NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
165 reports135,000 miles · Jul 14, 2016
Electrical System
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHILE DRIVING APPROXIMATELY 15 MPH, ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY DIED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED SEVERAL OTHER TIMES.…
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TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHILE DRIVING APPROXIMATELY 15 MPH, ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY DIED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED SEVERAL OTHER TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. ...UPDATED 08/15/16 *BF THE CONSUMER STATED THE ALTERNATOR WAS REPLACED AND THE BATTERY WAS CHARGED. *JS
NHTSA ODI #10884900
54,000 miles · May 12, 2016
SeatsStructureUnknown Or Other
THE INTERIOR SMELLS STRONGLY OF CRAYONS AND WILL NOT GO AWAY WITH SHAMPOOING, CLEANING AND/OR OTHER METHODS OF ODOR REMOVAL. THE ODOR IS VERY STRONG AND RUBS OFF ON CLOTHING AND SKIN WHILST SEATED.
NHTSA ODI #10864673
Mileage unknown · Apr 2, 2016
Electronic Stability Control (esc)EngineVehicle Speed Control
WHEN I DRIVE THE CAR GO SLOW THEN FAST
NHTSA ODI #10853113
8,000 miles · Mar 9, 2016
Electrical System
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTU…
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TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
NHTSA ODI #10845673
70,000 miles · Jun 3, 2015
Air Bags
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHEN THE CONTACT STARTED THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER PREVIOUSLY REPLACED THE AIR BAG SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 10/18/2017*CN
NHTSA ODI #10723143
Mileage unknown · May 11, 2015
Air BagsCrash
I WAS STRUCK BY A DRIVER ON THE FREEWAY GOING ABOUT 30 MPH WHO WAS SWITCHING LANES AND HIT MY DRIVER SIDE TIRE AND DRIVER SIDE FENDER ON MY CAR. MY AIRBAGS DID NOT DEPLOY. I HAVE CONTINUOUSLY CONTACTED AND HAD MY VEHICLE SERVICED FOR THE DEFECTIVE AIRBAG SEVERAL TIMES. I AM A SINGLE MOTHER OF TWINS AND THIS IS MY ONLY CAR SO I C…
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I WAS STRUCK BY A DRIVER ON THE FREEWAY GOING ABOUT 30 MPH WHO WAS SWITCHING LANES AND HIT MY DRIVER SIDE TIRE AND DRIVER SIDE FENDER ON MY CAR. MY AIRBAGS DID NOT DEPLOY. I HAVE CONTINUOUSLY CONTACTED AND HAD MY VEHICLE SERVICED FOR THE DEFECTIVE AIRBAG SEVERAL TIMES. I AM A SINGLE MOTHER OF TWINS AND THIS IS MY ONLY CAR SO I COULD NOT TAKE THE VEHICLE IN EVERY TWO TO FOUR WEEKS FOR THIS SAME PROBLEM THAT HAS LASTED SINCE I PURCHASED THE VEHICLE. I HAVE ALL THE RECORDS SHOWING ALL THE TIMES I HAVE TAKEN THE VEHICLE IN TO GET THE AIRBAG LIGHT FIXED AND EVERY TIME THE VW COMPANY FIXED IT A FEW DAYS TO A WEEK LATER IT WOULD COME BACK ON. THIS HAS BEEN GOING ON SINCE AUGUST OF 2006.
