2023 Toyota Tundra

I purchased my 2023 Tundra new and from the beginning it stalled or jerked. This happens especially at low speeds. This has gotten worse and the only answer I get is you'll get a new engine at some point. Around 25000 miles the fuel pump went out on the truck and was replaced. I was initially told I would have a new engine installed by April, then May and still waiting. My problem is I paid high dollar for a nice vehicle, and it's basically been a repair concern from the beginning. Passengers in my vehicle ask what is wrong with your vehicle. The stalling/skipping/jerking is that obvious. Since Toyota is aware of this major issue why am I having to wait months for a repair??? This is not good business. On top of the engine replacement I asked at that time would the new engine have any type of warranty. I was told at the dealership it would not. This is alarming considering the issues I've experienced so far.

When the vehicle comes to a complete stop or is slowing into a stop, there is a delay of power often followed by too much power causing the vehicle to launch forward. It happens most of the time and could be potentially very dangerous. There are times when the vehicle is needed to go now, not a second or two from now, and that delay has caused a few near miss. The issue has been on going since I got the vehicle new, but didn’t know I could report it here.

I am submitting this complaint regarding Toyota Motor Sales, U.S.A. and my 2023 Toyota Tundra, which is currently subject to Safety Recall 25V767 involving catastrophic engine failure risk due to crankshaft bearing contamination within the V35A engine. Toyota has acknowledged that my vehicle is included in the recall and has further acknowledged that the engine will require replacement. However, despite confirming the seriousness of the defect, Toyota has refused to repurchase the vehicle and has failed to provide any timeline whatsoever regarding when the engine replacement remedy will become available. Toyota’s position has simply been that the engine will be repaired “once a remedy is available,” without any estimated repair date or meaningful resolution for affected consumers. The recall itself states that the defect may result in engine knocking, rough running, engine no-start, and/or sudden engine stall. Toyota further acknowledges in its recall documentation that engine stall while driving can lead to loss of motive power and increase the risk of a crash. This is a major safety issue, not a minor inconvenience. I live and drive in [XXX] , where highway driving and high-speed traffic are unavoidable. Due to the risk of sudden engine failure or loss of power, my family and I no longer feel safe operating the vehicle under normal driving conditions. As a result, we have drastically limited use of the truck despite continuing to make monthly loan payments, insurance payments, and registration expenses. Additionally, the truck has experienced multiple other recall and repair-related issues since purchase. Several recalls have already required service visits, and additional unresolved recalls remain pending. The ongoing pattern of defects and unresolved safety concerns has substantially diminished my confidence in the reliability, safety, and value of the vehicle. Toyota acknowledges the engine requires replacement, Toyota provides no repair timeline INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC

The 2023 Toyota Tundra Hybrid’s powertrain design may be insufficient to maintain basic safety maneuvers (specifically "limp mode" or emergency clearing) during an engine failure while operating under high-load conditions in mountainous terrain. This creates a life-threatening hazard for the occupants and other motorists. ​Statement of Fact: As an owner of a 2023 Toyota Tundra Hybrid, I primarily utilize this vehicle to tow a 9,000 lbs travel trailer through the high-altitude, steep-grade regions of Utah. These routes frequently consist of narrow, two-lane mountain passes with no shoulders and steep drop-offs. ​ ​Failure Under Stress: Engineering logic suggests that engine stress is highest during heavy towing on steep grades. If a primary engine failure occurs in these conditions, the hybrid system’s battery and electric motor capacity are, in my experience, inadequate to move a combined Gross Combined Vehicle Weight (GCVW) of approximately 15,000+ lbs to a safe location. ​While the hybrid system may allow a light, unladen vehicle to limp to a shoulder under "ideal conditions," it lacks the torque and sustained power to move a heavy trailer on a grade once the internal combustion engine is compromised. ​In the event of a failure, the vehicle would likely become "dead in the water" in the middle of a live, narrow lane on a blind mountain curve. Without the ability to reach a turnout or even a marginal shoulder due to the weight of the load, the vehicle becomes a stationary target for other high-speed mountain traffic, posing a severe risk of rear-end collisions and multi-car accidents. ​ I am requesting that the NHTSA investigate the performance of the Tundra Hybrid’s "fail-safe" modes specifically under maximum towing capacity on grades.

The contact owns a 2023 Toyota Tundra. The contact received notifications of NHTSA Campaign Numbers: 25V767000 (Engine and Engine Cooling) and 25V322000 (Exterior Lighting); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while driving 50-60 MPH, the vehicle suddenly decelerated and failed to exceed 20 MPH. The contact safely exited the highway and drove to the destination. The vehicle was towed to the dealer, where the fuel injectors and other unknown parts were inspected, and an unknown diagnosis and repairs were completed after 3-4 weeks. The dealer confirmed that the parts for the recall repairs were not yet available. The manufacturer was made aware of the failure and informed the contact that the part for NHTSA Campaign Number: 25V767000 (Engine and Engine Cooling) was anticipated to be available in January 2026. The failure mileage was approximately 17,000.

My 2023 Toyota Tundra Hybrid's engine has expired and been confirmed by Toyota dealership and Toyota Corporate. They are rebuilding the motor, which is outside of warranty but my specific truck is not on the recall list, therefor I will not get a new motor, but a rebuilt motor. I was put at risk of complete engine failure, leaving me stranded on the side of the road. The vehicle was towed to Reliable Toyota dealership in Springfield, MO who confirmed that I would need a new motor. They opened a case with Toyota Corporate, which agreed to a rebuild motor, but not a new motor, as this model is not under the recall. There were zero warning lamps, messages, or other symptoms before the complete failure.

The contact owns a 2023 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 25V767000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer but was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed before the vehicle stalled slow pace and the vehicle stalled. The approximate failure mileage was 50,000.

While driving on a two-lane highway at approximately 80–85 mph and attempting to pass another vehicle, the engine suddenly shut off without warning. The vehicle lost all propulsion, and steering assist was significantly reduced, creating a dangerous situation and nearly resulting in a head-on collision with oncoming traffic. Warning lights including check engine and low power steering illuminated immediately after the stall. The vehicle would not restart for several minutes and was temporarily disabled in the roadway. The vehicle was later inspected by a dealership, which confirmed through diagnostic data that multiple engine stall events occurred at highway speeds. The inspection also identified system-wide electrical voltage drops and multiple communication faults between control modules. The dealership attributed the issue to a loose battery terminal; however, the diagnostic report indicates prior voltage irregularities and multiple affected systems, suggesting a broader failure condition. This incident is consistent with an active safety recall affecting this vehicle, which states that the engine may stall during driving. The failure has not been reproduced since the initial incident, but the vehicle has documented evidence of multiple stall events and remains a safety concern. The vehicle is available for inspection upon request. Due to the sudden loss of power at highway speed and the inability to safely control or accelerate the vehicle, this issue poses a serious risk to the driver and others on the road.