2007 Toyota Tacoma

FOR "LIMITED SERVICE CAMPAIGN", MY TACOMA WAS INSPECTED FOR EXCESSIVE RUST HOLES IN IT'S FRAME ON 09/25/2015. THE DEALERSHIP DECLARED THAT MY TRUCK PASSED THIS INSPECTION. ON MY NEXT VISIT ,05/24/2016, FOR A HIGHWAY NOISE PROBLEM & OIL CHANGE, THE DEALERSHIP DECIDED ON THEIR OWN TO RE-INSPECT FOR FRAME RUST AND DECLARED IT HAD FAILED THE FRAME RUST INSPECTION. THEY SAID THE CAMPAIGN WAS OVER AND I WOULD HAVE TO PAY FOR THE FRAME RUST REPAIR. THE DEALERSHIP DID THIS INSPECT & RE-INSPECT IN THIS MANNER TO AVOID THEIR RESPONSIBILITY. I FILED COMPLAINT # 1606271989 WITH TOYOTA AND WAS DENIED . I HAVE SERVICE REPORTS #6207015 AND 6240379 THAT DOCUMENT THIS SERVICE AND RESULTS.

LAST FALL I RECEIVED A LIMITED SERVICE CAMPAIGN FOLLOW-UP NOTICE FROM TOYOTA MOTOR SALES, U.S.A., INC. REGARDING POTENTIAL HAZARDOUS SITUATIONS ARISING FROM POSSIBLE FRAME PERFORATIONS. THEIR LETTER SAID AND I QUOTE 'SOME VEHICLES MAY NOT HAVE SUFFICIENT CORROSION-RESISTANT PROTECTION...THIS MAY CONTRIBUTE TO THE DEVELOPMENT OF MORE-THAN-NORMAL RUST IN THE FRAME OF SOME VEHICLES'. THE LETTER SUGGESTED THE OWNERS OF SAID VEHICLES SCHEDULE AN INSPECTION AT A PARTICIPATING DEALERSHIP NO LATER THAN THE MARCH 31, 2016 EXPIRATION DATE. THE INSPECTION WAS PERFORMED ON DECEMBER 11, 2015 AT SUNRISE TOYOTA, 4002 SUNRISE HWY., OAKDALE, NY 11769, (631) 589-9000 AND A PERFORATION OF THE FRAME ON THE FRONT DRIVERS SIDE WHEEL WELL WAS DISCOVERED. THE DEALERSHIP INFORMED ME THAT IT PRESENTED A SAFETY CONCERN THAT WOULD REQUIRE TOTAL REPLACEMENT. AT THIS POINT I WAS TOLD IT WAS ORDERED AND WOULD TAKE 4-6 WEEKS TO ARRIVE. AT 8 WEEKS I HAD TO MAKE THE FIRST CONTACT. THEY SAID NOW IT COULD BE BETWEEN 3-4 MONTHS BUT NEVER REACHED OUT TO INFORM ME OF THIS CHANGE. AT 12 AND 16 WEEKS I CALLED THE DEALERSHIP AGAIN TO NO AVAIL. THEY HAVE NO IDEA OF A DELIVERY DATE AND DON'T SEEM TO CARE. AT THIS POINT I CALLED TOYOTA CORPORATE CUSTOMER SERVICE AND THEY PROVIDED ME TWO THINGS. THEY WOULD HAVE SUNRISE TOYOTAS CUSTOMER RELATIONS MANAGER CALL ME ALSO TO ABSOLUTELY NO AVAIL AND TO PROVIDE ME A REFERENCE NUMBER [XXX] FOR MY COMPLAINT. PLEASE EXERCISE INFLUENCE ON SUNRISE TOYOTA TO ADDRESS THIS HAZARDOUS SITUATION PROMPTLY AND WITH FULL DISCLOSURE. THANK YOU VERY MUCH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

RECEIVED A RECALL FROM TOYOTA REGARDING UNUSUAL FRAME RUST FOR MY 2007 TACOMA. I BROUGHT IT TO A TOYOTA DEALER FOR INSPECTION. THEY DETERMINED THE FRAME WAS RUSTED THROUGH IN PLACES AND HAD TO BE REPLACED. THE INSPECTION WAS IN DEC. 2015. THEY TOLD NE THEY HAD TO ORDER PARTS AND IT WOULD TAKE 3 TO 6 MONTHS FOR THEM TO ARRIVE. I CHECKED WITH THE DEALER THIS WEEK (3/14/2016) AND WAS INFORMED THE PARTS ARE STILL ON ORDER AND THEY COULD NOT GIVE ME AN ETA FOR THEIR ARRIVAL. I THINK 3 TO 6 MONTHS TO REPAIR SOMETHING AS FUNDAMENTAL AS THE FRAME IN A TRUCK IS EXCESSIVE. THIS RECALL SHOULD HAVE A HIGHER PRIORITY. THE SERVICE TECHNICIAN TOLD ME THEY ARE AWAITING FRAMES AND RELATED PARTS FOR NUMEROUS TACOMA TRUCKS AT THIS TIME. IN THE MEANTIME, I AM RELUCTANT TO DRIVE THE TRUCK ANY DISTANCE OR WITH ANY SIGNIFICANT LOAD IN THE TRUCK. I ALSO CANNOT TRADE IN OR SELL THE TRUCK IN THIS CONDITION. THIS RECALL HAS A POTENTIAL FOR A MAJOR ACCIDENT IF THE FRAME FAILS WHILE AT HIGHWAY SPEED.

