NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
471 reportsMileage unknown · Jun 25, 2021
Structure
The plastic trim on the doors failed and became lodged between the seam of the fender and the front doors. The adhesive on the trim/badges failed and allowed it to partly peel off the door. I became trapped in the vehicle and was unable to open either door because pieces were jammed in the doors range of motion. I had to physica…
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The plastic trim on the doors failed and became lodged between the seam of the fender and the front doors. The adhesive on the trim/badges failed and allowed it to partly peel off the door. I became trapped in the vehicle and was unable to open either door because pieces were jammed in the doors range of motion. I had to physically slam my body against the door from the inside of the car to break the jammed piece and open the door. My safety was at risk as I was not able to get out of my car and it was urgent. I would not have been able to get out of my car in the case of an accident or if my car became submerged in water such as a flood. I frequently transport my 70 year old father to medical appointments and I was unable to open the door to get him out of the car due to this issue. I reported this problem in April when I first noticed the trim badges coming loose, but VW failed to fix it properly. They took a metal putty knife and attempted to bend the fender and trim back into place in the parking lot. They did not take this issue seriously and pushed off repairs for months until I finally had this event and demanded they make this car safe. This car would not have passed the State Inspection and should have never left the dealers lot. I had another mechanic assess my car and he confirmed that this was extremely unsafe and the delay in repair could have been catastrophic. I have several pictures from April until present that show how severe the defect is on my car. There are several other reports of this problem in the VW forums where the badges on the doors have become jammed in the fender seam and prevented range of motion of the front doors.
NHTSA ODI #11422243
Mileage unknown · Jun 1, 2021
StructureUnknown Or Other
The sunroof exploded while driving with no external object impacts. The retracted roof exploded sounded like a gunshot. I was driving about 75mph on Hwy 70 from Colorado to Utah. There were no vehicles around us.
NHTSA ODI #11419186
Mileage unknown · Jun 1, 2021
Engine
This is the second Volkswagen Atlas we have purchased after the first had the exact same code P2047 Evap system issues. This Atlas is brand new and it only took 3,000 miles for it to start having system issues. During driving with cruise control enabled the vehicle kicked itself out of cruise control and deactivated the ACC crui…
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This is the second Volkswagen Atlas we have purchased after the first had the exact same code P2047 Evap system issues. This Atlas is brand new and it only took 3,000 miles for it to start having system issues. During driving with cruise control enabled the vehicle kicked itself out of cruise control and deactivated the ACC cruise control along with regular cruise and disabled the remote start with a check engine light.
NHTSA ODI #11419168
245 miles · Mar 6, 2021
Forward Collision AvoidanceVehicle Speed Control
ADAPTIVE CRUISE CONTROL (ACC) DISENGAGES AND SHOWS ACC ERROR, IF THE CAR WAS REMOTELY STARTED AFTER THE SUV IS PARKED WITH ACC STILL ON. DRIVER MUST TURN OFF THE CAR AND MANUALLY RESTART, OR ENSURE THAT THE ACC IS TURNED OFF BEFORE NEXT REMOTE START. VW IS AWARE OF THIS AND IT IS COMMONLY DISCUSSED ON ALL VW CONSUMER FORUMS. VW…
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ADAPTIVE CRUISE CONTROL (ACC) DISENGAGES AND SHOWS ACC ERROR, IF THE CAR WAS REMOTELY STARTED AFTER THE SUV IS PARKED WITH ACC STILL ON. DRIVER MUST TURN OFF THE CAR AND MANUALLY RESTART, OR ENSURE THAT THE ACC IS TURNED OFF BEFORE NEXT REMOTE START. VW IS AWARE OF THIS AND IT IS COMMONLY DISCUSSED ON ALL VW CONSUMER FORUMS. VW HAS KNOWN ABOUT THIS FOR OVER TWO YEARS AND DESCRIBES IT AS A SOFTWARE PROGRAMMING PROBLEM. STILL NO REPAIR, AND WAS NOT DISCLOSED TO US WHEN PURCHASING. AFTER SEVERAL TRIPS TO THE DEALER, I WAS ABLE TO FIND THIS PROBELM ON THE VW FORUMS. DEALERS ARE CLAIMING ALL SORTS OF REASONS FOR THE PROBLEM, ESPECIALLY OPERATOR ERROR.
NHTSA ODI #11399513
2,100 miles · Feb 15, 2021
Wheels
THE VEHICLE COLLECTS SNOW/ICE WHILE YOU ARE DRIVING CAUSING IT TO VIOLENTLY SHAKE. RCM FROM VW CALLED TOLD ME TO KEEP DRIVING WHEN IT IS VIOLENTLY SHAKING BECAUSE THE SNOW WILL MELT WHILE YOUR DRIVING IN -10 DEGREE WEATHER. I HAVE HAD VEHICLES THAT COLLECT SNOW WHEN IT IS PARKED OR GO THROUGH A 15 INCH TALL DRIFT BUT NEVER T…
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THE VEHICLE COLLECTS SNOW/ICE WHILE YOU ARE DRIVING CAUSING IT TO VIOLENTLY SHAKE. RCM FROM VW CALLED TOLD ME TO KEEP DRIVING WHEN IT IS VIOLENTLY SHAKING BECAUSE THE SNOW WILL MELT WHILE YOUR DRIVING IN -10 DEGREE WEATHER. I HAVE HAD VEHICLES THAT COLLECT SNOW WHEN IT IS PARKED OR GO THROUGH A 15 INCH TALL DRIFT BUT NEVER THIS BAD AND NEVER WHILE DRIVING AT A CONSTANT SPEED. I HAVE HAD TO PULL OVER MULTIPLE TIMES ON A 35 MILE DRIVE ON PAVED ROADS TO CLEAN SNOW OUT AND RISK GETTING HIT BY OTHER VEHICLES. WHICH HAS ACTUALLY ALMOST HAPPENED TWICE. OTHERWISE IT STARTS TO SHAKE SO BAD I FEAR I WILL LOOSE CONTROL AND ROLL THE VEHICLE. HAS HAPPENED EVERY TIME WE GET A SNOW STORM. I HAVE HAD OR DRIVEN OVER 20 VEHICLES AND HAVE NEVER HAD A VEHICLE COLLECT SNOW WHILE I WAS DRIVING 55-65 MPH.
NHTSA ODI #11396314
50 miles · Feb 2, 2021
Forward Collision Avoidance
MY WIFE'S 2021 ATLAS CRUISE CONTROL HAS NOT WORKED SINCE WE PURCHASED THE VEHICLE IN JULY 2020. WHEN STARTING THE VEHICLE VIA REMOTE START (APP OR REMOTE) IT DISABLES THE ENTIRE FRONT END COLLISION SYSTEM AND THE CRUISE DOES NOT WORK. IT HAS BEEN IN THE SHOP OVER 3 WEEKS IN TOTAL NOW WITH NO FIX IN SIGHT. WE ARE NOW BEING TOLD T…
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MY WIFE'S 2021 ATLAS CRUISE CONTROL HAS NOT WORKED SINCE WE PURCHASED THE VEHICLE IN JULY 2020. WHEN STARTING THE VEHICLE VIA REMOTE START (APP OR REMOTE) IT DISABLES THE ENTIRE FRONT END COLLISION SYSTEM AND THE CRUISE DOES NOT WORK. IT HAS BEEN IN THE SHOP OVER 3 WEEKS IN TOTAL NOW WITH NO FIX IN SIGHT. WE ARE NOW BEING TOLD THAT WE WAIT 6 WEEKS TO SEE IF WE QUALIFY FOR THEIR LEMON LAW STANDARDS. NO LOANER WAS OFFERED.
