NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
165 reportsMileage unknown · Jun 15, 2011
Structure
WE PURCHASED A USED 2002 VW BEETLE FOR OUR DAUGHTER. IT SMELLS LIKE BURNT CRAYONS AND GIVES HER A SERIOUS HEADACHE. ONLINE THERE A NUMEROUS PEOPLE COMPLAINING OF THIS SAME PROBLEM. IT COMES FROM SOMETHING SPRAYED ON THE UNDERCARRIAGE, THAT SMELLS MORE WHEN THE CAR IS HEATED UP. YOU MUST BE AWARE OF THIS PROBLEM. WHAT ARE YOU GOI…
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WE PURCHASED A USED 2002 VW BEETLE FOR OUR DAUGHTER. IT SMELLS LIKE BURNT CRAYONS AND GIVES HER A SERIOUS HEADACHE. ONLINE THERE A NUMEROUS PEOPLE COMPLAINING OF THIS SAME PROBLEM. IT COMES FROM SOMETHING SPRAYED ON THE UNDERCARRIAGE, THAT SMELLS MORE WHEN THE CAR IS HEATED UP. YOU MUST BE AWARE OF THIS PROBLEM. WHAT ARE YOU GOING TO DO. WHAT SHOULD WE DO. THE ODOR WAS COVERED UP DURING THE TEST DRIVE, BUT HAS NOW BECOME UNBEARABLE. WHAT AVENUES SHOULD WE PURSUE. LEMON LAW, RECALL, ...WHAT SHOULD WE DO...OR MORE APTLY WHAT AREN'T YOU DOING? I WANT A SOLUTION. *TR
NHTSA ODI #10406904
65,000 miles · Apr 6, 2011
Electrical SystemVisibility
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE WINDSHIELD WIPER FAILED TO FUNCTION. IN ADDITION, THE POWER WINDOWS, TURN SIGNALS, HEADLIGHTS, AIR CONDITIONER AND DEFROSTER WOULD NOT FUNCTION. THE BRAKE AND ENGINE WARNING LIGHTS WERE ALSO ILLUMINATED AND THE CONTACT STATED THA…
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TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE WINDSHIELD WIPER FAILED TO FUNCTION. IN ADDITION, THE POWER WINDOWS, TURN SIGNALS, HEADLIGHTS, AIR CONDITIONER AND DEFROSTER WOULD NOT FUNCTION. THE BRAKE AND ENGINE WARNING LIGHTS WERE ALSO ILLUMINATED AND THE CONTACT STATED THAT THE FAILURES OCCURRED AT THE SAME TIME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA ODI #10394438
69,000 miles · Mar 24, 2011
Air Bags
I HAVE A 2002 VW BEETLE. I HAD AN AIRBAG LIGHT COME ON 3 YEARS AGO. I HAD IT FIXED ONCE. ABOUT 6 MONTHS LATER THE LIGHT CAME BACK ON AND I WAS TOLD THAT THE PROBLEM MAY CONTINUE. I DID NOT HAVE IT FIXED AGAIN. I AM NOW READING THAT THIS IS A COMMON PROBLEM. WHY HAS THIS NOT BEEN RECALLED? *TR
NHTSA ODI #10392831
65,000 miles · Dec 28, 2010
Air BagsElectrical SystemSeat Belts
