2003 Toyota Tacoma

TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. THE CONTACT STATED WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE UNDERCARRIAGE WAS RUSTED AND CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, OFFERED NO ASSISTANCE. THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 123,208.

I TOOK MY TACOMA FOR STATE INSPECTION AND THEY COULD NOT LIFT IT BECAUSE THE FRAME HAS A HOLE THROUGH IT AT THE FRONT MOUNTING POINT OF THE REAR SPRING ON THE DRIVERS SIDE. THE MECHANIC TOLD ME HITTING A SEVER BUMP OR A POTHOLE COULD SNAP THE FRAME IN HALF. I HAVE OWNED THE TRUCK FOR ALMOST 10 YEARS AND NEVER RECEIVED A RECALL NOTICE ABOUT THE FRAME, ONLY ON THE SPARE TIRE CARRIER. I'M NOT A COMPUTER EXPERT AND DON'T KNOW HOW TO ADD A PICTURE OF THE FRAME TO THIS DOCUMENT. I DO KNOW THAT I NEED THE TRUCK BUT I AM UNABLE TO GET IT INSPECTED TO DO SO. PLEASE HELP.

TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE'S SUBFRAME HAD RUSTED THROUGH WITH FIVE HOLES TO THE SUBFRAME. THE VEHICLE WAS TAKEN TO BENNETT TOYOTA (1951 LEHIGH ST, ALLENTOWN, PA 18103), WHERE IT WAS CONFIRMED THAT THERE WERE FIVE HOLES IN THE SUBFRAME AND THAT THE SUBFRAME NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.

TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC, WHERE SHE WAS INFORMED THAT THE DRIVER?S AND PASSENGER?S SIDE REAR SUBFRAME AND REAR LEAF SPRING WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO BERLIN CITY TOYOTA OF PORTLAND LOCATED AT 191 RIVERSIDE ST, PORTLAND, ME 04103 (207) 618-6528, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.*DT 8/14/2020 EDIT BY [XXX]: I WOULD ALSO LIKE TO ADD THAT THE TACOMA WAS BROUGHT INTO THE SEASHORE TACOMA DEALERSHIP IN NEW JERSEY BACK IN 2013 FOR A DIFFERENT RECALL AND THE FRAME RECALL WAS NEVER ADDRESSED OR BROUGHT UP TO ME WHILE MY TACOMA WAS THERE. I WOULD ALSO LIKE TO NOTE THAT IN 2016 WHILE I WAS STATIONED IN ALASKA, I RECEIVED A POST CARD ABOUT THE EXTENDED WARRANTY. I PROMPTLY CALLED THE NUMBER AND WAS ADVISED THAT THE WARRANTY DID NOT PERTAIN TO MY TACOMA. OTHERWISE, I WOULD HAVE PUT IT ON THE FERRY TO JUNEAU FOR THE INSPECTION. LASTLY, I HAVE OWNED THIS TACOMA SINCE 2009. IT AS BEEN STATIONED WITH ME FOR 4 YORK IN FL, 4 YORK IN NJ, 4 YORK IN SITES, AK AND 2 YEARS IN ME. IT ALSO PREVIOUSLY LIVED BETWEEN IN KY AND FL PRIOR TO ME. HAD I BEEN ASKED THE RIGHT QUESTIONS ABOUT THE ORIGIN OF THE TACOMA THEN I'M SURE THEY WOULD HAVE TOLD ME THE TRUCK WAS ELIGIBLE FOR THE EXTENDED WARRANTY. *DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. THE CONTACT STATED THAT THE SUBFRAME AND UNDERCARRIAGE OF THE VEHICLE WAS RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

I PURCHASED MY 2003 TACOMA SECOND HAND BACK IN 2015 WHICH SERVES AS MY PRIMARY VEHICLE TO THIS DAY. AFTER RETURNING FROM A YEAR LONG DEPLOYMENT OVERSEAS, I HAD A FEW FRIENDS OVER ON 4JUN OF WHICH ONE WAS ADMIRING MY TRUCK UNTIL HE LOOKS UNDERNEATH AND NOTICES ALL THE FRAME RUST. HE ADVISES THAT THERE IS A RECALL ON IT AND I SHOULD CONTACT MY TOYOTA DEALER TO GET IT SERVICED. FEELING DISTRAUGHT, I GO ONLINE AND LOOKUP RECALLS FOR MY CAR WHICH LED ME TO THE "FRAME RUST" SAFETY ISSUE ON A MANY TOYOTA MODELS TO INCLUDE MY OWN. THE ADVISEMENT SUGGESTS SAFETY CONCERNS WITH THE FRAME RUSTING THROUGH DUE TO FACTORY NEGLIGENCE IN SUFFICIENTLY COATING WITH ANTI-CORROSION MATERIALS. FURTHER RESEARCH IN OTHER FORUMS STATE OTHER TOYOTA OWNERS DESCRIBING IT AS FRAME RUST ALTOGETHER AND NOT JUST ON THE SPARE TIRE PLATE. ISSUES DESCRIBED INCLUDE THE ISSUE CAUSING THE LEAF SPRING TO SNAP AND THE FRAME ITSELF RUSTING THROUGH. INSPECTION OF MY TRUCK PROVES TRUE TO ALL ACCOUNTS DESCRIBED. I CONTACTED SERVCO TOYOTA IN HONOLULU, HI THE VERY NEXT DAY AND SPOKE TO A NICE LADY. I EXPLAINED HOW I BECAME THE OWNER OF THE VEHICLE SINCE 2015 AND WAS NEVER MADE AWARE OF THIS RECALL. SHE CHECKED MY VIN TO CONFIRM THAT I WAS AFFECTED BY IT, HOWEVER THE RECALL HAS EXPIRED AS OF 2018 SO THERE IS NOTHING THEY CAN DO. SHE GAVE ME THE 1-800 NUMBER TO TOYOTA WHICH LED ME NOWHERE AND KEPT DIVERTING ME BACK TO SERVCO TOYOTA INSTEAD OF THEIR MAIN OFFICE..... WHAT FRUSTRATES ME THE MOST IS THAT TOYOTA PROVIDED ME NO NOTICE OR WARNING ABOUT THIS RECALL. SO HOW CAN I REACT TO SOMETHING I WAS NEVER MADE AWARE OF. SAFETY RECALLS SHOULD NEVER HAVE EXPIRATION DATES AS IT REMAINS A SAFETY ISSUE UNTIL ITS PROPERLY REMEDIED. *TR

TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE DEALER BEING SERVICED AT A DEALER (CUMBERLAND TOYOTA 1540 INTERSTATE DR, COOKEVILLE, TN 38501 (931) 272-3719) WHERE IT WAS DISCOVERED THAT THE FRAME WAS DISCOVERED TO BE RUSTED OUT. THE DEALER STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND ADVISED THAT THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER HAD EXTENDED THE WARRANTY BUT IT HAD EXPIRED BY 2018. THE FAILURE MILEAGE WAS 100,000.