NHTSA ODI #11394353
680 miles · Dec 14, 2020
Unknown Or Other
MY WIFE HAD JUST GOTTEN ONTO INTERSTATE AND TIRE LIGHT COMES ON. WAS TRYING TO GET TO NEXT EXIT TO CHECK BUT HEARD A POPPING NOISE AND THEN CAR STARTED SWERVING. GOT TO SIDE OF ROAD AND ALL THE TIRE WAS GONE FROM RIGHT REAR EXCEPT RIM BEAD AREA AND ABOUT 1 INCH OF SIDEWALL. NEW CAR WITH 680 MILES USING PIRELLI SCORPION ZERO 26…
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MY WIFE HAD JUST GOTTEN ONTO INTERSTATE AND TIRE LIGHT COMES ON. WAS TRYING TO GET TO NEXT EXIT TO CHECK BUT HEARD A POPPING NOISE AND THEN CAR STARTED SWERVING. GOT TO SIDE OF ROAD AND ALL THE TIRE WAS GONE FROM RIGHT REAR EXCEPT RIM BEAD AREA AND ABOUT 1 INCH OF SIDEWALL. NEW CAR WITH 680 MILES USING PIRELLI SCORPION ZERO 265/45 R21 104T TIRES THAT WERE FACTORY INSTALLED. AFTER TOW REPAIR REPLACE WITH SPARE TIRE I LOCATED ALL THE TREAD TIRE AGAINST MEDIAN WALL ON HIGHWAY WHERE IT HAD STOPPED. EXCEPT FOR HAVING SEPARATED FROM RIM BEAD OF TIRE IT WAS INTACT. IT WAS LIKE A RUBBER BAND WITH NO SIDES. HAVE HAD THE 2021 ATLAS FOR 10 DAYS AND ONLY 680+ MILES ON TIRES.
NHTSA ODI #11383452
5,000 miles · Nov 6, 2020
Electrical SystemStructure
ON THURSDAY, OCTOBER 29TH, I STARTED MY CAR AFTER IT HAD BEEN PARKED OUTSIDE FOR SEVERAL DAYS IN THE RAIN. AFTER BACKING MY CAR OUT OF THE DRIVEWAY AND THEN PROPELLING FORWARD, WATER (EASILY 1.5-2 CUPS) CAME OUT OF THE REAR VIEW MIRROR ONTO THE PANELING BELOW. THE WATER CAME OUT OF THE BUTTONS AS THEY WERE PUSHED ON THE PANEL…
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ON THURSDAY, OCTOBER 29TH, I STARTED MY CAR AFTER IT HAD BEEN PARKED OUTSIDE FOR SEVERAL DAYS IN THE RAIN. AFTER BACKING MY CAR OUT OF THE DRIVEWAY AND THEN PROPELLING FORWARD, WATER (EASILY 1.5-2 CUPS) CAME OUT OF THE REAR VIEW MIRROR ONTO THE PANELING BELOW. THE WATER CAME OUT OF THE BUTTONS AS THEY WERE PUSHED ON THE PANEL. IN ADDITION, THROUGHOUT THE WEEKEND, YOU COULD SEE THE CONDENSATION IN THE BUTTONS. AS A RESULT, THE AC/HEAT PANELING DID NOT WORK CORRECTLY FOR SEVERAL DAYS. WHEN I WOULD TURN ON THE CAR, THE PANEL WOULD LIGHT UP AND AT TIMES, I COULD NOT TURN OFF SOME OF THE FUNCTIONS. THIS HAPPENED FOR AT LEAST 4 DAYS. I CALLED MY VW DEALERSHIP ON THURSDAY, OCTOBER 29TH WHEN I DISCOVERED THIS. HOWEVER, VW COULD NOT FIT ME IN TO LOOK AT THE CAR UNTIL MONDAY, NOVEMBER 2ND. ALSO TO NOTE, THE ENGINE LIGHT HAD COME ON AND GONE OFF SEVERAL TIMES THROUGHOUT THE WEEKEND. I WILL ALSO ADD THE ENTIRE DRIVER'S SIDE CEILING FROM THE WINDSHIELD TO THE SUNROOF WAS SATURATED WITH WATER. ONE PUSH OF THE FINGER AND WATER WOULD COME SEEPING OUT OF THE CEILING. AFTER TAKING IT TO VW THEY COULD NOT FIND ANYTHING WRONG WITH ANY SEALING OR ANY LEAK. I FEEL CONFIDENT THE SUNROOF WAS SHUT WHILE MY CAR WAS OUTSIDE AS IT HAD BEEN RAINING/SLEETING FOR A WEEK AND I HAD NO OPPORTUNITY TO USE THE SUNROOF.
