2006 Toyota Tacoma

TL* THE CONTACT OWNS A 2006 TOYOTA TACOMA. THE CONTACT STATED THAT BOTH REAR LEAF SPRINGS ON THE VEHICLE FRACTURED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.

I NOTICED HEAVY CORROSION ON MY TRUCK'S FRAME AND TOOK IT TO MY LOCAL DEALER FOR A CHECK. THEY STATED THAT THERE WAS SERIOUS CORROSION BUT NO PERFORATION AND TOYOTA WOULD ONLY REPLACE THE FRAME IF IT WAS PERFORATED; HOWEVER, TOYOTA HAD EXTENDED THE FRAME WARRANTY TO 15 YEARS AND I SHOULD RETURN ANNUALLY FOR CHECKS. A FEW MONTHS LATER I FOUND A PERFORATION IN THE FRAME DUE TO CORROSION AND RETURNED TO THE DEALERSHIP FOR VERIFICATION. THEY SENT THE INFORMATION TO TOYOTA ALONG WITH PICTURES BUT WERE TOLD THAT NO SERVICE CAMPAIGN EXISTS FOR MY TRUCK. IN FACT A SERVICE CAMPAIGN DOES EXIST IN MD WHERE I AM FROM AND WHERE THE TRUCK WAS PRIMARILY DRIVEN UNTIL LESS THAN 2 YEARS AGO BUT TOYOTA REFUSES TO REPLACE THEIR DEFECTIVE FRAME SINCE MY REGISTRATION IS NOT CURRENTLY IN MD. THIS FRAME CORROSION IS INAPPROPRIATE AND HAS RENDERED MY TRUCK VALUELESS AND UNSAFE TO DRIVE. *TR

WELL HAVE SPENT MY 2ND DAY ON THE PHONE WITH TOYOTA ABOUT MY TRUCK. I HAVE TALKED TO MECHANIC AND HEAD OF SERVICE AT LOCAL DEALER, [XXX] AND [XXX] FROM ERNIE PALMER TOYOTA, [XXX], [XXX] AND [XXX] FROM TOYOTA CORP HQ, [XXX] CASE MANAGER CALLED ME TODAY. NEEDLESS TO SAY THE RECALLED SPRINGS ON MY TRUCK HAVE NOT BEEN REPLACED EVEN THOUGH THEIR RECALL LETTER PLAINLY STATES THAT IF YOUR VEHICLE IS CLUNKING AND BANGING FROM THE REAR END GET TO A DEALER IMMEDIATELY FOR REPAIR BECAUSE THEY COULD PUNCTURE MY FUEL TANK CAUSING FIRE. IF THEY FAIL DRIVING IT COULD CAUSE ALOT MORE THAN A FIRE. THE ORIGINAL MECHANIC TOLD ME THAT IT WAS DEFINITELY ASSOCIATED WITH THE RECALL BUT THEY DID NOT HAVE PARTS TO REPAIR AND I WOULD BE NOTIFIED AS SOON AS THEY CAME IN. I HAVE NEVER BEEN CALLED FOR THE REPAIRS AND IT MONTHS LATER. I HAVE SPENT THE PAST TWO DAYS ON THE PHONE WITH THEM TRYING TO GET THIS SITUATION RESOLVED AND WAS TOLD THAT I NEEDED TO RETURN TO THE DEALERSHIP AGAIN BECAUSE THEY NOTED IN THE COMPUTER THAT I WAS IN FOR NOISE IN THE REAR END AND DID NOT SPECIFICALLY STATE THAT IT WAS BECAUSE OF THE RECALL. NOW I ASK WHY WOULD THEY LEAVE ME IN A OPEN REPAIR ORDER AND TELL ME IT WAS DUE TO THE REAR LEAF SPRING RECALL IF I JUST CAME IN FOR NOISE. THE SERVICE DEPT TOLD ME TODAY ON THE PHONE WITH CORP THAT THEY JUST LUBE THE SPRINGS IF THEY MAKE NOISE. MY HUSBAND SAID THAT IS FOR SQUEAKING NOT FOR BANGING AND CLUNKING AND HE AGREED. I AM STILL AGGRAVATED THAT THE REPAIRS HAVE NOT BEEN MADE AND I STILL HAVE TO GO BACK TO THE DEALER AND LET THEM INSPECT IT AGAIN EVEN THOUGH IT IS DANGEROUS TO DRIVE. THIS MAKES NO SENSE. I WILL BE TOLD AGAIN THAT THEY DO NOT HAVE REMEDY PARTS AND WILL HAVE TO WAIT UNTIL THEY GET THE PARTS IN FOR REPAIR. I TOLD THEM I DO NOT CARE IF THEY PUT IN ANOTHER SET OF RECALLED SPRINGS IN MY TRUCK THAT WERE NEW JUST TO GET ME THRU UNTIL THEY HAVE THE REPLACE PARTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WE HAD STARTED HEARING A CLUNK AND BANG IN THE REAR END OF MY VEHICLE BACK IN SEPT 2014. WE TRIED TO LOCATE THE PROBLEM THINKING MAYBE IT WAS SOMETHING UNDER THE SEATS IN THE STORAGE COMPARTMENTS. WE COULD NOT ELEVATE THE PROBLEM. WE THEN RECEIVED A RECALL NOTICE ABOUT REAR LEAF SPRINGS AND CALLED THE DEALER WHERE WE BOUGHT THE VEHICLE. THEY TOLD US TO COME IN IMMEDIATELY. WE WENT IN AND THEY READ MY RECALL AND INSPECTED THE TRUCK. THE MECHANIC TOLD HIS BOSS THAT SOMEONE HAD COME IN THE WEEK BEFORE WITH THE SAME PROBLEM AND THEY COULD NOT FIGURE OUT WHAT IT WAS AND TOLD HIS BOSS TO EXPECT THEM BACK WITH THEIR TRUCK AND NOTICE SOON. WE WERE THEN TOLD THAT MY NOTICE WAS AN INTERIM NOTICE AND THEY WOULD PLACE A WORK ORDER FOR MY TRUCK AND LET ME KNOW WHEN THE PARTS CAME IN. I EXPRESSED MY CONCERNS AS THE LETTER STATES THAT THEY COULD BREAK AND PUNCTURE BRAKE LINES OR THE FUEL TANK. I EXPLAINED TO THEM THAT THIS WAS MY ONLY TRANSPORTATION AND WAS TOLD THEY WOULD RECEIVE THE PARTS SOON. THAT WAS BACK IN OCTOBER. THEY HAVE YET TO RECEIVE THE PARTS AND NOW IT IS BANGING AND CLUNKING ON BOTH SIDES CONSTANTLY. I CALLED TODAY 2/15/2015 AND THEY TOLD ME THEY STILL DON'T HAVE THE PARTS. I WAS TOLD THEY WOULD CALL WHEN THEY CAME IN. I TOLD THEM IF I WAS STILL ALIVE. HE TOLD ME HE DIDN'T THINK IT WAS THAT DRASTIC. I SAID WELL THE LETTER STATES IT COULD BREAK AND PUNCTURE THE FUEL TANK. IF I AM GOING 70 ON THE INTERSTATE AND IT PUNCTURES THE TANK THAT MORE THAN LIKELY IT WOULD CATCH ON FIRE. HE SAID TO CALL CORP AND GAVE ME A 1 800 NUMBER. WELL NEEDLESS TO SAY MY TRUCK STILL IS NOT FIXED AND THERE IS NO TELLING WHEN THESE PARTS ARE GOING TO COME IN. I DON'T CARE IF THEY HAVE TO PUT NEW RECALLED PARTS IN MY TRUCK AS LONG AS I WOULD BE SAFE UNTIL THEY GOT THE NEW IMPROVED PARTS. AT LEAST I WOULD NO THAT I WOULD NOT GET KILLED OR KILL SOMEONE ELSE. *TR

