2023 Toyota Tundra

I have been informed that my vehicle was affected by the recall involving the machining debris and therefore unsafe to drive. The dealership in Kendall Toyota, who is not normally my service dealer called me and after removing all my belongings and waiting for hours I was told my rental car was a Chevrolet Traverse, which I was unable to use for my business and was told I had to leave it with them indefinitely, and so I called my usual dealership in Hollywood, who informed me they would be able to help me out with a more appropriate rental vehicle the next day I advised the dealership at Kendall picked up my truck and went to Toyota of Hollywood only to be sent away stating that they did not have the remedy and we’re not able to help me. I have since followed up and every time I go in they tell me again only once I get there they don’t have the remedy and this is happened three times. I feel unsafe driving the vehicle and would very much like to have a safe and dependable vehicle to which I feel I am owed considering how much I paid for this truck . I feel like I am getting the runaround.

It has been over one year since NHTSA Recall Number23V566 was issued (10 August 2023) and the final remedy is still not available. Safety of vehicle owners (and families) must not be very high on Toyota's or NHTSA's priority list. NHTSA must make Toyota take immediate action to correct this fire hazard. Waiting one year for a remedy for this fire safety hazard is way too long.

I backed out of my drive way and then proceeded to the stop sign at the end of my street which is three houses from mine. Turned left off of [XXX] onto [XXX] I started to accelerate to speed limit which is 25. I then looked at speedometer it stated I was going 15 mph then all of a sudden my truck accelerated to almost 69 mph then my truck slammed in the brakes. My foot was still on the gas petal and I never felt the gas petal push down when it accelerated. No my cruise control was not activated and no lights came on to indicate what it was doing or that there was anything wrong. Steve’s Hometown Toyota could not find anything wrong with the truck, but then again I don’t trust them I gave them a month to get the guy to fix it and the part and the loaner to fix the canister on my Highlander but when my appointment came up the guy couldn’t stay the full 5 hours to fix my car and they did not have a loaner and did not have the part. That is how I got into the 2023Toyota Tundra. Then it develops a brain that it wants to go faster then slammed on the breaks. That truck hurt me and gave me whiplash. They want me to pick it up. I am not driving it. I am lucky no one was in the truck and on the road the time the incident happened. I have made a report to Toyota and let them know that I have doctors notes and my daughter was on the phone with me through the truck not on my phone. I am afraid that they are going to put me back into the same truck that hurt me. Know I find out that the 2023 trucks have a recall on them. They still don’t have an answer for me. What if they put me in another Toyota truck what if they have the same problems. I used to have faith in Toyotas but now I don’t. It hurt me and I am still having issues from that stupid truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On numerous occasions when I am at a stop sign leaving work and trying to accelerate onto the 4 line highway my vehicle acceleration has a delay in it causing me to not properly accelerate into traffic almost causing me to get hit on numerous occasions. I have complained about this situation to the dealer and was told once that it was normal for the delay and once that it is just a V6 engine so that is why the delay. I am sure that I am not the only person having this issue is a problem and will be the result of many accidents if not addressed.

Pulling into traffic from a stop or near stop (such as a stop sign or yield sign), the vehicle does not respond to the gas pedal. After significant lag / hesitation, the vehicle lurches forward. This has happened multiple times starting around September 2023, and the problem is worse when the engine is cold (cold mornings) although it happens at all times to some extent. It seems to have gotten worst and happens almost daily at this point. There have been several times that the lag / hesitation has left me sitting in the middle of an intersection and almost caused me to be hit by other vehicles. I have had the vehicle in to the dealer 5 times for this issue and have been told it’s “normal” or they cannot replicate it. On the 5th time, Toyota corporate sent a representative Anthony Merejo, who verified in email that he experienced the hesitation and was sending the data back to Toyota engineering to see if there was a fix. That was about 6 weeks ago and I haven’t heard back.

I am writing to bring to your attention a critical safety concern regarding the Toyota Tundra, specifically related to the rear tailgate functionality. It has come to my attention, and I have personally experienced, that the rear tailgate of the Toyota Tundra can unexpectedly open while the vehicle is in drive mode if the key fob is accidentally pressed. This poses a significant safety risk to not only the driver but also to any passengers and other drivers on the road. The unintended opening of the tailgate can lead to cargo falling out onto the road, causing accidents and potentially endangering lives. I believe that this issue warrants immediate attention and investigation by the National Transportation Safety Authority (NTSA). It is imperative that Toyota addresses this issue promptly to prevent any potential accidents or injuries. I urge the NTSA to conduct a thorough investigation into this matter and work with Toyota to implement a solution that ensures the rear tailgate remains securely closed while the vehicle is in motion. Additionally, I recommend that Toyota issues a safety recall to rectify this potentially hazardous defect. Thank you for your attention to this matter. I trust that the NTSA will take appropriate action to address this safety concern and ensure the safety of all road users.

I was traveling on a hwy with the highest posted speed limit in the U.S. Without any warning the entire engine stopped. Made it to shoulder and the info screen went haywire. Tried six separate times to restart vehicle. Restarted and made it to destination without further incident. The outcome of sudden engine loss could’ve been fatal to myself and other drivers that were near me at the time. Took vehicle to dealer and was told no codes were found at all.

Toyota's design of their dash mounted "infotainment" display screen software requires reentry of a 6 digit pin any time vehicle internet connectivity is lost. This interrupts the map routing display that appears on the display screen through sources such as Apple CarPlay. This Toyota software designed interruption of the route display represents a safety hazard in that it prompts the driver to take their eyes off the road to screw around with entering a 6 digit PIN code. Worse still, according to Toyota documentation, EVERY TIME vehicle internet connectivity is interrupted, this same prompt to enter a PIN is displayed. Apple CarPlay and I'm sure other map apps are not designed so poorly as to require the driver to reauthenticate their credentials upon loss of internet connectivity. I feel the design of Toyota's infotainment system software represents an unacceptable safety risk to American drivers.