2019 Toyota Yaris

Recall for dangerous issue (risk of crash due to faulty fuel pump) has been unresolved since mid 2021. Have contacted several Toyota dealerships who have said they aren’t able to repair fuel pump since a solution for recall hasn’t been issued yet. Contacted Toyota corporate to ask for rental car until a repair is confirmed and they stated they cannot guarantee a rental will be reimbursed and have no timeline for fuel pump solution. Have been unable to drive my car on highway for six months as it feels unsafe.

2019 TOYOTA YARIS. CONSUMER WRITES IN REGARDS TO ISSUE WITH THE BATTERY. In early 2000 the battery went dead, and the car could not even be removed from the garage. Called the dealership and they were kind enough to send a tow truck, and the driver was able to get car on the truck and took it directly to the dealership. It was examined and a new battery was put in at no cost to me. TS THE CONSUMER STATED THE BATTERY WAS REPAIRED. THE VEHICLE WAS ON A RECALL LIST FOR ANOTHER FAILURE BUT, THERE WAS NO REMEDY.

After shopping I tried to start my car. It did a lot of shuttering and the check engine and battery lights came on. It would not run. I called AAA and they said the battery was fully charged. When the AAA tow service came the car started and ran fine. When I got home I checked with my OBD II tool. The code was P0087 Fuel Rail/System Pressure - Too Low.

It was about 90+ degrees Fahrenheit on a Friday afternoon..(prior to this date my wife expressed concern that the car did not accelerate as quickly as she thought it should) we drove in to the parking area of the Mall...we were undecided where to park and stopped the car. We tried to restart the car but it would not start. It would try to crank but that was all. Since it was so hot we thought that the air conditioner might have drained the battery. We called the AAA and found that it was not the battery. He suggested that the TOYOTA DEALERSHIP was a few b locks away that we should have them do further testing....we wanted to at first go home but instead went to the dealership--the car failed to start at all in the doorway of the Service entrance..it would try to crank but that was all just a grinding sort of noise.......(We thought that TOYOTA would pay for our incidental expenses since the car was under warranty...so far we have received nothing but TOYOTA did pay for a car rental on the following Monday.....) The problem was a failed Fuel Pump as the service man pointed out the error message was for low pressure on fuel pump. This was serious if we were on the freeway or traveling home for some distance in remote areas..they obviously could be a collision or we would be stranded without any form of help..... The dealer explained the the fuel pump was replaced by an updated or modified model not the same one in the car...They kept the original pump.....

TL* THE CONTACT OWNS A 2019 TOYOTA YARIS. THE CONTACT TOOK THE VEHICLE TO LOU FUSZ TOYOTA (10725 MANCHESTER RD, ST. LOUIS, MO 63122) TO BE SERVICED FOR AN UNKNOWN MANUFACTURER'S RECALL TO RE-PROGRAM THE ENGINE. AFTER THE VEHICLE WAS SERVICED, THE KEYFOB FAILED TO LOCK AND UNLOCK THE VEHICLE. ADDITIONALLY, THE PUSH TO START BUTTON FAILED TO START THE VEHICLE. THE CONTACT NOTIFIED THE DEALER OF THE FAILURE. THE DEALER SUGGESTED THAT THE CONTACT RECORD A VIDEO OF THE FAILURE EXPERIENCED SO IT COULD BE SENT TO THE MANUFACTURER. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,833.

FROM JULY 2020 - JAN 2021, I EXPERIENCED MY VEHICLE CRANKING BUT NOT STARTING ON MULTIPLE OCCASIONS. I TOOK IT IN SEVERAL TIMES TO BE FIXED, BUT THE PROBLEM WAS INTERMITTENT AND COULD NOT BE DUPLICATED. HOWEVER, THE LAST TIME I PICKED IT UP FROM TOYOTA (PROBLEM COULD NOT BE DUPLICATED), IT HAPPENED AND I CALLED THE SERVICE ADVISOR OVER, AND HE EVEN TRIED TURNING IT, BUT IT WOULDN'T START. THE SOLUTION WAS THE KEY FOB. I INQUIRED HOW THEY KNEW IT WAS THE KEY FOB, BUT THEY DID NOT GIVE ME AN ANSWER. FEBRUARY 2021 IT STARTED TO HAPPEN AGAIN..BUT HAS NOT OCCURRED AS OF MARCH 2021. I THINK WHEN IT SHUTS OFF DRIVING ON THE FREEWAY, THEN MAYBE TOYOTA WOULD INVESTIGATE THIS MORE. THE SECOND PROBLEM THAT HAS HAPPENED INFREQUENTLY IN 2020 WAS MY BACKUP CAMERA BEING BLACKED OUT OR GLITCHY. AS OF FEBRUARY 2021, THIS WOULD OCCUR FREQUENTLY, HOWEVER INTERMITTENT AS WELL. I SHOWED THE SERVICE ADVISOR THE VIDEO OF THE PROBLEM, BUT THEY COULDN'T FIX IT IF THEY CAN'T REPLICATE IT. I CONTACTED TOYOTA CUSTOMER SERVICE AGAIN TO ADDRESS THESE TWO PROBLEMS. I THINK 2019 TOYOTA YARIS IS A LEMON VEHICLE WITH NOT MANY SOLD, THEREFORE UNLIKELY FOR TOYOTA TO TAKE ACTION IF THERE IS NO CLASS ACTION LAWSUIT MANDATING THEM. PERHAPS IT MADE FINANCIAL SENSE SIMILAR TO THE FORD PINTO. I WOULD ADVISE MORE PEOPLE WITH 2019 TOYOTA YARIS TO POST HERE, SO NHTSA COULD INVESTIGATE, CALL TOYOTA CUSTOMER SERVICE SO THEY CAN ACCOUNT FOR THE PROBLEMS, OR REACH OUT TO A LAWYER, BECAUSE YOU SHOULD NOT BE FIXING A NEW CAR TO THIS EXTENT...

