Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 15 of 188 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Visibility/wiper. Review the 74 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Exterior Lighting. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
15 crash reports0 fire reports9 injury reports
What owners actually said
188 reports
Mileage unknown · Oct 14, 2021
Fuel/propulsion System
I just purchased the 2021 Venza a week ago. I was not aware of the fuel tank issue with the RAV4. When I filled up my Venza I noticed that it was not filling up to the full 14.5 gallons as stated by Toyota. I would assume that there maybe some reserve gas in the tank. But had I not noticed this I would have attempted to continu…
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I just purchased the 2021 Venza a week ago. I was not aware of the fuel tank issue with the RAV4. When I filled up my Venza I noticed that it was not filling up to the full 14.5 gallons as stated by Toyota. I would assume that there maybe some reserve gas in the tank. But had I not noticed this I would have attempted to continue driving since I assumed that the tank has 3.5 gallons in reserves but I am uncertain. If this is the case anyone may become stranded or even worse run out of fuel on the freeway putting the people inside the vehicle in danger and causing life and death accidents. There is no documentation in the owners manual about the discrepancies between what Toyota states (14.5 gallons) and the 11 gallons that it takes when filling up at the gas station.
NHTSA ODI #11436748
Mileage unknown · Sep 28, 2021
Unknown Or Other
Windshield cracked passenger side with 2.5 inch circular area defect, with crack from passenger edge to midpoint. There was no traffic at the time in front of me or oncoming traffic. Was in an area of just grasslands on paved road. Temperature was in the 80's. Speed at 75mph. Sunny day. No known rock hit prior to this. Purchase …
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Windshield cracked passenger side with 2.5 inch circular area defect, with crack from passenger edge to midpoint. There was no traffic at the time in front of me or oncoming traffic. Was in an area of just grasslands on paved road. Temperature was in the 80's. Speed at 75mph. Sunny day. No known rock hit prior to this. Purchase July 2021.
NHTSA ODI #11434639
Mileage unknown · Sep 20, 2021
Forward Collision Avoidance
multiple times PCS (pre-collision warning system) would go off only in city driving when i was passing a car that had turned right (and just completing turn)-approximately 45 degrees to from right of my car. The dealer said my car needed front wheel alignment and said that had been the problem. Using the computer analysis sys…
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multiple times PCS (pre-collision warning system) would go off only in city driving when i was passing a car that had turned right (and just completing turn)-approximately 45 degrees to from right of my car. The dealer said my car needed front wheel alignment and said that had been the problem. Using the computer analysis system and since i was not getting a warning light saying PCS was not working, i was told it was fine. On a recently completed road trip out of town, at 70 miles an hour, PCS through us into hard break due to a car that had just entered exit ramp-45 degrees to my car. Almost caused multicar incident. Can not get further help from dealership since computer analysis not showing issue and no response from Toyoto NA. Have since just turned system fully off.
NHTSA ODI #11433683
Mileage unknown · Sep 19, 2021
Visibility/wiper
While driving on the freeway I heard what sounded like a tiny pebble hit the front windshield. Shortly after while driving I noticed a crack in the shape of an arc appeared from the passenger side bottom of the windshield towards the upper center of the windshield. This crack continues to grow as I drove. Even parked, the crack …
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While driving on the freeway I heard what sounded like a tiny pebble hit the front windshield. Shortly after while driving I noticed a crack in the shape of an arc appeared from the passenger side bottom of the windshield towards the upper center of the windshield. This crack continues to grow as I drove. Even parked, the crack has expanded slightly.
NHTSA ODI #11433531
Mileage unknown · Sep 16, 2021
Visibility/wiper
6 months old and 10k miles caught a rock at the top right hand corner where glass meets the body. Cracked immediately diagonally through the middle of the windshield just stopping about an inch left of the rearview mirror.
NHTSA ODI #11433253
Mileage unknown · Sep 15, 2021
Visibility/wiper
I bought a Toyota Venza, I made my first road trip and with approximately 800 miles traveled a small rock rubbed my windshield and became a big rock chip, I took it to repair on safelite and it was not 100, it is still crashed. I have read that several people have had the same incident, I am concerned that this is an issue of fa…
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I bought a Toyota Venza, I made my first road trip and with approximately 800 miles traveled a small rock rubbed my windshield and became a big rock chip, I took it to repair on safelite and it was not 100, it is still crashed. I have read that several people have had the same incident, I am concerned that this is an issue of failures in the security systems with the front windshield.