NHTSA ODI #10715573
32,000 miles · Nov 17, 2014
Exterior Lighting
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS AND TAIL LIGHTS FAILED TO WORK INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
NHTSA ODI #10658624
122,000 miles · Oct 5, 2014
Air BagsElectrical SystemVehicle Speed ControlInjury
BOUGHT THIS VW BEETLE USED. HAD TERRIBLE SMELL, LIKE BURNT CRAYONS. CLEANED IT INTENSELY, INSIDE AND OUTSIDE. THOROUGH DETAIL JOB. STILL SMELLS, CAUSING HEADACHE. AIR BAG LIGHT AND BUZZER STAYED ON EVEN AFTER LATCHING SEAT BELT. CRUISE CONTROL WORKS ERRATICALLY, LUNGING FORWARD SUDDENLY, THEN CHUGS, THEN LUNGES FORWARD QUICKLY A…
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BOUGHT THIS VW BEETLE USED. HAD TERRIBLE SMELL, LIKE BURNT CRAYONS. CLEANED IT INTENSELY, INSIDE AND OUTSIDE. THOROUGH DETAIL JOB. STILL SMELLS, CAUSING HEADACHE. AIR BAG LIGHT AND BUZZER STAYED ON EVEN AFTER LATCHING SEAT BELT. CRUISE CONTROL WORKS ERRATICALLY, LUNGING FORWARD SUDDENLY, THEN CHUGS, THEN LUNGES FORWARD QUICKLY AGAIN. SPEED WORKS CONSISTENTLY WHEN CRUISE CONTROL IS NOT ENGAGED. VERY UNSAFE WITH CRUISE CONTROL IN USE. LIGHTING ISSUES. INTERIOR LIGHTS WOULD NOT WORK, UNABLE TO SEE INTERIOR GAUGES IN THE DARK. TURN SIGNALS BLINKING ERRATICALLY, AND NOT IN SYNC. TOOK VEHICLE IN FOR REPAIRS AT AN AUTHORIZED VW DEALER, PAID $1,300.00. STILL NOT WORKING PROPERLY. TOOK IT BACK IN 4 DAYS LATER BECAUSE DRIVERS SIDE WINDOW ALMOST FELL OUT WHILE DRIVING, AND INTERIOR LIGHTING ISSUES STILL DID NOT WORK. WAS CHARGED ANOTHER $600.00. VEHICLE WILL NOT ENGAGE INTO DRIVE POSITION EASILY, AND SOMETIMES NOT AT ALL UNLESS THE STEERING WHEEL IS JERKED ON. DEALER SAID SENSORS WERE THE PROBLEM, AND THAT I WILL NEED TO BRING IT BACK AGAIN TO HAVE THE CRUISE CONTROL FIXED AT A COST OF $250.00. I AM SCARED TO DRIVE THIS VEHICLE NOW. THERE SHOULD BE SOME RECALLS ON THE SMELL ISSUE, AND THE AIR BAG/SEAT BELT ISSUE. ALSO CRUISE CONTROL ISSUE, BECAUSE I HAVE BEEN TOLD IT IS ASSOCIATED WITH THE ELECTRICAL PROBLEMS. *TR
NHTSA ODI #10641558
Mileage unknown · Aug 30, 2014
Air BagsCrashInjury
ON FRIDAY, AUGUST 15, 2014 AT 12:19 PM, I REAR ENDED A TOYOTA HIGHLANDER AT A SPEED OF ABOUT 30 MPH. MY PASSENGER WAS NOT WEARING A SEAT BELT AT THE TIME OF THE ACCIDENT AND ON IMPACT MY PASSENGER WAS EJECTED OUT OF THE SEAT AND SMASHED HER HEAD OFF THE WINDSHIELD AND THEN ONTO THE DASHBOARD. ALSO SHE HIT HER LEGS OFF THE GLOVE …
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ON FRIDAY, AUGUST 15, 2014 AT 12:19 PM, I REAR ENDED A TOYOTA HIGHLANDER AT A SPEED OF ABOUT 30 MPH. MY PASSENGER WAS NOT WEARING A SEAT BELT AT THE TIME OF THE ACCIDENT AND ON IMPACT MY PASSENGER WAS EJECTED OUT OF THE SEAT AND SMASHED HER HEAD OFF THE WINDSHIELD AND THEN ONTO THE DASHBOARD. ALSO SHE HIT HER LEGS OFF THE GLOVE BOX HARD ENOUGH THAT SHE COULD NOT WALK AFTER THE ACCIDENT. THE WINDSHIELD IS SMASHED AND THE GLOVE BOX DOOR IS BROKEN. I ON THE OTHER HAND HAD MY SEAT BELT ON, BUT MY SIDE OF THE CAR HAD SUSTAINED THE MOST DAMAGE, BUT NEITHER THE DRIVER OR PASSENGER AIR BAGS DEPLOYED. *TR
NHTSA ODI #10629523
88,900 miles · Jul 1, 2014