THIS MORNING (11/19/2020) AT APPROXIMATELY 4:50AM I TURNED ON MY CAR AND SAT IN THE DRIVEWAY TO LET IT WARM UP. USUALLY WHILE IT WARMS UP I GET MY BLUETOOTH CONNECTED AND GET MY MUSIC GOING, BUT THIS TIME IT WOULDN'T CONNECT. I FIGURED MY HUSBAND HAD BEEN PLAYING AROUND WITH THE SETTINGS AGAIN SO I HAD HIM COME OUTSIDE TO LOOK AT IT. IT STILL WOULDN'T EVEN BRING UP OUR PHONES SO I SHUT THE CAR OFF, WAITED MAYBE 30 SECONDS AND TURNED IT BACK ON. THIS TIME IT BROUGHT UP OUR PHONES BUT STILL WOULDN'T CONNECT AND A MESSAGE POPPED UP ON THE SCREEN SAYING "UNABLE TO CONNECT- UNKNOWN ERROR". AT THIS POINT I SAID FORGET IT, I'VE GOT TO GET TO WORK. I PUT THE CAR IN REVERSE AND IMMEDIATELY NOTICED THAT THE BACK-UP CAMERA WASN'T WORKING. FIGURED I'VE ALREADY GOT AN APPOINTMENT WITH TOYOTA IN THE MORNING SO I'LL BRING THAT TO THEIR ATTENTION AS WELL. BEFORE I MADE IT OUT OF TOWN I STARTED SMELLING A FAINT BURNING WIRE SMELL AGAIN. EVERY TIME I MENTIONED IT TO MY HUSBAND HE'D SAY HE COULDN'T SMELL IT SO I THOUGHT MAYBE I WAS IMAGINING IT. FINALLY MADE IT TO THE HIGHWAY WELL ON MY WAY TO WORK AND DECIDED TO TRY THE CRUISE CONTROL. GOT TO THE SPEED LIMIT, TURNED IT ON, DROVE FOR A FEW, GOT PARANOID ABOUT DEER AND DECIDED TO TURN IT OFF. IT DID NOT TURN OFF. I PRESSED THE OFF BUTTON AND IT ACCELERATED. TRIED THE OFF BUTTON AGAIN AND AGAIN IT ACCELERATED. TRIED THE DOWN BUTTON, ACCELERATED AGAIN. THOUGHT MAYBE THERE'S A CROSSED WIRE SO I TRIED THE UP BUTTON, YOU GUESSED IT. STARTED GOING FASTER. IT ALLOWED ME TO BREAK AND STOP SO I PULLED OVER AND TURNED OFF THE CAR FOR A FEW MINUTES. WHEN I TURNED IT BACK ON EVERYTHING WAS FUNCTIONAL AND WAS STILL FUNCTIONING AS EXPECTED AFTER WORK. TO BE CLEAR, I DID NOT TRY THE CRUISE CONTROL AGAIN.

THE CAR BROKE DOWN IN THE HEAT. THE CAR WOULD NOT START AFTER VEHICLE STOPPED. THE VEHICLE COOLED OFF AFTER 1 HOUR IT STARTED. WE TOOK TO TOYOTA. THEY THOUGHT IT WAS A BATTERY. THEY REPLACED IT. THE BROKE DOWN ON THE SAME ISSUE 1 WEEK LATER. WE TOOK IT AGAIN TO TOYOTA. THEY SAID NOTHING WAS WRONG WITH IT. WE TOOK IT HOME. IT BROKE DOWN AGAIN ON THE 09/01/2020. THE CAR HAS BEEN THERE SINCE TH 1ST OF THE MONTH. IT IS FUEL ISSUE PROBLEM AND THERE IS A LOT OF CARS OUT THERE FOR THE SAME PROBLEM. THE PARTS ARE ALL ON BACK ORDER NOW. THATS WHY IT IS TAKING SO LONG. THE PARTS ARE BACK ORDER UNTIL THE 24TH OF THE MONTH. WE ARE GOING TO REPORT THIS CAR HAS A LEMON.