PURCHASED AN 8 X16 CAR HAULER FROM QUALITY TRAILERS 4 LESS ON NOVEMBER 10,2009. TRAILER WAS USED FOR HAULING VEHICLES TO AND FROM SHOP LOCATION WITH NUMEROUS ADJUSTMENTS TO RECEIVERS, HITCHES, TIRES, SHOCKS, AND STABILIZER BUSHINGS ON OUR 1985 FORD F250 TO TRY AND ADJUST FOR A CONSTANT TAIL WAGGLING ISSUE. ON JULY 8, 2010 WE WE…
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PURCHASED AN 8 X16 CAR HAULER FROM QUALITY TRAILERS 4 LESS ON NOVEMBER 10,2009. TRAILER WAS USED FOR HAULING VEHICLES TO AND FROM SHOP LOCATION WITH NUMEROUS ADJUSTMENTS TO RECEIVERS, HITCHES, TIRES, SHOCKS, AND STABILIZER BUSHINGS ON OUR 1985 FORD F250 TO TRY AND ADJUST FOR A CONSTANT TAIL WAGGLING ISSUE. ON JULY 8, 2010 WE WERE HAULING A1997 FORD RANGER WITH NO ENGINE IN IT BACK TO OUR SHOP LOCATION. UPON TURNING INTO OUR DRIVEWAY THE REAR AXLE ON THE TRAILER BROKE WITH THE VEHICLE STILL ON THE TRAILER. WHEN WE LOOKED TO SEE WHY THIS HAPPENED WE NOTED THAT THE AXLE HAD BEEN IMPROPERLY WELDED. WE CONTACTED BOTH QUALITY TRAILERS 4 LESS AND LONE WOLF TRAILERS WHO ARE OUT OF ALABAMA AND THE HOLDER OF THE WARRANTY FOR OUR TRAILER. AFTER 3 DAYS WE RECEIVED AN EMAIL FROM LONE WOLF TRAILERS ADMITTING THAT THEY KNEW OF SOME OF THE TRAILERS HAVING FAULTY AXLES . AT THIS POINT IN TIME AFTER APPROXIMATELY 6 EMAILS AND 4 PHONE CALLS WE ARE NO CLOSER TO A RESOLUTION OF THIS SITUATION. WE FEEL THEY NEED TO BE REPORTED SIMPLY ON THE BASIS THAT THEY KNEW OF FAULTY AXLE SITUATIONS AND YET THEY DID NOT CONTACT US THE CONSUMER TO LET US KNOW OF THIS POTENTIALLY LIFE THREATENING SAFETY HAZARD. IF THIS BREAKAGE HAD OCCURRED ON THE INTERSTATE OR ANY OTHER BUSY ROADWAY AND NOT IN OUR DRIVEWAY I AM QUITE SURE THAT YOU WOULD HAVE BEEN NOTIFIED ABOUT IT. WE DID NOT FILE A POLICE REPORT AS THE ONLY DAMAGE DONE WAS TO THE TRAILER ITSELF AND HAPPENED ON OUR PROPERTY. WE FEEL THAT THEY NOT ONLY PUT OUR SAFETY BUT WOULD HAVE BEEN MANY OTHERS ON THE LINE BY NOT NOTIFYING US OF THE KNOWN AXLE PROBLEMS AND NEED TO BE CHECKED OUT IMMEDIATELY. *TR
UTILITY TRAILER IS RECALLING CERTAIN MODEL YEAR 2007-2009 VS2RA AND MODEL YEAR 2008 VS2DX REFRIGERATED AND DRY VANS EQUIPPED WITH ARVINMERITOR AXLES. INSUFFICIENT TORQUE MAY HAVE BEEN APPLIED ON THE SPINDLE NUT ON THE ARVINMERITOR TL SERIES TRAILER AXLES INSTALLED IN THESE VAN TRAILERS WHERE THE STAKE WASHER FOR THE NUT IS STAKED IN A SINGLE LOCATION AS OPPOSED TO MULTIPLE LOCATIONS.
Consequence & remedy
Consequence: LOW AND/OR NO TORQUE ON THE NUT CAN RESULT IN EXCESSIVE END-PLAY IN THE WHEEL-END SYSTEM AND COULD PROGRESS TO A WHEEL SEPARATION WHICH COULD RESULT IN A CRASH.
Remedy: ARVINMERITOR IS WORKING WITH THE VEHICLE MANUFACTURERS TO IDENTIFY AND REPAIR THE VEHICLES THAT CONTAIN THE SUBJECT AXLES FREE OF CHARGE. PLEASE SEE ARVINMERITOR DEFECT REPORT 10E-058. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT ARVIN MERITOR AT 1-248-273-4641.
UTILITY TRAILER IS RECALLING CERTAIN MODEL YEAR 2011 VS2RA AND VS2DX TRAILERS EQUIPPED WITH ARVIN MERITOR SUSPENSION SYSTEMS. THE SUSPECT SYSTEMS MAY HAVE MISSING WELDS AT THE INTERFACE OF THE LOWER SEAT BRACKET AND AXLE BEAM.
Consequence & remedy
Consequence: MISSING WELDS COULD ALLOW THE AXLE TO ROLL OUT OF POSITION AND POTENTIALLY IMPACT THE HANDLING OF THE TRAILER SUCH THAT A DRIVER MAY LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: UTILITY TRAILER IS WORKING WITH ARVINMERITOR TO IDENTIFY OWNERS WITH THE AFFECT SUSPENSION SYSTEMS. THE AFFECTED VEHICLES WILL BE REPAIRED FREE OF CHARGE. OWNERS MAY CONTACT ARVINMERITOR AT 1-248-435-0896.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2009 Utility VS2RA Problems, Complaints & Recalls | Skip That Year