2002 Volkswagen Beetle

02 NB WITH 7700 MILES, AIRBAG LIGHT CAME ON. TOLD SYSTEM WILL NOT WORK WITH THIS FAULT. TOOK TO ROYAL VOLKWAGEN, WAS TOLD THEY COULD NOT COMMUNICATE WITH AIR BAG COMPUTER, SO, SORRY. NO OFFER TO INVESTIGATE NOR FIX PROBLEM. SPOKE WITH VOLKWAGEN CARE LINE, WHAT A JOKE, SORRY, NOT UNDER WARRANTY. COME ON VOLKSWAGEN, LETS DO A RECALL, OR DO YOU REALLY NOT CARE ABOUT OUR LIVES??? GERMAN ENGINEERING MY MONEY. *AK

TL*THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. OVER THE COURSE OF THREE YEARS, THE SEAT BELT LIGHT REMAINED ILLUMINATED ON THE DASHBOARD. THE FIRST TIME THIS INCIDENT OCCURRED THE FAILURE WAS REMEDIED AT THE VOLKSWAGEN DEALER. THE SECOND TIME, THE ENTIRE SEAT BELT UNIT WAS REPLACED AS A RESULT OF A CRASH. THE CONTACT NOTIFIED THE MANUFACTURER ON MULTIPLE OCCASIONS, BUT VOLKSWAGEN IS UNABLE TO RESOLVE THE FAILURE. THE CURRENT MILEAGE IS 50,500 AND FAILURE MILEAGE WAS 30,000.

DT*: THE CONTACT STATED A NHTSA RECALL LETTER WAS RECEIVED INDICATING THE BRAKE SAFETY SWITCH NEEDED TO BE REPLACED AT THE NEAREST DEALERSHIP. THE VEHICLE HAD NOT PRESENTED ANY PROBLEMS WITH THE BRAKE LIGHT SWITCH YET. THE NEAREST DEALERSHIP WAS 130 MILES FROM THE LOCALITY. THE CONTACT ASKED THE MANUFACTURER FOR THE REPLACEMENT PART TO PERFORM THE REPAIR AT AN INDEPENDENT AUTHORIZED CERTIFIED MECHANIC OR OTHER TRUSTED DEALERSHIP. THE MANUFACTURER REFUSED THE PROPOSAL. THE CONTACT EXPRESSED CONCERN BECAUSE THE MANUFACTURER SHOULD BE FLEXIBLE IN CASES WERE NO DEALERSHIP WERE PRESENT IN THE AREA.

2002 VW BEETLE 2.0 GLS W/ APPROX. 77,000 MILES. LOW FUEL LIGHTS STAYS ON / WILL NOT GO OFF. THE FUEL GAUGE IS WORKING PROPERLY, THE LIGHT JUST WON'T GO OFF. WE CHECKED SEVERAL WEB SITES AND CONTACTED A COUPLE OF VW DEALERSHIPS. WE FOUND OUT IT IS LIKELY THE INSTRUMENT CLUSTER AND IT'S A FAIRLY COMMON PROBLEM. VW WOULDN'T WARRANTY THE WORK. *NM

IN JUNE I TOOK MY 2002 VW BEETLE TO THE DEALERSHIP BECAUSE IT AGAIN WOULD NOT START. THE VEHICLE HAS HAD THE ALTERNATOR REPLACED ALREADY, A BATTERY CHANGE, AND THEN ANOTHER ALTERNATOR. SO THREE ALTERNATORS SINCE CREATION. I WAS TOLD THAT ANOTHER BATTERY HAD FAILED. SO NOW THREE BATTERIES IN TOTAL. I ALSO TOLD THEM THAT THE BRAKE LIGHTS WERE STICKING ON AND BURNING OUT THE BULBS, THAT THEY STAYED LIT SO PEOPLE COULD NOT TELL IF I WAS BRAKING AND THAT THE CRUISE CONTROL WAS NOT WORKING. I WAS TOLD BY CORPORATE THAT MY VIN DID NOT FALL UNDER A RECALL. I ARGUED THAT WHILE MY VIN MIGHT NOT HAVE BEEN IDENTIFIED IT DID NOT NEGATE THE FACT THAT THE CAR HAD THE SAME FAILURE AND CAUSE AS THOSE LISTED AS PART OF THE RECALL. THEY FINALLY AGREED TO WARRANTY THE BRAKE SWITCH FAILURE. I PAID FOR THE NEW BATTERY. HOWEVER, THE CAR WAS RETURNED TO ME WITH OUT WORKING TURN SIGNALS AND HAZARD LIGHTS. THE SERVICE REP FAILED TO RETURN MY CALLS ABOUT IT ON NUMEROUS OCCASIONS. ONLY AFTER I CONTACTED THE MGR DID THEY CALL ME. THEY SAID TO BRING IT BACK AND THEY WOULD FIX IT. NOW THEY WANT TO CHARGE ME $135 BECAUSE THEY SAY THE SWITCH INSIDE THE DASH FAILED AND IT WAS NOT RELATED TO THE ELECTRICAL ISSUES WITH THE BRAKE SWITCH. FUNNY THE CRUISE CONTROL, ETC WERE RELATED. I WAS TOLD THE BRAKE SWITCH ALLOWED ELECTRICAL TO BE BACK FED INTO THE SYSTEM THAT WAS TOO POWERFUL FOR THE CIRCUITS THUS BURNING THEM OUT. THEY CAN NOT EXPLAIN WHY THE TURN SIGNALS WOULD NOT BE AFFECTED BY THIS NOR WHY THEY RETURNED IT TO ME BROKEN. THIS CAR IS AN ELECTRICAL LEMON! *NM