1999 Volkswagen Beetle

PURCHASED 1999 VW BEETLE 20 MONTHS AGO. CAR HAS ONLY 54,000 MILES. SINCE OWNING THE CAR HAVE ALREADY OVER $3,500 IN REPAIRS. ALL OF THE REPAIRS WERE DONE AT MY LOCAL DARCAR VW REPAIR SHOP. I BELIEVE SOME OF THESE REPAIRS WERE RECALLS AND HAVE ALL RECEIPT. IS THERE SOMEONE I CAN SENT MY REPAIR RECEIPTS TO TO SEE IF I CAN BE REIMBURSED FOR OUT OF POCKET EXPENSES WHICH SHOULD HAVE BEEN RECALL SERVICES? I CAN FORWARD RECEIPTS. ALSO SEVEN DAYS AGO THE PASSENGER SIDE WINDOW REGULATOR BROKE AND IT APPEARS IT HAD BEEN RECALLED PER TWO VW OWNER WHO HAD SAME PROBLEMS BUT I CAN'T FIND THE RECALL INFORMATION ON IT. CAN YOU SUGGEST HOW I CAN VIEW ALL RECALLS FOR 1999 VW BEETLE GLS? *TR

DT*: THE CONTACT STATED WHILE DRIVING 45 MPH ON NORMAL ROAD CONDITIONS, SMOKE WAS NOTICED COMING FROM UNDER THE DASHBOARD. THERE WERE NO WARNING LIGHTS ILLUMINATED. THEN, THE VEHICLE CAUGHT ON FIRE AND WAS EVACUATED. THERE WERE NO INJURIES SUSTAINED. THE POLICE AND FIRE DEPARTMENT WERE PRESENT, AND A POLICE REPORT WAS TAKEN. THE FIRE DEPARTMENT DETERMINED AN ELECTRICAL FAILURE FROM THE HEATER FAN WAS THE CAUSE OF THE FIRE. THE INSURANCE COMPANY DECLARED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS CONTACTED HOWEVER, REFUSED TO OPEN AN INVESTIGATION. THE CONTACT EXPRESSED CONCERN THAT THE FIRE COULD HAVE INJURED AN OCCUPANT.*AK

THE FIRST OCCURRENCE (DRIVER'S SIDE WINDOW) OCCURRED WITHIN 6,000 MILES OF DRIVING OFF THE DEALER'S LOT -- THE SECOND OCCURRENCE (PASSENGER SIDE WINDOW) OCCURRED TODAY, 7/24/2006. THE EVENTS LEADING UP TO TODAY'S INCIDENT, ALBEIT IDENTICAL TO THE FIRST OCCURRENCE 3 YEARS AGO, GOES SOMETHING LIKE THIS: I HIT THE 'DOWN' BUTTON TO LOWER THE WINDOW; THE WINDOW LOWERS ITSELF AND STAYS IN THE DOWN POSITION -- THEREBY SUBJECTING THE DRIVER AND PASSENGERS TO THE POSSIBILITY OF: A: EXPOSURE TO THE ELEMENTS INCLUDING THE POSSIBILITY OF DUST/DEBRIS CAUSING TEMPORARY BLINDNESS. B: EXPOSURE TO NOXIOUS AIR FUMES FROM INNER-CITY DRIVING. C: MAKING THE OCCUPANTS OF THE VEHICLE MORE-LIKELY SUBJECTS OF VIOLENT CRIMES UP TO AND INCLUDING CAR-JACKING, RAPE, ARMED ROBBERY. *NM

DT: VOLKSWAGEN BEETLE 1999. THE CONSUMER IS NOT SATISFIED WITH MIRRORS ON THE LEFT DRIVER'S SIDE. THEY HAVE TOO MUCH OF A BLIND SPOT FOR ONCOMING VEHICLES. ALSO, THE POST BETWEEN THE WINDSHIELD AND THE LEFT AND RIGHT SIDES, BEFORE GETTING TO THE DOORS, ARE ALSO GIVING THE CONSUMER TROUBLE, AS BEING A BLIND SPOT. THE CONSUMER PULLED OUT ONTO THE HIGHWAY IN FRONT OF ONCOMING TRAFFIC, AND DIDN'T SEE ANOTHER VEHICLE BECAUSE OF THE BLIND SPOTS FROM THE CAR. *AK *SC *JB

DT:CONSUMER COMPLAINED ABOUT PROBLEMS WITH UNLOCKING VEHICLE. WHEN SHE TURNED THE KEY THE WINDOWS ROLL DOWN ON THEIR OWN. IT MIGHT NOT HAPPEN RIGHT AT THAT TIME, BUT SOME TIME AFTER THE VEHICLE WAS TURNED ON AND OFF THE WINDOWS ROLLED DOWN. SOMETIMES THE KEYLESS ENTRY REMOTE WILL WORK AND SOMETIMES IT WILL NOT WORK. CONSUMER KNEW OF OTHER PEOPLE WITH THE SAME TYPE OF VEHICLE HAVING THE SAME PROBLEM. DEALER WAS REPAIRING THE PROBLEM . DEALER TOLD CONSUMER THAT REPAIRS WERE NOT COVERED UNDER WARRANTY. REPAIRS WERE DONE AT CONSUMER'S EXPENSE. DEALER REPLACED THE CYLINDER LOCK SWITCH.CONSUMER HAD THIS PROBLEM SINCE SHE OWNED THE VEHICLE.*AK

