2000 Volkswagen Beetle

AIR BAG FAULT LIGHTS HAS BEEN COMING ON AND GOING OFF FOR OVER A YEAR,,, EVERYTIME I GET TIME TO GO BY AND GET IT FIXED, IT GOES OFF, HOOKED THE COMPUTER UP AND IT SHOWS NO FAULT... NOW IT IS ON ALL THE TIME, I WAS TOLD THAT IT NEEDS TO BE REPAIRED BUT AT GREAT EXPENSE TO ME,,, HOWEVER IT WAS NOT REALLY HURTING ANYTHING.. I WAS TOLD THAT IT DOES NOT AFFECT THE AIR BAG DEPLOYING, BUT I WONDER... THE ONLY WAY TO FIND OUT IS HAVE AN ACCIDENT AND I DO NOT WANT TO DO THAT, SO WE , THE OWNERS ARE AT THE MERCY OF THE VW CORPORATION. *JB

WHILE DRIVING ON A HIGHWAY AT 65 MILES PER HOUR, I ATTEMPTED TO TURN THE CRUISE CONTROL OFF. IT DID NOT GO OFF. THEN I APPLIED THE BRAKES AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITH NO TENSION. THERE WAS NO BRAKING ACTION AT ALL. I DROVE ALONG SOME GRASSY AREAS ON THE SIDE OF THE HIGHWAY TO SLOW THE CAR, TURNED OFF THE IGNITION BECAUSE THE CAR WAS NO DECELERATING, AND HIT A TREE AT ABOUT 50 MPH. THE AIRBAGS DID NOT GO OFF. THE CAR WAS TOTALLED. THE CAR WAS SOLD TO A JUNK YARD BECAUSE THE REPAIR COSTS WERE TOO HIGH AND BECAUSE THE REPAIR FACILITY SAID THEY COULD NOT DETERMINE WHY THE CRUISE CONTROL AND BRAKES FAILED.

TL*THE CONTACT OWNS A 2000 VOLKSWAGEN BEETLE. WHILE DRIVING 60 MPH, THE ENGINE LOST POWER. THE BATTERY AND THE ECP WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THE FAILURE AS THE TIMING BELT. THE MANUFACTURER WILL NOT PERFORM THE REPAIR FOR FREE. THE CONTACT STATED THAT THE WATER PUMP WAS REPLACED AT 38,000 MILES AND 49,000 MILES. THE TIMING BELT WAS REMOVED TO REPLACE THE PUMP. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 74,000.

I AM THE ORIGINAL OWNER OF THIS 2000 VOLKSWAGEN BEETLE. ON JULY 30, 2001 (MILEAGE 20013) I COMPLAINED TO MY DEALERSHIP THAT THE AIR BAG LIGHT WAS ON ALL THE TIME WHILE DRIVING. THEY RECONNECTED THE WIRE UNDER THE DRIVERS SEAT STATING IT WAS LOOSE, POOR FIT. ON NOVEMBER 15, 2002 (MILEAGE 33164) I COMPLAINED AGAIN THAT THE AIR BAG LIGHT WAS ON ALL THE TIME. THEY INSPECTED AND FOUND TWO MISC. CODES RESET AND TESTED, SAID ALL IS OK AT THIS TIME. ON SEPTEMBER 3, 2003 (MILEAGE 41463)I COMPLAINED THAT THE AIR BAG LIGHT WAS ON ALL THE TIME, AGAIN. DEALERSHIP TESTED AND SAID I NEEDED D/D AIR BAG, HARNESS AND SEAT BELT REPLACED AT A COST OF $675.00. I DECLINED REPAIR AND CALLED VOLKSWAGEN. ON NOVEMBER 5, 2003 VW SAID THEY WOULD REPAIR THIS PROBLEM FREE OF CHARGE FOR CUSTOMER "GOODWILL". ON JULY 19, 2005 (MILEAGE 61130) I COMPLAINED THAT THE AIR BAG LIGHT WAS ONCE AGAIN ON ALL THE TIME. DEALERSHIP REPOSITIONED CONNECTOR FOR DRIVERS SIDE AIR BAG AND STATED IF IT COMES ON AGAIN WILL NEED NEW AIR BAG. ON NOVEMBER 20, 2006 (MILEAGE 73661) ONCE AGAIN I COMPLAINED THAT THE AIR BAG LIGHT WAS ON ALL THE TIME WHILE DRIVING. I WAS TOLD I NEEDED A NEW DRIVERS SEAT AIR BAG, HARNESS WITH REWIRE TO CONTROL AT A COST OF $1040. ONCE AGAIN I CALLED VOLKSWAGEN AND THIS TIME I WAS TOLD SORRY, THERE IS NOTHING THEY CAN DO TO HELP ME. THIS HAS BEEN AN ON GOING PROBLEM WITH MY VEHICLE AND SPECIFICALLY A HUGE SAFETY ISSUE. PLEASE ADVISE IF THERE IS ANY HELP YOU ARE ABLE TO OFFER. *JB

