2022 Toyota Tacoma

My 2022-Toyota Tacoma has a paint peeling issue that is known to Toyota. My particular model was manufactured in Mexico with a paint code of 040. I have paint peeling in my engine compartment and on several fenders. Toyota has indicated on several websites that this has been an ongoing issue with models between 2016-2022. I took my vehicle to the ELK Grove, CA Toyota Dealership. The Service Manager said this has been an ongoing issue with my particular white (040) paint color. The Service Manager took several pictures. They instructed me to take my vehicle to their dealership collision center. I went to that facility, more pictures were taken and after setting me up for a repair paint job they instructed me that my VIN was not apart of their Customer Care program? I strongly feel that Toyota is now treating me unfairly and that my 2022-Tacoma should be repaired accordingly.

Known manufacturing defect which results in paint flaking off and exposing bare metal to the body. This will eventually result in corrosion and structurally compromise the safety of occupants inside the cabin. This is a known defect which the manufacturer has set an arbitrary cut-off for production date despite the issue ongoing beyond the limit of their recall dates.

The 2016-2022 White double cab Toyota Tacomas have a known paint flaking/peeling issue. On 2/1/2026 while drying my truck after its wash, on the driver’s rear door by the window rubber trim my paint was flaking off. On 2/2/26 I spoke with an agent at Toyota Corporation (but she was on the Lexus side) about my issue and was told my VIN was not part of the Customer Support Program 23TE08 and she didn’t know of Tacomas paint failure. On 2/3/26 I spoke with another agent at Toyota Corporation (this time Toyota side) about my issue and she knew about the paint issue but told me that my VIN was not part of that program. I told her that my paint flaking/peeling issue was the same issue that Toyota was having on their 2016-2022 and mine is a 2022 Tacoma. The Location of my paint flaking/peeling issue the same place where other white Tacomas were experiencing the same problem. It’s a know problem and Toyota needs to fix my paint issue but they seem to not want to extend to include my VIN. I’m frustrated with the fact that my truck only has 35,132 miles at the time of me writing this complaint and spent well over $45,000 for a truck that’s 4 years old for the paint to fail.

I am requesting executive-level review and assistance regarding a documented paint failure on my 2022 Toyota Tacoma, finished in paint code 040 (Super White). Toyota has informed me that my VIN is not included in Customer Support Program #XXX. However, this determination does not align with the physical condition of my vehicle, which exhibits the same defect described in that program. The paint on the upper door frame surrounding the driver’s side rear cab window is actively peeling, with bare metal exposed. This is not cosmetic wear, environmental damage, or owner neglect. It is a manufacturing paint failure, occurring in a non-wear area and consistent with issues documented on other 2022 Tacoma vehicles with Super White paint. Exposed metal presents legitimate concerns regarding corrosion, long-term durability, and diminished resale value—none of which should occur on a vehicle of this age. Toyota’s reputation for quality is the reason I purchased this truck, and this experience has been both disappointing and frustrating. I am requesting that Toyota acknowledge the defect based on physical evidence, not solely VIN eligibility criteria, and provide a fair resolution, including inspection and repair or repainting of the affected area. I respectfully ask that this matter be escalated for review and resolution consistent with Toyota’s commitment to customer satisfaction and product quality. Sincerely, [XXX] Owner, 2022 Toyota Tacoma Toyota Brand Engagement Center Reference # 251105002053 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have a 2022 white Toyota Tacoma trd4x4. The paint is chipping in the inside fender on the left side. I did some research and looks like there was a recall for this very issue and that Toyota was reimbursing for the repairs. I called Toyota today and they said that I’m vin doesn’t fall in that recall. A vehicle that is less that 3 years old new shouldn’t have the paint chipping. I don’t drive the vehicle much and don’t use it in extreme conditions. They refused to help and stated I’m out of warranty. The recall was for the same issue I am having on all white tacomas on the inner fender and window areas. They didn’t want to help because my white is not the same code. But thought it was funny because it’s the same issue, same color and defective in the same place. On top of that, paint shouldn’t chip in 3 years from new to now when the vehicle has been garage kept and has only 20k miles. I would really appreciate you guys opening an investigation on this please. Thank you!

Within 6 months the new vehicle showed significant corrosion on 80% of the frame welds where the frame is connected to other structural parts, suspension and steering. This was taken to Toyota as a warranty claim. Ultimately a Washington State lemon law arbitration awarded replacement of the vehicle (Wash State AG File# 240122 5 September 2024)