2024 Toyota Tundra

When initially starting the vehicle, when at a complete stop, the vehicle lags when pressing the accelerator. It’s almost as if the vehicle doesn’t recognize that I’m pressing it at all and I have to reset my foot and start the process over. There is a slight incline hill that has a stop sign that I come to everyday after work and this happens maybe twice a week.

I have had an issue several times which nearly resulted in a traffic accident. The truck has a sudden loss of acceleration where the gas pedal is completely dead. It last a few seconds and then goes back to normal. This has nearly caused several accidents where I could not properly accelerate while traffic was heading in my direction. After talking with other Tundra owners, I am not the only one with this issue. This needs immediate attention. If it is not fixed as soon as possible, I fear that someone will get seriously injured or killed. Please take this matter seriously. I suspect it may have something to do with the pre collision sensor system on the truck. It seems that it happens when there is a slight grade or dip in the road. Perhaps the sensors are at a lower angle due to the dip, making it think there is an object it will hit. The Toyota service centers don’t appear to know why this is happening and cannot reproduce the issue in a short visit.

The contact owns a 2024 Toyota Tundra. The contact received notifications of NHTSA Campaign Numbers: 25V322000 (Exterior Lighting) and 25V767000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that intermittently, the engine was running rough. Additionally, the contact stated that the vehicle failed to start occasionally. The contact was able to start the vehicle after several attempts. There was no warning light illuminated. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 30,000.

I am writing to formally file a complaint regarding my 2024 Toyota Tundra, which I purchased approximately five months ago. On two separate occasions while driving, the vehicle unexpectedly lost power. The first incident occurred while I was driving on the highway, which was extremely concerning from a safety standpoint. The second incident happened after I came to a complete stop and attempted to make a turn; the vehicle did not respond and had no power. In both situations, the power returned on its own moments later. These incidents raise serious safety concerns, especially given that the vehicle is relatively new. I am requesting a thorough inspection of the vehicle to identify the cause of this issue and ensure that it is resolved permanently. I would also like this concern documented in the vehicle’s service history. Vehicle Information: VIN: [XXX] Please advise on the next steps to address this matter promptly. Thank you for your attention to this issue. I look forward to your response INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On Sunday November 30th, I was driving my 2024 Tundra with 30k miles on highway AZ-260 on my way back home to Phoenix. The stretch between Forest Lakes and Payson has an altitude drop of 2500 feet with many areas having a 7% drop. During this drive, my engine shut down with no warning while I was going 65 MPH on a mountain highway with a 7% decline in altitude. The truck had 5 people in it with no power brakes, no engine and going 65 MPH downhill. There was no warning at all. We were able to stop at a safe spot and called a tow truck. The engine started making a loud clanking noise. We had to arrange a ride for all five of us from Payson to Phoenix (~100 miles). This was a very scary situation and it left us shaken. This could have been catastrophic for an inexperienced driver. The truck is currently at AutoNation Toyota Tempe. It has been there for 5 weeks. The dealership told me it needed a new engine. I have now received the official letter mailed to me about the recall. I also called Toyota Corporate and they told me a remedy is not yet available. Not sure how long this is going to take for it to be resolved, but its very frustrating purchasing a new vehicle and having this issue. Any help would be appreciated. The Tundra is still under the factory warranty, plus I also purchased the Toyota extended warranty and Toyota maintenance package.

The contact owns a 2024 Toyota Tundra. The contact received notifications of NHTSA Campaign Numbers: 25V322000 (Exterior Lighting) and 25V767000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.