2003 Toyota Tacoma

TL*- THE CONTACT OWNS A 2003 TOYOTA TACOMA. THE CONTACT RECEIVED A FOLLOW UP NOTICE FOR THE SUSPENSION, LOWER BALL JOINTS. HOWEVER, HE NEVER RECEIVED A PREVIOUS NOTICE. THE CONTACT'S VEHICLE WAS INVOLVED IN A CRASH WHILE DRIVING 40 MPH AND WAS UNABLE TO GAIN CONTROL OF THE STEERING WHEEL. THE AIR BAGS DID NOT DEPLOY, THE CONTACT'S HEAD SHATTERED THE WINDSHIELD, AND ALSO SUSTAINEDE BRUISING TO THE FACE. THE CONTACT STATED THAT HE MADE SEVERAL ATTEMPTS TO CALL TOYOTA, AND WAS TOLD BY THE REPRESENTATIVE THAT HE WAS THE ONLY PERSON THAT HR EVER REACH AND WAS NOT ALLOWED TO SPEAK WITH A SUPERVISOR. TOYOTA SENT AN INVESTIGATOR TO INSPECT THE VEHICLE AFTER THE CRASH ,AND HE ADVISED THE CONTACT THAT THE REASON THAT THE AIR BAG DIDN'T DEPLOY WAS DUE TO THE LOCATION OF THE IMPACT. WHILE UNABLE TO GAIN CONTROL OF THE STEERING WHEEL THE CONTACT'S VEHICLE CRASHED INTO A GUARD RAIL. THE CONTACT WAS VERY CONCERNED THAT THE RELATED RECALL WAS IDENTICAL TO THE FAILURE THAT OCCURRED WHILE HIS FAMILY MEMBER DROVE THE VEHICLE. THE CONTACT WAS DISSATISFIED THAT THE TOYOTA REPRESENTATIVE FAILED TO MENTION THE RECALL THAT WAS EFFECTIVE A YEAR PRIOR WHICH CAUSED A COLLISION WHILE INSPECTING THE VEHICLE. THE CURRENT MILEAGE WAS 76,000 AND THE FAILURE MILEAGE WAS 39,500. *AK

TL* - THE CONTACT STATED THAT AIRBAG DID NOT DEPLOY. IN MARCH 2005 THE CONTACT WAS DRIVING ON A SNOWY ROAD WHEN THE VEHICLE VEERED TO THE LEFT ON ITS OWN. HE ATTEMPTED TO BRAKE AFTER LEAVING THE ROAD, AND HIT A TELEPHONE POLE HEAD ON. THE FRONT LICENSE PLATE BECAME EMBEDDED IN THE TELEPHONE POLE. THE VEHICLE RECEIVED FRONT END DAMAGE. THE CONTACT WAS TRAVELLING APPROXIMATELY 25-30 MPH. THE CONTACT WAS WEARING HIS SEAT BEL,T AND SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS REPAIRED. THE CONTACT STATED NO ONE INVESTIGATED WHY THE AIRBAG DID NOT DEPLOY. THE CONTACT STATED HE BELIEVED THE INSURANCE COMPANY HAS PICTURES OF THE INCIDENT. *AK

PASSENGER SIDE AIR BAG VIBRATION WHEN MOTOR IS RUNNING. RETURNED TO LOCAL DEALERSHIP DUE TO LOUD RATTLE IN DASH BOARD. DEALER INSPECTED AND REPORTED THAT A MAJORITY OF THE CLIPS HOLDING THE PASSENGER SIDE AIRBAG IN PLACE WERE NOT THERE. DEALER ORDERED REPLACEMENT CLIPS AND DASHBOARD BOLTS AND REPAIR WAS MADE. IN OCTOBER 2003 RATTLE RETURNED AND A BOLT APPEARED ON THE PASSENGER FLOOR BOARD. RETURNED VEHICLE TO DEALERSHIP WHERE INSPECTION TOOK PLACE. MECHANIC SUGGESTED THAT SOMEONE HAD HIT THE DASHBOARD TO LOOSEN BOLTS, NOT THE CASE, YET NO ATTEMPT TO REPAIR OR TIGHTEN EQUIPMENT WAS MADE. *NM

DT*: THE CONSUMER WAS INVOLVED IN A FRONTAL IMPACT COLLISION AND THE AIRBAGS DID NOT DEPLOY. ALTHOUGH THERE WAS PRE-BRAKING PRIOR TO IMPACT, THE SPEED AT THAT TIME WAS UNKNOWN. THE CONSUMER SUSTAINED MINOR INJURIES, BUT WAS NOT WEARING A SEAT BELT. THE POLICE WERE AT THE SCENE AND A REPORT WAS TAKEN. THE VEHICLE WAS UNABLE TO BE DRIVEN FROM THE SCENE. THE INSURANCE ADJUSTOR HAS NOT INSPECTED THE VEHICLE. *JB UPDATED 03/09/06