← New search

2015 Volkswagen Cc

Owner reports · Recalls · Investigations

Fewer warning signs than most model years

Owner complaints for the 2015 Volkswagen Cc are lower than the model-year median of 83.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Cc years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 14 of 30 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

Air Bags complaints

8 reports
Clear category filter
Mileage unknown · Feb 10, 2023
Air BagsForward Collision Avoidance

My Cruise Control unit will not engage. And I have (6) six warning lamps showing every time I operate the car. With these lamps showing on the info system screen, the cruise control Will not engage! I asked the dealership about it. And was told that the wheel bearing unit has moved away from where it is bolted on. And now it is …

Read full complaint

My Cruise Control unit will not engage. And I have (6) six warning lamps showing every time I operate the car. With these lamps showing on the info system screen, the cruise control Will not engage! I asked the dealership about it. And was told that the wheel bearing unit has moved away from where it is bolted on. And now it is touching the Air Bag control module. That's why I've got six lamps showing up on the center info screen, every time I operate the car. And on another incident. I was traveling on the interstate and their was some water that had collected in a dip between hills. And when I traveled through it, the force of the water flowing into the engine department, knocked the cruise control OFF. Disengaged it. I'm am available for inspection of said vehicle. Oh yes, this happened once before, but all of a sudden all the warnings lamps turned off. But I'm not so lucky now. It doesn't seem to affect the Air Bags any, But I could be Wrong! The dealer explained what has happened within the components of my problem. But, since I wasn't forth coming to pay them to check or repair it, nothing got done. And it has been going on for about 6 - 8 months.

NHTSA ODI #11506690

Mileage unknown · Aug 29, 2022
Air Bags

The clock spring on this vehicle is defective. Airbag light is on, all steering wheel buttons/controls no longer work and the horn no longer works. Online research shows this to be a known issue for this model year and beyond. Additionally, there was a recall for this exact problem for the previous model year. Further researc…

Read full complaint

The clock spring on this vehicle is defective. Airbag light is on, all steering wheel buttons/controls no longer work and the horn no longer works. Online research shows this to be a known issue for this model year and beyond. Additionally, there was a recall for this exact problem for the previous model year. Further research found the following NHTSA document https://static.nhtsa.gov/odi/tsbs/2018/MC-10149942-9999.pdf as a limited warranty extension that includes this model year. However, dealer service and Volkswagen customer service have no knowledge of this limited warranty update and or that this vehicle VIN is not included. This has now made this vehicle UNSAFE to drive without working air bags.

NHTSA ODI #11481759

98,800 miles · Oct 25, 2020
Air BagsElectrical SystemElectronic Stability Control (esc)

AS I WAS MAKING A U-TURN I COULD HEAR A NOICE FROM MY STEELING WHEEL AND IMMEDIATELY THE AIRBAG LIGHT CAME ON AND READ "ERROR: AIRBAG". I COULDN'T HELP BUT PANIC THINKING OF ALL THE POSSIBILITIES THAT CAN HAPPEN. I NOTICED THE BUTTONS ON THE STEERING WHEEL WEREN'T WORKING AND LATER REALIZING MY HORN DIDNT WORK EITHER. I CALL…

Read full complaint

AS I WAS MAKING A U-TURN I COULD HEAR A NOICE FROM MY STEELING WHEEL AND IMMEDIATELY THE AIRBAG LIGHT CAME ON AND READ "ERROR: AIRBAG". I COULDN'T HELP BUT PANIC THINKING OF ALL THE POSSIBILITIES THAT CAN HAPPEN. I NOTICED THE BUTTONS ON THE STEERING WHEEL WEREN'T WORKING AND LATER REALIZING MY HORN DIDNT WORK EITHER. I CALLED THE NEAREST DEALERSHIP AND THEY AUTOMATICALLY WANTED TO CHARGE ME FOR A DIAGNOSIS. THEY INSISTED THAT THEY HAD ALREADY WORKED ON AN AIRBAG RECALL (69Y5) MY CAR HAD AND THAT THE DIAGNOSIS FOUND "NUMEROUS CODES." ONE OF THEM WAS CODE VAG00588 -DRIVER AIRBAG IGNITER UPPER LIMIT EXCEEDED TELLING ME THEY NEED TO INSTALL A NEW STEELING WHEEL CLOCK SPRING. DEBRIS LIKE FIBERS AND HAIRS INTERFERED WITH THE WIRES CAUSING THE WIRES TO BREAK INTERNALLY AND RESULTING IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVERS FRONTAL AIRBAG. MEANING IT WILL PREVENT THE AIRBAG FROM DEPLOYING IN THE EVENT OF A CRASH. THEY QUOTED ME A PRICE OF $971.77 FOR REPAIRS PLUS THE $160.00 FOR THE DIAGNOSIS. I WAS FURIOUS AND REFUSED TO SPEND MORE MONEY ON REPAIRS. I HAVE ALWAYS TAKEN CARE OF EVERYTHING MY CAR NEEDS. I'VE SPENT SO MUCH MONEY ON IT ALREADY. BUT THIS IS WHERE I DRAW THE LINE, I'M NOT SPENDING ANOTHER GRAND+ ON IT WHEN THIS IS CLEARLY A MANUFACTURING DEFECT. I AM A COMMUTER. I COMMUTE LONG DISTANCES TO AND FROM WORK EVERYDAY, SO HAVING A FAULTY AIRBAG, NON RESPONDING HORN OR STEERING WHEEL CONTROLS IS EXTREMELY SCARY. INTERESTINGLY, VW RECALLED CERTAIN 2010-2014 VEHICLES WITH EXACTLY THE SAME ISSUE. RECALL CODE:69L2 VOLKSWAGEN NEEDS TO TAKE RESPONSIBILITY, RECALL 2015 VW CC AND CORRECT THIS DEFECT FREE OF CHARGE. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED WITHOUT DELAY. I RELY ON THIS CAR EVERYDAY SO THIS ISSUE GETS ME MORE AND MORE UPSET EACH AND EVERYDAY.

NHTSA ODI #11366329

Mileage unknown · Apr 28, 2020
Air BagsElectrical System

I STARTED TO HEAR A WEIRD NOISE WHEN TURNING. A COUPLE OF DAYS LATER THE AIRBAG LIGHT CAME ON AND THE HORN AND BUTTONS ON THE STEERING WHEEL STOPPED WORKING. IT'S VERY DANGEROUS TO DRIVE WITHOUT A HORN AND IT'S SCARY TO KNOW THAT YOUR AIRBAG WON'T DEPLOY IN A CRASH. THIS HAPPENED AT 50,000 MILES.

NHTSA ODI #11322483

26,551 miles · Jan 5, 2020
Air BagsEngine

MY VEHICLE WAS STATIONARY AND TURNED OFF. I WENT TO GET IN THE CAR START IT AND LEAVE HOWEVER WHEN I TRIED TO START THE CAR IT IMMEDIATELY STARTED TO DING OVER AND OVER WITH THE A MESSAGE "ERROR: DRIVER AIRBAG". IT ALSO WOULD NOT LET THE CAR START. I HAD THE BATTERY TESTED ITS FINE AND THE STARTER ISN'T EVEN 6 MONTHS OLD NOR THE…

