NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
8 reportsClear category filterMileage unknown · May 29, 2020
Electrical SystemStructureUnknown Or Other
WATER LEAK FROM PANORAMIC SUNROOF WHEN IT RAINS. SIDE PILLAR POSTS. HAVE READ SEVERAL REVIEWS INCLUDING: SHORTED OUT THE POWER WINDOW CONTROLS, OWNERS HAD TO DISMANTLED MOONROOF ON THEIR OWN TO ADD SEALANT OR GLUE. THIS SHOULD BE TOYOTA'S RESPONSIBILITY AS A FACTORY ISSUE. DEALERS ARE NOT TAKING RESPONSIBILITY FOR IT. ISSUE …
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WATER LEAK FROM PANORAMIC SUNROOF WHEN IT RAINS. SIDE PILLAR POSTS. HAVE READ SEVERAL REVIEWS INCLUDING: SHORTED OUT THE POWER WINDOW CONTROLS, OWNERS HAD TO DISMANTLED MOONROOF ON THEIR OWN TO ADD SEALANT OR GLUE. THIS SHOULD BE TOYOTA'S RESPONSIBILITY AS A FACTORY ISSUE. DEALERS ARE NOT TAKING RESPONSIBILITY FOR IT. ISSUE HAS BEEN GOING ON FOR ABOUT 2YRS BUT I JUST FOUND OUT I COULD MAKE COMPLAINT HERE. PLEASE ASSIST. *TR
NHTSA ODI #11326574
55,000 miles · Feb 29, 2016
Equipment Adaptive/mobilityStructureVehicle Speed Control
TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. WHILE BEGINNING TO DRIVING THE VEHICLE, IT SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT REDUCE SPEED. THE CONTACT DOWNSHIFTED INTO NEUTRAL AND TURNED OFF THE ENGINE. THE CONTACT COASTED TO A STOP LIGHT INTERSECTION, BUT THE VEHICLE …
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TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. WHILE BEGINNING TO DRIVING THE VEHICLE, IT SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT REDUCE SPEED. THE CONTACT DOWNSHIFTED INTO NEUTRAL AND TURNED OFF THE ENGINE. THE CONTACT COASTED TO A STOP LIGHT INTERSECTION, BUT THE VEHICLE DID NOT COME TO A COMPLETE STOP. THE VEHICLE STALLED ON ITS OWN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE SERVICE REPRESENTATIVE INFORMED THE CONTACT THAT THERE WAS A FAULTY FLOORMAT INSTALLED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 04/14/16*LJ *TR
NHTSA ODI #10838968
50,985 miles · Mar 18, 2014
StructureVisibility
I WAS DRIVING MY VEHICLE TO WORK WITH THE SUNROOF CLOSED AND THE SUN VISOR OPEN WHEN SUDDENLY I HEARD A LOUD BANG, LIKE A GUNSHOT, AND MY SUNROOF SHATTERED. IT SCARED ME AND NEARLY CAUSED ME TO RUN OFF THE ROAD; THANKFULLY THERE WERE NO OTHER CARS ANYWHERE NEAR ME. I AM CERTAIN IT WASN'T HIT BY A ROCK OR SOMETHING AS THERE WERE …
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I WAS DRIVING MY VEHICLE TO WORK WITH THE SUNROOF CLOSED AND THE SUN VISOR OPEN WHEN SUDDENLY I HEARD A LOUD BANG, LIKE A GUNSHOT, AND MY SUNROOF SHATTERED. IT SCARED ME AND NEARLY CAUSED ME TO RUN OFF THE ROAD; THANKFULLY THERE WERE NO OTHER CARS ANYWHERE NEAR ME. I AM CERTAIN IT WASN'T HIT BY A ROCK OR SOMETHING AS THERE WERE NO CARS IN FRONT OF ME AND ALSO I WASN'T NEAR ANY OVERPASSES. UPON RESEARCH, THIS ISSUE SEEMS TO BE COMMON WITH TOYOTA, SO I CONTACTED TOYOTA MOTOR CORPORATION THROUGH THEIR CUSTOMER SERVICE LINE. AFTER A COUPLE FOLLOW UP CALLS, TOYOTA BASICALLY SAID IT WAS NOT THEIR PROBLEM AND NOTHING THEY COULD DO. I'M LUCKY THIS DIDN'T CUT ME UP OR CAUSE ME TO CRASH. HOPEFULLY THIS DOESN'T KEEP HAPPENING. *TR
NHTSA ODI #10573155
32,000 miles · Apr 25, 2013
Structure
WHILE ENTERING THE INTERSTATE I WAS APPROACHING ABOUT 60 MPH WHEN ALL OF A SUDDEN I HEAR A VERY LOUD POP! I WAS STARTLED THINKING SOMEONE HAD SHOT A GUN! IT CAUSED ME TO SLOW DOWN AND TO ALMOST BE REAR ENDED. I LOOKED UP TO FIND MY SUNROOF HAD EXPLODED FOR NO APPARENT REASON. *TR
NHTSA ODI #10509615
18,000 miles · Oct 15, 2012
Structure
I WAS DRIVING AT ABOUT 45 MPH AND WINDSHIELD JUST CRACKED WITHOUT ANYTHING BEING THROWN AT OR ANY ROCK AND DEBRIS HIT. IT IS A ABOUT 4 FEET CRACK. MANY GLASS EXPERTS AGREE THAT IT IS A MATERIAL DEFECT. TALKED TO TOYOTA DELEAR AND THEIR POSITION IS IT CASUED DUE TO ROCK/DEBRIS HIT. *TR