NHTSA ODI #11373444
800 miles · Oct 30, 2020
Air Bags
I BOUGHT MY VEHICLE AROUND THREE WEEKS AGO. IT IS A BRAND NEW 2021 VW ATLAS. TWO DAYS AGO THE AIRBAG LIGHT CAME ON THE DASH INDICATING THAT THERE IS A PROBLEM/ISSUE WITH THE DRIVERS SIDE AIRBAG. MY HUSBAND NOTICED THE ISSUE FIRST AND SAID THAT IT OCCURRED WHEN HE STARTED THE CAR INITIALLY. THE LIGHT SEEMS TO STAY ON WHILE TH…
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I BOUGHT MY VEHICLE AROUND THREE WEEKS AGO. IT IS A BRAND NEW 2021 VW ATLAS. TWO DAYS AGO THE AIRBAG LIGHT CAME ON THE DASH INDICATING THAT THERE IS A PROBLEM/ISSUE WITH THE DRIVERS SIDE AIRBAG. MY HUSBAND NOTICED THE ISSUE FIRST AND SAID THAT IT OCCURRED WHEN HE STARTED THE CAR INITIALLY. THE LIGHT SEEMS TO STAY ON WHILE THE CAR IS IN MOTION.
NHTSA ODI #11372372
150 miles · Aug 21, 2020
Unknown Or OtherVehicle Speed Control
ADAPTIVE CRUISE CONTROL MALFUNCTIONS AND IS RENDERED USELESS WHEN VEHICLE IS STARTED UTILIZING REMOTE START. VEHICLE MUST BE STOPPED TURNED OFF AND STARTED WITH PUSH BUTTON IN ORDER TO CLEAR THE MALFUNCTION AND USE CRUISE CONTROL. VOLKSWAGEN USA TECHNICIANS TOLD DEALER TECHNICIAN THAT THERE IS NO FIX FOR THE ISSUE.
NHTSA ODI #11350629
Official recalls
17Jun 20, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Mar 29, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
Oct 31, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Consequence & remedy
Consequence: An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Jul 20, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Additional source detail variants (2)
Equipment:electrical:infotainment:software
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Back Over Prevention: Sensing System: Camera
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Apr 13, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Consequence & remedy
Consequence: Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.
Remedy: Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.
Mar 28, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Consequence & remedy
Consequence: A delayed air bag deployment can increase the risk of injury.
Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
Feb 16, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
Remedy: Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
Nov 17, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence & remedy
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Additional source detail variants (2)
Air Bags: Air Bag/restraint Control Module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Visibility:defroster/defogger/hvac System
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Oct 15, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence & remedy
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Additional source detail variants (2)
Wheels:lugs/nuts/bolts/studs
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Suspension:front:wheel Bearing
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Aug 6, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence & remedy
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Additional source detail variants (2)
Electrical System:wiring:relays/solenoids
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Electrical System:wiring:fuses And Circuit Breakers
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Mar 3, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence & remedy
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Additional source detail variants (2)
Wheels:lugs/nuts/bolts/studs
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Wheels:rim
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Jan 27, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Consequence & remedy
Consequence: A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.
Nov 18, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Nov 17, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Consequence & remedy
Consequence: A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Remedy: Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
Nov 13, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Consequence & remedy
Consequence: Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.
Aug 26, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall began September 9, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94N7.
Aug 26, 2020
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Consequence & remedy
Consequence: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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