NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
471 reportsMileage unknown · Oct 27, 2021
Forward Collision AvoidanceLane Departure
Lane Assist erratic performance. 1)On October 21st, 2021, while leaving a parking slot (cars parked on both sides of the affected vehicle) the “Lane Assist” warning and the Instrument Panel “Lane Assist” light came up (i.e., LANE with a CAR on the lower side of the Instrument Panel). This occurred while moving less than 5 mph. T…
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Lane Assist erratic performance. 1)On October 21st, 2021, while leaving a parking slot (cars parked on both sides of the affected vehicle) the “Lane Assist” warning and the Instrument Panel “Lane Assist” light came up (i.e., LANE with a CAR on the lower side of the Instrument Panel). This occurred while moving less than 5 mph. The parking brake activated stopping the car and the lane assist was disabled (i.e., turned off). 2)On October 25th, 2021, while turning on the vehicle, a “Malfunction” was briefly displayed on the Instrument Panel. There were no cars or objects on either side of the vehicle. Immediately after, a warning symbol and a yellow Lane with a Car symbol was displayed. The Lane Assist was disabled. The warning signs were cleared after the car was turned off and back on, but the Lane Assist remained disabled (i.e., turned off).
NHTSA ODI #11438318
Mileage unknown · Oct 26, 2021
Electrical SystemUnknown Or Other
My 2021 Atlas turned itself off while I was going down the road at 70 MPH. I had over 1/2 tank of gas. I was able to get to the side of the road, put the car in park, and restart.
NHTSA ODI #11438198
Mileage unknown · Oct 17, 2021
EngineFuel/propulsion System
3200 miles on vehicle and ECP light came on. Heavy smell of gasoline and vehicle went into limp mode. Gas was pouring out the bottom of the hot engine and dripping onto the ground below. Opened the engine hood and there was lots of smoke or steam. Seriously concerning for a fire.
NHTSA ODI #11437045
Mileage unknown · Sep 27, 2021
Fuel/propulsion System
This is the second time I've had the same issue with the fuel injectors. This time I was driving with my two children in the car when I started the car the start-stop assist error came on again and I smelled gasoline. The EPC and check engine lights then came on. I immediately pulled over and got the kids out of the car and aw…
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This is the second time I've had the same issue with the fuel injectors. This time I was driving with my two children in the car when I started the car the start-stop assist error came on again and I smelled gasoline. The EPC and check engine lights then came on. I immediately pulled over and got the kids out of the car and away from the car as the gasoline smell was very strong. I checked under the car and it was again leaking gasoline. This is obviously a very big safety risk. There is a large risk of fire from the fuel leaking around an ignition source as well as the fumes and headaches me and my children suffered due to the gasoline fume exposure in an enclosed space. I again called a tow truck and they towed it to the dealership. I called and they said it was indeed the fuel injectors again and they will do a more thorough check this time. I will elevate the issue with VW.
NHTSA ODI #11434579
Mileage unknown · Sep 27, 2021
Fuel/propulsion System
After starting the car, saw a start-stop assist error, but car seemed to start up normally. The car was slow to accelerate. Then a strong smell of gasoline followed by the EPC and check engine light. Pulled the car over and turned it off. Very strong smell of gasoline. Then noticed the gasoline leaking under the car. My safety…
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After starting the car, saw a start-stop assist error, but car seemed to start up normally. The car was slow to accelerate. Then a strong smell of gasoline followed by the EPC and check engine light. Pulled the car over and turned it off. Very strong smell of gasoline. Then noticed the gasoline leaking under the car. My safety was definitely put at risk as fuel leaks around ignition sources can cause fires. Luckily this time I was alone in the car. Had the vehicle towed to the dealership. Was told the issue was the fuel injector and happened at the factory. Manufacturer is aware of the issue. Dealership has replaced the fuel injector.
NHTSA ODI #11434576
Mileage unknown · Sep 20, 2021
Forward Collision Avoidance
I have been having issues with my 2021 Atlas SE R-line Technology since the day after I purchased it. I assumed since it was a brand new car that it would have an adjustment period & I wanted to love it, but I have become afraid to drive it. Several times, the vehicle has slammed to a stop while another vehicle is making a U-tur…
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I have been having issues with my 2021 Atlas SE R-line Technology since the day after I purchased it. I assumed since it was a brand new car that it would have an adjustment period & I wanted to love it, but I have become afraid to drive it. Several times, the vehicle has slammed to a stop while another vehicle is making a U-turn in front of me, or simply driving next to me, but not close enough that the automatic braking should be engaged. I was almost rear-ended by the vehicle behind me each time as I went from driving to a complete stop. In June, the vehicle came to a hard stop for no reason while backing into my garage and no vehicles or objects were in the way. The dealer told me a door sensor was to blame, but the problem still exists today. The vehicle also freezes at times when put it into drive or reverse. It will eventually jerk forward or backwards after some time, but its very unpredictable. This has even caused my right side mirror to scrape the side of my garage, almost breaking it off when its unexpectedly jerked backwards twice. I informed the dealership, Volkswagon of Clear Lake of my experiences and each time, I am told that they are unable to re-create the issue and there are no reported problems during their inspections, with the exception of door sensor repair. I have no idea how to recreate an issue or help them to do so. I traded in a perfectly good 2014 sedan in hopes of getting more space for my family, but all I've gotten is a headache! I even asked the dealership why the window sticker shows I should have power folding mirrors, but mine don't fold, but I'm told that's something I should've addressed when I purchased the car. My anxiety level goes up every time I drive this vehicle and after reading the VW Owners forums, I'm not alone. The same issues I've experienced, and more, have been reported by so many others, yet we are ignored. Please help us before more people are hurt while driving this dangerous vehicle.