THE 2000 VOLKSWAGEN NEW BEETLE IGNITION SWITCH MELTED AT CONTACT WIRES IN THE STEERING COLUMN. THE CAUSE WAS THE FOG LIGHTS UNDERSIZED WIRING TO THE IGNITION SWITCH. WHEN IT MELTED THE CONTACTS THE HEADLIGHTS, TURN SIGNALS, HVAC, AND GAUGES BECAME INOPERABLE, TO NAME A FEW. IT WAS OUT OF SERVICE FOR TWO MONTHS AT MY COST AND MY REPAIR. I COULD NOT AFFORD THE REPAIR THROUGH THE DEALERSHIP AND THERE ARE NO RECALLS ALTHOUGH THOUGH CONVERSATIONS WITH VW MECHANICS AND OTHERS THIS PROBLEM WAS NOT UNCOMMON. THERE ARE STILL NUANCES WITH ELECTRICAL COMPONENTS IN THE BEETLE TO THIS DAY. I WOULD HOPE THERE WERE NO FIRES OR INJURIES. *JB

TL* - THE CONTACT CALLED REGARDING THE 2000 VOLKSWAGEN BEETLE. THE CONTACT TURNED ON THE HEATER AND IT WOULD NOT TURN ON. THE HEATER EVENTUALLY TURNED ON, THE BLOWER STOPPED ,AND FLAMES STARTED COMING FROM THE HEATER VENTS. THE FAILURE MILEAGE WAS 75,800. THE FIRE WAS PUT OUT WITH A FIRE EXTINGUISHER. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE REPAIR SHOP DIAGNOSED THE PROBLEM AS A FAULTY HEATER/AIR CONDITIONER CONTROL SWITCH. THE CONTACT CONTACTED THE MANUFACTURER AND THEY WILL NOT DO ANYTHING. THE VEHICLE WAS BEING REPAIRED AT A NON VOLKSWAGEN REPAIR SHOP. *AK

THE SERVICE REP AT UNIVERSITY VW REPORTED MY CAR NEEDED A NEW TIMING BELT AND WATER PUMP - COST $1,500 (THE WORD WARRANTY WAS NEVER MENTIONED, SO I NEVER CONSIDERED THIS REPAIR MIGHT BE COVERED.) ANOTHER MECHANICS QUOTE FOR THE SAME JOB WAS $448. DURING REPAIR HE FOUND THE TIMING BELT TENSIONER WAS DEFECTIVE, SO MY TOTAL COST WAS $615 - STILL LESS THAN HALF OF THE QUOTE BY UNIVERSITY VW. (I ALSO HAD TO PAY UNIVERSITY $96 FOR THEIR RIP-OFF QUOTE.) I CONTACTED VW, WHO TOLD ME TO TAKE THE PART TO THE DEALER FOR CONFIRMATION OF DEFECT. DEFECT WAS CONFIRMED BY THEIR LEAD MECHANIC. (NOTE THAT HE CONFIRMED DEFECT AND NOT WORN OUT PART. I STILL HAVE ALL PARTS.) SERVICE MANAGER STATED HE WOULD FILE A CLAIM WITH VW FOR ME. HE CALLED ON 2/19 AND REPORTED MY CLAIM WAS DENIED. THE REQUEST WAS NOT MADE TO VW, BUT DECIDED BY HIS REGIONAL MANAGER. I CALLED VW ABOUT A CLAIM. ON 2/20 VW CLAIMS CALLED STATING MY CLAIM WAS DENIED. SHE STATED THAT MY CLAIM WAS DENIED. SHE ALSO INFORMED ME THAT THE REPAIR WOULD HAVE BEEN COVERED UNDER WARRANTY - IF I HAD NOT TAKEN IT TO ANOTHER MECHANIC. I TOLD HER I WOULD NOT HAVE TAKEN IT TO ANOTHER MECHANIC, IF I HAD KNOWN IT WOULD BE COVERED UNDER WARRANTY! (THIS WAS THE FIRST TIME I LEARNED THE PROBLEM WAS COVERED BY THE WARRANTY!) I TOLD HER I WANTED TO APPEAL THIS DECISION, SO WHOM SHOULD I CONTACT? SHE STATED, "I AM EMPOWERED BY THE CEO OF VOLKSWAGEN, SO THERE ISN'T ANYONE HIGHER. YOUR CLAIM WILL NOT BE PAID." AS FAR AS I AM CONCERNED, THIS ENTIRE PROBLEM WAS CAUSED BY A SERVICE CONSULTANT NOT TELLING ME THIS REPAIR WOULD BE (OR EVEN, MIGHT BE) COVERED UNDER WARRANTY. AS A NON-MECHANICAL CUSTOMER, I FEEL I SHOULD HAVE EVERY RIGHT TO EXPECT THAT SERVICE. IF I HAD BEEN TOLD THAT, I DEFINITELY WOULD HAVE LEFT MY CAR AT UNIVERSITY VW FOR THE REPAIRS, BUT I FELT I HAD NO CHOICE - EITHER PAY $1,500 OR $500. *NM