2006 Volkswagen Beetle

TL* THE CONTACT OWNS A 2006 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE SEAL FROM THE REAR WINDSHIELD WAS DETERIORATING AND CAUSED WATER TO ENTER THE VEHICLE. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

WE PURCHASED A USED, ONE OWNER, 2006 VW BEETLE CONVERTIBLE (45,000 MILES) FOR OUR DAUGHTER IN COLLEGE, FOUR MONTHS AGO. SINCE THEN SHE HAS COMPLAINED ABOUT RESPIRATORY INFECTIONS CONSTANTLY. SHE DROVE IT HOME OVER EASTER BREAK AND I HAD MY HUSBAND DETAIL THE CAR TO SEE IF HE COULD FIND OUT WHAT WAS CAUSING THE ODOR. WHEN WE TOOK THE FLOOR MATS OUT THEY WREAKED OF TOXIC NOSE BURNING CRAYONS. I THREW THE OLD MATS OUT, SPRAYED THE CARPETS WITH A NONTOXIC CLEANER AND LEFT THE HOOD DOWN IN THE GARAGE FOR 3 DAYS. THE SMELL DIDN'T GO AWAY. THIS WEEK-END SHE DROVE HOME AND BY THE TIME SHE CAME IN THE DOOR SHE WREAKED OF CRAYONS, HAD A STOMACH AND HEAD ACHE SO BAD SHE HAD TO GO TO BED. THIS IS VERY UNUSUAL FOR HER. I BROUGHT IN ALL OF HER LUGGAGE AND IT SMELLED JUST AS BAD. WE REMOVED THE NEW MATS BECAUSE THE SMELLED AS BAD AS THE OLD ONES. I PHONED THE DEALERSHIP IN SAVANNAH AND THEY HAD NEVER HEARD OF ANY PROBLEMS WITH THE SMELL. I WENT ON THE INTERNET AND THERE ARE HUNDREDS OF PEOPLE COMPLAINING ABOUT IT, YET WHEN I CALLED VW THEY SAID THEY HAD NEVER HEARD OF THE PROBLEM. WE WERE TOLD TO CONTACT THE HILTON HEAD DEALERSHIP AND PAY A $115.00 FOR A DIAGNOSTIC TEST AND WHEN I PHONE THEM THE SERVICE MANAGER SAID HE COULD LOOK AT IT BUT HE'D NEVER HEARD OF THE PROBLEM BEFORE AND THE BEST THING WOULD BE TO BUY HER A NEW CAR. I'M SORRY, THIS IS A COLLEGE KID AND $10,000 IS PLENTY TO PAY FOR A CAR. I'M NOT LOOKING TO CAUSE PROBLEM OR GET ANY HANDOUTS BUT THIS IS OUR ONLY CHILD AND HER HEALTH IS IMPORTANT TO ME. SHE LOVES THE CAR AND DOESN'T WANT TO GET RID OF IT SO WE WOULD LIKE TO SEE IF WE CAN REMEDY THE PROBLEM WITHOUT PAYING AN ARM AND A LEG. HAVE YOU HAD ANY COMPLAINTS ABOUT THIS.? THANK YOU *TR

THE BACK WINDOW IN MY CONVERTIBLE 2006 NEW BEETLE SEPARATED FROM THE FABRIC. THE ENTIRE TOP HAD TO BE REPLACED. ACCORDING TO THE VEHICLE UPHOLSTERY SHOP THAT REPLACED THE TOP, IF THE SEPARATION HAD BEEN CAUGHT EARLY ENOUGH IT COULD HAVE BEEN REPAIRED WITH AN ADHESIVE GLUE. MY CAR WAS IN FOR SERVICE AND I ASKED FOR THE TOP TO BE CHECKED BECAUSE I HAD EXPERIENCED AN INCIDENT OF THE TOP NOT OPENING PROPERLY. TWO WEEKS LATER WE HAD A HEAVY THUNDER STORM AND MY CAR WAS FULL OF WATER. *TR

