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2024 Volkswagen Atlas Cross Sport

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 9 of 94 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports1 fire reports1 injury reports

Steering complaints

4 reports
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Mileage unknown · Mar 21, 2026
Steering

When traveling at hwy speeds (about 55-60mph) on long straight stretches of road, the steering feels sticky when trying to slightly adjust the steering wheel to keep the car going straight in your lane. In other words, when you are traveling on a straight stretches of hwy and you need to make very minor adjustments with the s…

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When traveling at hwy speeds (about 55-60mph) on long straight stretches of road, the steering feels sticky when trying to slightly adjust the steering wheel to keep the car going straight in your lane. In other words, when you are traveling on a straight stretches of hwy and you need to make very minor adjustments with the steering wheel to keep the car moving straight ahead, the steering wheel is resistant to those minor changes. You have to almost jerk the steering wheel to get it unstuck off of center.

NHTSA ODI #11726043

Mileage unknown · Oct 28, 2025
Steering

Steering wheel locks/sticks momentarily while driving, started noticing this after driving long distances (over 60 miles) and now is starting to happen on shorter distance drives. I have taken it to a VW dealership and they "couldn't recreate the problem". When this happens, the steering locks momentarily and when trying to cor…

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Steering wheel locks/sticks momentarily while driving, started noticing this after driving long distances (over 60 miles) and now is starting to happen on shorter distance drives. I have taken it to a VW dealership and they "couldn't recreate the problem". When this happens, the steering locks momentarily and when trying to correct the path of the vehicle, you almost have to jerk the wheel to maintain a straight path. This makes the vehicle feel like I am zig-zagging in the lane. It happens throughout the drive, not just one time. No warning lights are shown when this occurs.

NHTSA ODI #11696113

Mileage unknown · Jul 18, 2025
Electrical SystemSteeringWheels

1. Electrical- Ignition switch periodically does work. 2. Wheels/tires- All tires had to be replaced due to wear at just over 15,000. miles. Wear was on inside of all 4 tires equally. 3. Steering - drifts. Feels like little control over steering wheel! Happens periodically with highway speeds. 4. SUV jumps unexpectedly. 5. 4 r…

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1. Electrical- Ignition switch periodically does work. 2. Wheels/tires- All tires had to be replaced due to wear at just over 15,000. miles. Wear was on inside of all 4 tires equally. 3. Steering - drifts. Feels like little control over steering wheel! Happens periodically with highway speeds. 4. SUV jumps unexpectedly. 5. 4 recalls so far. Last software 7/17/2025- camera stays on reverse for at least a 5 miles then goes back. PRESTIAGE VW-Melbourne states they can't help me. No present recalls on complaints. HAS FAR AS HOW FAST I WAS GOING. IS HAD TO SAY..FROM 0-70 MILES PER HR

NHTSA ODI #11674558

Mileage unknown · Aug 21, 2024
SteeringSuspension

65mph or greater steering wheel and suspension vibrates. Vw claims all atlas does it and I need to deal with it.

NHTSA ODI #11609982

Official recalls

8

26V473000 · Back Over Prevention:software

Jul 22, 2026

Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.

Consequence & remedy

Consequence: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 28, 2026.

25V434000 · Service Brakes; Suspension

Jun 30, 2025

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

Consequence & remedy

Consequence: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

Additional source detail variants (2)

Suspension

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

Consequence: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

Service Brakes

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

Consequence: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

25V334000 · Back Over Prevention: Sensing System: Camera

May 21, 2025

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.

25V100000 · Engine

Feb 17, 2025

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.

Consequence & remedy

Consequence: A loose engine cover that contacts hot surfaces in the engine compartment can melt, increasing the risk of a fire.

Remedy: Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.

24V723000 · Service Brakes, Hydraulic:foundation Components:master Cylinder

Sep 27, 2024

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.

Consequence & remedy

Consequence: An obstructed brake fluid port can cause a loss of brake function, increasing the risk of a crash.

Remedy: Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024. Owners may contact Volkswagen Customer Relations at 1-800-893-5298. Volkswagen's number for this recall is 471F.

24V480000 · Back Over Prevention:software

Jun 27, 2024

Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.

Remedy: Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.

24V464000 · Air Bags:sensor:occupant Classification:front Passenger

Jun 20, 2024

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Consequence & remedy

Consequence: A deactivated passenger air bag increases the risk of injury during a crash.

Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

23V593000 · Engine And Engine Cooling:engine:hard Parts Internal/mechanical

Aug 23, 2023

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

Consequence & remedy

Consequence: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. In addition, engine failure may cause an oil leak which can increase the risk of a fire.

Remedy: Dealers will inspect and, if necessary, replace the engine, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 13i6.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.