FROM THE DAY I PURCHASED THE CAR WHILE SALESMAN WAS IN THE CAR EXPLAINING THE CARS SPECIFICATIONS . WHEN IT HAPPENED HE SAID ITS PART OF THE NEXT FEATURE OF CAR. HE ASKED ME TO LEAVE THE CAR IN A STATIONARY POSITION ON INCLINE AND REMOVE MY FOOT OFF THE BRAKE AND ALLOW THE CAR CATCH GEAR WITHOUT PRESSING ON THE GAS PEDAL THAT IT DROVE UP ON ITS POWER AND NOT MINE. SHOOK MY HEAD AND SAID "I ALREADY BOUGHT THE CAR AND CARS HAVE BEEN DOING THE INCLINE COSTING A LONG TIME, WHAT ARE YOU NOT TELLING ME?" IT SEEMED THAT HE WAS AVOIDING WHAT HAPPENED WHEN WE LOST POWER. IT HAPPENED THE SAME DAY THEY WERE GIVING ME THE KEYS AND ITS BEEN HAPPENING EVER SINCE BUT IT SKIPS A COUPLE OF WEEKS OR DAYS 2015-2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Consequence & remedy
Consequence: Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence & remedy
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
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