2011 Toyota Tacoma

THIS IS A COMPLAINT WITH TOYOTA. I BOUGHT MY 2011 TOYOTA TACOMA PRE RUNNER SPORT BRAND NEW. THIS IS A COMPLAINT WITH TOYOTA. I BOUGHT MY 2011 TOYOTA TACOMA PRERUNNER SPORT BRAND NEW. ABOUT A YEAR AGO, I NOTICED MY AMBER "DAYTIME RUNNING LIGHTS" WERE BECOMING DISCOLORED, IT HAD THE APPEARANCE OF THE BULB BECOMING HOT, MELTING AND DISCOLORING MY AMBER LENSES. AT THAT TIME IT WAS JUST STARTING TO TURN COLORS. LAST WEEK A MAN AT THE GAS STATION POINTED AT MY DRIVERS SIDE RUNNING LIGHT AND SAID I SHOULD HAVE THAT LOOKED AT BEFORE IT BURNS THROUGH OR CAUSES A FIRE. UPON HIS COMMENT I NOTICED IT HAD BECOME NOTICEABLY WORSE, TO THE POINT I DO NOT FEEL LIKE THE VEHICLE IS SAFE TO DRIVE WITH THE RUNNING LIGHTS ON, YOU CAN NOT TURN THEM OFF DURING DAYTIME DRIVING, IT IS A SAFETY MATTER. I IMMEDIATELY CONTACTED MY TOYOTA DEALERSHIP SERVICE REP IN TRACY, CA, TRACY TOYOTA, HE SAID THERE WAS NOTHING THEY COULD DO AND GAVE ME THE TOYOTA CORPORATE OFFICE 800 NUMBER. TODAY I TALKED TO TWO EMPLOYEES WHO WERE SYMPATHETIC BUT ULTIMATELY SAID NOTHING CAN BE DONE BY THEM AND I WAS TOLD BY THEM A LETTER WAS MAILED OUT REGARDING THIS DEFECT, THE LETTER CONFIRMS IT AS A KNOWN DEFECT AND THE LETTER SHOWS TOYOTA HAS ACKNOWLEDGED IT AS SUCH. MY WARRANTY HAS SINCE EXPIRED. I NEVER RECEIVED THE LETTER AND THEY REFUSE TO PAY TO REPAIR FOR THIS DEFECT. THIS PROBLEM STILL EXISTS FOR 2011 TOYOTA TACOMAS. I HAVE TO PAY OUT OF POCKET TO REPLACE BOTH HEADLIGHT RUNNING LIGHT ASSEMBLIES, I AM REQUESTING TOYOTA TO REIMBURSE ME THE COST AS I WILL KEEP THE RECEIPT AND ASK FOR THE DAMAGED PARTS. THIS DEFECT DIMINISHES THE SAFETY FUNCTION OF A DAYTIME RUNNING LIGHT AND COULD CAUSE A FIRE AS WELL.

MY STEERING WHEEL HAS BECOME STIFF ON AND OFF AT REGULAR INTERVALS AT ANY SPEED. NO NOISE IS HEARD AND FLUID LEVEL AND QUALITY IS FINE. PROBLEM NOTED AT LOWER STEERING SHAFT UNIVERSAL DUE TO NEEDLE BEARING FAILURE. WATER/ RUST BUILD UP DEGRADING UNIVERSAL JOINT. TRUCK HAS ONLY 48 K ON IT AND I LIVE IN PHILADELPHIA AREA. I LOOKED INTO THIS ON VARIOUS INTERNET SITES AND FOUND IT TO BE RATHER COMMON BUT NO RECALL OR TSB ISSUED TO ADDRESS THIS SERIOUS SAFETY CONCERN.

THE INNER DAYTIME RUNNING LIGHT/TURN SIGNAL LENS BECOMES DISTORTED AND BUBBLED WITH A BROWN, SCORCHED RESIDUE WHICH OBSCURES AND/OR DIMINISHES THE RUNNING LIGHT AND TURN SIGNAL FUNCTIONS TO ON-COMING TRAFFIC. ADDITIONALLY, THE INNER LENS IS CRACKED AND/OR SEPARATED. TOYOTA DID OFFER A WARRANTY EXTENSION ON THIS DEFECT SO IT HAS BEEN ACKNOWLEDGED AS A PROBLEM. THIS WARRANTY EXTENSION HAS SINCE EXPIRED ALTHOUGH THE PROBLEM STILL EXISTS FOR THESE VEHICLES.

TL* THE CONTACT OWNS A 2011 TOYOTA TACOMA. THE CONTACT STATED THAT THE DAYTIME RUNNING LAMPS BECAME REALLY HOT. THE CONTACT THEN NOTICED THAT THE DAYTIME RUNNING LIGHTS TURNED BROWN AND MELTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED TEMECULA VALLEY TOYOTA AT (951) 694-0575 (26631 YNEZ RD, TEMECULA, CA 92591) AND WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE WARRANTY ENHANCEMENT HAD EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000. *TT *TR

TL* THE CONTACT OWNS A 2011 TOYOTA TACOMA. WHILE DRIVING WITH THE DAYTIME RUNNING LAMPS ILLUMINATED, THE CONDENSATION ON THE HEADLIGHTS SPLIT AND MELTED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PREMIER TOYOTA , 5601 NATIONAL RD E, RICHMOND, IN 47374) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT/TURN SIGNAL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX]. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 25,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE EXISTING "TOYOTA CUSTOMER SUPPORT PROGRAM ZH2 CERTAIN 2005 ' 2011 MODEL YEAR TACOMA COVERAGE FOR PROPELLER SHAFT UNIVERSAL JOINTS" COVERS REPLACEMENT OF U JOINTS AND/OR SHAFTS DUE TO EXCESSIVE VIBRATION AND WEAR. MY VEHICLE, WHILE NOT COVERED BY THE SPECIFIC VIN SERIES, IS A 2011 TACOMA WHICH HAS ITS U JOINTS REPLACED RIGHT NOW AT A TOYOTA DEALER. REASON: EXCESSIVE VIBRATION AND WEAR CAUSING LOOSE AND WORN OUT U-JOINTS ACCORDING TO TOYOTA SHOP IN PALESTINE, TX. THE COST IS APPROX. $560. THE REP AT TOYOTA CUSTOMER EXPERIENCE CENTER WAS UNABLE TO HELP AND ONLY ADVISED TO RETAIN REPAIR RECEIPTS FOR FUTURE WIDENING OF PROGRAM, IF APPLICABLE.

TL* THE CONTACT OWNS A 2011 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SERVCO TOYOTA HONOLULU (2850 PUKLOLA ST #200, HONOLULU, HI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.