TL* THE CONTACT OWNS A 2006 VOLKSWAGEN NEW BEETLE. THE CONTACT STATED THERE WAS A FOUL, OVERPOWERING ODOR IN THE INTERIOR CABIN. THE CONTACT STATED HE AND PASSENGERS HAVE SUFFERED SEVERE HEADACHES AFTER RIDING IN THE VEHICLE FOR AN EXTENDED TIME. THE DEALER ATTEMPTED TO PERFORM DEODORIZATION TREATMENTS TO THE VEHICLE BUT TO NO AVAIL. THE CONTACT PERFORMED RESEARCH ON THE ODOR IN THE VEHICLE AND BELIEVED AN ASPHALT BASED CHEMICAL WAS USED TO REDUCE THE NOISE IN THE VEHICLE AND WAS CAUSING THE ADVERSE ODOR. THE MANUFACTURER ADVISED THAT THE THE CHEMICAL WAS REACTING TO THE PLASTIC USED IN THE CABIN ONE REMEDY WAS TO HAVE ALL THE PLASTIC REMOVED. THE CONTACT DID NOT BELIEVE THAT TO BE AN ADEQUATE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 30,000.

I WROTE VOLKSWAGEN THREE TIMES AND HAD THREE PHONE CONVERSATIONS REGARDING A PROBLEM WITH THE ENGINE/SPLASH GUARD. I CONSIDER THE PROBLEM TO BE NOT ONLY A DESIGN AND MANUFACTURING DEFECT, BUT ALSO A SAFETY ISSUE. THE GUARD HAS COME LOOSE TWICE FROM THE UNDERSIDE OF THE CAR, WITH VW SUGGESTING THAT ONE TIME WAS DUE TO THE PIECE BEING IMPROPERLY PUT BACK AFTER AN OIL CHANGE FROM AN AUTO REPAIR GARAGE AND THE OTHER INSTANCE DUE TO MY PARKING TOO CLOSELY TO A PARKING SPACE CONCRETE END-BLOCK. IT IS VERY FORTUNATE THAT THE PIECE DID NOT COME COMPLETELY OFF AND GO FLYING INTO TRAFFIC. VW TOLD ME THAT I SHOULD PROBABLY BACK INTO PARKING SPACES SO AS TO AVOID THAT PROBLEM OR PARK FAR ENOUGH AWAY FROM PARKING SPACE CONCRETE BARRIERS SO IT WOULDN'T HAPPEN AGAIN. THERE IS NO MENTION OF THIS "FEATURE" IN THE OWNER'S MANUAL. THEY ALSO SUGGESTED THAT I AM PROBABLY NOT ACCUSTOMED TO DRIVING A LOW RIDING CAR AND WOULD HAVE TO GET USED TO IT - MY PREVIOUS CAR RODE JUST AS LOW, BUT WAS ENGINEERED WELL ENOUGH THAT THE BUMPER WOULD NEVER GET CAUGHT ON A PARKING BLOCK . ISN'T THAT THE PURPOSE OF THE BLOCKS - TO LIGHTLY TAP THEM TO KNOW THE CAR IS CLOSE ENOUGH IN THE SPACE TO BE KEPT FROM BEING HIT FROM BEHIND? I HAVE ASKED OTHER BEETLE OWNERS IF THEY HAVE EXPERIENCED THE SAME PROBLEM AND SO FAR, THE FOUR PEOPLE I ASKED HAVE SAID YES, BUT THEY HAVE NOT CONTACTED VW OR MADE ANY OTHER ENTITIES AWARE OF THE PROBLEM - THEY ARE JUST LIVING WITH IT. THERE ARE ALSO SEVERAL MENTIONS OF THIS SAME PROBLEM ON CAR/VW/COMPLAINT FORUMS ON THE INTERNET, WHICH I DOCUMENTED IN MY CORRESPONDENCE WITH VW. THE FINAL WORD FROM VW WAS THAT THEY MEET THE US AUTOMAKER GUIDELINES/SPECIFICATIONS AND THE PROBLEM IS "DUE TO BE TO AN OUTSIDE INFLUENCE, AND NOT A MANUFACTURER'S SHORTCOMING" .. AND SO IT EVEN, "DID NOT FALL WITHIN WARRANTY PARAMETERS." THE FIRST REPAIR, VW WAS ABLE TO PUSH THE GUARD BACK INTO PLACE AND SECURE IT; THE SECOND COST ME $340. THANK YOU FOR ANY CONSIDERATION AND FOLLOW-UP. *TR