NHTSA ODI #10480156
17,350 miles · Dec 25, 2010
Latches/locks/linkagesStructure
ON MY 2010 TOYOTA VENZA, MY WIFE INJURED HER HAND WHEN SHE WAS CLOSING THE TAILGATE AND THE POWER MOTOR WHICH PULL THE TAILGATE SHUT TRAPPED HER HAND UNDER PRESSURE BETWEEN THE TAILGATE AND THE FLOOR OF THE CAR. SHE NEEDED ME TO RELEASE THE TAILGATE TO FREE HER HAND. PRESSURE INJURY TO HAND. *TR
NHTSA ODI #10372399
15,000 miles · Jul 1, 2010
Latches/locks/linkagesStructure
TOYOTA VENZA. THE REAR HATCH IS AUTO OPEN/CLOSE. USING THE AUTO CLOSING BUTTON ON THE DASH OF THE VEHICLE, I INITIATED THE CLOSE SEQUENCE. THE REAR HATCH STARTED TO CLOSE NORMALLY, THEN IT "SLAMMED SHUT" WITH ENOUGH FORCE TO CAUSE SERIOUS INJURY TO ANYONE UNDER THE HATCH. SUBSEQUENT ATTEMPTS AT OPENING OR CLOSING THE HATCH RESUL…
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TOYOTA VENZA. THE REAR HATCH IS AUTO OPEN/CLOSE. USING THE AUTO CLOSING BUTTON ON THE DASH OF THE VEHICLE, I INITIATED THE CLOSE SEQUENCE. THE REAR HATCH STARTED TO CLOSE NORMALLY, THEN IT "SLAMMED SHUT" WITH ENOUGH FORCE TO CAUSE SERIOUS INJURY TO ANYONE UNDER THE HATCH. SUBSEQUENT ATTEMPTS AT OPENING OR CLOSING THE HATCH RESULTED IN A "STUTTER" EFFECT WHICH REQUIRED ME TO CLOSE THE HATCH MANUALLY. I TOOK THE CAR TO THE DEALER. THEY TOLD ME THAT I SHOULD NOT SLAM THE HATCH SHUT. I HAVE NEVER SLAMMED THE HATCH, I ALWAYS USE THE BUTTON ON THE DASH OR THE KEY FOB TO OPEN/ CLOSE THE HATCH. THE ROD IS NOW BENT THAT HOLDS THE HATCH OPEN. I AM CONCERNED THAT THIS WILL HAPPEN AGAIN WHEN I AM UNDER THE HATCH. THIS COULD RESULT IN THE LOSS OF A LIMB IF CIRCUMSTANCES WERE CORRECT. *TR
NHTSA ODI #10341037
3,600 miles · Apr 12, 2010
Structure
2 WEEKS AFTER BUYING A 2010 TOYOTA VENZA THE SUNROOF EXPLODED WITH NO REASON. THERE WAS NO SCRATCH MARKS. IT WAS SOMETHING FROM INSIDE OUT. IN MY OPINION IT WAS CAUSED BY THE HEAT. THE CAR WAS PARKED OUTSIDE EXPOSED TO SUN ALL DAY. TOYOTA AT FIRST REFUSED TO PAY THE REPAIR. BUT NOW THEY ARE REPLACING THE SUNROOF BUT STILL WITHOU…
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2 WEEKS AFTER BUYING A 2010 TOYOTA VENZA THE SUNROOF EXPLODED WITH NO REASON. THERE WAS NO SCRATCH MARKS. IT WAS SOMETHING FROM INSIDE OUT. IN MY OPINION IT WAS CAUSED BY THE HEAT. THE CAR WAS PARKED OUTSIDE EXPOSED TO SUN ALL DAY. TOYOTA AT FIRST REFUSED TO PAY THE REPAIR. BUT NOW THEY ARE REPLACING THE SUNROOF BUT STILL WITHOUT CHECKING THE REASON FOR THE INCIDENT. THE NOISE WAS SO STRONG AND COULD HAVE CAUSED A MAJOR ACCIDENT. *TR
NHTSA ODI #10325077
Official recalls
9Apr 13, 2021
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.
Consequence & remedy
Consequence: Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.
Remedy: Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Apr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Mar 7, 2012
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2009 CAMRY VEHICLES MANUFACTURED FROM JULY 1, 2008, THROUGH FEBRUARY 28, 2009, AND MODEL YEAR 2009-2011 VENZA VEHICLES MANUFACTURED FROM OCTOBER 20, 2008, THROUGH JANUARY 4, 2011. DURING ASSEMBLY OF THE CONTACT-TYPE STOP LAMP SWITCH, SILICONE GREASE MAY HAVE COME IN CONTACT WITH THE SURFACE OF THE SWITCH WHICH COULD CAUSE CONTACT RESISTANCE. IF THIS OCCURS, WARNING LAMPS COULD ILLUMINATE, A NO START CONDITION COULD RESULT, THE SHIFT LEVER MAY NOT SHIFT FROM THE PARK POSITION, OR THE VEHICLES BRAKE LIGHTS COULD BECOME INOPERATIVE.
Consequence & remedy
Consequence: INOPERATIVE BRAKE LIGHTS WOULD NOT WARN OTHER DRIVERS THAT THE VEHICLE IS SLOWING OR STOPPING, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE STOP LAMP SWITCH, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jan 27, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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