Electrical SystemEquipment Adaptive/mobilityFire
ON JUNE 13TH I WAS DRIVING MY CAR AND I WENT TO TURN OFF THE AC AND IT MADE A LOUD CLICKING NOISE, AFTER THE NOISE THE AC WOULDN'T TURN OFF SO I ENDED UP DRIVING 3 HOURS WITH THE AC FULL BLAST. A FEW DAYS AFTER THIS I WAS ABLE TO TURN OFF THE AC, AND LEFT IT LIKE THIS FOR ABOUT 2 WEEKS. AT THIS POINT THE MIDDLE KNOB WAS STUCK AN…
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ON JUNE 13TH I WAS DRIVING MY CAR AND I WENT TO TURN OFF THE AC AND IT MADE A LOUD CLICKING NOISE, AFTER THE NOISE THE AC WOULDN'T TURN OFF SO I ENDED UP DRIVING 3 HOURS WITH THE AC FULL BLAST. A FEW DAYS AFTER THIS I WAS ABLE TO TURN OFF THE AC, AND LEFT IT LIKE THIS FOR ABOUT 2 WEEKS. AT THIS POINT THE MIDDLE KNOB WAS STUCK AND THE AC WOULD RANDOMLY WORK AND NO LONGER WOULD TURN AT ALL. ON JUNE 30TH AS I WAS LEAVING THE PARKING LOT OF MY APARTMENT AND WENT TO TURNED ON THE AC, IT MADE A WEIRD NOISE BUT I CONTINUED DRIVING ANYWAYS. THE AC STOPPED WORKING SO I TURNED THE KNOB AGAIN AND I STARTED GETTING A BURNING SMELL, I LOOKED DOWN AND SAW SMOKE COMING OUT FROM BEHIND THE KNOB SO I DROVE BACK TO MY APARTMENT BECAUSE I DECIDED IT WASN'T SAFE TO DRIVE ON THE FREEWAY. IN A MATTER OF A MINUTE THE SMOKE GOT WORSE AND STARTED COMING OUT FROM THE ENTIRE AREA UNDER MY RADIO. I PARKED MY CAR ONCE I GOT BACK HOME AND STOOD OUTSIDE AS I ALLOWED MY CAR TO AIR OUT, NOT LONG AFTER THIS I SAW FLAMES COMING OUT FROM THE MIDDLE KNOB AND GROWING BIGGER. I WAS LUCKILY ABLE TO PUT IT OUT WITH A CUP OF WATER AND WAS FORCED TO CALL 911 TO MAKE SURE THE FIRE WAS COMPLETELY OUT. THIS IS ONE OF THE WORST EXPERIENCES THAT HAS EVER HAPPENED TO ME AND IT WAS TERRIFYING, IF I DIDN'T HAVE A CUP OF WATER AT THE TIME THE FIRE COULD HAVE EASILY BURNED UP THE REST OF MY CAR IN A MATTER OF SECONDS. *TR
NHTSA ODI #10607529
NHTSA investigations
2RQ06004 · Brake Light Switch Failure
Opened Feb 28, 2006 · Closed Aug 7, 2006
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Exterior Lighting:brake Lights:switch
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:brake Lights
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
EA03002 · Brake Light Switch
Opened Apr 8, 2003 · Closed Aug 20, 2003
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch
THE BRAKE LIGHT SWITCH USED IN CRUISE CONTROL EQUIPPED MY 1998-1999 AND ALL MY 2000 AND LATER MODELS HAS UNDERGONE MULTIPLE REVISIONS.ANALYSIS OF WARRANTY AND COMPLAINT DATA INDICATES HIGH REPLACEMENT RATES OCCURRED IN VEHICLES BUILT WITH BRAKE SWITCH PART NUMBERS 1J0 945 511A AND 1J0 945 511B, THE ORIGINAL AND FIRST REVISION LEVELS, RESPECTIVELY.THE FAILURE OF THE SWITCH COULD RESULT IN FAILURE OF THE BRAKE LIGHTS TO ILLUMINATE WHEN THE BRAKES ARE APPLIED, OR COULD CAUSE THE BRAKE LAMPS TO STAY CONTINUALLY ILLUMINATED.EITHER CONDITION RESULTS IN THE INABILITY OF THE BRAKE LIGHTS TO NOTIFY OTHER MOTORISTS OF VEHICLE BRAKING.UNDER SAFETY RECALL 03V-265, VOLKSWAGEN WILL INSPECT THE BRAKE LIGHT SWITCH ON ALL VEHICLES BUILT THROUGH NOVEMBER 2001.ANY AFFECTED SWITCH WILL BE REPLACED FREE OF CHARGE WITH THE MOST CURRENT VERSION, PART NUMBER 1J0 945 511D.