1999 VOLKSWAGEN BEETLE HAVING PROBLEMS WITH TIE ROD EQUIPMENT.*MR THE VEHICLE WAS HARD TO STEER AND NOISY ON TURNS. THE DEALER REPLACED THE RACK AND PINION GEAR AND TIE ROD ENDS. THE VEHICLE WAS TAKEN BAKE TO THE DEALER FOR FRONT END VIBRATION AND IT WAS DETERMINED THAT THE TIRE ROD ENDS WERE WORN. THE WINDOWS WOULD NOT CLOSE DUE TO DEFECTIVE REGULATORS. THE ABS LIGHT ILLUMINATED. THE DEALER REPLACED THE LEFT REAR SPEED SENSOR AND REST THE READINESS CODES. *NM

WHILE DRIVING 5 MPH AND WITHOUT HAZARD FLASHING WARNING LIGHTS BLINKED ON AND OFF ON THEIR OWN. ALSO, DRIVER AND PASSENGER SIDE WINDOWS ROLLED UP AND DOWN, AND SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION ON NUMEROUS OCCASIONS. BUT, MECHANIC WAS UNABLE TO DUPLICATE OR RESOLVE THE PROBLEMS. *AK

JUNE 2, 2003 THE FOLLOWING LETTER WAS SENT TO VOA DEAR VOLKSWAGEN OF AMERICA I HAVE A 1999 BEETLE THAT CAUGHT FIRE ON MAY 4TH 2003; AS OF TODAY MAY 12, 2003 THIS IS WHAT I WAS TOLD BY [XXX] FROM YOUR DEPARTMENT. HE SAID, CORPORATE VOLKSWAGEN WILL DO NOTHING WITH THE CAR BECAUSE IT IS TOO OLD AND HAS TOO MANY MILES. THEY WILL NOT BE SENDING ANY KIND OF PAPERWORK TO ME, AND I WILL NOT GET ANY MORE CALLS FROM VOLKSWAGEN ON THIS ISSUE, THIS IS AN INSURANCE ISSUE? I AM NOT PLEASED WITH THIS ANSWER AND THIS IS WHY: 05/04/03 SUNDAY SMOKE THEN FLAMES CAME POURING OUT OF THE DASHBOARD OF OUR 1999 VW BEATLE PURCHASED OCT 1998. I WAS GIVEN A CASE # OF [XXX] TO REFER TO. [XXX] SAID THE A/C SWITCH WIRE CAUSED THE FIRE. HE WAS WAITING FOR A CALL FROM VOLKSWAGEN OF AMERICA?S CUSTOMER RELATION'S PERSON. 05/12/03 MONDAY 1:38 PM I CALLED VOLKSWAGEN OF AMERICA AGAIN BECAUSE I HAVE NOT HEARD FROM [XXX]. [XXX] GOT ON PHONE AND SAID THAT A FIRE REPORT WAS SENT TO THEIR PRODUCT LIAISON PERSON. [XXX] SAID, CORPORATE VOLKSWAGEN WILL DO NOTHING WITH THE CAR BECAUSE IT'S TOO OLD AND HAS TO MANY MILES. THEY WILL NOT BE "SENDING PAPERWORK" TO ME AND ? I WILL NOT GET ANY MORE CALLS FROM VOLKSWAGEN ON THIS ISSUE, THIS IS AN INSURANCE ISSUE. I HAVE A RECORD OF ALL PAST SERVICE RECEIPTS (DATING BACK TO THE PURCHASE DATE) AND HAVE DOCUMENTED PROOF OF RECENT PROBLEMS AND REPAIRS TO THE A/C AND ELECTRICAL WIRING ON THIS CAR IN THE PAST. MY DAUGHTER, A CURRENT RESIDENT OF ARIZONA, CURRENTLY IS EMPLOYED AS A FULL-TIME NANNY. SHE HAS IN HER CARE A TWO MONTH OLD AND WILL BE EXPECTED TO DRIVE HIM ABOUT. HER PAST JOB WAS CARING FOR A TWO YEAR OLD AND HAD THIS FIRE? ERUPTED WHILE HE WAS IN HER CARE, THIS WOULD HAVE BEEN A TRUE TRAGEDY. PLEASE SEND VERIFICATION OF YOUR DECISION IN WRITING TO ME BY MAY 30, 2003. PLEASE SEND ALL INQUIRIES BACK TO ME AT [XXX] SINCERELY [XXX] JELINEK BUILDERS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR