The contact owns a 2015 Volkswagen CC. The contact stated that while operating the vehicle, the back over prevention camera failed to display an image. Additionally, the brake lights and turn signals failed to operate as needed, and the electronic trunk latch was inoperable. Upon inspection, the contact discovered that the trunk…
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The contact owns a 2015 Volkswagen CC. The contact stated that while operating the vehicle, the back over prevention camera failed to display an image. Additionally, the brake lights and turn signals failed to operate as needed, and the electronic trunk latch was inoperable. Upon inspection, the contact discovered that the trunk wiring harness was damaged from wire fatigue, caused by the opening, and closing of the trunk lid. The contact replaced the wiring harness. The electronic trunk latch mechanism was not replaced. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 60,000.
NHTSA ODI #11547128
43,888 miles · Jun 20, 2018
Exterior Lighting
FAILED STATE SAFETY INSPECTION: 'FOG LIGHTS REMAIN ON ONCE HI-BEAM LIGHTS ARE ACTIVATED.' MY WIFE PURCHASED A BRAND NEW 2015 VOLKSWAGEN CC FROM ATLANTA GEORGIA VOLKSWAGEN DEALERSHIP. SHE MOVED FROM GA TO MD IN APRIL 2018. THEREFORE, SHE HAD TO HAVE THE CAR MD SAFETY INSPECTED. THE CAR FAILED BECAUSE THE FOG LIGHTS REMAINED ON…
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FAILED STATE SAFETY INSPECTION: 'FOG LIGHTS REMAIN ON ONCE HI-BEAM LIGHTS ARE ACTIVATED.' MY WIFE PURCHASED A BRAND NEW 2015 VOLKSWAGEN CC FROM ATLANTA GEORGIA VOLKSWAGEN DEALERSHIP. SHE MOVED FROM GA TO MD IN APRIL 2018. THEREFORE, SHE HAD TO HAVE THE CAR MD SAFETY INSPECTED. THE CAR FAILED BECAUSE THE FOG LIGHTS REMAINED ON ONCE THE HI-BEAM LIGHTS WERE ACTIVATED. MD STATE LAWS REQUIRES THE FOG LIGHTS TO AUTOMATICALLY SHUT OFF WHEN THE HI-BEAMS ARE ON. THIS CAR HAS NEVER BEEN IN ACCIDENT NOR SERVICE BY ANYONE OTHER THAN VOLKSWAGEN. I TOOK THE CAR TO LOCAL VOLKSWAGEN (POHANKA) AND THEY RAN DIAGNOSTIC. UNFORTUNATELY, THE VOLKSWAGEN MECHANIC IDENTIFIED THE VEHICLE AS BEING CODED INCORRECTLY WITH (GERMAN SPECIFICATION) VERSES US SPECIFICATIONS. POHANKA SERVICE MANAGER CONTACTED VOLKSWAGEN DIRECTLY AND THEY CHARGED ME $125 TO FIX. I HAVE A MAJOR ISSUE WITH THIS PAYMENT BUT NEED TO PASS THE MD INSPECTION. THE CAR WAS PURCHASED BRAND NEW FROM A 'ATLANTA, GEORGIA VOLKSWAGEN DEALERSHIP IN THE UNITED STATES' AND BIG VOLKSWAGEN WOULD NOT HONOR FIXING THIS SAFETY ISSUE. THE CAR HAS $43K MILES AND WAS ORIGINALLY REGISTERED IN GA. VOLKSWAGEN MENTIONED THE CAR IS PASS ITS WARRANTY. I DON'T ARGUE THAT POINT BUT THEY SOLD A VEHICLE THAT DIDN'T NOT AND WOULD NOT HAVE PASSED ANY STATE SAFETY INSPECTION THAT REQUIRES FOG LIGHTS TO AUTOMATICALLY TURN OFF WHEN ACTIVITY THE HI-BEAMS. SO, SINCE THEY KNOW IT'S A PROBLEM AND ONLY. ACCORDING TO THE MECHANIC AFTER TALKING WITH BIG VOLKSWAGEN, THIS HAS BEEN A KNOWN BUT REFUSE TO ISSUE A RECALL BECAUSE ENOUGH PEOPLE ARE COMPLAINING. I AM HIGHLY UPSET THAT I HAD TO SPEND $125 TO FIX A SAFETY ISSUE FOR A BRAND NEW CAR. IT'S NOT GOING TO BE AN ISSUE UNTIL SOMEONE IS INJURED. WHO ELSE DO I NEED ADDRESS MY ISSUES WITH ABOUT THIS SAFETY ISSUE? PLEASE ADVISE.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Consequence & remedy
Consequence: Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence & remedy
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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