NHTSA ODI #11433148
Mileage unknown · Sep 11, 2021
Visibility/wiper
Front windshield experienced a 2’ long crack from top center thru drivers filed of vision. Car was parked on a 75’ degeee day. Crack was not there prior to parking! Total replacement was recommended by dealership.
NHTSA ODI #11432590
Mileage unknown · Sep 5, 2021
Unknown Or Other
Wind screen of new Venza is very vulnerable to chipping. In first 7 months of driving it happened twice. On same route I drove Prius for 230,000 miles with no issues. It seems the glass is not tough enough and with slight hit by stone it easily breaks. This happened while I was on a stop sign waiting for other vehicle to pass.
NHTSA ODI #11431799
Mileage unknown · Aug 24, 2021
Unknown Or Other
I got hit by an unknown vehicle while I left my car parked then to work.
NHTSA ODI #11430383
Mileage unknown · Aug 17, 2021
Exterior Lighting
Re: Complaint, rear turn signals Purchase new Toyota Venza on 8/12/21. Several complaints with the vehicle after a couple of days after driving. Programming and setting up all of the features is very complicated and the instructional manual does not match the vehicle. The dealership was unable to set several parameters and is…
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Re: Complaint, rear turn signals Purchase new Toyota Venza on 8/12/21. Several complaints with the vehicle after a couple of days after driving. Programming and setting up all of the features is very complicated and the instructional manual does not match the vehicle. The dealership was unable to set several parameters and is in contact with the manufacturer for information. One in particular that NHTSA should be concerned with is the rear turn signal lights. I believe that the rear turn signals are poor design. The only rear turn signal lights are mounted low on the bumper. The Lumosity seem dim and the dimension is small approximately 5 inches long and ½ inch wide. They are too low for good visibility. They are mounted only 24 inches above the ground. With this low position on the bumper, vehicles approaching from the rear are unable to view at closer distances. Vehicles cannot see the turn lamps at closer distances. The Venza also has small turn lamps on the side view mirrors however; I also feel with poor visibility. Yesterday, a vehicle attempted to squeeze along my right side for a right turn; likely because they could not see the R-turn lamp blinking.
Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence & remedy
Consequence: Driving with a deactivated stability control system increases the risk of a crash.
Remedy: Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 Venza Hybrid vehicles. Water may enter the rear turn signal LED lights, allowing condensation to form on the circuit board, and causing a short circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: A short circuit can cause dimming or failure of the rear turn signals and hazard lights, reducing the vehicle's visibility to other drivers and increasing the risk of a crash.
Remedy: Dealers will replace both rear turn signal LED bulbs and replace the rear turn signal light assembly as necessary, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed March 18, 2022. Remedy parts are expected to be available by June 30, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TB01/22TA01.
Additional source detail variants (2)
Exterior Lighting:hazard Flashing Warning Lights
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 Venza Hybrid vehicles. Water may enter the rear turn signal LED lights, allowing condensation to form on the circuit board, and causing a short circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A short circuit can cause dimming or failure of the rear turn signals and hazard lights, reducing the vehicle's visibility to other drivers and increasing the risk of a crash.
Remedy: Dealers will replace both rear turn signal LED bulbs and replace the rear turn signal light assembly as necessary, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed March 18, 2022. Remedy parts are expected to be available by June 30, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TB01/22TA01.
Exterior Lighting:turn Signal:bulbs
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 Venza Hybrid vehicles. Water may enter the rear turn signal LED lights, allowing condensation to form on the circuit board, and causing a short circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A short circuit can cause dimming or failure of the rear turn signals and hazard lights, reducing the vehicle's visibility to other drivers and increasing the risk of a crash.
Remedy: Dealers will replace both rear turn signal LED bulbs and replace the rear turn signal light assembly as necessary, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed March 18, 2022. Remedy parts are expected to be available by June 30, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TB01/22TA01.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
2021 Toyota Venza Hybrid Problems, Complaints & Recalls | Skip That Year