NHTSA ODI #11433623
Mileage unknown · Sep 16, 2021
Forward Collision Avoidance
Random Front Assist activations occurred while driving: 1) First activation occurred while beginning to move forward going around 10 mph. Front Assists warning sound and display (i.e. red CAR) came up and performed a sudden stop(brake). Car on front was about three cars length and moving forward. After car stopped Front Assist …
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Random Front Assist activations occurred while driving: 1) First activation occurred while beginning to move forward going around 10 mph. Front Assists warning sound and display (i.e. red CAR) came up and performed a sudden stop(brake). Car on front was about three cars length and moving forward. After car stopped Front Assist activation disappeared from the screen. 2) Second activation occurred while driving around 45mph. No cars directly on front but on the right lane. Front Assists warning sound and display (ie red CAR) came up. Car continue forward and Front Assist activation disappeared from the screen. 3) Third activation occurred while driving with no cars in the vicinity or any obstacle (~25mph). Front Assists warning sound and display (ie red CAR) came up. Car continue forward and Front Assist activation disappeared from the screen. The first two occurrences happened a day apart. The car was taken to a VW dealer but nothing was found (9/15/2021). there were no log in the computer of any front assists event. The third occurrence happened a day after the car was returned from the VW shop(9/16/2021). All occurrences happened within 1 week including today's event.
NHTSA ODI #11433246
Mileage unknown · Aug 12, 2021
Engine
Driving onto the highway from the on ramp the vehicle shut off and lost control of the vehicle. Would not right away. This occured 4 times in the last 3 months. First, 3x. i thought it was me clicking or touching something on the car, thought now i know it was not me the 4th time. im sacred
NHTSA ODI #11428798
Mileage unknown · Aug 5, 2021
Equipment
We have had a 2021 Atlas Premiun R Line for about 2 months and we have had issues with the audio system output loading (radio won't play mostly, can't speak or hear calls, nav won't load) but everything shows up on the screen. When this happens I have been holding the power button in for 10 seconds or so and it will fix the prob…
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We have had a 2021 Atlas Premiun R Line for about 2 months and we have had issues with the audio system output loading (radio won't play mostly, can't speak or hear calls, nav won't load) but everything shows up on the screen. When this happens I have been holding the power button in for 10 seconds or so and it will fix the problem but today it wouldn't work and I had no radio or couldn't talk or hear calls. Has anyone else experienced this? If so what's the fix?
NHTSA ODI #11427920
Mileage unknown · Jul 1, 2021
SeatsInjury
We have a 2021.5 Volkswagen Atlas with captain’s chairs in the 2nd row. Our 4 year old was riding in a forward-facing car seat installed with lower anchors + tether strap in the 2nd row driver’s side and a friend’s 8 year old was riding in the 3rd row driver’s side in a backless booster. I was in the front passenger seat and my …
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We have a 2021.5 Volkswagen Atlas with captain’s chairs in the 2nd row. Our 4 year old was riding in a forward-facing car seat installed with lower anchors + tether strap in the 2nd row driver’s side and a friend’s 8 year old was riding in the 3rd row driver’s side in a backless booster. I was in the front passenger seat and my husband was driving. While my husband was braking, the 8 year old lifted up on the 3rd row access lever, located on the upper left side of the 2nd row driver’s side captain’s chair. The 2nd row captain’s chair lifted up, slid forward, and SLAMMED my 4 year old son into the driver’s seat. The 8 year old immediately panicked, which caused me to turn around. My 4 year old was not making any noise - almost certainly because his nose and mouth were pressed tightly into the back of the driver’s seat, preventing him from making a sound. While in the front passenger seat, I tried to push the captain’s chair back into place - but it was way too heavy. Luckily, we were on a road where my husband was able to quickly pull over and jump out to put the captain’s chair back into place. As soon as my husband started to move the captain’s chair away from the driver’s seat, my 4 year old started screaming. After this incident, our 4 year old showed us that while buckled into his forward-facing car seat in the 3rd row of the Atlas he was able to use his foot to lift up on the 3rd row access lever, causing the captain's chair to slam into the back of the front seat exactly as happened when the 8 year old lifted the lever during our trip.
NHTSA ODI #11423061
Official recalls
17Jun 20, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Mar 29, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
Oct 31, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Consequence & remedy
Consequence: An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Jul 20, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Additional source detail variants (2)
Equipment:electrical:infotainment:software
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Back Over Prevention: Sensing System: Camera
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Apr 13, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Consequence & remedy
Consequence: Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.
Remedy: Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.
Mar 28, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Consequence & remedy
Consequence: A delayed air bag deployment can increase the risk of injury.
Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
Feb 16, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
Remedy: Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
Nov 17, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence & remedy
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Additional source detail variants (2)
Air Bags: Air Bag/restraint Control Module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Visibility:defroster/defogger/hvac System
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Oct 15, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence & remedy
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Additional source detail variants (2)
Wheels:lugs/nuts/bolts/studs
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Suspension:front:wheel Bearing
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Aug 6, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence & remedy
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Additional source detail variants (2)
Electrical System:wiring:relays/solenoids
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Electrical System:wiring:fuses And Circuit Breakers
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Mar 3, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence & remedy
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Additional source detail variants (2)
Wheels:lugs/nuts/bolts/studs
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Wheels:rim
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Jan 27, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Consequence & remedy
Consequence: A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.
Nov 18, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Nov 17, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Consequence & remedy
Consequence: A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Remedy: Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
Nov 13, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Consequence & remedy
Consequence: Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.
Aug 26, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall began September 9, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94N7.
Aug 26, 2020
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Consequence & remedy
Consequence: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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