2010 Toyota Tacoma

The contact owns a 2010 Toyota Tacoma. The contact stated that while the vehicle was in for inspection, the mechanic informed the contact that the entire subframe was rusted. The contact was advised that the vehicle was unsafe to drive due to the rust on the subframe. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer and local dealer were contacted and informed the contact that the extended warranty for the failure had expired. No additional assistance was provided. The failure mileage was 49,000.

Took 2010 Toyota Tacoma to independent garage for a problem with tire pressure sensor. The sensor was fixed, however employee of the garage made us aware that there was substantial rust/corrosion on the Tacoma frame. Have made 2 calls this last week to the Toyota Customer Relations/Brand Engagement specialist. Gave the representative all information that we have on the truck and talked to them about the rusted/corroded frame. They had stated that on our particular vehicle that Toyota had sent us out on 11/2017 and 11/2018 a warranty enhancement letter that had addressed this problem. We have never received either of these communications from Toyota, because if we had, we would have pursued this information with them. The main reason I know we would have pursued this, is that prior to the purchase of this truck we owned a 2000 Toyota Tacoma with a rusted frame recall and was able to have that issued resolved with Toyota. Toyota now says that the Warranty Enhancement program has expired, and there is nothing that they can do for us to resolve the rust issue. I stated to them that their records may showed that it was mailed twice to us, but we never received it, because if we had, we would have remembered it, given our prior Tacoma truck rust issue, and not just disregarded it. We have taken several pictures of the rust on the frame of the Tacoma, and never once did Toyota asked to have us forward them on to them. The pictures that we have show the degree of rust/corrosion/holes on the frame. I feel as they were not at all concerned with the safety of driving this truck and it’s declining frame safety. We were the only owner of this truck and bought it brand new in 2009. Because we feel there is definite safety issue to us, we are very disappointed with Toyota’s response.

The passenger side lower A arm frame mount broke, due to frame rust. The truck has been taken to Toyota, they had the truck for about 6 weeks and have refused to fix the safety issue.This year model had a recall on the frame, it was taken in for the recall, but the recall has failed. When the lower A arm frame mount broke, I just happened to be in a parking lot. If I had been driving it, I could have killed someone, or could have been killed myself.

The contact owns a 2010 Toyota Tacoma. The contact stated that while the vehicle was with an independent mechanic for a scheduled service, the contact was informed that the frame underneath the engine was rusted. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer, where the contact was informed that an unknown recall associated with the failure had expired. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 100,000.

2010 Toyota Tacoma with 91K miles have frame corrosion and now has holes. I contacted Toyota motor sales USA, Inc. and informed them why I NEVER received a recalled and they said it was mailed May 2019 and expired in 2022-there’s nothing they can do and if I went to the dealership for my inspections they would of known of the recall instead of going to an independent dealer. I’ve attached current photos showing the extent of corrosion over the years. Unbelievable, the recall should still be open.

I am the original owner of a 2010 Toyota Tacoma TRD Sport, 4 door, 4WD, with a 6' bed, VIN # [XXX] , with 215902 miles. During the replacement of the leaf springs on 1/27/26, under recall #14V-604, I was informed by the Toyota dealership that installed the leaf springs that there was extensive corrosion on various points on the frame to the point where it was unsafe to drive. The frame has developed severe perforation and rust-through. There are large holes in the frame, and sections missing. The corrosion is spreading across multiple points, making the vehicle unsafe and at risk of structural failure while driving. I called Toyota and they said the frame recall expired in 2022. I will be asking Toyota if they will still replace the frame as a "Goodwill " replacement. I told Toyota that I was never made aware of this recall or warranty extension and never received any letter regarding it. I did receive other recall notices for this VIN but none for the frame issues. I am waiting for a response from Toyota on what action they will take, if any, to support their product. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

chassis/frame was recalled on warranty that Toyota did not inform me of and they refused to do anything about it. They said two regular mail letters were sent out to me. I have never received them. The framing of my vehicle is so bad that an accident was waiting to happen when I took my vehicle foreign oil exchange. I asked them to look at the muffler because it was hanging and that’s when they noticed the situation and they stated that you are very lucky that you are alive because the framing could have collapse on the road. I called Toyota and they said the warranty expired on 2019. I told them that I was never aware of this recall but and never received any letter regarding it. I am filing this complaint. I am asking for the company to provide a part and labor it. If they first have contacted me this situation could have been fixed. There has been lawsuits regarding the same situation. if they refuse to fix this situation, I will have to file a lawsuit against Toyota for the labor and part that cost roughly $16,500 plus tax. The car runs very well with no other major issues. They did not either send me a letter of the spring leaf recall. I am asking this agency to get involved this has been a major accident

My 2010 Toyota Tacoma frame is rusted and deteriorated. This has been confirmed by my local Toyota dealership (Ira Toyota of Saco , ME) The vehicle has approximately 130,000 miles and is in otherwise good working order. I do not expect a 15 year old Toyota to have a rusted frame, which has become entirely unsafe. Indeed, the Toyota dealership refused to even put the truck up on the lift given the unsafe condition of the frame . I understand that 2005 -2010 Tacoma trucks had this same issue and there was a class action on 21 May 2017. I also understand that the frame recall expired in 2022. Regardless, I contacted Toyota asking if they would still replace the frame and they responded in the negative. I have attached photos of the frame and a copy of Toyota’s response. Please advise. Thank you.

The frame on my 2010 Toyota Tacoma has developed severe perforation and rust-through. There are large holes in the frame, and the exhaust hanger has broken completely off the frame rail. The corrosion is spreading across multiple points, making the vehicle unsafe and at risk of structural failure while driving. I purchased the truck in May 2020 and brought it to a Toyota dealer for a paid multi-point inspection that included the undercarriage. At that time, Toyota’s ZH6 frame corrosion program was still active. No frame concerns were reported, and the program was never disclosed to me. Toyota has since denied assistance, even though the condition now represents a clear safety hazard. This frame corrosion is not cosmetic. It is structural and has already caused parts of the vehicle to detach.