Read full complaint

MY VEHICLE WAS STATIONARY AND TURNED OFF. I WENT TO GET IN THE CAR START IT AND LEAVE HOWEVER WHEN I TRIED TO START THE CAR IT IMMEDIATELY STARTED TO DING OVER AND OVER WITH THE A MESSAGE "ERROR: DRIVER AIRBAG". IT ALSO WOULD NOT LET THE CAR START. I HAD THE BATTERY TESTED ITS FINE AND THE STARTER ISN'T EVEN 6 MONTHS OLD NOR THE ALTERNATOR. ALL THE ELECTRONICS IN THE CAR TURN ON LIGHTS, RADIO, WINDOWS UP AND DOWN, ETC. IT SAYS TO START PUT MY FOOT ON THE BRAKE AS WELL WHICH I OBVIOUSLY DID AND IT STILL SAYS THE SAME ERROR MESSAGE. IT HAPPENED 2 TIMES 1ST ON 12/31/2019 BUT THEN STARTED OUT OF NOWHERE AND WORKED FINE FOR A FEW DAYS AND THEN HAPPENED AGAIN 1/04/20, HOWEVER THIS TIME THE PROBLEM PERSISTS.

NHTSA ODI #11297279

Mileage unknown · Jun 5, 2019
Air BagsSteering

THE CAR HAD AN AIR BAG RECALL FIXED AND A FEW WEEKS LATER THE AIR BAG LIGHT CAME ON AND THE HORN WON'T WORK. NOW THE DEALERSHIP WANTS THE CUSTOMER TO PAY FOR REPAIRS STATING THAT IT IS THE CLOCK SPRING THAT IS BROKEN. THIS PROBLEM IS A DIRECT RESULT OF THE AIR BAG REPAIR.

NHTSA ODI #11218147

Mileage unknown · Jan 17, 2018
Air BagsFuel/propulsion System

THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DA…

Read full complaint

THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. IN ADDITION TO TAKATA RECALL

NHTSA ODI #11063207

60 miles · Nov 16, 2017
Air BagsEngineFuel/propulsion System

LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION ON CITY STREET AND LOSS OF POWER FROM STATIONARY POSITION AT RED TRAFFIC LIGHT TO A IN MOTION GREEN LIGHT PRESSED ON PEDAL WITH NO MOTION. THIS HAPPENED FROM THE DAY I PURCHASED THE CAR WHILE SALESMAN WAS IN THE CAR EXPLAINING THE CARS SPECIFICATIONS . WHEN IT HAPPENED HE SAI…

Read full complaint

LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION ON CITY STREET AND LOSS OF POWER FROM STATIONARY POSITION AT RED TRAFFIC LIGHT TO A IN MOTION GREEN LIGHT PRESSED ON PEDAL WITH NO MOTION. THIS HAPPENED FROM THE DAY I PURCHASED THE CAR WHILE SALESMAN WAS IN THE CAR EXPLAINING THE CARS SPECIFICATIONS . WHEN IT HAPPENED HE SAID ITS PART OF THE NEXT FEATURE OF CAR. HE ASKED ME TO LEAVE THE CAR IN A STATIONARY POSITION ON INCLINE AND REMOVE MY FOOT OFF THE BRAKE AND ALLOW THE CAR CATCH GEAR WITHOUT PRESSING ON THE GAS PEDAL THAT IT DROVE UP ON ITS POWER AND NOT MINE. SHOOK MY HEAD AND SAID "I ALREADY BOUGHT THE CAR AND CARS HAVE BEEN DOING THE INCLINE COSTING A LONG TIME, WHAT ARE YOU NOT TELLING ME?" IT SEEMED THAT HE WAS AVOIDING WHAT HAPPENED WHEN WE LOST POWER. IT HAPPENED THE SAME DAY THEY WERE GIVING ME THE KEYS AND ITS BEEN HAPPENING EVER SINCE BUT IT SKIPS A COUPLE OF WEEKS OR DAYS 2015-2017

NHTSA ODI #11046433

Official recalls

4

19V535000 · Air Bags: Air Bag/restraint Control Module

Jul 17, 2019

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.

Consequence & remedy

Consequence: Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.

19V014000 · Air Bags:frontal:driver Side:inflator Module

Jan 11, 2019

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).

18V329000 · Unknown Or Other

May 16, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Consequence & remedy

Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

17V509000 · Fuel System, Gasoline:delivery:fuel Pump

Aug 16, 2017

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

Consequence & remedy

Consequence: If the fuel pump fails, the engine will stall, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.