REGARDING POLARIS/VICTORY RECALL CAMPAIGN 13E-048 THAT VICTORY ISSUED IN AUGUST OF 2013: THE OFFICIAL LETTER CAME OUT IN THE SPRING OF 2013 AND STATED THAT PARTS WILL BE AVAILABLE AFTER APRIL 2013, I HAVE CALLED MY DEALERSHIP EVERY WEEK SINCE MAY OF 2013 TO SEE WHEN PARTS WILL BE AVAILABLE. THEY CONTINUE TO TELL ME THAT VICTO…
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REGARDING POLARIS/VICTORY RECALL CAMPAIGN 13E-048 THAT VICTORY ISSUED IN AUGUST OF 2013: THE OFFICIAL LETTER CAME OUT IN THE SPRING OF 2013 AND STATED THAT PARTS WILL BE AVAILABLE AFTER APRIL 2013, I HAVE CALLED MY DEALERSHIP EVERY WEEK SINCE MAY OF 2013 TO SEE WHEN PARTS WILL BE AVAILABLE. THEY CONTINUE TO TELL ME THAT VICTORY HAS MOVED UP THE SHIPPING DATES OF THE PARTICULAR TWO PARTS (CHROME LOCK-N-GO BACKREST AND CHROME LOCK-N-GO LUGGAGE RACK) THAT I AM HAVING TO REPLACE. I HAVE PLACED TWO PHONE CALLS TO VICTORY CUSTOMER SERVICE AND ALWAYS GET A RUN AROUND. IT IS NOW OCTOBER 2014 AND ONCE AGAIN VICTORY HAS DELAYED THE SHIPPING DATES OF THE EXPECTED PARTS. MY DEALERSHIP CANNOT DO ANYTHING TO HELP AS THIS IS TOTALLY IN VICTORY'S HANDS. I AM APPALLED AT HOW BAD THIS SAFETY RECALL IS BEING HANDLED. OVER A YEAR SINCE THE RECALL WAS ANNOUNCED AND PARTS ARE STILL NOT AVAILABLE. *TR
NHTSA ODI #10644375
1,400 miles · Jun 26, 2012
StructureUnknown Or Other
WHILE DRIVING AT HIGHWAY SPEED, MY RIGHT SIDE SADDLE BAG BECAME SEPARATED FROM MY MOTORCYCLE. THERE ARE TWO QUICK RELEASE PINS THAT CAME OFF CAUSING THE SADDLE BAG TO FALL OFF. THIS COULD BE A DANGER TO THE MOTORCYCLE RIDER AS A DISTRACTION AND IS A DANGER TO ANY MOTOR VEHICLE TRAVELING BEHIND THE MOTORCYCLE. THIS PROBLEM HAS SI…
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WHILE DRIVING AT HIGHWAY SPEED, MY RIGHT SIDE SADDLE BAG BECAME SEPARATED FROM MY MOTORCYCLE. THERE ARE TWO QUICK RELEASE PINS THAT CAME OFF CAUSING THE SADDLE BAG TO FALL OFF. THIS COULD BE A DANGER TO THE MOTORCYCLE RIDER AS A DISTRACTION AND IS A DANGER TO ANY MOTOR VEHICLE TRAVELING BEHIND THE MOTORCYCLE. THIS PROBLEM HAS SINCE HAPPENED AGAIN. AFTER RESEARCHING THIS ISSUE WITH THE VICTORY OWNERS GROUP, I HAVE FOUND THAT THIS IS A COMMON OCCURRENCE AMONGST VICTORY OWNERS. CONTACT TO THE COMPANY AND THE DEALERSHIP HAVE BEEN IGNORED... *JB
NHTSA ODI #10463208
1,300 miles · Jul 11, 2011
Structure
I WAS DRIVING MY NEW MOTORCYCLE ON THE FREEWAY WHEN I WAS PULLED OVER BY A FAMILY WHO INFORMED ME THAT MY FACTORY INSTALLED SADDLEBAG ON THE RIGHT SIDE OF MY MOTORCYCLE HAD FALLEN OFF THE BIKE AROUND 5 MILES BACK ON THE FREEWAY. WE TURNED AROUND AND FOUND THE BAG ON THE ROAD STRADDLING THE SLOW/MIDDLE LANES DAMAGED. THE BAG F…
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I WAS DRIVING MY NEW MOTORCYCLE ON THE FREEWAY WHEN I WAS PULLED OVER BY A FAMILY WHO INFORMED ME THAT MY FACTORY INSTALLED SADDLEBAG ON THE RIGHT SIDE OF MY MOTORCYCLE HAD FALLEN OFF THE BIKE AROUND 5 MILES BACK ON THE FREEWAY. WE TURNED AROUND AND FOUND THE BAG ON THE ROAD STRADDLING THE SLOW/MIDDLE LANES DAMAGED. THE BAG FALL OFF CREATED A HIGH DANGER FOR MOTORISTS DRIVING TO AVOID IT AND ALSO WAS DANGEROUS FOR US TO RECOVER AS WE HAD TO ENTER TRAFFIC TO RETRIEVE IT. FURTHER, AS THE STICKERS STATES ON MY MOTORCYCLE, IT IS UNSAFE TO DRIVE THE MOTORCYCLE WITHOUT THE BAG ON. YOU COMPLAINT FORM ONLY ALLOWS ME TO REPORT A COMPLAINT ON A VICTORY CROSS COUNTRY, HOWEVER, MY MOTORCYCLE IS A DIFFERENT MODEL, A VICTORY CROSS ROADS. *TT
Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Consequence & remedy
Consequence: A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Remedy: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
Additional source detail variants (2)
Engine And Engine Cooling:engine
Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Consequence: A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Remedy: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
Service Brakes, Hydraulic
Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Consequence: A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Remedy: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
POLARIS IS RECALLING CERTAIN MODEL YEAR 2011 VICTORY CROSS COUNTRY MOTORCYCLES MANUFACTURED FROM JANUARY 1, THROUGH APRIL 11, 2011. THE HANDLEBAR CLAMPS AND/OR RISERS MAY HAVE BEEN MACHINED INCORRECTLY WHICH COULD CAUSE THE HANDLEBARS TO SLIP IN THE CLAMPS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE OPERATOR TO LOSE CONTROL, INCREASING THE RISK OF A VEHICLE CRASH.
Remedy: POLARIS WILL NOTIFY OWNERS, AND DEALERS WILL TEST AND REPLACE DEFECTIVE RISER/CLAMP ASSEMBLIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 17, 2011. OWNERS MAY CONTACT VICTORY CONSUMER SERVICE AT 1-888-704-5290.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2011 Victory Cross Country Problems, Complaints & Recalls | Skip That Year
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