Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 1 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Wheels. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
1 reports
700 miles · Jul 19, 2015
Unknown Or OtherWheels
NEARLY BRAND NEW (THREE MONTH OLD TRAILER) FRONT AXLE BROKE/SNAPPED OFF COMPLETELY ON RIGHT HAND SIDE CAUSING THE ENTIRE FRONT RIGHT WHEEL ASSEMBLY TO COMPLETELY COME DETACHED. WHEEL FLEW ACROSS THE HIGHWAY. WAS HAULING A HORSE AT THE TIME WITH 5 PEOPLE IN THE HAULING VEHICLE. THERE IS NOTHING HOLDING THE FRONT AXLE IN PLACE. UP…
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NEARLY BRAND NEW (THREE MONTH OLD TRAILER) FRONT AXLE BROKE/SNAPPED OFF COMPLETELY ON RIGHT HAND SIDE CAUSING THE ENTIRE FRONT RIGHT WHEEL ASSEMBLY TO COMPLETELY COME DETACHED. WHEEL FLEW ACROSS THE HIGHWAY. WAS HAULING A HORSE AT THE TIME WITH 5 PEOPLE IN THE HAULING VEHICLE. THERE IS NOTHING HOLDING THE FRONT AXLE IN PLACE. UPON CONTACTING THE MANUFACTURER HEADQUARTERS, A SERVICE REPRESENTATIVE NAMED "KURT" INSTRUCTED ME TO HAUL THE VEHICLE MYSELF TO HAVE WHAT HE CALLED A "CLEARLY DEFECTIVE AXLE/PART" 25 MILES NORTH TO BE REPAIRED. I ASKED IF IT WAS SAFE TO HAUL, HE RESPONDED "WELL, IT SHOULD BE". I WAS UNCOMFORTABLE HAULING A TRAILER ON A HIGHWAY WITH THE KNOWLEDGE IT WAS MISSING A WHEEL, LISTING TO ONE SIDE, WITH AN EXPOSED, UNSECURED AXLE. AFTER MULTIPLE CALLS TO THE DEALER AND MANUFACTURER, I WAS TOLD THAT SOMEONE WILL PICK IT UP AND HAUL IT TO BE REPAIRED UNDER WARRANTY. I UNDERSTAND THAT DEFECTS OCCUR, HOWEVER, THAT THE MANUFACTURER TOLD ME TO HAUL IT, WITH A BROKEN AXLE AND MISSING WHEEL, IS ALARMING.
Trails West Manufacturing of Idaho, Inc. (Trails West) is recalling certain model year 2015-2016 Santa Fe, Santa Fe II, Classic, Classic II, Sierra, Sierra II, Royale, Sierra Select, RPM BP, and Hot Shot trailers manufactured February 18, 2015, to August 25, 2015, and equipped with 3500lb-capacity torsion model axles. The weld that secures the torsion arm assembly may fail allowing the tire, wheel, hub, and torsion arm to separate from the trailer.
Consequence & remedy
Consequence: A separation of the torsion arm can result in a reduction in vehicle stability, increasing the risk of a crash.
Remedy: Trails West will notify owners, and dealers will replace any suspect axles, free of charge. The recall began on December 9, 2015. Owners may contact Trails West customer service at 1-208-852-2200.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2015 Trails West Classic Ii Problems, Complaints & Recalls | Skip That Year
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