2016 Toyota Tacoma

TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER HAD POSSESSION OF THE VEHICLE FOR THREE WEEKS. THE CONTACT OBSERVED THE RECALL NOTIFICATION IN JUNE OF 2017, BUT DID NOT RECEIVE THE RECALL LETTER UNTIL JULY OF 2017. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER (BALISE TOYOTA 1399 RIVERDALE ST, WEST SPRINGFIELD, MA, 01089) FOR AN OIL CHANGE AND WAS INFORMED AFTERWARDS THAT THERE WAS A LEAK FROM THE REAR DIFFERENTIAL. THE DEALER STATED THAT THE PARTS WERE AVAILABLE. THE NEXT DAY, THE CONTACT WAS SUPPOSED TO BE NOTIFIED BY THE DEALER TO PICK UP THE VEHICLE. THE CONTACT WAS NOT NOTIFIED AND CALLED THE DEALER, BUT NO ONE ANSWERED. WHEN THE CONTACT RECEIVED A CALL BACK, HE WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE DEALER STATED THAT THE PARTS SHOULD BE AVAILABLE BY JULY 20, 2017 ALTHOUGH THE VEHICLE HAD BEEN THERE SINCE JUNE 21, 2017. THERE WAS NO GUARANTEE THAT THE PARTS WOULD BE AVAILABLE ON THAT SPECIFIC DATE. THE MANUFACTURER WAS ALSO CONTACTED AT 1-800-331-4331 AND PROVIDED CASE NUMBER: 1706262451. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND SUGGESTED THAT THE CONTACT CALL AROUND TO OTHER DEALERS AND INQUIRE ON PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BOB SMITH TOYOTA, LA CRESCENTA, CALIFORNIA 91214) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA RECALL NUMBER 17V285 I TOOK MY TRUCK TO THE DEALERSHIP FOR THIS SAFETY RECALL ON MAY 9, 2017. TOYOTA SAYS THIS PROBLEM HAS A REMEDY, BUT MY DEALER SAYS THE PARTS ARE NOT AVAILABLE. NHTSA WEBSITE SAYS TO FILE A COMPLAINT IF REPAIRS ARE NOT MADE IN A TIMELY MANNER. I HAVE BEEN WITHOUT THE USE OF THIS VEHICLE FOR TWO MONTHS, HOW LONG IS CONSIDERED "TIMELY"?

TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TOYOTA VALLEJO (201 AUTO MALL PKWY, CA 94591, (707) 552-4545) WHERE A LEAK WAS IDENTIFIED BETWEEN THE REAR DIFFERENTIAL AND THE REAR AXLE. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT NO PARTS WERE AVAILABLE FOR THE RECALL REPAIR AND COULD NOT PROVIDE AN ACCURATE DATE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND THE CONTACT WAS PROVIDED CASE NUMBER: 1705250853. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V356000 (ENGINE) AND 17V285000 (POWER TRAIN). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT COASTED TO THE SIDE LANE AND WAS ABLE TO RESTART THE VEHICLE IN APPROXIMATELY THREE MINUTES. THE CHECK ENGINE INDICATOR ALSO ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE ATLANTIC TOYOTA DEALER WHO REPLACED A SENSOR FOR THE FAILURE REGARDING THE STALLING AND REPLACED BOTH CATALYTIC CONVERTERS. THE DEALER STATED THAT THE PARTS FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

I BROUGHT MY TRUCK IN FOR A ROUTINE SERVICING ON 6/16. I KNEW THERE WAS A RECALL IN PLACE SO I WANTED THEM TO CHECK FOR THE LEAK. LATER THAT THEY, THEY INFORMED ME THERE WAS A LEAK IN PLACE AND THAT THEY WOULD HAVE TO KEEP THE TRUCK. THEY HAVE ME A LOANER CAR IN THE MEANTIME. NOW, THEY STILL HAVE NO ETA ON THE PART AND SOMEONE WAS TOLD BEGINNING OF 2018. I NEED THE TRUCK, AS I AM IN THE PROCESS OF MOVING. I SPOKE WITH THE DEALERSHIP AND TOYOTA CORPORATE WHO BOTH SAID, "WE DON'T KNOW".

TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CORNHESKER TOYOTA) STATED THAT THE REMEDY WOULD NOT BE AVAILABLE UNTIL LATE JULY OF 2017. THE DEALER DIAGNOSED THAT THERE WAS A LEAK IN THE DIFFERENTIAL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THE DEALER'S DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/22/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED AND THE WARRANTY WAS EXTENDED. UPDATED 8/25/2017*JS

I TOOK MY TACOMA TO THE DEALER FOR REGULAR OIL/SERVICE, I WAS ADVISED OF A SAFETY RELATED RECALL (H0G) THEY ADVISED ME NOT TO DRIVE IT UNTIL CORRECTED, GAVE ME A "LOANER". I'VE YET TO GET AN ASSESSMENT AND RETURN DATE. THE DEALERSHIP SEEMS TO NOT BE GETTING INFORMATION FROM THE CORPORATE OFFICE. I CONTACTED THE CORPORATE OFFICE TO ASK WHAT MY OPTIONS WERE. (REFUND, REPLACEMENT, ETC) I TOLD THEM I WAS AWARE OF A "LEMON LAW" . THE REP GOT KIND OF SHORT WITH ME, SAID I WOULD BE HEARING FROM THEIR LEGAL DEPT. AFTER 2 WEEKS NO RESPONSE, I CALLED BACK. THEY SAID IT COULD BE 30-45 DAYS BEFORE GETTING A RESPONSE. CONCERNS I HAVE ARE: 1) MY VEHICLE JUST SETTING THERE NOT BEING DRIVEN DEVELOPING MORE PROBLEMS I'LL HAVE TO DEAL WITH. 2) A "BLACK MARK" ON ITS RESALE VALUE. 3) TOYOTA TRYING TO FORCE ME INTO A "LOW BALL" SETTLEMENT. THE DEALER HAS BEEN FAIR AS POSSIBLE SO FAR BUT THEY SEEM TO BE IN A VOID REGARDING THE RECALL FROM THEIR CORPORATE OFFICE. I ALMOST HAVE THE VEHICLE PAID OFF AND NOT LOOKING FORWARD STARTING OVER OR GETTING INVOLVED IN A LEGAL PROCEEDING. ANY ADVICE WOULD BE GREATLY APPRECIATED.

REAR DIFFERENTIAL GASKET LEAKS. COULDNT FIX IT WHEN I WENT IN BECAUSE THEY DIDNT HAVE PARTS. REFUSED TO GIVE ME A RENTAL TRUCK. TOLD ME I NEEDED TO PROVE I OWNED A BUSINESS. THEY ALSO WANTED TO KEEP MY VEHICLE BUT I HAVE NO OTHER MEANS TO GET TO WORK. AND THEY DIDNT KNOW HOW LONG IT WAS GOING TO TAKE TO GET THE PARTS. TOLD ME 8 PLUS WEEKS TO GET A GASKET.

TOOK MY CAR TO THE DEALER, MARIETTA TOYOTA, FOR SERVICE AND IT WAS IMPOUNDED ON MAY 31, 2017 DUE TO SAFETY RECALL OF REAR DIFFERENTIAL LEAK. I WAS INFORMED AT THAT TIME THAT THE PARTS TO FIX THE ISSUE WOULD NOT BE AVAILABLE FOR AT LEAST TWO MONTHS. IT HAS NOW BEEN A MONTH AND I WOULD LIKE SOME INFORMATION ON WHAT ACTION I CAN TAKE.