SEAT BELT/AIR BAG LIGHT CAME ON. TOOK TO LOCAL, QUALIFIED MECHANIC. THEY SAID ONLY VW DEALER COULD FIX AND RESET. DEALER SAID IT WAS LOWER SEAT BELT HARNESS ($380), BUT COULD BE MORE (ABOVE $800) AND THE SERVICE WRITER ENCOURAGED US TO DO THE MORE EXPENSIVE WORK. TOLD THEM TO DO THE HARNESS AND SEE IF LIGHT WOULD GO OUT, WHI…
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SEAT BELT/AIR BAG LIGHT CAME ON. TOOK TO LOCAL, QUALIFIED MECHANIC. THEY SAID ONLY VW DEALER COULD FIX AND RESET. DEALER SAID IT WAS LOWER SEAT BELT HARNESS ($380), BUT COULD BE MORE (ABOVE $800) AND THE SERVICE WRITER ENCOURAGED US TO DO THE MORE EXPENSIVE WORK. TOLD THEM TO DO THE HARNESS AND SEE IF LIGHT WOULD GO OUT, WHICH IT DID. LIGHT CAME BACK ON AROUND 12/10/2010 AT APPROXIMATELY 79,000 MILES. JUST PRIOR TO THIS, WE PURCHASED ANOTHER VW BEETLE, A 2003 CONVERTIBLE WITH 69,500 MILES WITH THE SEAT BELT/AIRBAG LIGHT ON. SELLER SAID HE COULD NOT GET IT FIXED BY HIS MECHANIC AND HAD TO HAVE VW DEALER REPAIR IT FOR AROUND "$380", MAYBE MORE. SINCE HE MADE OTHER REPAIRS, WE LET IT GO. NOW WE HAVE TWO TO FIX AT THE MERCY OF THE VW DEALER. MY CONCERNS ARE SEVERAL: 1. THIS IS A RECURRING PROBLEM FOR US AND FOR NUMEROUS OTHERS (VW BEETLE FORUM) 2. THE REPAIRS CAN ONLY BE COMPLETED BY A HIGH COST VW DEALER AND THE COMPUTER RESET BY THEM ONLY 3. THE MATERIALS APPEAR TO BE DEFICIENT/DEFECTIVE AND THE ENGINEERING OF THE HARNESS/WIRING SYSTEM SUBSTANDARD 4. REPAIRS NEED TO BE MADE IN THE 60-85,000 MILE RANGE - A CONTRIVED MAINTENANCE/REPAIR ITEM THAT BRINGS WINDFALL REVENUE/PROFIT TO VW DEALERS IN THE $400-1,000 RANGE PER OCCURRENCE WHEN MANY OF THE CARS ARE WORTH ONLY $4,000-7,000. 5. SINCE IT IS A BASIC SAFETY ITEM AND WE DON'T KNOW IF THE AIRBAG SYSTEM WORKS OR NOT, WE ARE FORCED TO REPAIR THIS PROBLEM BECAUSE IT MAKES US APPEAR AS IF WE ARE NEGLIGENT WHEN IN FACT THIS PROBLEM SHOULD NOT EXIST AND BE COVERED BY THE MANUFACTURER LIKE EMISSION SYSTEMS TO WELL PAST 100-150,000 MILES. IN SUMMARY, VW HAS COLLUDED WITH ITS DEALERS TO CREATE THIS SITUATION AND ALLOW THIS "REPAIR" TO EMERGE AS A WAY TO GENERATE REVENUES AND PROFITS ON CARS THAT WOULD NORMALLY NOT HAVE A REASON TO BE BROUGHT IN TO A VW DEALER. IT IS NON-COMPETITIVE, FRAUDULENT AND UNNECESSARY.