TL*THE CONTACT OWNS A 2006 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE AND MAKE CONTACT WITH A GUARD RAIL BEFORE CRASHING INTO A BRICK WALL. DURING THE INCIDENT, THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUFFERED AN INJURY TO THE LEFT EYE. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

THE CLEAR COAT STARTED FLAKING THEN THE PAINT AND NOW THE PRIMMER IS COMING OFF LEAVING BARE METAL AND RUST ON HOOD, CAB, AND NOW ON DOORS AND FENDERS. IF HAND WASHED THE LAYERS CAN AND DO CUT OR STICK IN YOU SKIN SO DO NOT HAVE CHILDREN WASH OR GO THROUGH ANY FUNDRAISER CAR WASHES FOR FEAR OF INJURING SOMEONES CHILD. TOYOTA SAID THAT THEIR WOULD NOT BE A RECALL FOR PAINT DUE TO IT NOT BEING A SAFETY ISSUE, I GUESS HAVING PAINT PRODUCTS IN-BEADED IN YOUR SKIN IS FINE AN SAFE. *TR

I RECEIVED A RECALL NOTICE FOR REPLACEMENT OF LEAF SPRINGS ON MY 2006 TACOMA IN FEBRUARY 2014. CALLED DEALERSHIP TO DISCUSS NECESSARY WORK ON FEBRUARY 2015. I WAS TOLD THAT NO DECISION ON FIXING THE ISSUE HAS BEEN MADE BY TOYOTA. I AM NOT HAVING ANY FAILURE ISSUES BUT I AM CONCERNED THAT IF THIS IS A SAFETY RECALL, WHY IS IT TOYOTA IS DRAGGING OUT THE DECISION TO ACT? THEY CLAIM IT IS A POSSIBILITY OF LEAF SPRING FAILURE RUPTURING THE GASOLINE TANK LEADING TO FIRE OR WORSE. THIS DOES NOT SEEM TO ME SOMETHING THAT SHOULD BE DRUG OUT LIKE IS WHAT I AM HEARING FROM THE DEALERSHIP AS NO ACTION TAKEN YET (AT LEAST WHAT I AM BEING TOLD). MY QUESTION IS: IF A SAFETY RECALL IS ISSUED THAT COULD LEAD TO FAILURE AND BODILY HARM, WHY IS IT THAT IT IS NOT ACTED UPON IN TIMELY FASHION? IT HAS BEEN OVER A YEAR SINCE I RECEIVED THE SAFETY NOTICE. SECOND QUESTION IS, DOES NOT THE GOVERNMENT ACT ON LONG DRAWN OUT OR NO ACTION FROM VEHICLE COMPANIES ON A SAFETY RECALL? I JUST WANT TO HAVE REPLACED IF THEY ARE A SAFETY ISSUE. DOES NOT SEEM TO ME THIS IS UNREASONABLE TO ASK. *TR

TL* THE CONTACT OWNS A 2006 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2006 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT RUST FROM THE FRAME CORRODED THE NEUTRAL SAFETY SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.