Additional source detail variants (2)
Exterior Lighting:brake Lights:switch
THE BRAKE LIGHT SWITCH USED IN CRUISE CONTROL EQUIPPED MY 1998-1999 AND ALL MY 2000 AND LATER MODELS HAS UNDERGONE MULTIPLE REVISIONS.ANALYSIS OF WARRANTY AND COMPLAINT DATA INDICATES HIGH REPLACEMENT RATES OCCURRED IN VEHICLES BUILT WITH BRAKE SWITCH PART NUMBERS 1J0 945 511A AND 1J0 945 511B, THE ORIGINAL AND FIRST REVISION LEVELS, RESPECTIVELY.THE FAILURE OF THE SWITCH COULD RESULT IN FAILURE OF THE BRAKE LIGHTS TO ILLUMINATE WHEN THE BRAKES ARE APPLIED, OR COULD CAUSE THE BRAKE LAMPS TO STAY CONTINUALLY ILLUMINATED.EITHER CONDITION RESULTS IN THE INABILITY OF THE BRAKE LIGHTS TO NOTIFY OTHER MOTORISTS OF VEHICLE BRAKING.UNDER SAFETY RECALL 03V-265, VOLKSWAGEN WILL INSPECT THE BRAKE LIGHT SWITCH ON ALL VEHICLES BUILT THROUGH NOVEMBER 2001.ANY AFFECTED SWITCH WILL BE REPLACED FREE OF CHARGE WITH THE MOST CURRENT VERSION, PART NUMBER 1J0 945 511D.
Exterior Lighting:brake Lights
THE BRAKE LIGHT SWITCH USED IN CRUISE CONTROL EQUIPPED MY 1998-1999 AND ALL MY 2000 AND LATER MODELS HAS UNDERGONE MULTIPLE REVISIONS.ANALYSIS OF WARRANTY AND COMPLAINT DATA INDICATES HIGH REPLACEMENT RATES OCCURRED IN VEHICLES BUILT WITH BRAKE SWITCH PART NUMBERS 1J0 945 511A AND 1J0 945 511B, THE ORIGINAL AND FIRST REVISION LEVELS, RESPECTIVELY.THE FAILURE OF THE SWITCH COULD RESULT IN FAILURE OF THE BRAKE LIGHTS TO ILLUMINATE WHEN THE BRAKES ARE APPLIED, OR COULD CAUSE THE BRAKE LAMPS TO STAY CONTINUALLY ILLUMINATED.EITHER CONDITION RESULTS IN THE INABILITY OF THE BRAKE LIGHTS TO NOTIFY OTHER MOTORISTS OF VEHICLE BRAKING.UNDER SAFETY RECALL 03V-265, VOLKSWAGEN WILL INSPECT THE BRAKE LIGHT SWITCH ON ALL VEHICLES BUILT THROUGH NOVEMBER 2001.ANY AFFECTED SWITCH WILL BE REPLACED FREE OF CHARGE WITH THE MOST CURRENT VERSION, PART NUMBER 1J0 945 511D.