2024 Volkswagen Atlas

Volkswagen has a bad software patch that has impacted VW Atlas' nationwide. Infotainment systems including the front and rear safety cameras as well as car controls are not accessible because the infotainment system is completely off. This is impacting the entire nation and dealerships are unable to provide updates. This is a huge safety concern. People will get hurt because of this outage.

The info system screen goes blank. It will intermittently go off and return on before shutting off completely. The info screen is the only way to operate the air controls. This makes the vehicle unsafe to operate when conditions require air adjustments to keep a clear windshield. This issue also causes numerous dash alerts. Rear and front collision plus maneuver braking.

Over the air software update causing the infotainment system to fail and shut down causing all the safety systems to not work. The infotainment system in this car also contains the climate control, am/fm radio, hands free communication, and all charging devices which will not work either. VW has no solution, resetting the system does nothing ( hard or soft).

My 2024 Volkswagen Atlas SE began collecting visible moisture inside the rear tail light assembly less than 18 months after purchase. Over time, this led to intermittent lighting failure, sometimes the lights function, sometimes they don’t. This is a safety concern, especially at night or in poor weather. After researching the issue, I found that this is a widely reported problem among VW Atlas owners and has even been referenced in VW’s own Technical Service Bulletin 94-22-01, which is published in the NHTSA database. The bulletin calls this “normal condensation,” but this is beyond that there is visible water pooling and electrical malfunction and I know of others who report the same thing. VW is down playing this to avoid the recall. Despite being under extended warranty, this is not covered because VW considers it cosmetic unless there’s proven seal failure. The vehicle is available for inspection and has been evaluated by a certified VW service center. Volkswagen needs to address this as a design or sealing defect, especially when it affects vehicle safety systems like brake and signal lights.

Car will not downshift RPM when pulling out of my lane and accelerating. The car will only go around 15 rpm but the car will be revving so high like it's in 3 or 4 rpm. I have to let off the gas to to bring it down to that rpm and then can accelerate again. This is a huge safety hazard. Be of these times a car is going to hit me that I didn't see come around the semi blind corner that I need to drive out of. It's also had overhead lights that blink and come on by themselves despite me having to turn them off, they just come back on. Brakes feel like I'm breaking them underwater. They've squealed going backwards from the time I drove off the lot. I'm bro g told this is normal. I've had the car in twice to be looked at. These are huge safety risks.

Without warning, CarNet stops working. This is unsafe because folks get faulty directions, which causes concerns and confusion and the following safety features do not work without warning, Automatic Crash Notification, Manual Emergency Call, Roadside Assistance, Anti-Theft detection, and Stolen Vehicle Location Assistance. An online search reveals a ton of issues with this since they started offering CarNet. Also, module “burned up due to bad luck” per Southpoint Volkswagen dealership in Baton Rouge.

1. While backing up and going over grass (not curb), brakes slam on. Passenger was leaning forward while this happened and it abruptly jolted him. He thought I did it but my foot was on the gas to back up. Car rarely detects a large curb though. Service could not reproduce. Started in March 2025 2. While driving behind a car that is slowing down or turning, brakes will (sometimes) slam on and a loud beep and red symbol on the dash appears. While I know this is a safety feature, it happens at random. It doesn't always work at times when I am very close to a turning vehicle that decelerates quickly, and it will happen when I am also decelerating and several car lengths behind a car. Cause me to almost slide into oncoming traffic on one occasion. Service could not reproduce. Started April 2025. Still happening. 3. While driving 75-80mph on the highway (posted speed is 70mph), car suddenly braked and rapidly decelerated to a speed of 35mph (not a posted highway speed). This has happened several times over the past few months. Thankfully, no one was behind me or they would've smashed into me. Service disabled the feature so now I'm paying for a feature that I cannot use and doesn't work correctly. However, it is on many other VW's and could cause a serious accident to the unsuspecting driver. April 2025. 4. Windows go down at random when pulling up lever to close. Service blamed on my vent visors and says it is a safety feature to prevent injuries. However, my daughter had her arm out the window and it did not stop going up and ended up pinching her arm in the window. I had to lower it with my lever. Service cannot replicate and gives me the same reasoning every time. Ongoing since Sept. 2024. 5. Car sometimes lags/hesitates when taking off from a stop. When trying to quickly enter traffic, this could cause a car to hit me if the car isn't getting up and going like it usually does. Service could not replicate. Started May 2025. Still ongoing