NHTSA ODI #10373118
Mileage unknown · Dec 14, 2010
Electrical SystemExterior Lighting
SERIOUS ELECTRICAL LONG TERM QUALITY ISSUES, STARTING WITH UNDER HOOD WIRING FOR GLOW PLUGS MELTED AWAY, AIR BAG/SEAT BELT WIRING BROKE/FAILED, SEAT HEATER FAILED, PASSENGER DOOR SWITCH FAILED, TURN SIGNAL BULB HOLDER FAILED, REPEATED HEAD LAMP AND TAIL LIGHT FAILURES, ALTERNATOR PULLEY CLUTCH FAILED(EXPLODED) FACTORY ALARM PRO…
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SERIOUS ELECTRICAL LONG TERM QUALITY ISSUES, STARTING WITH UNDER HOOD WIRING FOR GLOW PLUGS MELTED AWAY, AIR BAG/SEAT BELT WIRING BROKE/FAILED, SEAT HEATER FAILED, PASSENGER DOOR SWITCH FAILED, TURN SIGNAL BULB HOLDER FAILED, REPEATED HEAD LAMP AND TAIL LIGHT FAILURES, ALTERNATOR PULLEY CLUTCH FAILED(EXPLODED) FACTORY ALARM PROBLEMS - JUST SETS OFF, AIR BACK LIGHT ON DASH ON, SERVICE ENGINE LIGHT ON. *TR
NHTSA ODI #10370670
Mileage unknown · Dec 1, 2010
Exterior Lighting
2002 VOLKSWAGEN NEW BEETLE. CONSUMER WRITES REGARDING REPLACEMENT BRAKE LIGHT SWITCH *TGW THE CONSUMER STATED THE EPC LIGHT ILLUMINATED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THE PROBLEM WAS DIAGNOSED AS A FAILED BRAKE LIGHT SWITCH. THE CONSUMER STATED IT WAS THE SAME SWITCH THAT WA REPLACED UNDER RECALL.
NHTSA ODI #10368931
80,000 miles · Oct 12, 2010
Air BagsLatches/locks/linkages
VW DEALER ADVISES THAT AIRBAG LIGHT INDICATES AIRBAGS ARE DISABLED AND CAUSED BY A MALFUNCTION IN THE SEATBELT LATCH ASSEMBLY COSTING $386 TO REPAIR. VW DEALER SAYS THIS HAPPENS A LOT. VW DEALER SAID THAT AIRBAGS WOULD NOT HAVE DEPLOYED. VW DEALER SAID THAT WIRING INSIDE THE LATCH "JUST BREAKS" EVENTUALLY. FAILURE OF SAFETY …
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VW DEALER ADVISES THAT AIRBAG LIGHT INDICATES AIRBAGS ARE DISABLED AND CAUSED BY A MALFUNCTION IN THE SEATBELT LATCH ASSEMBLY COSTING $386 TO REPAIR. VW DEALER SAYS THIS HAPPENS A LOT. VW DEALER SAID THAT AIRBAGS WOULD NOT HAVE DEPLOYED. VW DEALER SAID THAT WIRING INSIDE THE LATCH "JUST BREAKS" EVENTUALLY. FAILURE OF SAFETY EQUIPMENT SHOULD BE AN AUTOMATIC RECALL AND MANUFACTURERS SHOULD BE REQUIRED TO REPAIR DEFECTS AT THEIR COSTS AND NOT COST TO THE CONSUMER. *TR
NHTSA ODI #10360173
65,631 miles · Sep 29, 2010
Service Brakes, Hydraulic
I WAS DRIVING MY 2002 NEW BEETLE TO WORK. THE BRAKES FROZE UP, I COULD NOT STOP RAN A STOP SIGN I PUT CAR IN PARK STILL COULD NOT STOP. HAPPENED TWICE MORE B/4 I GOT TO WORK. I LOOKED UP RECALL FOR VOLKSWAGEN 2002. THERE WAS ONE "SERVICE BRAKES ,HYDRAULIC: ANTILOCK RECALL. I CALLED VOLKS AND WAS ASKED IF I WAS THE ORIGINAL OWNE…
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I WAS DRIVING MY 2002 NEW BEETLE TO WORK. THE BRAKES FROZE UP, I COULD NOT STOP RAN A STOP SIGN I PUT CAR IN PARK STILL COULD NOT STOP. HAPPENED TWICE MORE B/4 I GOT TO WORK. I LOOKED UP RECALL FOR VOLKSWAGEN 2002. THERE WAS ONE "SERVICE BRAKES ,HYDRAULIC: ANTILOCK RECALL. I CALLED VOLKS AND WAS ASKED IF I WAS THE ORIGINAL OWNER? I TOLD THEM NO. ALTHOUGH I WAS ABLE TO SPEAK WITH SOMEONE ABOUT MY PROBLEM I GOT NO RESULTS. I WAS TOLD THERE WAS NO RECALLS FOR VIN NUMBER I GAVE HER. I CAME BACK TO WORK AND FOUND THAT THERE WAS, SAID EVERY VEHICLE HAS IT'S OWN ID NUMBER WHICH I UNDERSTOOD BUT I KNOW WHAT HAPPENED AND I COULD HAVE LOST MY LIFE. *TR
NHTSA ODI #10358287
Mileage unknown · Aug 27, 2010
Fuel System, Other
CHEMICAL ODOR INSIDE CAR. RECENTLY PURCHASED A 2002 VW BEETLE. THE INSIDE OF THE CAR SMELLS LIKE BURNT CRAYONS. IT IS SO STRONG IT BURNS MY EYES AND THE SMELL GETS IN YOUR HAIR AND IN YOUR CLOTHING. THIS CANNOT BE HEALTHY TO BE BREATHING. I LIVE IN MS AND THE HEAT SEEMS TO MAKE THE SMELL STRONGER. I'VE READ MANY THREADS WITH A L…
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CHEMICAL ODOR INSIDE CAR. RECENTLY PURCHASED A 2002 VW BEETLE. THE INSIDE OF THE CAR SMELLS LIKE BURNT CRAYONS. IT IS SO STRONG IT BURNS MY EYES AND THE SMELL GETS IN YOUR HAIR AND IN YOUR CLOTHING. THIS CANNOT BE HEALTHY TO BE BREATHING. I LIVE IN MS AND THE HEAT SEEMS TO MAKE THE SMELL STRONGER. I'VE READ MANY THREADS WITH A LOT OF PEOPLE ON LINE COMPLAINING OF THIS SAME PROBLEM BUT VW DEALERSHIP SAYS THEY CANNOT HELP. *TR
NHTSA ODI #10352433
50,000 miles · Aug 16, 2010
Air Bags
VW DEALER ADVISES THAT AIRBAG LIGHT INDICATES AIRBAGS ARE DISABLED AND CAUSED BY A MALFUNCTION IN THE SEATBELT ASSEMBLY COSTING OVER $500 TO REPAIR. D.O.T. REQUIRES MANUFACTURERS TO INSERT AIRBAGS AS SAFETY MEASURES, BUT FAILS TO ENFORCE AUTO MANUFACTURERS MAINTENANCE REQUIREMENTS FOR THIS DEFECT. FAILURE OF SAFETY EQUIPMENT SH…
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VW DEALER ADVISES THAT AIRBAG LIGHT INDICATES AIRBAGS ARE DISABLED AND CAUSED BY A MALFUNCTION IN THE SEATBELT ASSEMBLY COSTING OVER $500 TO REPAIR. D.O.T. REQUIRES MANUFACTURERS TO INSERT AIRBAGS AS SAFETY MEASURES, BUT FAILS TO ENFORCE AUTO MANUFACTURERS MAINTENANCE REQUIREMENTS FOR THIS DEFECT. FAILURE OF SAFETY EQUIPMENT SHOULD BE AN AUTOMATIC RECALL AND MANUFACTURERS SHOULD BE REQUIRED TO REPAIR DEFECTS AT THEIR COSTS AND NOT COST TO THE CONSUMER. *TR
NHTSA ODI #10349581
NHTSA investigations
2RQ06004 · Brake Light Switch Failure
Opened Feb 28, 2006 · Closed Aug 7, 2006
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Exterior Lighting:brake Lights:switch
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:brake Lights
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
EA03002 · Brake Light Switch
Opened Apr 8, 2003 · Closed Aug 20, 2003
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch
THE BRAKE LIGHT SWITCH USED IN CRUISE CONTROL EQUIPPED MY 1998-1999 AND ALL MY 2000 AND LATER MODELS HAS UNDERGONE MULTIPLE REVISIONS.ANALYSIS OF WARRANTY AND COMPLAINT DATA INDICATES HIGH REPLACEMENT RATES OCCURRED IN VEHICLES BUILT WITH BRAKE SWITCH PART NUMBERS 1J0 945 511A AND 1J0 945 511B, THE ORIGINAL AND FIRST REVISION LEVELS, RESPECTIVELY.THE FAILURE OF THE SWITCH COULD RESULT IN FAILURE OF THE BRAKE LIGHTS TO ILLUMINATE WHEN THE BRAKES ARE APPLIED, OR COULD CAUSE THE BRAKE LAMPS TO STAY CONTINUALLY ILLUMINATED.EITHER CONDITION RESULTS IN THE INABILITY OF THE BRAKE LIGHTS TO NOTIFY OTHER MOTORISTS OF VEHICLE BRAKING.UNDER SAFETY RECALL 03V-265, VOLKSWAGEN WILL INSPECT THE BRAKE LIGHT SWITCH ON ALL VEHICLES BUILT THROUGH NOVEMBER 2001.ANY AFFECTED SWITCH WILL BE REPLACED FREE OF CHARGE WITH THE MOST CURRENT VERSION, PART NUMBER 1J0 945 511D.
Additional source detail variants (2)
Exterior Lighting:brake Lights:switch
THE BRAKE LIGHT SWITCH USED IN CRUISE CONTROL EQUIPPED MY 1998-1999 AND ALL MY 2000 AND LATER MODELS HAS UNDERGONE MULTIPLE REVISIONS.ANALYSIS OF WARRANTY AND COMPLAINT DATA INDICATES HIGH REPLACEMENT RATES OCCURRED IN VEHICLES BUILT WITH BRAKE SWITCH PART NUMBERS 1J0 945 511A AND 1J0 945 511B, THE ORIGINAL AND FIRST REVISION LEVELS, RESPECTIVELY.THE FAILURE OF THE SWITCH COULD RESULT IN FAILURE OF THE BRAKE LIGHTS TO ILLUMINATE WHEN THE BRAKES ARE APPLIED, OR COULD CAUSE THE BRAKE LAMPS TO STAY CONTINUALLY ILLUMINATED.EITHER CONDITION RESULTS IN THE INABILITY OF THE BRAKE LIGHTS TO NOTIFY OTHER MOTORISTS OF VEHICLE BRAKING.UNDER SAFETY RECALL 03V-265, VOLKSWAGEN WILL INSPECT THE BRAKE LIGHT SWITCH ON ALL VEHICLES BUILT THROUGH NOVEMBER 2001.ANY AFFECTED SWITCH WILL BE REPLACED FREE OF CHARGE WITH THE MOST CURRENT VERSION, PART NUMBER 1J0 945 511D.
Exterior Lighting:brake Lights
THE BRAKE LIGHT SWITCH USED IN CRUISE CONTROL EQUIPPED MY 1998-1999 AND ALL MY 2000 AND LATER MODELS HAS UNDERGONE MULTIPLE REVISIONS.ANALYSIS OF WARRANTY AND COMPLAINT DATA INDICATES HIGH REPLACEMENT RATES OCCURRED IN VEHICLES BUILT WITH BRAKE SWITCH PART NUMBERS 1J0 945 511A AND 1J0 945 511B, THE ORIGINAL AND FIRST REVISION LEVELS, RESPECTIVELY.THE FAILURE OF THE SWITCH COULD RESULT IN FAILURE OF THE BRAKE LIGHTS TO ILLUMINATE WHEN THE BRAKES ARE APPLIED, OR COULD CAUSE THE BRAKE LAMPS TO STAY CONTINUALLY ILLUMINATED.EITHER CONDITION RESULTS IN THE INABILITY OF THE BRAKE LIGHTS TO NOTIFY OTHER MOTORISTS OF VEHICLE BRAKING.UNDER SAFETY RECALL 03V-265, VOLKSWAGEN WILL INSPECT THE BRAKE LIGHT SWITCH ON ALL VEHICLES BUILT THROUGH NOVEMBER 2001.ANY AFFECTED SWITCH WILL BE REPLACED FREE OF CHARGE WITH THE MOST CURRENT VERSION, PART NUMBER 1J0 945 511D.