WHEN HEAT CONTROL DIAL IS TURNED FROM COLD TO HOT, AN INSIDE DOOR WITHIN THE HEATING/COOLING SYSTEM CLOSES OFF. THIS KEEPS ANY HOT AIR FROM BLOWING INTO THE CAB AND THROUGH THE DEFROSTER. THIS DECREASED AIR VOLUME FROM HVAC VENTS WILL NOT HEAT THE CAB IN COLD WEATHER AND WILL NOT PROPERLY DEFROST THE WINDSHIELD IN WINTRY CONDITIONS AS NO HOT AIR WILL BLOW. TOYOTA SERVICE BULLETIN (T-SB-0072-09) COVERS THIS COSTLY REPAIR. THE INABILITY OF THE DEFROSTER TO PROVIDE HOT AIR TO THE WINDSHIELD HAS CAUSED ME TO PULL OVER SEVERAL TIMES DUE TO INABILITY TO SEE THROUGH IT EITHER FROM INTERNAL CONDENSATION OR FROM ICE BUILDUP DURING TIMES OF PRECIPITATION AND FREEZING CONDITIONS. FURTHER, WITH THE HEATER NOT ABLE TO PROVIDE HOT AIR INTO THE CAB, OCCUPANT SAFETY IS AT RISK IN TIMES OF EXTREME WEATHER DURING BOTH DRIVING AND/OR TIMES THE VEHICLE MIGHT BECOME STRANDED. THIS CONDITION OCCURS IN ALL MODES OF OPERATION, BOTH DRIVING OR IDLING IN PARK. AIR VELOCITY TAPERS OFF AS THE HEAT CONTROL IS INCREASED (TO THE RIGHT) TO THE HIGHER SETTINGS EFFECTIVELY CUTTING OFF HOT AIR FLOW INTO THE CAB. THIS IS BOTH WHEN THE VENTS ARE OPEN AND WHEN IN RECIRCULATION MODE. SEE ATTACHED FILE FOR REFERENCE. PRIMARY SAFETY CONCERN IS VISIBILITY THROUGH THE WINDSHIELD DURING INCLIMATE WEATHER AND OCCUPANT SAFETY IN COLDER CONDITIONS. THIS IS NOT A NEW PROBLEM WITH MY VEHICLE- BUT HAS RECENTLY BECOME A VERY SIGNIFICANT SAFETY CONCERN DUE TO RECENT WEATHER CONDITIONS AND TEMPERATURES. I CANNOT LOAD THE PDF FILE (T-SB-0072-09) AS IT IS TOO LARGE.

2007 TOYOTA TACOMA, RUSTED FRAME.. I PURCHASED USED IN AUSTIN TEXAS ON OCT 2015 FROM A DEALERSHIP. THE TRUCK IS FROM A NORTHERN STATE, AFFECTED BY MASSIVE AMOUNTS OF RUST ON THE FRAME. I TOOK THE TRUCK IN FOR A LOOK OVER, I WAS TOLD I HAD A FEW YEARS LEFT IN THE TRUCK BEFORE THE RUST ROTS COMPLETELY THROUGH. TOYOTA NEEDS TO RECALL THE 2007 MODELS AS WELL. I JUST BOUGHT THIS TRUCK THINKING THIS WAS GOING TO RUN FOR A VERY LONG TIME, I WAS MISTAKEN AND BUYER BEWARE.

BOUGHT THIS TRUCK LAST YEAR. TOOK TO TOYOTA TO GET INSPECTED AND DO RECALLS. NOT INSPECTABLE. RUSTED FRAME. 9 MONTH WAIT TO FIX. REAR LEAF SPRING ALSO RECALLED, BUT CANNOT FIX, DON'T KNOW HOW RIGHT NOW. AMOUNGST MANY OTHER SAFETY ISSUES!!! OWE $15,000 PLUS ON TRUCK, CANNOT DRIVE OR DO ANYTHING WITH!!! CANT EVEN SELL IT. WHY IS THIS HUGE CORPORATION ALLOWED TO CONTINUE TO GET AWAY WITH THIS??? THEY HAVE KNOWN PROBLEMS STEMMING SEVERAL YEARS AND HAVE NOT FIXED ANYTHING. HOW MANY PEOPLE HAVE TO DIE THAT ARE NOT AWARE OF THESE ISSUES????

I BOUGHT AN UNDERCOVER TRUCK TONNEAU COVER TO COVER THE BED OF MY 2007 TOYOTA TACOMA TRUCK. AFTER THREE YEARS OF USE THE COVER DEVELOPED SEVERE FATIGUE CRACKING AROUND THE MOUNTING HINGES. FEARING A CATASTROPHIC FAILURE, WITH THE COVER POSSIBLY FLYING OFF INTO TRAFFIC, I REMOVED THE COVER FROM THE TRUCK. THE FAILURE HAS NOT BEEN CORRECTED BY UNDERCOVER AND THE PART REMAINS IN MY POSSESSION. THEIR RESPONSE WAS THAT THEY WOULD NOT REPLACE OR REPAIR THE COVER SINCE IT WAS OUT OF WARRANTY AND THAT IT SHOULD BE REMOVED IF I FELT IT WAS A SAFETY HAZARD. PICTURES OF THE CRACKED HINGES ARE AVAILABLE. *KB