2006 Toyota Tacoma

TL* THE CONTACT OWNS A 2006 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I TOOK MY TOYOTA TACOMA 4X4 TO RICE TOYOTA DEALERSHIP AND WAS TOLD THAT THEY NEEDED TO CHECK VEHICLE FRAME AND LEAF SPRINGS BECAUSE OF A RECALL ON MY VEHICLE. I WAS THEN CONTACTED AND TOLD MY VEHICLE HAD SEVERE AMOUNT NON STANDARD RUST BUT PASSED THE TOYOTA ASSESSMENT FOR REPLACEMENT. UPON ARRIVAL TO MY HOUSE, I INSPECTED THE VEHICLE MYSELF AND FOUND IT TO HAVE AN EXTREME AMOUNT OF CORROSION ON THE FRAME. I THEN FOLLOWED UP WITH RICE AND HAD THEM DO A FOLLOW UP INSPECTION ON THE FRAME AT THEIR COLLISION CENTER. I WAS THEN TOLD THAT THEY HAD TAKEN PICTURES OF THE FRAME AND THAT THEIR WERE HIGH QUANTITIES OF RUST AND CORROSION THAT WERE WAY ABOVE THE NORMAL EXPECTATION OF WEAR FOR THE VEHICLES MILEAGE AND AGE. THEY TOLD ME THAT THE FRAMES OF THESE VEHICLES WOULD MOST LIKELY RUST THROUGH IN A FEW YEARS AND BE A HAZARD. I THEN CONTACTED THE WARRANTY PERSONNEL AT TOYOTA. I SPOKE WITH TWO INDIVIDUALS AND WAS TOLD THAT I HAD NO RECOURSE FOR ANY REPAIR AND THAT I WAS JUST OUT OF LUCK EVEN THOUGH THE VEHICLE IS PART OF A RECALL FOR LEAF SPRINGS AND CORROSION OF THE FRAME. NOT SURE HOW TO FOLLOW UP BUT I DO KNOW THAT THIS MODEL AND YEAR IS SUBJECT TO EXTREME FRAME RUST LEADING TO LEAF SPRING COLLAPSE WHICH POSES A RISK TO THE DRIVER. SEEMS THAT A FRAME THAT IS CLEARLY ADMITTEDLY DOCUMENTED AS SUB PAR SHOULD BE REMEDIED PRIOR TO POTENTIAL INCIDENT. *TR

TL* THE CONTACT OWNS A 2006 TOYOTA TACOMA. WHILE DRIVING APPROXIMATELY 25 MPH OVER A SPEED BUMP, THE REAR END OF THE VEHICLE BEGAN TO SLIGHTLY COLLAPSE TOWARDS THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THAT THE LEAF SPRING FRACTURED. THE MECHANIC INSTALLED TWO TEMPORARY LEAF SPRINGS UNTIL THE VEHICLE COULD BE SERVICED UNDER THE RECALL. THE TEMPORARY REMEDY WAS ONLY PERFORMED WHEN THE FAILURE OCCURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 101,547.

TL* THE CONTACT OWNS A 2006 TOYOTA TACOMA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE....UPDATED 05/14/15 *BF

TL* THE CONTACT OWNS A 2006 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2006 TOYOTA TACOMA. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE TIME FRAME FOR THE REPAIR. THE CONTACT EXPERIENCED THE FAILURE LISTED IN THE NOTIFICATION. THE FAILURE MILEAGE WAS 84,000.

TL* THE CONTACT OWNS A 2006 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2006 TOYOTA TACOMA. THE CONTACT STATED THAT BOTH REAR LEAF SPRINGS ON THE VEHICLE FRACTURED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.

WELL HAVE SPENT MY 2ND DAY ON THE PHONE WITH TOYOTA ABOUT MY TRUCK. I HAVE TALKED TO MECHANIC AND HEAD OF SERVICE AT LOCAL DEALER, [XXX] AND [XXX] FROM ERNIE PALMER TOYOTA, [XXX], [XXX] AND [XXX] FROM TOYOTA CORP HQ, [XXX] CASE MANAGER CALLED ME TODAY. NEEDLESS TO SAY THE RECALLED SPRINGS ON MY TRUCK HAVE NOT BEEN REPLACED EVEN THOUGH THEIR RECALL LETTER PLAINLY STATES THAT IF YOUR VEHICLE IS CLUNKING AND BANGING FROM THE REAR END GET TO A DEALER IMMEDIATELY FOR REPAIR BECAUSE THEY COULD PUNCTURE MY FUEL TANK CAUSING FIRE. IF THEY FAIL DRIVING IT COULD CAUSE ALOT MORE THAN A FIRE. THE ORIGINAL MECHANIC TOLD ME THAT IT WAS DEFINITELY ASSOCIATED WITH THE RECALL BUT THEY DID NOT HAVE PARTS TO REPAIR AND I WOULD BE NOTIFIED AS SOON AS THEY CAME IN. I HAVE NEVER BEEN CALLED FOR THE REPAIRS AND IT MONTHS LATER. I HAVE SPENT THE PAST TWO DAYS ON THE PHONE WITH THEM TRYING TO GET THIS SITUATION RESOLVED AND WAS TOLD THAT I NEEDED TO RETURN TO THE DEALERSHIP AGAIN BECAUSE THEY NOTED IN THE COMPUTER THAT I WAS IN FOR NOISE IN THE REAR END AND DID NOT SPECIFICALLY STATE THAT IT WAS BECAUSE OF THE RECALL. NOW I ASK WHY WOULD THEY LEAVE ME IN A OPEN REPAIR ORDER AND TELL ME IT WAS DUE TO THE REAR LEAF SPRING RECALL IF I JUST CAME IN FOR NOISE. THE SERVICE DEPT TOLD ME TODAY ON THE PHONE WITH CORP THAT THEY JUST LUBE THE SPRINGS IF THEY MAKE NOISE. MY HUSBAND SAID THAT IS FOR SQUEAKING NOT FOR BANGING AND CLUNKING AND HE AGREED. I AM STILL AGGRAVATED THAT THE REPAIRS HAVE NOT BEEN MADE AND I STILL HAVE TO GO BACK TO THE DEALER AND LET THEM INSPECT IT AGAIN EVEN THOUGH IT IS DANGEROUS TO DRIVE. THIS MAKES NO SENSE. I WILL BE TOLD AGAIN THAT THEY DO NOT HAVE REMEDY PARTS AND WILL HAVE TO WAIT UNTIL THEY GET THE PARTS IN FOR REPAIR. I TOLD THEM I DO NOT CARE IF THEY PUT IN ANOTHER SET OF RECALLED SPRINGS IN MY TRUCK THAT WERE NEW JUST TO GET ME THRU UNTIL THEY HAVE THE REPLACE PARTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR